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Bristol Dobly International Hotel

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Rua Jose de Andrade, 63, Guarulhos, State of Sao Paulo 07024-001, Brazil
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Best prices for:1 room 1 adult
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Bristol Dobly International Hotel
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547 Reviews from our TripAdvisor Community

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Palm Coast, Florida
1 review
1 of 5 stars Reviewed yesterday NEW

The best thing about this hotel is the food. The food buffet is excellent. The staff is nice (average). The amenities are below average. The room (at least the one I was) needs deep cleaning and maintenance (painting, leaking toilette and damage decor (curtains)).The pictures talk for themselves.

Helpful?
Thank Joan D
Nottingham, United Kingdom
Level Contributor
56 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed December 1, 2015

Good points: -Value for money -Large, clean room -Comfortable bed and pillows -Good internet access on 11th floor (room 1174) -Good breakfast Poor points: -Extra slow reception staff -Poor transfer to airport- bus dropped us off at terminal 1 (rather than 3). According to the driver, ‘Don’t go there.’ This was not made clear at the hotel and it meant... More 

Helpful?
Thank luchyswanwick_10
Bristol H, Gerente geral at Bristol Dobly International Hotel, responded to this review

Dear Sir/Miss, Luchyswan Thank you for choosing Bristol International Airport Hotel! Thank you so much for having taken the time to inform us your comments regarding your stay with us, which contribute to improve our services. We will be looking forward to welcoming you back at the Bristol International Airport Hotel many other times in the future. Sincerely, Paulo Jacovos More 

Devon
Level Contributor
127 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
2 of 5 stars Reviewed November 30, 2015 via mobile

It provided a bed for the night. That was the one success. Sauna not open, asked at reception, said it should be, someone would check, still not opened. Internet access is pretty standard now in rooms, not here! Could only get wi fi in certain parts of the room. When it did connect it was so slow. There must be... More 

Helpful?
Thank Digory
Bristol H, Gerente geral at Bristol Dobly International Hotel, responded to this review

Dear Sir/Miss, Digory Thank you for choosing Bristol Hotel as your hotel in Guarulhos. We apologize for not fully meet your expectations with our service. We are taking the necessary measures to improve this aspect for your next stay. Thank you so much for having taken the time to inform us your comments regarding your stay with us, which contribute... More 

Travelers are raving about these Guarulhos hotels

1 review
1 of 5 stars Reviewed November 27, 2015 via mobile

Please what ever you do do not stay here. There are many more hotels in the vicinity. The staff are rude and incompetent, they mucked my payment up making my card lock. They could not log me into the internet to find out how to call the uk. The staff could not help in any way to get dialling code.... More 

Helpful?
Thank Neale M
Bristol H, Gerente geral at Bristol Dobly International Hotel, responded to this review

Dear Sir. Neale M Thank you for choosing Bristol Hotel as your hotel in Guarulhos. We apologize for not fully meet your expectations with our service. We are taking the necessary measures to improve this aspect for your next stay. Thank you so much for having taken the time to inform us your comments regarding your stay with us, which... More 

Los Angeles
Level Contributor
106 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
4 of 5 stars Reviewed October 23, 2015

I ended up staying here during a one day layover between flights at GRU. The facility offers a fair value considering the price. I would have expected staff at the front desk to be more comfortable with languages other than Portuguese than they were, but check in went ok in spite of this. I received help with my bags during... More 

Helpful?
Thank Livetowander
Bristol H, Gerente geral at Bristol Dobly International Hotel, responded to this review

Dear Sir/Miss, Livetowan... Thank you for choosing Bristol Hotel as your hotel in Guarulhos. We apologize for not fully meet your expectations with our service. We are taking the necessary measures to improve this aspect for your next stay. Thank you so much for having taken the time to inform us your comments regarding your stay with us, which contribute... More 

West Palm Beach, Florida
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 1, 2015

My flight at GRU arrived at 6:00 am and I took the shuttle to the hotel arriving at 7:00 am the hotel policy is check in at 12:00 pm like most places but upon my arrival Flavio was kind enough to help me get to my room before 12:00 pm. He was amazing! The hotel is pretty, the rooms are... More 

Helpful?
Thank TravelersYJV
Bristol H, Gerente geral at Bristol Dobly International Hotel, responded to this review

Dear Sir/Miss Travelers We would like to thank your kind comments regarding your stay with us and our staff. We hope to soon have the pleasure to welcome you again at Bristol International Airport Hotel! Bristol. Sincerely, Paulo Jacovos General Manager More 

Kinsale, Ireland
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed August 16, 2015 via mobile

Practically no wifi. Staff not helpful and rude. Hotel is like a travelodge With absolutely no frills. Useless shower with no pressure and barely dribbled! Old fashioned room with horrible bed mattress. Was glad to leave. Over priced and cold!

Helpful?
Thank sailorgirl83
Madrid, Spain
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 3, 2015

My main motivation to choose this hotel was that they offer a free transfer service with Guarulhos International Airport. I send an email to the hotel to know the pick up point and the timetable. They never replied. On my return, the transfer did not work, so I had to take (again) a taxi. (In Guarulhos, most hotels cater for... More 

Helpful?
1 Thank CarlosMonterroso
Bristol H, Gerente geral at Bristol Dobly International Hotel, responded to this review

Dear Sir. Carlos Mon... Thank you for choosing Bristol Hotel as your hotel in Guarulhos. We apologize for not fully meet your expectations with our service. We are taking the necessary measures to improve this aspect for your next stay. Thank you so much for having taken the time to inform us your comments regarding your stay with us, which... More 

Banff, Canada
Level Contributor
191 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
3 of 5 stars Reviewed May 25, 2015 via mobile

We booked on Expedia as we had a 19-hour layover in Sao Paulo and really needed to get some rest in between flights. Upon arrival (2 am) we were told we needed to pay for an additional room night, if we wanted to stay for the day, because they could not give a free early check-in, although the rooms were... More 

Helpful?
Thank Gazpacho16
Bristol H, Gerente geral at Bristol Dobly International Hotel, responded to this review

Dear Sir/Miss, Gazpacho Thank you for choosing Bristol Hotel as your hotel in Guarulhos. We apologize for not fully meet your expectations with our service. We are taking the necessary measures to improve this aspect for your next stay. Thank you so much for having taken the time to inform us your comments regarding your stay with us, which contribute... More 

Santiago, Chile
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed April 23, 2015 via mobile

Really old and worn out room with a funky smell. It's an airport transit hotel, so I wasn't expecting much, but this is on the low end of not much. It's pretty quiet, but that's because there is absolutely nothing to do in Guarulhos. Downtown Sao Paulo is hours away with the terrible traffic. The free airport shuttle is also... More 

Helpful?
Thank greengohome
Bristol H, Gerente geral at Bristol Dobly International Hotel, responded to this review

Dear Sir Green...goho Thank you for choosing Bristol International Airport Hotel . We are taking the necessary measures to improve this aspect for your next stay. Thank you so much for having taken the time to inform us your comments regarding your stay with us, which contribute to improve our services. We will be looking forward to welcoming you back... More 

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