We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Mogi Das Cruzes

Rua Duarte De Freitas 35 | Socorro, Mogi Das Cruzes, State of Sao Paulo 08780240, Brazil
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Mercure Mogi Das Cruzes
Professional photos View all
Browse nearby
Mercure Mogi Das Cruzes
Add Photo Write a Review

154 Reviews from our TripAdvisor Community

Traveler rating
    32
    69
    39
    13
    1
See reviews for
37
27
12
63
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (154)
  • Mar-May only
    (47)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (40)
  • Dec-Feb only
    (37)
All months
Columbia, md
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 14, 2014

We used to love this place-economical but nice. Boy has it changed! Person at desk not helpful, room was not clean and repairs done very sloppy. No protein offered at breakfast, no comforter on bed..I could go on!

Was this review helpful? Yes 1
MercureMogidasCruzes, Gerente at Mercure Mogi Das Cruzes, responded to this review

Dear Ms. Denise, We thank you for your comments about the Mercure Mogi das Cruzes. We are working hard to improve our service and product. We hope see you again. Kind Regards, Nicole Pral More 

Raleigh, North Carolina
Senior Contributor
49 reviews 49 reviews
35 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed September 22, 2014

I was advised to stay at this hotel. First impressions were good. Good staff from the front desk to the bar/restaurant. I was given a room that faced the front of the hotel were all the bars were close by. Room was pretty good and the size was good also. The furnishings/beds/decor should be updated to make this hotel look... More 

Was this review helpful? Yes 1
MercureMogidasCruzes, Gerente at Mercure Mogi Das Cruzes, responded to this review

Dear Sr., Good evening! Thank you very much for your kind evaluation about our hotel. We are working to improve our product. We hope have your visit in the future. Regards, Nicole Pral More 

Sao Paulo, SP
Top Contributor
76 reviews 76 reviews
35 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed September 1, 2014

This hotel is well located, close to mall, big supermarket and restaurants. Access to roads also good as it is mainly a business hotel, restaurant with limited menu. The rooms are simple with good space, negative is about noise coming from street and bars.

Was this review helpful? Yes 1
MercureMogidasCruzes, Gerente at Mercure Mogi Das Cruzes, responded to this review

Dear Sr. Thank you very much for our kind evaluation about our Hotel. We hope serve you better in your next visit. Kind regards, Nicole Pral More 

Ribeirao Preto, SP
Top Contributor
89 reviews 89 reviews
30 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed March 22, 2014

WiFi internet did not work. The room has a small kitchen and laundry, sitting room, bedroom and bathroom. Everything is very clean, bed is big and comfortable. Breakfast has many options and Brazilian typical cheese bread is served fresh from the oven. We had a great stay, except for the absence of wifi.

Was this review helpful? Yes
MercureMogidasCruzes, Gerente at Mercure Mogi Das Cruzes, responded to this review
Google Translation

Prezada Sra. Maira, Agradecemos imensamente suas observações. Estamos trabalhando para melhorar o nosso serviço de Internet. Cordialmente Nicole Marie Pral More 

2 reviews
2 of 5 stars Reviewed February 4, 2014

My boyfriend and I were travelling to Mogi das Cruzes for a wedding and decided to stay overnight at the Mercure hotel. We booked a room a month in advance on booking.com. When we arrived at the hotel they had no record of our booking. We insisted we had made the booking, showed our email confirmation to the receptionist and... More 

Was this review helpful? Yes
MercureMogidasCruzes, Gerente at Mercure Mogi Das Cruzes, responded to this review

Dear Lousie, We are very sorry for all the problem you had in your Hotel We are trying to contact you but we have no answer. Anything you need please contact me. Nicole Pral E-mail: h3441-gm@accor.com.br More 

Sao Paulo, Brazil
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 5, 2013

As another guy said here, overall this hotel is noisy and kinda dirty. It seems like an old building that they bought and are using as a hotel with some minor adjustments. My room was on the 5th floor (window to the street) and there's not any kind of noise reduction in the rooms (there's a night club almost in... More 

Was this review helpful? Yes 1
MercureMogidasCruzes, Gerente at Mercure Mogi Das Cruzes, responded to this review

Dear Mr. Leonardo, We appreciate to receive your comments about your stay at Mercure Mogi das Cruzes. All rooms have acustic window and we are working to better attend you and improve your services and products. Thank you again. Regards, Nicole Marie Pral More 

Amsterdam, The Netherlands
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 31, 2013

Friendly and helpful staff. Average breakfast, with good options of fruit but not for bread; Nespresso machine saved the day because de filter coffee isn't good. Good and spacious room. Simple but functional kitchen. Overall, a good 3-star.

Was this review helpful? Yes 2
MercureMogidasCruzes, Manager at Mercure Mogi Das Cruzes, responded to this review

Dear guest! Thanks for your comments about our hotel at the Trip Advisors!!! Your comments will help us to improve our breakfast service. We will transmite your compliments to our team!! We wait your next visit! Kind Regards Nicole Marie Pral More 

Brazil, Indiana
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 8, 2013

The room is good and simple, the shower is very Nice. Breakfast was disappointing... Lots of items, but all breads were bad... Tasteless... The cheese was old and dry. And the coffee is awful. Overall, it's an OK hotel.

Was this review helpful? Yes 1
MercureMogidasCruzes, Gerente at Mercure Mogi Das Cruzes, responded to this review
Google Translation

Prezado Viajante, Bom dia! Muito obrigada pelos seus comentários relacionados ao nosso Hotel. Estamos trabalhando para melhorar o nosso buffet... More 

Questions? Get answers from hotel staff and past guests. Ask a question

58 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (25)
Viewed
View from room (6)
Viewed
Room/suite (11)
Viewed
Hotel & grounds (4)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (33)
Viewed
Room/suite (4)
Viewed
Dining (7)
Viewed
Hotel & grounds (1)
Viewed
Bathroom (1)
Viewed
Pool/beach area (1)
Viewed
Other (19)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay