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Sofitel Guaruja Jequitimar

Certificate of Excellence
Avenida Marjory da Silva Prado, No 1100 | 1100 Lote A - Praia de Pernambuco, Guaruja, State of Sao Paulo 11444, Brazil
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1 room 1 guest
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1,028 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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    (1028)
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    (237)
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Sao Paulo, Brazil
1 review
5 of 5 stars Reviewed 1 week ago

My family and my mother stayed at Guaruja Sofitel for one night. My only regret is that we didn't stay MORE than one night. I could have stayed many, many nights. The ease of check in, the food, the beach, the staff, the comfort of the beds, the shower, the late check out. All great. I hope to get back... More 

Review collected in partnership with Sofitel.com

Was this review helpful? Yes
SofitelJequitimarBr, Gerente at Sofitel Guaruja Jequitimar, responded to this review

Dear, Bonjour! We very much appreciate your evaluation regarding your stay in Sofitel Guaruja Jequitimar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

Schouweiler, Luxembourg
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 8, 2015

Very nice hotel but where you see that it's 8 years old. We were in room 1310 on the 3rd floor. The room was very nice, although the furniture above the fridge was rotten from condensation. The bathroom needs the most improvement as: shower head was green, beauty mirror was rusty, mold on the ceiling (totally unacceptable) and the finishes... More 

Was this review helpful? Yes
SofitelJequitimarBr, Gerente geral at Sofitel Guaruja Jequitimar, responded to this review

Dear guest, bonjour! We very much appreciate your evaluation regarding your stay at Sofitel Guaruja Jequitimar. It is always positive to receive feedback from our guests. I will share your comments with our team. One of our main goals is the constant development. I am sure that this feedback will serve as an encouragement to all of our staff as... More 

NW Arkansas
2 reviews
5 of 5 stars Reviewed June 30, 2015 via mobile

Went with friends and our two young girls. Kids over 3 can stay at the kids club for free. Beautiful scenery, good restaurants, great beach, and tons of sand dollars. Relaxing getaway! Great rooms and swimming pool.

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SofitelJequitimarBr, Gerente geral at Sofitel Guaruja Jequitimar, responded to this review

Dear Cris, bonjour! We very much appreciate your evaluation regarding your stay in Sofitel Guaruja Jequitimar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Conway
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 17, 2015

Generally, I prefer to stay at boutique hotels. I'm not a fan of large, resort hotels. That said, this is a beautiful property. Our room was very nice with a fairly large balcony. Both my husband and I are vegetarians and we found plenty to eat. The quality was generally OK, with some items being quite good. The breakfast selection... More 

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SofitelJequitimarBr, Gerente geral at Sofitel Guaruja Jequitimar, responded to this review

Dear Mrs Carolyn, We very much appreciate your evaluation regarding your stay at the Sofitel Guaruja Jequitimar. It is always positive to receive feedback from our guests. I will share your comments with our team, specially with Food and Beverage and Security teams. One of the main goals of this area is the constant development. I am sure that this... More 

Sao Paulo, SP
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 14, 2015

São Paulo's closest beach resort is Guaruja, only 80 km ( 50 miles) away. This is the best and only 5 starts available. Extremely nice location at Pernambuco beach, the best of Guaruja in my opinion. Modern hotel, large rooms, nice pool. The highest point, nevertheless, are the services available for parents with kids. You can hire a baby sitter... More 

Was this review helpful? Yes
SofitelJequitimarBr, Gerente geral at Sofitel Guaruja Jequitimar, responded to this review

Dear Mr. Faria, We very much appreciate your evaluation regarding your stay at the Sofitel Guaruja Jequitimar. It is always positive to receive feedback from our guests. I will share your comments with our team and about the room's equipments with our Maintenance team. One of the main goals of this area is the constant development. I am sure that... More 

Costa Mesa, California
Level Contributor
7 reviews
4 hotel reviews
1 of 5 stars Reviewed May 22, 2015

after a long day visiting our friend who was on a short term assignment in Brazil we had made reservations at this hotel for a one night stay. Since our friend was staying in Brazil he did not bring his passport and the hotel would not let him stay and had to book somewhere else. Never will I stay and... More 

Was this review helpful? Yes
SofitelJequitimarBr, Gerente geral at Sofitel Guaruja Jequitimar, responded to this review

Dear Mr Martinez, Thank you for taking the time to tell us about your experience at the Sofitel Jequitimar Guaruja. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore the brazilian laws require the hotels to... More 

Sao Paulo, SP
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed May 19, 2015

Quite good hotel, delightful location, good service. The suite we stayed in was oceanfront with small balcony which was a pleasure. However, the hotel lacks a good restaurant. They have one which is self-service and depending on the time you get there the food is not tasty anymore. The other one has a la carte service but it is too... More 

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SofitelJequitimarBr, Gerente geral at Sofitel Guaruja Jequitimar, responded to this review

Dear Mrs Eliza, We very much appreciate your evaluation regarding your stay at the Sofitel Guaruja Jequitimar. It is always positive to receive feedback from our guests. I will share your comments with our team, specially with Food and Beverage team. One of the main goals of this area is the constant development. I am sure that this feedback will... More 

Ash Vale, Surrey
Level Contributor
94 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed April 20, 2015

Stayed here for 2 nights before our cruise 18th-20th April in room 1431( not a sea view). After a terrifying long drive from São Paulo airport where our driver was struggling to stay awake this very nice hotel was truly a welcome sight! And so was a stiff drink! We were checked in by extremely nice and efficient reception staff... More 

Was this review helpful? Yes
SofitelJequitimarBr, Gerente geral at Sofitel Guaruja Jequitimar, responded to this review

Dear Mr Phil, We very much appreciate your evaluation regarding your stay in Sofitel Guaruja Jequitimar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Beirut, Lebanon
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 15, 2015

location delightful, restaurant Brisa very good, rooms regular with central ac a bit annoying, swimming pool satisfactory, kids club a highlight with friendly staff, all in all a very good experience that could be improved here and there.

Review collected in partnership with Sofitel.com

Was this review helpful? Yes
SofitelJequitimarBr, Gerente geral at Sofitel Guaruja Jequitimar, responded to this review

Dear Mr. Roberto, We very much appreciate your evaluation regarding your stay at the Sofitel Guaruja Jequitimar. It is always positive to receive feedback from our guests. I will share your comments with our team, and about the air conditioning with our Maintenance department. One of the main goals of this area is the constant development. I am sure that... More 

Brazil
Level Contributor
60 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed April 15, 2015

Fantastic property on the beach in Guaruja. BEatiful modern rooms and exceptional service. Spend the difference and get a oceanfront room. The view from the balconies is worth every penny. 100km from Sao Paulo makes this the best and most convenient beachfront hotel in the region.

Was this review helpful? Yes
SofitelJequitimarBr, Gerente geral at Sofitel Guaruja Jequitimar, responded to this review

Dear Mr. Roger, We very much appreciate your evaluation regarding your stay in Sofitel Guaruja Jequitimar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

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