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All 13 Guarulhos hotels

Sao Paulo Airport Marriott Hotel

4.0 of 5 Hotel   |   Av Monteiro Lobato s/n, Guarulhos, State of Sao Paulo 07190-000, Brazil
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82%
Ranked #1 of 13 hotels in Guarulhos
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Pinesh R San Francisco, California
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504 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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English first
San Francisco, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I stayed in this Marriott hotel couple of time during this World Cup. I checked-in using Mobile check-in. So, my keys were ready when I arrived. Hotel Staffs are welcoming, friendly and goes out of their way to help with anything you ask for. Hotel’s Airport shuttle is really efficient and it runs every 20 minutes. I used this service... More

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Pedro_Luciano, Guest Relations Supervisor at Sao Paulo Airport Marriott Hotel, responded to this review

Dear Pinesh, Thank you very much for rating our hotel on the TripAdvisor website. It's an honor to see such kind words about our Hotel. I am glad to know you got a welcoming, friendly and also fast check-in due the Mobile check in provided thru our Marriott Mobile Application. It really makes the diference when you are in a... More

Aberdeen, Scotland, United Kingdom
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in the Marriott for one night only while I waited for my next day flight. On my arrival the staff was very polite and helpful. The room is big and clean, but nothing special about it in my opinion. The bathroom is also big and I didn't like the shower at all, low pressure water and the temperature... More

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Pedro_Luciano, guest relations supervisor at Sao Paulo Airport Marriott Hotel, responded to this review

Dear Natali, First of all, we like to thank you for having chosen our hotel and we also like to thank you for having taken the time to share your valuable comment with us. Guest comments like yours are paramount for allowing us to focus our attention where guests’ feel it is necessary. I'll send your comments to our management,... More

Milton Keynes, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We used this hotel during the World Cup. It is very clean & comfortable with a nice lobby & pool terrace. Service was very good & the staff went out of their way to be helpful (including the manager meeting me at the airport with my passport which I had left on a coffee table in the lobby!) Not cheap... More

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Pedro_Luciano, Guest Relations Supervisor at Sao Paulo Airport Marriott Hotel, responded to this review

Dear United Kingdon Guest, Thank you for taking the time to post about your recent experience at the São Paulo Marriott Hotel. I’m so pleased that you found our location to be convenient and that you found our staff to be helpful. Thank you once more for staying with us, and we hope to have an opportunity to serve you... More

Tokyo, Japan
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here July 2014. Checkin was slow, but the room was nice, bed was super comfortable, pillows were great. Breakfast was a great assortment, from oatmeal and cereal through fruit and pastries to meats and cheeses. There's a great pool area with an outdoor eating area and while we were there, they had a fun band playing local music.

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Pedro_Luciano, Guest Relations Supervisor at Sao Paulo Airport Marriott Hotel, responded to this review

Dear Russell, Did you have a chance to enjoy our Atrium Bar? From Monday to Thursday, we have live brazilian and international music. You will would love it! The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.We have... More

connecticut
Top Contributor
57 reviews 57 reviews
25 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I have a lot of good to say about this Marriot. All the staff from the concierge lounge, front desk, bar and restaurant were fantastic and very customer oriented. They set up a free shuttle to a Brazilian steak house. The Buffets was very good Some things need improvement. The wifi is extremely slow. Only a few English TV channels... More

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Pedro_Luciano, Guest Relations Supervisor at Sao Paulo Airport Marriott Hotel, responded to this review

Dear Guest, We are delighted to hear that you enjoyed your stay and that the staff of Executive lounge, Front Desk, restaurante and Bar were fantastic at the São Paulo Marriott Hotel. I apologize that the Internet Speed and TV channels was disappointing. In this month, we was installed new routers in all floors, to improve our Internet speed. In... More

Los Angeles
Contributor
20 reviews 20 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The rooms live up to Marriott's typical standards, the public spaces are better than average, but there are a few things that make this hotel stand out above the rest. The shuttle from the airport to the hotel is easy to find (just walk outside to the center island and look for any hotel buses ... it will be along... More

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Pedro_Luciano, Guest Relations Supervisor at Sao Paulo Airport Marriott Hotel, responded to this review

Dear Wayne, Its really nice to read comments like your, telling about our shuttle service, our equipped gym and our staff. Our goal is to deliver the best guest experience possible. In fact, taxi service here in São Paulo, is more expensive than others states in Brazil. Thank you for staying with us, and we hope to have an opportunity... More

San Francisco, California
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pros: • Clean, spacious room • Excellent food at the restaurant • Great customer service Cons: • ‘Airport’ name a bit misleading since it’s about 15 min taxi ride on a freeway from the terminal. • Wi-Fi on the expensive side — but you can connect to their free network if your room is on the lower levels.

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Pedro_Luciano, Guest Relations Supervisor at Sao Paulo Airport Marriott Hotel, responded to this review

Dear California Guest, We are delighted that your stay with the Sao Paulo Airport Marriott Hotel was enjoyable. For us is a honor to read comments like yours, about our service and quality of food. Since 1st July 2014, we have free internet service in all rooms of the Hotel, and we installed new routers to improve the signal quality.... More

Vancouver, Canada
Top Contributor
131 reviews 131 reviews
16 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for the day before our flight. Helpful front desk staff, efficient room service, nice to sit by the pool in the afternoon and have use of the steam room in the fitness centre. Enjoyable stay so I'll give this review top marks.

Was this review helpful? Yes
Pedro_Luciano, Guest Relations Supervisor at Sao Paulo Airport Marriott Hotel, responded to this review

Dear Michael, It is our absolute pleasure to provide excellent service to you during your travels! It's comments like yours that inspire us to continue to strive to do more. Thank you for your nice words about our services. Thank you again for your positive comments and we look forward to servicing you on your next visit. Sincerely, Pedro Luciano... More

New York City, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were in Brazil for the World Cup and this hotel was a great way to end our stay. It was clean, the rooms were new and modern, bed was comfortable and our meals there were fantastic. This is an airport hotel, it is not a place to stay for a long holiday in Sao Paulo. It is the perfect... More

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Pedro_Luciano, Guest Relations Supervisor at Sao Paulo Airport Marriott Hotel, responded to this review

Dear Joanna, You are alright! São Paulo Marriott Hotel is a nice choise, for guests that have flights at International Airport. But our Hotel can offer much more! Did you have time to go to the Shopping Mall, close to our Hotel? Just 15 minutes, you can visit nice shopping malls (with Free shuttle service), restaurants, Super Markets and more.... More

Boca Raton, Florida
Contributor
17 reviews 17 reviews
13 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here late December 2013 with my family. We were coming from another city in Brasil, and wanted to stay a couple of days in Sao Paulo before returning home. As several people have mentioned, this hotel is far away from the city, shopping centers, etc. However, it is conveniently located close to the airport. Also, it's a great... More

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Pedro_Luciano, Guest Relations Supervisor at Sao Paulo Airport Marriott Hotel, responded to this review

Dear Florida Guest, We Truly appreciate your comments published at the TripAdvisor Website. We are delighted to hear that you enjoyed your stay and that the Executive Lounge and our Restaurant. Thank you for the great comments about our associates, we will pass this information along. We truly hope you are able to visit again and enjoy the São Paulo... More

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Additional Information about Sao Paulo Airport Marriott Hotel

Address: Av Monteiro Lobato s/n, Guarulhos, State of Sao Paulo 07190-000, Brazil
Phone Number:
Location: Brazil > State of Sao Paulo > Guarulhos
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sao Paulo Airport Marriott Hotel 4*
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Also Known As:
Marriott Sao Paulo Airport
Marriott Guarulhos
Guarulhos Marriott
Sao Paulo Airport Marriott Hotel Guarulhos

101 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
O Sao Paulo Airport Marriott Hotel esta localizado a apenas 5 minutos do Aeroporto Internacional de Sao Paulo (o maior da America Latina). O Hotel combina a funcionalidade de um hotel de aeroporto com a qualidade e servicos de uma rede lider em hospitalidade. Transfer gratuito Aeroporto -hotel - Aeroporto. Tanto para viagens a negocios como a lazer, o Sao Paulo Airport Marriott Hotel atende de forma privilegiada com seus 315 apartamentos e suites sofisticados e confortaveis, alem da tecnologia necessaria para os executivos que viajam a negocios. ... more   less 
Number of rooms
315

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