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Sofitel Guaruja Jequitimar

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Avenida Marjory da Silva Prado, No 1100 | 1100 Lote A - Praia de Pernambuco, Guaruja, State of Sao Paulo 11444, Brazil
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Sofitel Guaruja Jequitimar
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Sofitel Guaruja Jequitimar
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888 reviews from our community

Traveler rating
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    277
    77
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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    (888)
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    (172)
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Sao Paulo, SP
Contributor
18 reviews 18 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel apartments are very nice, the service excellent, they have a very good Spa, The hotel has a Spa and I recommend that you have a massage or a treatment there. Very good to go with kids. They have everything for them. The service at the beach it is very good. There is a small shopping center next to... More 

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SofitelJequitimarBr, Gerente geral at Sofitel Guaruja Jequitimar, responded to this review

Mrs. LEDAH, Bonjour! We very much appreciate your evaluation regarding your stay in Sofitel Guaruja Jequitimar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Newark, New Jersey
1 review
3 of 5 stars Reviewed February 14, 2015

the beach is nice but to get to the hotel is not. after coming down the mountain range very very slow traffic you'll have to go thru Guaruja's residential streets, then the final stretch of road is in a very poor area where there are mostly half-maintained weekend homes, truck and automobile shops and shacks. not an enjoyable experience until... More 

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SofitelJequitimarBr, Gerente geral at Sofitel Guaruja Jequitimar, responded to this review

Bonjour! Thank you for taking the time to tell about your experience at Sofitel Guarujá Jequitimar. I am sorry that your experience did not meet your expectations. After receiving your evaluation, we have shared your responses and your observations with our Reservation team in order to prevent future occurrences and to indicate the better way to arrive in the hotel.... More 

Santiago
Contributor
12 reviews 12 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 4, 2015

We keep returning to this excellent hotel. Great setting, great food and well looked after service make this place enjoyable. This time the weather was very hot and the pool not that refreshing although you have the ocean....

Review collected in partnership with Accorhotels.com

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SofitelJequitimarBr, Gerente geral at Sofitel Guaruja Jequitimar, responded to this review

Dear Mr Jean, We very much appreciate your evaluation regarding your stay in Sofitel Guaruja Jequitimar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Sao Paulo
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 25, 2015

As I have been to a variety of Sofitel s in other places, like Marrakech, Venice, Paris and others, it is important for international travelers to know that the type of clients that come to the hotel are not the same. The fact that this hotel is close to São Paulo further accentuates this issue. The service is not on... More 

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SofitelJequitimarBr, Gerente geral at Sofitel Guaruja Jequitimar, responded to this review

Dear Mr. Bueno, Thank you for taking the time to tell about your experience at the Sofitel Guarujá Jequitimar. I am sorry that your experience did not meet your expectations. After receiving your evaluation, we have shared your responses and your observations with our team in order to prevent future occurrences. I am sure that this feedback will serve as... More 

Sao Paulo, SP
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 6, 2015

If you are in São Paulo and would like to spend pleasant days in the coast of São Paulo try Softel Guaruja Jequitimar. Very well located in a quiet a great beach the hotel provides you with quality cleanliness and good services. The staff are very professional. The only thing they should improve is the quality of the restaurant (service... More 

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SofitelJequitimarBr, Gerente geral at Sofitel Guaruja Jequitimar, responded to this review

Dear Mr. Carlos, We very much appreciate your evaluation regarding your stay at the Sofitel Guaruja Jequitimar. It is always positive to receive feedback from our guests. I will share your comments with our Food & Beverage team. One of the main goals of this area is the constant development. I am sure that this feedback will serve as an... More 

Brazil
Top Contributor
69 reviews 69 reviews
18 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed December 28, 2014

We stayed 5 nights including Christmas. There was a special Xmas buffet dinner with live music. That was very nice. There was also a Santa Claus calling for each child to give a present, previously left by the parent. That was a good thing, although it was a little disorganized. My 3 years age son was anxious because all the... More 

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SofitelJequitimarBr, Gerente geral at Sofitel Guaruja Jequitimar, responded to this review

Dear Mrs. Lee, We very much appreciate your evaluation regarding your stay at Sofitel Guaruja Jequitimar. It is always positive to receive feedback from our guests. I will share your comments with our Leisure team. One of the main goals of this area is the constant development. I am sure that this feedback will serve as an encouragement to all... More 

Senior Contributor
21 reviews 21 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 9, 2014 via mobile

This hotel is just The most amazing combination of all in one! It is located at one of The nicest beach of Guarujá, it engages 3 amazing restaurant, one french, one buffet and one mediterranean by The pool, it has a great variety of sports, like kayakee, stand up paddle, wave runners, and great instructures to help you. When ir... More 

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SofitelJequitimarBr, Gerente geral at Sofitel Guaruja Jequitimar, responded to this review

Dear Mrs Marilia, We very much appreciate your evaluation regarding your stay at the Sofitel Guaruja Jequitimar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Sao Paulo, SP
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 9, 2014

Never expected a hotel this nice to have as many activities for the kids as they did! It was almost a day camp for childern while the adults enjoyed the beach. We did not send our daughter there for the full day, but she did enjoy playing with the other childern for a few hours a day. The hotel also... More 

Was this review helpful? Yes
SofitelJequitimarBr, Gerente geral at Sofitel Guaruja Jequitimar, responded to this review

Bonjour! We very much appreciate your evaluation regarding your stay at the Sofitel Guaruja Jequitimar. It is always positive to receive feedback from our guests. I will share your comments with our team. One of the main goals of this area is the constant development. I am sure that this feedback will serve as an encouragement to all of our... More 

Calgary, AB
Contributor
18 reviews 18 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 23, 2014

We stayed here for three nights. The location is great if you want to be in a resort on the beach - not much to do nearby, we were told not to venture off the resort at night as the surrounding area is a bit rough. Our room was fantastic, large with a great view, bed and sheets were great.... More 

Was this review helpful? Yes
SofitelJequitimarBr, Gerente geral at Sofitel Guaruja Jequitimar, responded to this review

Bonjour! We very much appreciate your evaluation regarding your stay at the Sofitel Guaruja Jequitimar. It is always positive to receive feedback from our guests. I will share your comments with our Food & Beverage team. One of the main goals of this area is the constant development. I am sure that this feedback will serve as an encouragement to... More 

Montreal, Canada
Top Contributor
74 reviews 74 reviews
70 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed November 23, 2014

We have been going to the Sofitel on and off for the last several years. We were there after a particularly long hiatus and my major concern was whether property upkeep had been adequate. Yes, it has. Rooms are in good order, amenities have been upgraded to Lanvin (the Jequitimar line is no longer used), Kid's Club is in good... More 

Was this review helpful? Yes 1
SofitelJequitimarBr, Gerente geral at Sofitel Guaruja Jequitimar, responded to this review

Dear sir, We very much appreciate your evaluation regarding your stay at the Sofitel Guaruja Jequitimar. It is always positive to receive feedback from our guests. I will share your comments with our team. One of our main goal is the constant development. I am sure that this feedback will serve as an encouragement to all of our staff as... More 

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Room/suite (59)
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