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Comfort Suites Alphaville

Certificate of Excellence
3.0 of 5
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Alameda Rio Negro 1030 | Alphaville, Barueri, State of Sao Paulo 06454-000, Brazil
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1 room 1 adult
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Comfort Suites Alphaville
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470 Reviews from our TripAdvisor Community

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Bangalore
1 review
3 of 5 stars Reviewed December 8, 2015

Hotel is located on Almeda Rio Negro and has many shopping malls in the near by vicinity. Service is good and front desk people are conversant with English. I am not very happy with the size of the room for the amount of tariff that is being charged for luxury rooms. House keeping is not up to the standard as... More 

Review collected in partnership with this hotel

Helpful?
Thank raghunathas2015
Mariana L, Guest Relation at Comfort Suites Alphaville, responded to this review

Dear guest, Thank you very much for choosing our Comfort Suites as your hotel in Alphaville! It is a great pleasure knowing that you enjoyed our location, services and team. We apologize for the discomfort you had with our internet connection and our housekeeping. We have already taken the appropriate steps to prevent these from happening again. We hope to... More 

Buenos Aires
1 review
4 of 5 stars Reviewed September 21, 2015

Rooms are comfortable, clean and good housekeeping. Restaurant also was a very good experience. Good food at a reasonable price. I had some internet issues and William solve that issue pretty quick. Good job!

Review collected in partnership with this hotel

Helpful?
Thank 538sylverc
Mariana L, Guest Relation at Comfort Suites Alphaville, responded to this review

Dear guest, Thank you very much for choosing us as your hotel in Alphaville! Also, thank you for sharing your experience with us. We are very happy to know you enjoyed our services, our rooms and our restaurant. Once again, we apologize for the trouble with your internet access. But it is good to know our team was attentive and... More 

Rio de Janeiro, RJ
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 20, 2015

Hotel staff always doing their best to make your stay as easy and comfortable as possible. Decent food for decent prices for a business traveler with limited time. Nice restaurants nearby, small mall in front of hotel, larger mall a few minutes away by taxi.

Helpful?
Thank niels_horn
Mariana L, Guest Relation at Comfort Suites Alphaville, responded to this review

Dear guest, Thank you very much for choosing our Comfort Suites as your hotel in Alphaville! We are happy to know you had a good experience with us. It is very good to know you enjoyed our services and our team. Our main goal is making you feel at home. We wish to see you soon. Kind regards, Mariana Lúcia... More 

Rosario, Argentina
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 27, 2015

This hotel was conveniently located close to the workplace I needed to attend in Alphaville in the city of Barueri. It's also right across the street from a tiny mall with some food options. I recommend the Outback Steakhouse around the corner for dinner. It will cost close to 100 reais to take a cab to Sao Paulo. The staff... More 

Helpful?
Thank SebAtotheZ
Mariana L, Guest Relation at Comfort Suites Alphaville, responded to this review

Dear guest, Thank you very much for choosing us as your hotel in Alphaville! We are very happy to know you enjoyed our rooms, our Fitness Center and our services. We apologize for the discomfort you had with your early check in and also with the internet connection. We improve it, and now you can use your devices with only... More 

Troy, Michigan
1 review
2 of 5 stars Reviewed July 29, 2015

I arrrived just before 9 am and there were rooms available at that time, they gave me my room but advised me that they will charge 1/2 rate because I was checking in earlier. Unbelievable; no other hotels I know do this. They just took advantage of the situation and charged more money just for me to drop off my... More 

Review collected in partnership with this hotel

Helpful?
Thank danielamI9600OA
Mariana L, Guest Relation at Comfort Suites Alphaville, responded to this review

Dear guest, Thank you for choosing Comfort Suites as your hotel in Alphaville! I apologize for the inconvenience with your early check in. I kindly ask you to give us another opportunity to show our true service. Please, let me know when you have new return dates to our hotel. Personally, I will take care of your booking in every... More 

Buenos Aires, Argentina
1 review
4 of 5 stars Reviewed July 23, 2015

Good location, nice hotel, rooms are clean and comfortable. American breakfast is not the best. Bathrooms and its cleaninig is a high point, and front desk attention is not so bad, but it could be better.

Review collected in partnership with this hotel

Helpful?
Thank EricHofmannOrsetti
Mariana L, Guest Relation at Comfort Suites Alphaville, responded to this review

Dear guest, Thank you very much for choosing Comfort Suites as your hotel in Alphaville! And also thank you for sharing your experience with us. It is very important for us. So we can improve our services. We are glad to know that our rooms and location achieved your satisfaction. We apologize if at any time you did not feel... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 11, 2015

Stayed for a long business trip and it was one of the worst stays of my life. The hotel is old and not well equipped and the service is the worst. The people just do not try to help. The give the standard line and say that is all. The power company shut off the electricity four different days and... More 

Helpful?
1 Thank Jim R
Level Contributor
192 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed April 28, 2015 via mobile

Not a great hotel, but the location is good. Very average rooms. Three different tiers, I've stayed in the low and mid class. Mid class rooms are much better and include bottled water, kitchenette, and a candy. Beds are a little uncomfortable and the wifi is a little spotty. Like the Radisson and Quality, once you reach ~R$2,500, they ask... More 

Helpful?
Thank Live_your_experience
GeneralManagerCla, Gerente de recepção at Comfort Suites Alphaville, responded to this review

Dear guest, First of all, we would like to thank you for choosing Comfort Suites as your hotel option during your stay in Alphaville. It was a great pleasure having you as our guest. We also wanted to thank you for your comment in the Tripadvisor. We believe that the best way to improve the quality of our services and... More 

Salt Lake City, Utah
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed January 18, 2015

This is a mid-low end business hotel in Alphaville, an area of Sao Paulo without much choice if you are looking for a nice place to stay on business. I honestly can’t see any reason someone would stay in Alphaville other than business, or visiting family. Pros: The staff was accommodating, and the front desk speaks English and is more... More 

Helpful?
Thank Topherallen
GeneralManagerCla, Gerente de recepção at Comfort Suites Alphaville, responded to this review

Dear guest, First of all, we would like to thank you for choosing Comfort Suites as your hotel option during your stay in Alphaville. It was a great pleasure having you as our guest! Knowing the opinion of our guests, means to interpret our mistakes and our errors, and having the oportunity to repair the failures and to emphasize our... More 

Buenos Aires, Argentina
2 reviews
3 of 5 stars Reviewed December 10, 2014

This is an overvaluated - overpriced average hotel. I guarantee that nobody´s gonna dinner twice at hotel´s restaurant. The menu is one thing and the food seems to be completely another. Nice view. Nice location

Helpful?
Thank Chicho_Lapadula
GeneralManagerCla, Gerente de recepção at Comfort Suites Alphaville, responded to this review

Dear guest, First of all, we would like to thank you for choosing Comfort Suites as your hotel option during your stay in Alphaville. It was a great pleasure having you as our guest. We entirely available for anything you may need and, we also wish you a very good week, Best Regards, Comfort Suítes Alphaville Team More 

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