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Sao Paulo Airport Marriott Hotel

4.0 of 5 Av Monteiro Lobato s/n, Guarulhos, State of Sao Paulo 07190-000, Brazil
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Sao Paulo Airport Marriott Hotel
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Sao Paulo Airport Marriott Hotel
Sao Paulo Airport Marriott Hotel
Sao Paulo Airport Marriott Hotel
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603 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Johannesburg, South Africa
Top Contributor
196 reviews 196 reviews
60 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 1 week ago

The Marriott is ideally situated if Sao Paolo is not your final destination. Only 5 minutes from any of the 4 terminals by free hotel transfer. The rooms are spacious and convenient. The beds are great and ensure that you tackle jet lag before the next flight. The pool and tennis court are very nice; the gym well equipped and... More 

Was this review helpful? Yes
Pedro_Luciano, Guest Relations Team at Sao Paulo Airport Marriott Hotel, responded to this review

Dear Leon, Everybody at the São Paulo Airport Marriott Hotel is very happy to see your review and comments! Thank you very much. I appreciated you mentioning our transfer, rooms, pool, tennis court and gym. Indeed, our gym received an equipment upgrade recently! I'll send your compliments to the Chef about the buffet. As a valued guest your feedback is... More 

Singapore, Singapore
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

A very practical stay if you are doing an overnight stopover or very early check out. The shuttle bus service gave ample space to place the luggage. There may not be any visible sign for waiting zone for the bus. It’s a mini van, so the only way is to check the bus sign “Marriot” on the window screen. Just... More 

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Pedro_Luciano, Guest Relations Team at Sao Paulo Airport Marriott Hotel, responded to this review

Dear Aidan, The São Paulo Airport Marriott Hotel is committed to assuring every guest satisfaction, since the arrival at the airport to the check out time. Thank you for your review and comments regarding your last stay with us. As you described on your comments, our shuttle bus passes by all the terminals every 20 minutes from 6:00am to 12:00am... More 

Crawley, United Kingdom
Top Contributor
85 reviews 85 reviews
10 hotel reviews
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a typical hotel of its class. Comfortable, generally efficient, short taxi ride for the international airport. I arrived at 10pm one night and needed to leave at 2am to catch another flight so maximising time resting in bed was paramount. The desk was not able to check me in and the printer linked with the nearby PC did... More 

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Pedro_Luciano, Guest Relations Supervisor at Sao Paulo Airport Marriott Hotel, responded to this review

Dear Crawley Guest, Thank you very much for staying with us at the São Paulo Marriott Hotel. It is appreciated that you took the time to send a note regarding your recent stay with us. Please accept our sincerely apologize about the unpleasant experience you had experienced. I was very disappointed to hear that the front desk service was below... More 

Senior Contributor
24 reviews 24 reviews
24 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Have stayed here several times and it's very convenient indeed when going on business trips to SP. It's literally 3 minutes from Guarulhos Terminals. Nice pool, really good gym and good beds. Good food and good breakfast, which you can have outdoors - really nice! The Executive floor is nice, try that if you're willing to spend a little extra... More 

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Pedro_Luciano, Guest Relations Team at Sao Paulo Airport Marriott Hotel, responded to this review

Dear Guest, As we are in a relentless pursuit for excellence and providing a memorable experience to every guest, seeing your review proves we met this goal once more. Thank you for always choosing the São Paulo Airport Hotel. I truly appreciate your words regarding our location, pool, gym, beds and food. Indeed our Executive floor have some special features,... More 

London, United Kingdom
Top Contributor
95 reviews 95 reviews
93 hotel reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed November 20, 2014

I stayed here for one night after flying in from London, I had quite a lot of guitars and flight cases with me and didn't really want to figure out the shuttle bus with all of that stuff, so got a taxi instead for R$30, which I thought was really cheap. The concierge was really helpful dealing with all of... More 

Was this review helpful? Yes 2
Pedro_Luciano, Guest Relations Team at Sao Paulo Airport Marriott Hotel, responded to this review

Dear Harry P, It's an honor to read you review ! Your words makes us proud of our services and inspire us to continue to improve ! Our main goal is to deliver an exceptional and memorable experience, if you are in the city for work, connecting or waiting for another flight. To know that we met that goal is... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 17, 2014

I have just finally arrived at this hotel and am so angry I decide to write my first ever review. If you are having an overnight stopover in Sao Paulo and need some sleep before another flight - this is definitely the place NOT to go. I arrived at GRU after a 16 hour journey from London via Lisbon and... More 

Was this review helpful? Yes 3
Pedro_Luciano, Guest Relations Supervisor at Sao Paulo Airport Marriott Hotel, responded to this review

Dear Samir, Thank you very much for staying with us at the São Paulo Marriott Hotel. It is appreciated that you took the time to send a note regarding your recent stay with us. Please accept our sincerely apologize about the unpleasant experience you had experienced. I was very disappointed to hear that the shuttle service experience was below your... More 

Miramar Beach, Florida
Top Contributor
133 reviews 133 reviews
37 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed November 17, 2014

I had about 8 hours before my flight so I booked a room to shower, nap and dine before my flight. Very nice rooms. Excellent service. My only complaint is I ordered my caipirinha with cachaca. I watched the waiter pour with a cheap pinga. I guess he assumed I wouldn't tell the difference. A small gripe for an excellent... More 

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Pedro_Luciano, Guest Relations Team at Sao Paulo Airport Marriott Hotel, responded to this review

Dear Florida Guest, First, I would like to thank you for choosing the São Paulo Airport Marriott Hotel and for sharing your experience with us. I understand your thoughts related to our Caipirinha, but as we have many brands of cachaças we usually make it with the standard brand unless the guest order it with an specific type. And I... More 

Austin, Texas
Top Contributor
286 reviews 286 reviews
61 hotel reviews
161 helpful votes 161 helpful votes
4 of 5 stars Reviewed November 15, 2014

Great hotel for short business trips to Sao Paulo. Free shuttle for the short ride to the airport, picks up and drops off every 20 minutes. Property is typical Marriott quality in terms of rooms that work, concierge lounge, nice bar/restaurant in the lobby. Staff speaks excellent English, very friendly, and go out of their way to help with your... More 

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Pedro_Luciano, Guest Relations Team at Sao Paulo Airport Marriott Hotel, responded to this review

Dear Texas Guest, I noticed from your feedback that you really saw thru what we want every guest to feel staying here ! Thank you very much for sharing that experience at the TripAdvisor website. It's very important to us to know how our guest feels and if we provided a high standard stay. Our management is very happy to... More 

Vienna, Austria
Top Contributor
248 reviews 248 reviews
140 hotel reviews
268 helpful votes 268 helpful votes
5 of 5 stars Reviewed November 15, 2014

Although I stopped reviewing business hotels a long time ago I do make some exceptions if the place was exceptionally good or surprisingly bad. In this case I was overwhelmed by the hospitality I received at this hotel. Being a mere airport hotel in the middle of nowhere (around 10 minutes drive to the terminal) with standard interior and design... More 

Was this review helpful? Yes
Pedro_Luciano, Guest Relations Team at Sao Paulo Airport Marriott Hotel, responded to this review

Dear Austria Guest, Thank you very much for your kind words ! I truly appreciate your every thought about our property. As a Marriott Hotel we have many standards and goals to meet, but we give our special "Brazilian touch" to every service provided. And hopefully we can make you feel like heaven ! Once more, thank you for taking... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 4, 2014

Stayed there for 4 nights . Excellent hotel . Room had lots of options for US type power outlet . Very nice bar and dinner restaurant . Breakfast is wholesome with lots of options . Quick cab service (for a trip to the international mall nearby) Good service and I enjoyed my stay a lot !

Was this review helpful? Yes 1
Pedro_Luciano, Guest Relations Team at Sao Paulo Airport Marriott Hotel, responded to this review

Dear Guest, I am delighted to know you enjoyed your stay at the São Paulo Airport Marriott Hotel. Your feedback is very important to us. Our rooms were recently renovated to better meet our guest's needs and provide much more comfort. Thank you for the kind word to our bar, restaurant and breakfast buffet. Whenever you are back to the... More 

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Additional Information about Sao Paulo Airport Marriott Hotel

Address: Av Monteiro Lobato s/n, Guarulhos, State of Sao Paulo 07190-000, Brazil
Location: Brazil > State of Sao Paulo > Guarulhos
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sao Paulo Airport Marriott Hotel 4*
Number of rooms: 316
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Also Known As:
Marriott Sao Paulo Airport
Marriott Guarulhos
Guarulhos Marriott
Sao Paulo Airport Marriott Hotel Guarulhos

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