When I booked a reservation on this Sofitel Hotel my expectations were high. The overal experience was really good, but I expected more. It´s not a big hotel, so the common areas such as the restaurant, the pool and gym are too small for a five star hotel. The room has a nice decor, good size, but a small closet... More

As you enter the hotel the first sense to wake up is the smell. Same as in other Sofitels, the smell that reminds vervein is in the air. But on this hotel the pleasant smell was just too much. As we entered the room we were really happy with the views, shower and bed. We ordered room service but the... More

Not a Sofitel Standard.. This hotel should be at least downgraded to Novotel.. I do not recommend.. Just to give you some samples: my family called the hotel from europe to speak to me as the Skype line was very poor: after some waiting, the receptionist hang up on them.. They called back, they were told that I was not... More

Despite the bathroom was a little bit tight, overall this is a good hotel in Florianópolis, at least for business travelers. Not sure if traveling for vacations would be a good option since the nice beaches are are the other side of the island. More

Beds were super confy, the view was amazing, the staff was very helpfull with everything, simply loved the hotel. They made us an upgrade to the room. More

This hotel was so so but what really stood out was the negative attitude during our checkout by Alan on December 13, 2011. I simply wanted to make sure I was not being charged for what I already paid for, and I immediately received a chilly and condescending response with heavy sighing. Their bill was confusing, so I shouldn't be... More

the hotel is very nice, well designed. you feel like you're in a good hotel. the problem is that anything is extra pay, breakfast, laundry, internet etc... But if you're in such hotel, probably you'll have the "extra change" to pay the additions on the roof you have a pool, Jacuzzi, fitness, sauna etc More