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Casa Grande Hotel Resort & Spa

Certificate of Excellence
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Avenida Miguel Estefano, 1001 | Enseada, Guaruja, State of Sao Paulo 11440-530, Brazil
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1 room 1 adult
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Casa Grande Hotel Resort & Spa
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759 Reviews from our TripAdvisor Community

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Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel is a premium place to stay. The service and quality are just fantastic - the price is premium as well and it is questionable whether the room price is competitive. If you would make use of all facilities (gym, tennis, etc.), it could be well worth it but if not the price is a bit too high for... More 

Helpful?
Thank FreFlyerr
2 reviews
1 of 5 stars Reviewed 4 days ago NEW via mobile

When I was a kid (80's) the least we could say was, The best hotel near São Paulo and more, at the beach! Now back to reality, yes it is a 5 stars hotel but... After one day of 4 and changing room 2 times: -1 star: Ar conditioning; still the same from the 80's therefore forget temperature below 24... More 

Helpful?
Thank Chulelino
New York City, New York
Level Contributor
295 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed January 6, 2016

I could nitpick on a couple things and perhaps I will at the end of review but overall this place is a lovely resort with a decent pool (not enormous but quite adequate) and the other amenities you would expect. Service is a bit fawning but I suppose that that's what I paid for. The room was really lovely. OK... More 

Helpful?
Thank neur14
CasaGrandeHotel_Gua, Gerente de relações com clientes at Casa Grande Hotel Resort & Spa, responded to this review

Dear Guest, We thank you very much for your stay at the Casa Grande Hotel Resort & Spa during your visit at Guarujá. We received your comment and would like to thank you for sharing it with us. We are glad to know that you liked service and rooms, and are also pleased to receive your satisfaction with the Hotel.... More 

Santo Andre
Level Contributor
94 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed December 10, 2015

The infrastructure is great, some nice options to relax, such as massage, great view of the ocean. The food had a good presentation and also taste. I didn't give 5 stars because of the reception people not so polite/kind. Felt like they were doing a favor. Also the internet did not worked at all during my stay

Helpful?
Thank Jorge M
CasaGrandeHotel_Gua, Gerente de relações com clientes at Casa Grande Hotel Resort & Spa, responded to this review

Dear Mr. Jorge, We thank you very much for having chosen the Casa Grande Hotel Resort & Spa during your stay in Guarujá. We are glad to know about your satisfaction with the Hotel´s infrastructure and location. We are also sorry about any inconvenient with the wifi signal during your stay with us. Please know that your comment will be... More 

Level Contributor
84 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed November 26, 2015

As some people said this can be a pricey option for international standards but from what we searched it was a good option for a conference. Pros: pools, gym and location. Cons: cost and ROI (just because you could get more if you paid the same amount in another region).

Helpful?
Thank Junsjc
CasaGrandeHotel_Gua, Gerente de relações com clientes at Casa Grande Hotel Resort & Spa, responded to this review

Dear. Mr.Junsjc, Thank you for choosing Casa Grande Hotel Resort & Spa as your option of staying. We also thank you for sharing your observations with us. We noticed that you have enjoyed most of our facilities even though you were here for work, and we are truly glad to understand how satisfied you are. Thank you specially for pointing... More 

Level Contributor
68 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed November 23, 2015 via mobile

if i had to organize a meeting in brazil, i would do it here! the hotel is fantastic, a beautiful resort, separated from the beach by a not so busy road. the rooms are clean and large, containing fridge and safety cabinet. the food at the hotel restaurant is great (although i am not a fan of buffets). many business... More 

Helpful?
Thank Lisa H
CasaGrandeHotel_Gua, Gerente de relações com clientes at Casa Grande Hotel Resort & Spa, responded to this review

Dear Mrs. Lisa, We would like to thank you for choosing Casa Grande Hotel Resort & Spa as your option of staying. Also we thank you for sharing your survey with us. We are truly glad for noticing that you had a great experience during your stay at our hotel, even working, you were able to know and enjoy most... More 

Santiago, Chile
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed November 1, 2015

One hour away from the madness of Sao Paulo, this wonderful resort offers peace, safety, excellent service and very good food. To be avoided at the hight of the season (January) when they turn the place into a third rate "disco" drunken hub.

Helpful?
Thank 633rachidb
CasaGrandeHotel_Gua, Gerente de relações com clientes at Casa Grande Hotel Resort & Spa, responded to this review

Dear Guest, We thank you very much for your stay at the Casa Grande Hotel Resort & Spa. We are glad to receive your comments and to know about your satisfaction with the excellent service provided and the peaceful and relaxing ambience that we offer here at the Casa Grande Hotel Resort & Spa. Rest assure that our interior security... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 31, 2015 via mobile

This huge property is located right in front of the Guaruja beach, having excellent restaurants, spacious rooms, lots of entertainment facilities and most importantly multilingual staff. Reception guys are highly knowledgeable and supportive. Though the tariffs are on the higher side but worthy. The management should look into the room amenities and the services at the beach restaurant/ beach facilities.

Helpful?
Thank Surajit H
CasaGrandeHotel_Gua, Gerente de relações com clientes at Casa Grande Hotel Resort & Spa, responded to this review

Dear Guest, We thank you very much for having chosen the Casa Grande Hotel Resort & Spa during your stay in Guarujá. It is a pleasure for us to receive your comments and appreciate for having shared them through the TripAdvisor. We are glad to know that you liked our spacious rooms, the five restaurants of the Hotel and especially... More 

Germany
Level Contributor
82 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed October 3, 2015

I went several times at the hotel. The place is well located but the hotel was already better. I don't know what is happing but the standard is a little less that used to be, for example the towels are too small for a "Spa and Resort hotel".

Helpful?
1 Thank adeiag
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 18, 2015

I stayed at Casa Grande for a conference for 3 nights. It was quite enjoyable experience. The hotel is nicely located, overlooking the ocean shore. There is no direct access to the beach, though, so if you think your kids may run the beach you'll be surprised - there is still a road to cross. The beach was nice, not... More 

Helpful?
Thank Artur S
CasaGrandeHotel_Gua, Gerente de relações com clientes at Casa Grande Hotel Resort & Spa, responded to this review

Dear Mr. Arthur, We thank you very much for having chosen the Casa Grande Hotel Resort & Spa during your stay in Guarujá. With pleasure we receive your comments and are glad to know that you enjoyed the experience with us. We also would like to thank you for the time spent to share them on the TripAdvisor. Concerning the... More 

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