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Casa Grande Hotel Resort & Spa

4.0 of 5 Ave Miguel Estefano 1001 | Enseada, Guaruja, State of Sao Paulo 11440-530, Brazil
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Certificate of Excellence 2014
Casa Grande Hotel Resort & Spa
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Casa Grande Hotel Resort & Spa
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400 reviews from our community

Traveler rating
    195
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    44
    18
    6
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138
85
5
108
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sao Paulo, SP
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

The family is very satisfied with our stay at Casa Grande Hotel Resort and Spa at Guaruja. Very tasteful hotel, the decor was stylish and cosy at the same time. The rooms was good and the bathrooms facility was perfect. The restaurants and food was very good. Outside there was a great view at the Guaruja beach, and to the... More

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is located very close to the beach, in a avenue that has a lot of entertainment options. The staffs are helpful from the arrival to the departure, in special the receptionist who tried to help us book one person from last minute. The buffet restaurant is delicious, we had breakfast and dinner there and it didn't disappoint us.... More

Was this review helpful? Yes
CasaGrandeHotel_Gua, Gerente de relações com clientes at Casa Grande Hotel Resort & Spa, responded to this review

Dear Mrs. Kstkarina, We would like to thank you for choosing Casa Grande Hotel Resort & Spa as your option for accommodation. We received your evaluation about your stay in our hotel and we appreciate your kindness of describing your experience here. We are really glad for noticing that you were able to enjoy most of our facilities and are... More

Sao Paulo, SP
Contributor
20 reviews 20 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Guaruja is the closest beach to São Paulo. It might not be the most beautiful of all, but it is about 90 minutes away. It has been hard to find a hotel that is memorable on this side of the state. Either they are too pretentious or family owned - not in a good way. This hotel is an old... More

Was this review helpful? Yes 1
CasaGrandeHotel_Gua, Gerente de relações com clientes at Casa Grande Hotel Resort & Spa, responded to this review

Dear Guest, At first, we would like to thank you for choosing Casa Grande Hotel Resort & Spa as your option for accommodation in Guarujá. We have received your observations about your last stay and we appreciate you for sharing it with us. Referring to it, we notice that you were able to meet most of our facilities and were... More

Einsiedeln, Switzerland
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 2, 2014

I was there for a business meeting and I enjoyed a lot. The proximity to the beach is excellent. I total a great hotel for business and pleasure.The rooms are spacious and the hotel is very calm. Food is above average and service is very good. Some things I did not like: - The fitness center shoudl open at 7am... More

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CasaGrandeHotel_Gua, Gerente de relações com clientes at Casa Grande Hotel Resort & Spa, responded to this review

Dear Mr. ACKistner, We would like to thank you for choosing Casa Grande Hotel Resort & Spa as your option for accommodation in Guarujá. We also take the opportunity to thank you for sending us your notes about your stay with us. Referring to it, we’re very excited for noticing that you had a great experience and kindly listed your... More

Leesburg, Virginia, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 22, 2014

Spent 3 days at this resort during the world cup. This was by far the best hotel we stayed in during our vacation... The food is excellent and the staff is very helpful. The location is great. The only downside is that the hotel does not provide drinking water for their guests other than small and expensive minibar bottles.

Was this review helpful? Yes 1
CasaGrandeHotel_Gua, Gerente de relações com clientes at Casa Grande Hotel Resort & Spa, responded to this review

Dear Mr. Bart, Firstly we would like to thank you for choosing Casa Grande Hotel Resort & Spa as your option for accommodation. We would also like to thank you for sending us your survey about you stay. Referring to it we assure you that we are going to direct your suggestion for futures improvements. We are very grateful for... More

Rio de Janeiro
Top Contributor
57 reviews 57 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 28, 2014

The hotel is quite nice at a good location in Guarujá, but the price you pay for it is way too high. The rooms are very average (I have stayed in 3* hotels with better rooms), the service and friendliness of the staff not at all what you would expect from a 5* hotel. Food is good, but also not... More

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CasaGrandeHotel_Gua, Gerente de relações com clientes at Casa Grande Hotel Resort & Spa, responded to this review

Dear Mr. Tom, We would like to thank you for choosing Casa Grande Hotel Resort & Spa as your option for accommodation in Guarujá. We also thank you for sharing your observations about your stay with us. About that, we would like to inform you a few points that can make your next stay better. We regret you did not... More

Cairo, Egypt
Top Contributor
66 reviews 66 reviews
32 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed March 17, 2014

This is a nice beach resort. The hotel is quiet charming. The rooms were nice although I battled a bit with ants coming in through the window. The staff were nice but a bit slow. The food and drinks were nice.

Was this review helpful? Yes 1
CasaGrandeHotel_Gua, Gerente de relações com clientes at Casa Grande Hotel Resort & Spa, responded to this review

Dear Mr. Nurry, We are very pleased for being your choice of accommodation in Guarujá city. Thank you for sharing your notes with us as well. About that, it is important for you to know that during your stay, we were under bug disinfection, and that is why we had some ants trying to get rid of it. We appreciate... More

Mechanicsburg
Top Contributor
65 reviews 65 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed February 8, 2014

I've been here for conferences several times. The location is obviously great, right across from the beach. The hotel is an older facility, but well built. The food is very good, at all three meals. I liked the front desk staff as well. Note that many of the surrounding shops are closed outside of the high summer season of December/January.... More

Was this review helpful? Yes 1
CasaGrandeHotel_Gua, Gerente de relações com clientes at Casa Grande Hotel Resort & Spa, responded to this review

Dear guest, First of all we would like to that you for choosing Casa Grande Hotel Resort & Spa as your option of accommodation in Guarujá. We would also like to that you for sending your service survey to us. We are extremely glad for noticing that you had an incredible experience during your stay, and also had the opportunity... More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 2, 2014 via mobile

I've been at this hotel 3 times already, but this last time was disappointing. I've asked for a early check in, I've paid more for that, but they simply forgot about it. The lady at the front desk gave me another room, but it had twin beds in a very small room. In the morning I was awake by the... More

Was this review helpful? Yes
CasaGrandeHotel_Gua, Gerente de relações com clientes at Casa Grande Hotel Resort & Spa, responded to this review

Dear Claudia, We would like to thank you for choosing Casa Grande Hotel Resort & Spa as your option of accommodation in Guarujá. Thank you also for writing us down your service survey. It’s important for you to know that we sincerely understand the fault about the forgotten early check in, and we’re very sorry for this inconvenient. The room... More

Honolulu, Hawaii
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 19, 2014

The rooms on the web site looked fantastic. The room looked nothing like the web site. There was a horrible chemical odor like WD 40. The paint was very old; the bed was terrible. The bathroom was newly refurbished but the room was not updated, was very tiny and had a dank horrible feel to it. The area and beach... More

Was this review helpful? Yes 3
CasaGrandeHotel_Gua, Gerente at Casa Grande Hotel Resort & Spa, responded to this review

Dear Mrs. Annee, first of all we would like to thank you for choosing Casa Grande Hotel Resort & Spa as your option for accommodation in Guarujá. We have paid most attention in all details you mention. We regret you did not require help in order to change your room and have the real great experience you were looking for.... More

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Additional Information about Casa Grande Hotel Resort & Spa

Address: Ave Miguel Estefano 1001 | Enseada, Guaruja, State of Sao Paulo 11440-530, Brazil
Phone Number:
Location: Brazil > State of Sao Paulo > Guaruja
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Casa Grande Hotel Resort & Spa 4*
Number of rooms: 268
Reservation Options:
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Also Known As:
Casa Grande Hotel Resort And Spa
Casa Grande Hotel Guaruja
Casa Grande Hotel Resort & Spa Guaruja, Brazil - Sao Paulo

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