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Radisson Alphaville

Certificate of Excellence
4.0 of 5
Hotel website
Av. Rio Negro, 1030, Barueri, State of Sao Paulo 06454-000, Brazil (Formerly Clarion Hotel Alphaville)
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10% off room rate
Radisson Alphaville
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Ranked #4 of 7 Hotels in Barueri
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
xacparks Dallas, Texas
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177 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas, Texas
1 review
4 of 5 stars Reviewed yesterday NEW

The hotel is clean, nice and in a very safe neighborhood. The breakfast was good, but it's the same thing every morning so it gets old if you stay for a long time. The refurbished rooms are great. There are lots of good restaurants in walking distance. On the downside, the WiFi is horrible. It's unreliable and so slow it's... More 

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Mumbai (Bombay), India
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Careful, many floors are stil being renovated, and rooms are not acceptable for business travel. Even so, the breakfast is wide, but of poor quality. The espresso is instant, and the waiters not quick or service oriented.

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Senior Contributor
21 reviews 21 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Nice employees, decent amenities. One warning for those on an extended stay: once your bill reaches a certain point ~R$2.500, they deactivate your room key and make you go pay. This is NOT a good policy, why do I have to make up for managements cash flow problems???? On the good side they have an omelette station and bacon for... More 

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Indianapolis, Indiana
1 review
3 of 5 stars Reviewed 5 days ago NEW

Had cold water only in room first day and took several call to get this resolved. However, everyone at Hotel was friendly and willing to help in anyway. They organized all my taxi's and even when not at the hotel I will call them to call taxi for me. I have many trips planned for same location and plan on... More 

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GeneralManagerCla, Gerente de recepção at Radisson Alphaville, responded to this review

Dear guest, First of all, we would like to thank you for choosing Radisson as your hotel option during your stay in Alphaville. It was a great pleasure having you as our guest. Thank you for your comments about our employees. We entirely available for anything you may need and, we also wish you a very good weekend. Best Regards,... More 

Rio de Janeiro, RJ
1 review
5 of 5 stars Reviewed 1 week ago

I often stayed here while on business. All professionals , from reception to the maids are very polite and helpful. The rooms are dark, the lighting could be more free . It is certainly my first choice when I'm in Alphaville . Rafael deserves special recognition . He makes a welcome when we arrived so it's hard not to feel... More 

Review collected in partnership with this hotel

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GeneralManagerCla, Gerente de recepção at Radisson Alphaville, responded to this review
Google Translation

Querido hóspede, Agradecemos por compartilhar no Tripadvisor sua experiência de hospedagem no Radisson Alphaville. Para nossa equipe é extremamente gratificante... More 

Long Beach, California
Contributor
14 reviews 14 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed here for a business trip. The staff were super friendly, quite knowledgeable and very understanding. The hotel itself was little dated, my room felt gloomy with the dull 40w incandescent bulbs. Wifi was the major pain point,internet was constantly dropping and every time you connect back you need to login with your credentials which I feel was so last... More 

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GeneralManagerCla, Gerente de recepção at Radisson Alphaville, responded to this review

Dear guest, First of all, we would like to thank you for choosing Radisson as your hotel option during your stay in Alphaville. It was a great pleasure having you as our guest. Knowing the opinion of our guests, means to interpret our mistakes and our errors, and having the opportunity to repair the failures and to emphasize our compromises.... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

I've found the hotel great, a very good room, bed and shower. The service is also excellent, although I've been in the hotel for Just one night. My only complain is that the hotel is quite hidden. The taxi had to pass two times in front of the hotel to find it, and the returns are quite far away on... More 

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GeneralManagerCla, Gerente de recepção at Radisson Alphaville, responded to this review

Dear guest, First of all, we would like to thank you for choosing Radisson as your hotel option during your stay in Alphaville. It was a great pleasure having you as our guest. Thank you very much for all your commpliments. It is a pleasure to have you as our guest and, both me and my team, are really happy... More 

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Check in was quick, the front desk staff were pleasant and friendly. The room decor was a bit dark and dated, but the bed was fine, everything worked and it was quiet at night. The breakfast buffet was slightly better than average. For this part of town it was more than acceptable.

Review collected in partnership with this hotel

Was this review helpful? Yes
GeneralManagerCla, Gerente de recepção at Radisson Alphaville, responded to this review

Dear guest, First of all, we would like to thank you for choosing Radisson as your hotel option during your stay in Alphaville. It was a great pleasure having you as our guest! Also we would like to thank you for sharing your opinion about our hotel in the TripAdvisor website and giving us the opportunity to repair our failures... More 

Sao Paulo, SP
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

my wife Denise wanted to stay at this hotel as she had to perform medical exams and a surgery in the hotel area. She was supposed to stay one month. We paid in advance for the first 15 days. The problems started : about 5 days after her arrival the hotel asked payment for the second half period, the laundry... More 

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GeneralManagerCla, Gerente de relações com clientes at Radisson Alphaville, responded to this review

Mr. Raoul, Thank you for sharing your experience with us! We apologize for any dissatisfaction during your stay, is very important for us to know the opinion of our guests. Our Team was guided on these issues to avoid these problems from happening again. Best Regards, Renata Carnézi Service Manager More 

Montevideo, Uruguay
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 21, 2015

This little great hotel is a great choice if you need to stay in Alphaville. It´s got a pretty good restaurant with a decent breakfast which comes included, it´s got a pool and the necessary gym for when we are away from home. It´s location is right in front of the Alphaville Shopping Center, and a very commercial neighbourhood. It´s... More 

Was this review helpful? Yes
GeneralManagerCla, Gerente de recepção at Radisson Alphaville, responded to this review

Dear guest, First of all, we would like to thank you for choosing Radisson as your hotel option during your stay in Alphaville. It was a great pleasure having you as our guest. Please, let us know as soon as you have the dates of your next stays. We will be at your entire disposal for anything you may need.... More 

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