I booked online via e-mail with the reservations agent 4 days before my date of arrival and enquired everything before hand eg. Breakfast, transport and bed format! There were 3 of us, me, my boyfriend and our friend! They informed me that there was only 2 buses in the evening, one at 9 and another one at 11. My flight... more

The Tryp shuttle does not come on time or nearly as often as other hotels in the area. After waiting for a shuttle at the airport for 3 hours, we were forced to take a cab at our own expense to the hotel. The hotel staff refused to help us in anyway or reimburse us the cost. For the same... more

First of all - the shuttle service works excellent. Some voices here claimed, they had to wait - but this must have been an exception. Every hour at xx:30 they leave from Terminal 2/D Ground Floor to the Hotel. The Hotel is in Guarulhos-Town, the neighborhood obviously not the best, but the hotel is okay. The beds are big and... more

One night stopover - Sao Paulo. An early evening arrival at the airport and was dark. Having read the TA reports, We found the shuttle bus easily (as mentioned by others white shuttle van with only small 'tryp hotel' board on side) on the ground floor at the far end of the shuttle stops. Do note the shuttle runs to... more

I am at this hotel at the moment. Not bad so far: - got the shuttle bus from GRU (tip: shuttle comes on ground floor, it is a medium size bus with a small sign on the windscreen reading "Tryp Hotels" - almost missed it, which would have been bad after waiting for 45 minutes); - the area around hotel:... more

After spending a week at the beautiful beaches north of Sao Paulo, and having an early flight to catch, we decided to book a hotel at the airport for one night . We used their website, no problem, smooth check-in. One word of warning : this hotel is located in downtown Guarulhos, a few miles from the airport, and can... more

We stayed at this hotel twice while we were in Brazil. We were flying from GRU airport to Porto Seguro on our first stay and then we stayed another night on our return. We took a cab from the Tiete bus terminal, which cost R$60, check-in was quick, the room was on the 28th floor, very nice. The power is... more

We used this for a one nighter between planes. Hotel was clean, good sized bedroom and very convenient for the airport, just far enough away to avoid the noise. more

When I read the other reviews about this Tryp Hotel I had good thoughts, but my experience (9-2007) has lead me to warn you about the hotel's bad service. I stayed at this hotel September 18, 2007. Caveat: This hotel promotes “airport pickup/return” so I scheduled an airport pickup. I waited at the airport at the right place, on time,... more