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Mercure Mogi Das Cruzes

3.5 of 5 Rua Duarte De Freitas 35 | Socorro, Mogi Das Cruzes, State of Sao Paulo 08780240, Brazil
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Mercure Mogi Das Cruzes
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Mercure Mogi Das Cruzes
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129 reviews from our community

Traveler rating
    29
    56
    32
    11
    1
See reviews for
32
25
9
50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Raleigh, North Carolina
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed September 22, 2014

I was advised to stay at this hotel. First impressions were good. Good staff from the front desk to the bar/restaurant. I was given a room that faced the front of the hotel were all the bars were close by. Room was pretty good and the size was good also. The furnishings/beds/decor should be updated to make this hotel look... More

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MercureMogidasCruzes, Gerente at Mercure Mogi Das Cruzes, responded to this review

Dear Sr., Good evening! Thank you very much for your kind evaluation about our hotel. We are working to improve our product. We hope have your visit in the future. Regards, Nicole Pral More

Sao Paulo, SP
Top Contributor
57 reviews 57 reviews
24 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 1, 2014

This hotel is well located, close to mall, big supermarket and restaurants. Access to roads also good as it is mainly a business hotel, restaurant with limited menu. The rooms are simple with good space, negative is about noise coming from street and bars.

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MercureMogidasCruzes, Gerente at Mercure Mogi Das Cruzes, responded to this review

Dear Sr. Thank you very much for our kind evaluation about our Hotel. We hope serve you better in your next visit. Kind regards, Nicole Pral More

Ribeirao Preto, SP
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 22, 2014

WiFi internet did not work. The room has a small kitchen and laundry, sitting room, bedroom and bathroom. Everything is very clean, bed is big and comfortable. Breakfast has many options and Brazilian typical cheese bread is served fresh from the oven. We had a great stay, except for the absence of wifi.

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MercureMogidasCruzes, Gerente at Mercure Mogi Das Cruzes, responded to this review
Google Translation

Prezada Sra. Maira, Agradecemos imensamente suas observações. Estamos trabalhando para melhorar o nosso serviço de Internet. Cordialmente Nicole Marie Pral More

1 review
2 of 5 stars Reviewed February 4, 2014

My boyfriend and I were travelling to Mogi das Cruzes for a wedding and decided to stay overnight at the Mercure hotel. We booked a room a month in advance on booking.com. When we arrived at the hotel they had no record of our booking. We insisted we had made the booking, showed our email confirmation to the receptionist and... More

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MercureMogidasCruzes, Gerente at Mercure Mogi Das Cruzes, responded to this review

Dear Lousie, We are very sorry for all the problem you had in your Hotel We are trying to contact you but we have no answer. Anything you need please contact me. Nicole Pral E-mail: h3441-gm@accor.com.br More

Sao Paulo, Brazil
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 5, 2013

As another guy said here, overall this hotel is noisy and kinda dirty. It seems like an old building that they bought and are using as a hotel with some minor adjustments. My room was on the 5th floor (window to the street) and there's not any kind of noise reduction in the rooms (there's a night club almost in... More

Was this review helpful? Yes 1
MercureMogidasCruzes, Gerente at Mercure Mogi Das Cruzes, responded to this review

Dear Mr. Leonardo, We appreciate to receive your comments about your stay at Mercure Mogi das Cruzes. All rooms have acustic window and we are working to better attend you and improve your services and products. Thank you again. Regards, Nicole Marie Pral More

Amsterdam, The Netherlands
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 31, 2013

Friendly and helpful staff. Average breakfast, with good options of fruit but not for bread; Nespresso machine saved the day because de filter coffee isn't good. Good and spacious room. Simple but functional kitchen. Overall, a good 3-star.

Was this review helpful? Yes 1
MercureMogidasCruzes, Manager at Mercure Mogi Das Cruzes, responded to this review

Dear guest! Thanks for your comments about our hotel at the Trip Advisors!!! Your comments will help us to improve our breakfast service. We will transmite your compliments to our team!! We wait your next visit! Kind Regards Nicole Marie Pral More

Campinas, SP
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 8, 2013

The room is good and simple, the shower is very Nice. Breakfast was disappointing... Lots of items, but all breads were bad... Tasteless... The cheese was old and dry. And the coffee is awful. Overall, it's an OK hotel.

Was this review helpful? Yes 1
MercureMogidasCruzes, Gerente at Mercure Mogi Das Cruzes, responded to this review
Google Translation

Prezado Viajante, Bom dia! Muito obrigada pelos seus comentários relacionados ao nosso Hotel. Estamos trabalhando para melhorar o nosso buffet... More

YYC
Top Contributor
201 reviews 201 reviews
102 hotel reviews
122 helpful votes 122 helpful votes
3 of 5 stars Reviewed November 19, 2012

As mentioned, rooms are quite large. Kitchen is a real kitchen. Stove but no oven, decent fridge, good sink. Living room floor is laminate; but then this is something like three stars, not Athens Hilton which claims four or five and features laminate too. Bed is fine and we slept OK. Bedroom window is double glazing; still, even on the... More

Was this review helpful? Yes 1
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Additional Information about Mercure Mogi Das Cruzes

Address: Rua Duarte De Freitas 35 | Socorro, Mogi Das Cruzes, State of Sao Paulo 08780240, Brazil
Location: Brazil > State of Sao Paulo > Mogi Das Cruzes
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Mercure Mogi Das Cruzes 3.5*
Number of rooms: 71
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Also Known As:
Mercure Mogi Das Cruzes Brazil - Sao Paulo

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