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Bourbon Alphaville Business Hotel

Certificate of Excellence
Alameda Cauaxi, 223 | Alphaville, Barueri, State of Sao Paulo 06454-020, Brazil
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Bourbon Alphaville Business Hotel
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189 Reviews from our TripAdvisor Community

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Traveler rating
    56
    96
    29
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rogers, Arkansas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I've stayed here numerous times and am surprised that there aren't better hotel options in this area. They've updated the lobby recently, but rooms are just ok. In the summer, the air conditioning can't keep up with the heat and is very hard to control.

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Southeast US
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 7, 2015

The hotel is fairly basic in terms of the rooms. They are a bit dated but still good. The restaurant serves a choice of items for breakfast(no charge). We ate here one night for dinner, it was good(not great). The hotel is well located with restaurants and some markets within walking distance. The biggest plus for this hotel is the... More 

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RedeBourbon, Manager at Bourbon Alphaville Business Hotel, responded to this review

Dear Sir/Madam, Thank you for sharing your opinion with us. Your comments are very important in order to secure the improvement of our services. We would also like to express our gratitude for the compliments paid to location, quality of the food, customer service and the rooftop view of the pool. During your next stay, we recommend that you try... More 

Slovenia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 6, 2015

Nice business hotel in a modern and safe neighborhood. Friendly, helpful and professional staff. Despite the renovation, everything went without problems. Rich breakfast. Clean and spacious rooms. Rooftop pool.

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RedeBourbon, Manager at Bourbon Alphaville Business Hotel, responded to this review

Dear Mr. Robert, First of all, we would like to thank you for sharing your opinion with us. We would like to express our gratitude for the compliments paid to our location, customer service, food options and accommodation infrastructure. It’s great to know that you enjoyed the rooftop view of the pool. We hope you can come back soon and... More 

Level Contributor
120 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed April 28, 2015

They must have had a major remodel since the last time I was here- or they just put me in a crap room. The pic posted looks nothing like the room I was in. Mine had stains on the carpet and comforter. The AC wold make a sound like there was water poring all night, which made me to to... More 

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RedeBourbon, Gerente geral at Bourbon Alphaville Business Hotel, responded to this review

Dear Sir, First of all, we would like to thank you for sharing your rating on TripAdvisor. Your evaluation is very important to all of us. We also appreciate the comments paid to the rooftop pool. We apologize for the issues you encountered in your room. We have already forwarded the information to the Housekeeping department and they will take... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 22, 2015

After giving up on the Radisson due to poor wifi, I tried to Bourbon and while it had the best breakfast of any of the hotels I stayed at in Alphaville, decent rooms and very nice staff, the fact that you cannot control the air conditioning from your room was a killer for me. The wifi was not much better... More 

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RedeBourbon, Gerente geral at Bourbon Alphaville Business Hotel, responded to this review

Dear Mr. Charles, Thank you for sharing your opinion with us. It is of the utmost importance to assist us in improving our services. We also appreciate the comments paid to our location, service and breakfast. We would like to apologize for the inconveniences caused by the air conditioning. We will forward your suggestion about individual air conditioning controls to... More 

Athens, Greece
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed March 12, 2015

This hotel is totally overpriced for the level of quality of service it provides guests. For example it is not even providing a free bottle of water in every room every night even though tap water is not potable. The shower water continuously alternates between sizzling hot and cold continuously, making it difficult to have a proper shower. Room service... More 

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RedeBourbon, Gerente geral at Bourbon Alphaville Business Hotel, responded to this review

Dear Sir, First of all, we would like to thank you for sharing your opinion with us. Your comments are extremely important and assist us in improving our services. Thank you for the compliments paid to customer service, room size and hotel safety. We apologize for the inconveniences that occurred during your stay. We will forward your comments regarding room... More 

1 review
4 of 5 stars Reviewed February 28, 2015 via mobile

The most negative aspect: Wireless in the rooms is terreblezita. The most positive aspect : The friendliness of the staff, most notably the amazing friendliness and helpfulness of the single lady who works at the reception.

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RedeBourbon, Gerente geral at Bourbon Alphaville Business Hotel, responded to this review

Dear Mr. Norberto, Thank you very much for sharing your opinion as it is of the utmost importance to our staff. We also appreciate the compliments paid to our employees. In terms of the wireless Internet service, we will test the signal of the equipment and forward your comments to our committee. You’re always welcome at Bourbon Alphaville. Best Regards,... More 

Irvine, California
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed February 1, 2015

It is a nice hotel for business, the rooms are small and need some improvements. But is very clean and the service is outstanding. The gym at the hotel needs serious improvement in terms of equipment.

Was this review helpful? Yes 1
RedeBourbon, Gerente at Bourbon Alphaville Business Hotel, responded to this review
Google Translation

Prezado(a) Sr.(a), Obrigado por avaliar o Bourbon Alphaville. Ficamos felizes em saber que recomenda o nosso hotel como uma boa... More 

Sherbrooke, Quebec
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed December 26, 2014

I cannot understand how come a business-oriented hotel does not offer high quality internet services. The hotel offers free wifi but not the possibility of ethernet connection. Well, the wifi signal at the very end of my room - where the table was located - was too weak and I'd lose connection quite often. Other than that, the hotel is... More 

Was this review helpful? Yes 1
RedeBourbon, Gerente geral at Bourbon Alphaville Business Hotel, responded to this review

Dear Mrs., Thank you for sharing your opinion with us. We’re glad to know that you think the hotel is good for business. We apologize about the Internet speed and will verify the incident in order to ensure it does not happen again. It was a pleasure having you stay with us. Best Regards, David Brito General Manager More 

Harpenden, United Kingdom
Level Contributor
175 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed October 13, 2014

The staff here are extremely helpful and work hard to ensure you enjoy your stay. The rooms are basic but well appointed and clean. Air conditioning is quite noisy and a bit lacking in power. The breakfast is excellent and the staff are a delight.

Was this review helpful? Yes 1
RedeBourbon, Gerente geral at Bourbon Alphaville Business Hotel, responded to this review

Dear Mr./Mrs., Thank you for your evaluation. We are glad that you had a pleasant stay at Bourbon Alphaville and that you enjoyed our customer service, accommodation and breakfast. Regarding the air-conditioning, we will look into it and perform the necessary maintenance. It was a pleasure having you with us. Best Regards, David Brito General Manager More 

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