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Mercure Apartments Guarulhos Aeroporto

1.0 of 5 Rua Barao de Maua 450 | Centro, Guarulhos, State of Sao Paulo 07012-040, Brazil
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Mercure Apartments Guarulhos Aeroporto
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Mercure Apartments Guarulhos Aeroporto
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454 reviews from our community

Traveler rating
    104
    218
    91
    21
    20
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Campinas, SP
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We first stayed at the hotel for a couple days in a week and, since our first experience was good, we decided to stay there again the following week, and although we paid almost double what we initially had, we got smaller rooms, with faulty AC units and pretty bad signal for the cable TV (by the way, the only... More 

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Florianopolis, SC
Top Contributor
134 reviews 134 reviews
32 hotel reviews
66 helpful votes 66 helpful votes
1 of 5 stars Reviewed January 24, 2015

This hotel is the worst hotel I have ever stayed in my life. First of all, is very far from the airport. In my check in they gave my a room right above a restaurant with live music. The music was so loud I cound't sleep. I asked the front desk to turn down the music and guess what...they turned... More 

Was this review helpful? Yes
Patrícia X, Gerente geral at Mercure Apartments Guarulhos Aeroporto, responded to this review

Dear Mr. Daniel, we are sorry you not had a relaxing night. We identify the noise problem the night of your stay and take measures to ensure that will not happen again, even provided with the public sphere of the municipality. We hope you give us a future opportunity to present the true quality of our services. Regards, More 

Berlin, Germany
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 29, 2014

Excellent hotel near GRU airport, including a free shuttle service from the airport to the hotel and the option to pay half day when you stay for more than 1 night (this is a good options to whom need take a plane in airport at night). The infra-structure is very good and the price with early reservation is fair. The... More 

Was this review helpful? Yes 1
Patrícia X, Gerente geral at Mercure Apartments Guarulhos Aeroporto, responded to this review

Dear guest, we really appreciate your coments about our services and hope receive you again soon. Regards More 

Copenhagen, Denmark
Top Contributor
64 reviews 64 reviews
21 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed December 4, 2014

I have just spent a week in this hotel. I thought the room was comfortable and clean. The bedroom was tiny and felt tight but there's lots of space in the living room area. In the wardrobe they had extra choices of pillows and blankets. This was great. Noise levels: Note that this hotel is located in a very busy... More 

Was this review helpful? Yes 2
Patrícia X, Gerente geral at Mercure Apartments Guarulhos Aeroporto, responded to this review

Dear Mrs Cris, we really thank you for your detail informations, be sure that we look forward also improve our services and your comments will help us do that. Hope seeing you back in Brazil. Regards More 

Calgary
Contributor
12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 15, 2014

We stayed at this hotel twice, on our way to and from Recife-once for 2 nights and the other time 3 nights. They have a shuttle bus from terminal 2 at the airport which runs every hour.That was a nice surprise as we expected to take a taxi.The staff was most cordial, and recognized us when we returned for our... More 

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Patrícia X, Gerente geral at Mercure Apartments Guarulhos Aeroporto, responded to this review

Dear guests, we really appreciate you choising our hotel twice, our staff are here to help any other time you come to Brazil. Regards More 

Blumenau, Brasil
Top Contributor
86 reviews 86 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed November 6, 2014

We went to Mercure Hotel because of a very early flight departing from GRU Airport. The hotel was good, just like other Mercure hotels. Good value if you need to stay near GRU and don't want to pay much. I would go back.

Was this review helpful? Yes 1
Patrícia X, Gerente geral at Mercure Apartments Guarulhos Aeroporto, responded to this review

Dear Mr. Felipe, we appreciate you find our brand a good choice. Hope to see you on a next trip. Regards More 

Derby, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 4, 2014

Stayed here for one night at the beginning of a cruise and stay holiday. We chose this hotel to stay for one night after our long haul flight from the UK as it was promoted as 'close to the airport'. I think, considering the huge size of Sao Paulo, that the hotel is regarded as close but the taxi transfer... More 

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Patrícia X, Gerente geral at Mercure Apartments Guarulhos Aeroporto, responded to this review

Dear Sue, I am glad that you noticed our staff quality service, we work to make difference to everyone feel confortable at our hotel. Hoping seeing you soon. Regards More 

bolivia
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 27, 2014

On my way to Natal, I stayed at Mercure for one night. I made my reservation via the hotel webpage and it was an awesome experience. A few days before my check in I was sent a pre-check in email. It made everything easier. Upon arrival, I had no forms to fill, just a signature and that was it. The... More 

Was this review helpful? Yes
Patrícia X, Gerente geral at Mercure Apartments Guarulhos Aeroporto, responded to this review

Dear Guest, we appreciate your coments about the stay and our web check-in program, this is really made to make your stay easier and faster. Hope seeing you on your next visit to Brazil. Regards More 

Basel, Switzerland
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed September 15, 2014

Everything from the airport shuttle to check-out was just pleasant and exceeded my expectations. The room had a full kitchen and was spacious. Lots of desk space for doing work on. Free WiFi could use some more bandwidth, but was otherwise working reliably.The bed was comfortable and had large pillows. Although the furnishings were older and there was visible wear... More 

Was this review helpful? Yes
Patrícia X, Gerente geral at Mercure Apartments Guarulhos Aeroporto, responded to this review

Dear Bastian, we appreciate your comments about the hotel facilities and our services. I would like to inform that we changed all the rooms carpet and you can see on your next stay. Regards More 

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Additional Information about Mercure Apartments Guarulhos Aeroporto

Address: Rua Barao de Maua 450 | Centro, Guarulhos, State of Sao Paulo 07012-040, Brazil
Location: Brazil > State of Sao Paulo > Guarulhos > City Center
Price Range (Based on Average Rates): $
Hotel Class:1 star — Mercure Apartments Guarulhos Aeroporto 1*
Number of rooms: 50
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Also Known As:
Mercure Apartments Guarulhos Aeroporto Hotel Guarulhos
Mercure Apartments Guarulhos Aeroporto Sao Paulo

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