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Comfort Suites Alphaville

Certificate of Excellence
3.0 of 5
Hotel website
Alameda Rio Negro 1030 | Alphaville, Barueri, State of Sao Paulo 06454-000, Brazil
Comfort Suites Alphaville
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Ranked #1 of 8 Hotels in Barueri
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
erichN6363ZC Buenos Aires, Argentina
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300 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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Troy, Michigan
1 review
2 of 5 stars Reviewed 5 days ago NEW

I arrrived just before 9 am and there were rooms available at that time, they gave me my room but advised me that they will charge 1/2 rate because I was checking in earlier. Unbelievable; no other hotels I know do this. They just took advantage of the situation and charged more money just for me to drop off my... More 

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Buenos Aires, Argentina
1 review
4 of 5 stars Reviewed 1 week ago

Good location, nice hotel, rooms are clean and comfortable. American breakfast is not the best. Bathrooms and its cleaninig is a high point, and front desk attention is not so bad, but it could be better.

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Mariana L, Guest Relation at Comfort Suites Alphaville, responded to this review

Dear guest, Thank you very much for choosing Comfort Suites as your hotel in Alphaville! And also thank you for sharing your experience with us. It is very important for us. So we can improve our services. We are glad to know that our rooms and location achieved your satisfaction. We apologize if at any time you did not feel... More 

2 reviews
1 of 5 stars Reviewed May 11, 2015

Stayed for a long business trip and it was one of the worst stays of my life. The hotel is old and not well equipped and the service is the worst. The people just do not try to help. The give the standard line and say that is all. The power company shut off the electricity four different days and... More 

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Level Contributor
120 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed April 28, 2015

Not a great hotel, but the location is good. Very average rooms. Three different tiers, I've stayed in the low and mid class. Mid class rooms are much better and include bottled water, kitchenette, and a candy. Beds are a little uncomfortable and the wifi is a little spotty. Like the Radisson and Quality, once you reach ~R$2,500, they ask... More 

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GeneralManagerCla, Gerente de recepção at Comfort Suites Alphaville, responded to this review

Dear guest, First of all, we would like to thank you for choosing Comfort Suites as your hotel option during your stay in Alphaville. It was a great pleasure having you as our guest. We also wanted to thank you for your comment in the Tripadvisor. We believe that the best way to improve the quality of our services and... More 

Salt Lake City, Utah
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed January 19, 2015

This is a mid-low end business hotel in Alphaville, an area of Sao Paulo without much choice if you are looking for a nice place to stay on business. I honestly can’t see any reason someone would stay in Alphaville other than business, or visiting family. Pros: The staff was accommodating, and the front desk speaks English and is more... More 

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GeneralManagerCla, Gerente de recepção at Comfort Suites Alphaville, responded to this review

Dear guest, First of all, we would like to thank you for choosing Comfort Suites as your hotel option during your stay in Alphaville. It was a great pleasure having you as our guest! Knowing the opinion of our guests, means to interpret our mistakes and our errors, and having the oportunity to repair the failures and to emphasize our... More 

Buenos Aires, Argentina
2 reviews
3 of 5 stars Reviewed December 10, 2014

This is an overvaluated - overpriced average hotel. I guarantee that nobody´s gonna dinner twice at hotel´s restaurant. The menu is one thing and the food seems to be completely another. Nice view. Nice location

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GeneralManagerCla, Gerente de recepção at Comfort Suites Alphaville, responded to this review

Dear guest, First of all, we would like to thank you for choosing Comfort Suites as your hotel option during your stay in Alphaville. It was a great pleasure having you as our guest. We entirely available for anything you may need and, we also wish you a very good week, Best Regards, Comfort Suítes Alphaville Team More 

Cresskill, New Jersey
2 reviews
4 of 5 stars Reviewed November 2, 2014

Business took me to Alphaville a couple of weeks ago. It was my first trip to Brazil and I was relying on suggestions from the in country project management team for hotels close to the construction site. Though I arrived a couple of hours early, the front desk person was very helpful in securing early access to my room waiving... More 

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GeneralManagerCla, Gerente de recepção at Comfort Suites Alphaville, responded to this review

Dear Guest, First of all, we would like to thank you for choosing Comfort Suites as your hotel option during your stay in Alphaville. It was a great pleasure having you as our guest! We would like to apologise for all that you have mentioned during your survey. We entirely available for anything you may need and, we also wish... More 

Mumbai (Bombay), India
Level Contributor
3 reviews
3 of 5 stars Reviewed October 11, 2014

Stayed here for 3 weeks. Apart from reception no one speaks English. But the staff will try to help. AC makes a lot of noise. They tried to fix it but then changed room. The new room again had the same problem in few days. TV has limited options in English. Breakfast is nice & so is the room view.... More 

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GeneralManagerCla, Gerente de recepção at Comfort Suites Alphaville, responded to this review

Dear guest, Thank you very much for all your compliments. It is a pleasure to have you as our guest and, both me and my team, are really happy to see that our aim is achieved: to make your time with us exceptional and your stay ideal. We will be at your service anytime you need and, we are hoping... More 

Recife, Pernambuco, Brazil
1 review
1 of 5 stars Reviewed October 5, 2014

Checked in yesterday which was a cold night in SP and to my surprise there is no central heater in the rooms. I was afraid to freeze to death so i went to the reception and ask for an individual heater. First i was told by the reception, that i could turn off the AC, this would help not be... More 

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Itu, SP
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 20, 2014

Located in Alphaville main Ave. Service is really good and price is excellent for all package. Rooms are really big, with sofa and chairs. Bathroom is also big. Great for relaxing and sleep beautifully.

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GeneralManagerCla, Gerente de recepção at Comfort Suites Alphaville, responded to this review

Dear Guest, First of all, we would like to thank you for choosing Comfort Suites as your hotel option during your stay in Alphaville. It was a great pleasure having you as our guest! Please, let us know as soon as you have the dates of your future stays with us. We will make everything to make them the most... More 

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