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Pullman SP International Airport

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Rod Helio Smidt S/N | Acesso Base Aerea Cumbica, Guarulhos, State of Sao Paulo 07190 100, Brazil (Formerly Hotel Caesar SP Int. Airport)
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Pullman SP International Airport
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571 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Santiago
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Is a good hotel, conveniently located 10 minutes from Guarulhos AirPort. Comfortable bed, good breakfast and internet connection. Restaurant is good (not great), and has a nice bar. However, U$ 300 is overpriced for what you get. Hotels in Sao Paulo downtown are better and cheaper, when you would expect AirPort hotels to be a better deal.

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Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW via mobile

Breakfast good. Staff friendly. There is nothing near the hotel. You must take taxi but you can go with shuttle to the mall. 3 times a day. You can have good time around the pool. Not big but it's ok. Hotel food not expensive. But it's very far to city center.

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Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel for one night only, for transit purposes. It is conveniently located near the airport and has free shuttle service. This is not very clearly marked so be sure to ask the hotel for directions at your booking. The hotel is under construction so I'm sure that the needed improvement is on its way. However, at... More 

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Manila, Philippines
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Arrived from a 36 hour trip and hotel shuttle service was very accommodating. Hotel is very close to the airport, around 10 minutes by bus, it is on top of a hill overlooking the freeway. Despite all these, had a very good rest and sleep. Large, clean and quiet room complete with amenities. Friendly staff and fast service. I cannot... More 

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Chula Vista, California
Level Contributor
160 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The multilingual service is top notch, nice decor. The rooms are nicely appointed, spacious, high end feel and look. The room service food is fabulous. This is truly a five star facility at 5 star expected level, similar to the Intercontinental Sao Paulo experience

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Stephane M, Gerente geral at Pullman SP International Airport, responded to this review

Dear Guest, We appreciate your positive remarks about our property, about our services! Thank you for sharing your experience with the other Tripadvisor travelers. We are glad that our hotel met your expectations and that we could be a memorable and enjoyable part of your trip! It’s very nice to know that our Pullman team was able to assist you... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

I've been to many hotels "airport hotels" this place so far hit my standard. Clean room. Good smelling blankets n pillows. Good shuttle service. Friendly staff esp.daniella. most important quite room. Way better than some of the 5star hotels i've tried. Soundproof room is all i needed to get a restfull sleep.

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Stephane M, Gerente geral at Pullman SP International Airport, responded to this review

Dear Marlita, Thank you for having taken your time to provide us with this feedback regarding your stay, especially the highlights for Daniela (our receptionist) and our hotel. We hope we can welcome you back for your next stay in Guarulhos! Thank you very much! Cordially, Stephane Menou General Manager More 

Level Contributor
5 reviews
5 of 5 stars Reviewed July 25, 2015

I've been frequently visiting this hotel, before it changed ownership; now Pullmann made significant changes; I like the attention to details they have even though they are currently remodeling. I'm sure it willbecome bettter once the works are done.

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Stephane M, Gerente geral at Pullman SP International Airport, responded to this review

Dear Marco, Thank you for taking the time to write about your recent stay at Pullman São Paulo International Airport. We hope to continue receiving you during your visits in Guarulhos . Make sure we will do our best to always offer you a very pleasant experience! Best regards, Stephane Menou General Manager More 

Surrey, England
Level Contributor
52 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed July 7, 2015

Let's be honest, people are not staying at airport perimeter hotels for the views, landscape, nightlife or fine restaurants. There is always another reason to be near the airport and I had mine for this visit. The Pullman is a decent hotel very near to Guarulhos International and thus served the purpose perfectly well for the occassion. Decent outdoor pool... More 

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Stephane M, Gerente geral at Pullman SP International Airport, responded to this review

Dear Stephen, Thank you for having taken your time to provide us with this feedback regarding your stay, especially the highlights for outdoor pool and bar area. Our unit goes through a time of renovation, where engineers and architects work within a schedule for implementing the renovation of some areas. We sincerely apologize for this timely discomfort. We hope we... More 

Beijing, China
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed June 20, 2015

I was supposed to stay for 10days, I ran away after 3. Facts: in the middle of nowhere, undergoing renovation. Opinion: rooms need renovation, service is a disaster! At arrival, nobody helped unload luggage from taxi. When opening the toilet shower it sprayed all over and had to call maintenance (and dry my clothes). Dinner is a story worth to... More 

Was this review helpful? Yes 5
Stephane M, Gerente geral at Pullman SP International Airport, responded to this review

Dear Alberto Zulati: Thank you for taking the time to tell us about your experience at Pullman Sao Paulo International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

London
Level Contributor
66 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
3 of 5 stars Reviewed June 16, 2015

We booked one night at the Pullman for an early flight the following day. It is well located for the airport, perhaps too close for some rooms as you can hear planes taking off and landing all night even with the windows sealed shut.The hotel is undergoing renovation so does not look its best.Our room was spacious but clearly needing... More 

Was this review helpful? Yes 2
Stephane M, Gerente geral at Pullman SP International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at Pullman Sao Paulo International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

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