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Hotel Matiz Aeroporto Guarulhos

Rua Pedro de Toledo, 1000 | Jardim Santa Lídia, Guarulhos, State of Sao Paulo 07140-000, Brazil (Formerly Jardim Sao Geraldo )
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Hotel Matiz Aeroporto Guarulhos
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Hotel Matiz Aeroporto Guarulhos
Hotel Matiz Aeroporto Guarulhos
Hotel Matiz Aeroporto Guarulhos
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372 reviews from our community

Traveler rating
    53
    135
    119
    47
    18
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
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    (83)
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Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago

Hotel is close to the airport with a 15 min ride on the free shuttle service they provide ,desk staff can speak english and rooms are very decent ,free wifi with good speed is available,nice food (not so good for a vegetarian,i was practically hungry),hotel is too close to airport so you can hear the planes landing and taking off... More 

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Marcos A, Gerente geral at Hotel Matiz Aeroporto Guarulhos, responded to this review

Dear Guest, Thank you so much for your comments and compliments about your stay in our hotel. We value the opinions and feedback from our customers indicating their impressions about their stay and how we can improve. It helps us to offer a better experience both for you and other guests in the future. Hope to see you soon! Sincerely,... More 

Horsham, United Kingdom
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 16, 2015

Well located for GRU airport with an excellent (free) shuttle service. Utilitarian hotel that does not pretend to be anything else. Our room was comfortable and luckily was quiet. There is nothing in the surrounding area, so once you are there you have to use the hotel bar and restaurant. The food was adequate, but the staff were charming. The... More 

Was this review helpful? Yes 2
Marcos A, Gerente geral at Hotel Matiz Aeroporto Guarulhos, responded to this review

Dear Guest, Thank you for your comments and compliments about your stay in our Hotel. It's a honor to receive you here. This way we value the opinions and feedback from our customers indicating their impressions about their stay and how we can improve. It helps us to offer a better experience both for you and other guests in the... More 

Aalst, Belgium
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 7, 2015

Close to the airport GRU (15 min) ; no traffic jams ; free hotel shuttle available. Clean rooms - ncie breakfast buffet. Although very close to airport, in some rooms very good view on the landing planes, no noise in the rooms.

Was this review helpful? Yes 2
Mexico City, Mexico
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 12, 2014

Good installations, great food, very near to the airport, shuttle 24/7 . Some rooms have view to the airport , fascinating if you like it. Hotel personal speaks English and just a little Spanish. Breakfast, meal and dinner buffet, good variety of dishes.

Was this review helpful? Yes 1
Marcos A, Gerente geral at Hotel Matiz Aeroporto Guarulhos, responded to this review

Dear Guest, We are grateful for each customer who dedicates his time to make a comment about our hotel, this shows us that we are on track. Your comment will be passed on to the whole team to be proud of our purpose to serve well. Thank you very much. Sincerely, Marcos Alves General Manager Hotel Matiz Guarulhos Aeroporto malves@hotelariabrasil.com.br More 

Somerset West, South Africa
Senior Contributor
33 reviews 33 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed November 30, 2014 via mobile

lets face it, when your in transit you don't expect a lot, this one doesn't give you much. The shuttle to the airport:- once a hour, the other hotels come every 20 or 30 minutes. The driver wants a tip, whether he helps with you luggage or not. Check-in was friendly, the building is a dump. I was fortunate enough... More 

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Marcos A, Gerente geral at Hotel Matiz Aeroporto Guarulhos, responded to this review

Dear Mr. Keith, The time dedicated to us motivate us to increasingly seek to improve the art of hospitality. We regret not having met your expectations and we apologize for the failures, we know how much training, monitoring and development of our employees is necessary and important. Your comments have been forwarded to the staff to share and reflect on... More 

Mexico City, Mexico
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 17, 2014

Is not luxury, just a very confortable hotel near Guarulhos Airport if you want to have some rest before or after a flight. I consider is a good value-price option. You have a free shuttle from and to the airport every 30 minutes. You are 15 min from the airport at a low rate.

Was this review helpful? Yes 2
Isle of Lewis, United Kingdom
Top Contributor
114 reviews 114 reviews
46 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed August 10, 2014

We stayed for one night en route from Joao Pessoa to Iguacu. Our room was fine but we found that the safe was locked. We reported this to reception and they promised to send someone up - but they didn't so we had to carry our valuables around with us. The food was just ok 'though the soup and the... More 

Was this review helpful? Yes 1
A TripAdvisor Member
5 of 5 stars Reviewed August 1, 2014

I live in Japan and usually stay at this hotel, which is near Sao Paulo airport, because my flights are the first thing in the morning. I've stayed in other hotels in the area and Matiz gives me the best money value. They offer free bus from and to the airport, the hotel and rooms are clean and staff is... More 

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Vancouver, Canada
1 review
2 of 5 stars Reviewed July 24, 2014

The rooms where very small. But the problem was much more than that, our shower was broken and we could not take a shower, When we complained they asked us to change the room and we agreed, when we decided to take our belongings form the safe, we realized that the safe is broken and we can not get our... More 

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Surrey, England
Senior Contributor
49 reviews 49 reviews
49 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed July 6, 2014

This was a tricky review. I stayed at the Matiz during the World Cup on my way between Pousso Alegre and Rio having dropped a customer off at the airport Bit of a concrete bunker look to the place, planes taking off right over your head on a pretty dodgy looking airport perimeter road Look, the Matiz is a lot... More 

Was this review helpful? Yes 2
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