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Radisson Alphaville

Certificate of Excellence
4.0 of 5
Hotel website
Av. Rio Negro, 1030, Barueri, State of Sao Paulo 06454-000, Brazil (Formerly Clarion Hotel Alphaville)
Radisson Alphaville
Best prices for: 1 room 1 guest
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Ranked #4 of 7 Hotels in Barueri
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 weeks ago
Charles G
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183 reviews from our community

Traveler rating
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    31
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 3 weeks ago

The hotel has nice rooms, especially if you get the Suites, but the WiFi service is pathetically bad. I used to stay there once a month for business and gave up after wasting too many frustrating hours trying to work from my room. WiFi drops constantly and it takes several minutes to reconnect. It's impossible to make calls over WiFi.... More 

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Apex, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is the third time I stay at this hotel. The only complaint for my recent stay is that I requested wake up calls and the phone did not ring. Other than this, the hotel is very comfortable and the staff very pleasant. Location is great and food excellent.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Frisco, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Overall good hotel. Only complaint is that on extended stays, deactivating your room key (which is needed even for the elevators) seems to be a bad policy. Amenities are fine. Strange that they have a bottle of wine sitting for guests in the evenings, but to get a cup of coffee you have to get a coin from the front... More 

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Dallas, Texas
1 review
4 of 5 stars Reviewed 4 weeks ago

The hotel is clean, nice and in a very safe neighborhood. The breakfast was good, but it's the same thing every morning so it gets old if you stay for a long time. The refurbished rooms are great. There are lots of good restaurants in walking distance. On the downside, the WiFi is horrible. It's unreliable and so slow it's... More 

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Mumbai (Bombay), India
Contributor
14 reviews 14 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Careful, many floors are stil being renovated, and rooms are not acceptable for business travel. Even so, the breakfast is wide, but of poor quality. The espresso is instant, and the waiters not quick or service oriented.

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GeneralManagerCla, Gerente de recepção at Radisson Alphaville, responded to this review

Dear guest, First of all, we would like to thank you for choosing Radisson as your hotel option during your stay in Alphaville. It was a great pleasure having you as our guest. We apologize for the comments about the restaurant. Our team will be inform about that and certainly work to the better. Please, contact us when you know... More 

Top Contributor
105 reviews 105 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Nice employees, decent amenities. One warning for those on an extended stay: once your bill reaches a certain point ~R$2.500, they deactivate your room key and make you go pay. This is NOT a good policy, why do I have to make up for managements cash flow problems???? On the good side they have an omelette station and bacon for... More 

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GeneralManagerCla, Gerente de recepção at Radisson Alphaville, responded to this review

Dear guest, First of all, we would like to thank you for choosing Radisson as your hotel option during your stay in Alphaville. It was a great pleasure having you as our guest. We are also grateful for the compliments to our staff. It is very important to know. We apologize for the problem with the the door. Upon reaching... More 

Indianapolis, Indiana
1 review
3 of 5 stars Reviewed 4 weeks ago

Had cold water only in room first day and took several call to get this resolved. However, everyone at Hotel was friendly and willing to help in anyway. They organized all my taxi's and even when not at the hotel I will call them to call taxi for me. I have many trips planned for same location and plan on... More 

Review collected in partnership with this hotel

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GeneralManagerCla, Gerente de recepção at Radisson Alphaville, responded to this review

Dear guest, First of all, we would like to thank you for choosing Radisson as your hotel option during your stay in Alphaville. It was a great pleasure having you as our guest. Thank you for your comments about our employees. We entirely available for anything you may need and, we also wish you a very good weekend. Best Regards,... More 

Rio de Janeiro, RJ
1 review
5 of 5 stars Reviewed 5 weeks ago

I often stayed here while on business. All professionals , from reception to the maids are very polite and helpful. The rooms are dark, the lighting could be more free . It is certainly my first choice when I'm in Alphaville . Rafael deserves special recognition . He makes a welcome when we arrived so it's hard not to feel... More 

Review collected in partnership with this hotel

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GeneralManagerCla, Gerente de recepção at Radisson Alphaville, responded to this review
Google Translation

Querido hóspede, Agradecemos por compartilhar no Tripadvisor sua experiência de hospedagem no Radisson Alphaville. Para nossa equipe é extremamente gratificante... More 

Long Beach, California
Contributor
14 reviews 14 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 19, 2015

Stayed here for a business trip. The staff were super friendly, quite knowledgeable and very understanding. The hotel itself was little dated, my room felt gloomy with the dull 40w incandescent bulbs. Wifi was the major pain point,internet was constantly dropping and every time you connect back you need to login with your credentials which I feel was so last... More 

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GeneralManagerCla, Gerente de recepção at Radisson Alphaville, responded to this review

Dear guest, First of all, we would like to thank you for choosing Radisson as your hotel option during your stay in Alphaville. It was a great pleasure having you as our guest. Knowing the opinion of our guests, means to interpret our mistakes and our errors, and having the opportunity to repair the failures and to emphasize our compromises.... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed March 19, 2015

I've found the hotel great, a very good room, bed and shower. The service is also excellent, although I've been in the hotel for Just one night. My only complain is that the hotel is quite hidden. The taxi had to pass two times in front of the hotel to find it, and the returns are quite far away on... More 

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GeneralManagerCla, Gerente de recepção at Radisson Alphaville, responded to this review

Dear guest, First of all, we would like to thank you for choosing Radisson as your hotel option during your stay in Alphaville. It was a great pleasure having you as our guest. Thank you very much for all your commpliments. It is a pleasure to have you as our guest and, both me and my team, are really happy... More 

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