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Sao Paulo Airport Marriott Hotel

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Av. Monteiro Lobato s/n, Guarulhos, State of Sao Paulo 07190-000, Brazil
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Sao Paulo Airport Marriott Hotel
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680 Reviews from our TripAdvisor Community

Traveler rating
    275
    291
    75
    22
    17
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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Senior Contributor
23 reviews 23 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Short taxi ride from the airport. Absolutely excellent rooms complete with bell boy to assist with luggage to your room. The decor is beautiful in the hotel, and outside the pool was clean and warm. They even opened the breakfast early for us and we were catching an early flight. Fantastic.

Was this review helpful? Yes
Pedro_Luciano, Guest Relations Team at Sao Paulo Airport Marriott Hotel, responded to this review

Dear Anthony, I am delighted to hear about your fantastic experience at the São Paulo Airport Marriott Hotel. We don't measure efforts when it comes to providing everything our guests need! The whole restaurant team is happy to see you've enjoyed the service. Your feedback is integral and it will inspire us to provide both a brilliant and memorable experience.... More 

Montreal, Canada
Contributor
16 reviews 16 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very comfortable room, pleasant and efficient service, good gym, great menu with lots of options for lighter dishes and smaller portions (much appreciated as a woman business traveller!). Special mention for the front desk staff who accommodated any request graciously and the waiters in the bar who anticipated every request. Wonderful place to recharge in the middle of a long... More 

Was this review helpful? Yes
Pedro_Luciano, Guest Relations Supervisor at Sao Paulo Airport Marriott Hotel, responded to this review

Dear Montreal Guest, Thank you very much for sharing your experience with us. I'm very glad to know that your stay was enjoyable. I certainly will share your comments with our management to congratulate our Front Desk and Bar team. Everything we do is aimed to provide an excellent service and your feedback is extremely valuable. I hope to host... More 

Brasilia, DF
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

... for the shuttle service. My wife and I booked this rather overpriced hotel for our last night in Brazil specifically so that we could hand back the rental car the night before and take the shuttle to the airport for our early morning flight. On arrival we were told it didn't start until 0600 - too late for us.... More 

Was this review helpful? Yes 1
Pedro_Luciano, Guest Relations Team at Sao Paulo Airport Marriott Hotel, responded to this review

Dear Brasilia Guest, I would like to thank you for sharing your experience at the São Paulo Airport Marriott Hotel. I am disappointed to hear we didn't meet some of your - or our own - expectations. I apologize for the inconveniences. Our management is aware of your comments and we will work to improve our services. I appreciate your... More 

Singapore, Singapore
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for a night. Shuttle bus (from Terminal 2 Arrival level) was on time and took 15 mins between hotel and airport (off peak hours). Service was awesome and efficient, with a very good breakfast. Our room at 12th floor was good and quiet. Comes with an outdoor pool, tennis court and gym which lets us relax for our... More 

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Pedro_Luciano, Guest Relations Team at Sao Paulo Airport Marriott Hotel, responded to this review

Dear Mac, By what I can see from your feedback, you really got a glance of our features. I am truly happy to know you enjoyed our services, breakfast buffet, shuttle service and guestrooms. Thank you for sharing your thoughts regarding the São Paulo Airport Marriott Hotel! Knowing your experience is very important to us. I hope you can come... More 

Willebroek
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I have spent a week in this hotel, close by the airport of guarulhos, sao paulo. My stay was for business reasons. The rooms are clean, well maintained and spacious. The bathroom is OK, altough I prefer a separate shower, but the curtain in the bathtub did it's job. When I arrived, the battery level of the safe box in... More 

Was this review helpful? Yes
Pedro_Luciano, Guest Relations Supervisor at Sao Paulo Airport Marriott Hotel, responded to this review

Dear Dirk, For us, it's a pleasure to know that your stay at the São Paulo Marriott Hotel was enjoyable. Thank you very much for sharing your experience with us. I'll send your valuable comments to our management to take note about our bathroom. I hope to see you in our property again, in your next trip to São Paulo.... More 

Contributor
13 reviews 13 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 22, 2015

The Marriot is quite a styling hotel and the staff extremely helpful. The room was good with much facilities. Bathroom a bit old in need of an upgrade but is overshadowed by good facilities and service. Requested a sandwich but ran late for my bus to the airport and unbeknowing to me the staff ran after me and presented me... More 

Was this review helpful? Yes 2
Pedro_Luciano, Guest Relations Team at Sao Paulo Airport Marriott Hotel, responded to this review

Dear Guest, I am glad to know we provided such a good service to you during your stay with us! Our staff don't measure efforts to go the extra mile and make sure the guest satisfaction. It's a pleasure for the whole team to know they were appreciated! Thank you for your kind words. Once more, thank you for sharing... More 

Vancouver, Canada
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 18, 2015

I stayed here with my two sons aged 12 and 9 in mid February. It cost more than I wanted to pay, but it was lovely and the service was fantastic. The free shuttle from the airport was nice, desk staff were warm and competent, and the restaurant staff were friendly and helpful. We had the buffet, which was varied... More 

Was this review helpful? Yes
Pedro_Luciano, Guest Relations Supervisor at Sao Paulo Airport Marriott Hotel, responded to this review

Dear Vancouver guest, The service at São Paulo Marriott Hotel, in fact, is the point that we have more pride. I'm very satisfied to know that your stay was enjoyable. Thank you very much for sharing your experience with us. Our prices are in according to the market that we are included, in this case, a luxury hotel. thank you... More 

Blumenau, SC
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed April 16, 2015

It's an old but well maintained property really close to the intl. airport in São Paulo. Rooms are large and nicely equipped, and staff is kind and responsive. It is, though, too expensive for what it offers. R$15 for a beer (that costs R$2 at the market) it way too much. Next time, if the time in between flights allow... More 

Was this review helpful? Yes
Pedro_Luciano, Guet Relations Supervisor at Sao Paulo Airport Marriott Hotel, responded to this review

Dear Blumenau Guest, Thank you very much for sharing your experience at São Paulo Marriott Hotel. I'm very happy to know that you enjoyed our Hotel and our Staff. Your words inspire us to improve and overcome the guests expectations. Our prices are in accordance with the market which is inserted (luxury category). Everything we do is aimed to provide... More 

Angmering, United Kingdom
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 12, 2015

Fabulous staff, extremely friendly and efficient......comfortable if a little noisy on the highway side.... Good enough though and a nice well kept pool area..... Great buffet breakfast and good all round menu... Local area safe enough to walk to supermarket and local eateries.

Was this review helpful? Yes
Pedro_Luciano, Guest Relation Supervisor at Sao Paulo Airport Marriott Hotel, responded to this review

Dear Guest, Thank you very much for rating our Hotel. I'm very happy to know that your stay was enjoyable. Everything we do, is aimed to provide an excellent service, and your comment is valuable for us. I hope to have a chance to host you again in our property. Sincerely, Pedro Luciano São Paulo Marriott Hotel. More 

Pittsburgh, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 10, 2015

Stayed 2 nights, nice pool, helpful staff, decent food. Fitness walkway across the street. Beats a 2 hour drive in traffic if you are not in town for long. Room was clean, nice quiet executive lounge. Hospital down the block.

Was this review helpful? Yes 1
Pedro_Luciano, Guest Relations Supervisor at Sao Paulo Airport Marriott Hotel, responded to this review

Dear Pittsburgh Guest, For us, it's always a pleasure to receive feedback like yours. I'm really happy to know that you enjoyed your stay in the São Paulo Marriott Hotel. Everything we do is aimed to provide a excellent service, and your feedback is extremely valuable. I hope to have a chance to host you again, in your next visit... More 

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