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Royal Palm Plaza Resort

Certificate of Excellence
Av. Royal Palm Plaza, 277 | Jardim Nova California, Campinas, State of Sao Paulo 13051-024, Brazil
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Royal Palm Plaza Resort
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1,067 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (1067)
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    (272)
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Sao Jose Dos Campos, SP
1 review
5 of 5 stars Reviewed May 20, 2015

very good structure, heated and fantastic swimming pools, hot tube, spa, gym, archery, restaurants, bar, bistrô, and excellent group of entertainment to children and teens. food was great, high quality but i think maybe could offer more variety. Overall amazing.

Was this review helpful? Yes
RoyalPalmHR, Gerente at Royal Palm Plaza Resort, responded to this review

Hello, Marcelo S! Thanks for your visit and comments about the Royal. I'm glad to know that you enjoyed your stay. I hope you come back and experience more great moments! You will always be welcome here! More 

Rio de Janeiro, RJ
Level Contributor
251 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed April 24, 2015

The rooms are not roomy, but comfortable and clean. The gym is OK, the pool is OK. The staff is exceptionally nice and willing to serve (outstanding). Except for the amenity of having a recreation team for kids and infants the whole thing is a high-medium hotel. The food is also 'Resort-like' self-service where you pay a high rate and... More 

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RoyalPalmHR, Gerente at Royal Palm Plaza Resort, responded to this review

Hello, worldwideleo! Thanks for your visit and comments about the Royal. Your comments are essential to always improve our services and offer you the best experience. I hope you come back! See you! More 

Istanbul, tr
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed April 8, 2015

The Royal Palm Plaza is a delight for the little ones. It has an amazing set of pools, with warm and colder waters, to swim or to play into; some of them have slides and playgrounds right in the middle (thou one slide was broken and boarded up, and the water in that pool was a bit too freezing). It... More 

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RoyalPalmHR, Gerente at Royal Palm Plaza Resort, responded to this review

Hello, @yudhisthira70! Thanks for you visit and comments about the Royal. We are always trying to offer the best service to our guests therefore is great to hear your perspectives because it will help us reiterate our excellence standard. As you mentioned about our staff doesn't knowing english very well, we would like you to know that we have been... More 

Hudson, Wisconsin
Level Contributor
82 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed January 21, 2015

My first visit was in July 2014...Back again in January 2015. The service levels were consistent and flawless. The room had all of the amenities that a business traveler would expect. Multiple places for plugging in electronic devices is a real plus. Bedding is very nice. The turn down service was much appreciated with a bottle of water and chocolate!... More 

Was this review helpful? Yes 1
RoyalPalmHR, Gerente at Royal Palm Plaza Resort, responded to this review

Hello, Abbybowwowmom! Thanks for the visit. I am glad you were back for the second time and that you enjoyed your stay. I hope you can come back and experience more great moments with us! See you! More 

Miami
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed December 8, 2014

I have recently returned from a business trip to Brasil, and stayed at this resort. While the hotel comes with all amenities, they target conventions making it extremely busy.The hotel sits on a hill overlooking the highway with easy access to the airport and the center of town. It has all amenities for family week end getaways. Soccer field, playground,... More 

Was this review helpful? Yes 1
RoyalPalmHR, Gerente at Royal Palm Plaza Resort, responded to this review

Hello, ecam41! Thanks for your visit and comments about our hotel. We are always trying to offer the best service to our guests. We are glad to know that you enjoyed your stay. We hope you can come back and experience more great moments with us! We are waiting for you! More 

Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed December 5, 2014

An excellent option to rest very near São Paulo , the place is expensive , but worth it. The waiters work very well, however it is only the delay of some services at the poolside . the rooms are comfortable . I want to make a special thans to Lucas and Flavio, waiters that were very attentive . Recommend for... More 

Was this review helpful? Yes 1
RoyalPalmHR, Gerente at Royal Palm Plaza Resort, responded to this review

Hello, Alisson! Thanks for your visit and comments about our hotel. We hope to have you here with us many more times. See you soon! More 

Appleton, Wisconsin
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 4, 2014

First I want to say that this was my first time in Campinas and I speak no Portuguese. I came to Campinas as part of a trip to celebrate my birthday with friends in Brazil. I had stayed at a very luxurious hotel on Copacabana beach in Rio before this so my expectations were already pretty high. Royal Palm exceeded... More 

Was this review helpful? Yes 2
RoyalPalmHR, Gerente at Royal Palm Plaza Resort, responded to this review

Hello, Ben! Thanks for the excellent evaluation and compliments. We're always trying to offer the best experience to our guests. We're happy to know that you chose to spent your birthday here, with us! We are glad to know that your day was anything but amazing and that you have plans to come back! We hope you can come soon,... More 

Curitiba, PR
Level Contributor
211 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed October 12, 2014

This hotel is awesome! Excellent attendants, very good room, food, swimming pool and gym.The location is not very good, the hotel is far from downtown, but as it is a resort, this is a positive point. I recommend for TripAdvisor users!

Was this review helpful? Yes 1
RoyalPalmHR, Gerente at Royal Palm Plaza Resort, responded to this review

Hello, Rodrigo! Thanks for the evaluation and compliments. We're happy to know that you've liked our structure! We're always trying to offer good options for our guets. We appreciate your recommendation and hope that you can come back soon. More 

VA
Level Contributor
42 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed September 25, 2014

If you don't look too closely, you would never believe you are in the middle of an industrial area. With the arched walkways, palm trees, several pools, spas - it really felt like there should be a beach on the other side of that wall and not a highway. That said, I got tired of the buffet during my 3... More 

Was this review helpful? Yes 1
RoyalPalmHR, Gerente at Royal Palm Plaza Resort, responded to this review

Hi, MCWC! Thanks for the evaluation and coments about the Resort. We're sorry that your experience with our restaurant and pillows wasn't reach your expectations, but all your comments reported here will he carefully observed to provide a better experience to all our guests. We hope you could come back another time, to show you a new perspective about our... More 

San Antonio, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 1, 2014

Best hotel in campinas if in business or leisure. Great food, service and cleanliness. Staff spoke excellent english and was available 24/7. I would rate this hotel a 9. Heated pools a plus! No worries regarding safety. We felt 100% safe. Complimentary breakfast was delicious. We loved the layout of the bathroom and vanities!

Was this review helpful? Yes 3
RoyalPalmHR, Gerente at Royal Palm Plaza Resort, responded to this review

Hello, ezautoconnection! Thanks for the excellent evaluation and compliments about food, service, cleanliness and our bathrooms' design. We're always trying to offer the best experience to our guests. We're glad to know that you felt safe and enjoyed our breakfast. We hope you can come back soon, you will always be welcome here! See you! More 

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