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Monaco Convention & Hotel

Rua Diogo Farias, 137, Guarulhos, State of Sao Paulo 07110-090, Brazil
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Monaco Convention & Hotel
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274 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Dublin
Level Contributor
78 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
2 of 5 stars Reviewed April 7, 2015

I have nothing good to say about this hotel. I waited over an hour for the courtesy bus to hotel. The hotel staff were sullen, the room was small, and the restaurant was a disgrace. The food was barely edible. Took a stroll and I did not feel comfortable in the neighbourhood.

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Calgary, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 21, 2015

After missing an overseas flight, I had 24 hours to kill and no idea where to stay. An airline representative recommended this hotel, made the reservation and took me to catch the shuttle, so I had no information about the hotel except the price (suspiciously good). It turned out to be an excellent experience: outstanding customer service, spacious room, very... More 

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Vendas M, Gerente at Monaco Convention & Hotel, responded to this review

Mr. Galgary , thank you for your information , we are happy to serve you with quality and safety . Esperomos forward to your next stay in our hotel. strong Hug Andrea Chalub Business Manager More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 14, 2015

The floor made me feel walk barefoot, kindness staffs who could speak in English and close to the several kind of enjoyable stores these reason must be the point to stay this hotel. but unfortunately, I could use Wi-Fi only around elevator that located the middle of hotel so I couldn't use it in own room that is the only... More 

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Vendas M, Gerente at Monaco Convention & Hotel, responded to this review
Google Translation

Prezada Zilda. Lamentamos pelo ocorrido, poderia ter informado á nossa recepção de sua insatisfação pelo barulho da rua, e á... More 

Sao Paulo, SP
Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed December 2, 2014

I stayed at Monaco on Friday, and had the opportunity to use the convention center rooms, visit the gym with a great urban view from Guarulhos. It´s very convenient since it´s pretty close to the International Airport. The restaurant service is nice, the staff is very polite and the rooms are very comfortable.

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Vendas M, Gerente at Monaco Convention & Hotel, responded to this review
Google Translation

Obrigada por enviar seus comentários, é de suma importância para melhor atender á nossos hospedes, coloco-me á disposição nos contatos... More 

Rio de Janeiro, RJ
Level Contributor
73 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed August 10, 2014

I´ve been there this weekend , in order to pick up my mother coming abroad in Guarulhos ineternational airport late at night so we decided to spend the night in the city. I chose this hotel following the comments at TA site and didnt regret my choice. I´d made reservation previously and have already known about the trasfer to and... More 

Was this review helpful? Yes 1
Banbury, United Kingdom
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed May 30, 2014

My colleague and I were picked up by the comfortable, hourly bus at the airport. The driver made a couple of un-scheduled stops, including at another hotel! However, we still arrived at the Monaco in reasonable time. Check in was inefficient. We were both asked for our nationality, despite the fact that the clerk had our passports in his hand... More 

Was this review helpful? Yes 3

Travelers are raving about these Guarulhos hotels

Sandton, South Africa
Level Contributor
68 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed March 21, 2014 via mobile

Pictures on Internet are totally deceiving!For the price we paid it was terrible,back home in South Africa you can get a 5 star hotel for the price we paid. It's only good for a one night lay over as close to airport. No one really speaks English and we found bugs in our bed and the bathroom was terrible and... More 

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Rochelle, Illinois
Level Contributor
74 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed December 24, 2013

We stayed at this hotel because United cancelled our flight. Most of their guests come from airlines putting their stranded travelers here. They wouldn't give us two rooms even though there were four of us and two separate reservations. We were put in a superior room. It had a very nice double bed and a sofa bed, large flat screen... More 

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Lamorlaye, France
Level Contributor
128 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
3 of 5 stars Reviewed August 16, 2013

the only positive comments is that the hotel is close to the Guarulhos international airport, and it is good only for 1 night transit ... if i go again at Sao Paulo, i will choose another hotel : check-in was bad, check-out was bad, i claim early morning there was noise in the street : many early big works on... More 

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Sao Paulo
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed April 24, 2013

Big mistake by going to this hotel: it was a long layover in Sao Paulo and it looked like a good option (please read the reviews before doing it). The hotel is in the middle of a very dangerous area in Guaruhlos. Close of the airport, yes, but certainly you will stay inside the hotel for your safety. However, the... More 

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