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All 88 Florianopolis hotels

Sofitel Florianopolis

1.0 of 5 Hotel   |   Av Jorn. Rubens De Arruda Ramos 2034 | Beira Mar Norte, Florianopolis, State of Santa Catarina 88015-701, Brazil
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Sofitel Florianopolis
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Ranked #21 of 88 Hotels in Florianopolis
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
J20009 Sao Paulo, SP
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635 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ashford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars NEW

The manager here (Eric Englelt ) Clearly needs some training in customer relations. I have never had to deal with a manager on the telephone from reception and put up with such a bad attitude. It is a shame as the staff appeared to be trying hard to work with such poor and slow systems and the clear restrictions put... More 

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Sao Paulo, SP
Contributor
18 reviews 18 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The location of this hotel is excellent. Convenient to nearly everything. While there is a view of the bay, it is across a busy 6 lane road, so it's not as enticing as many other water views. The room was great, bed was typical Sofitel, which is to say, very nice. The room was clean, and everything worked. The shower... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
danilo s, Gerente geral at Sofitel Florianopolis, responded to this review

Bonjour.Thank you for taking the time to tell us about your experience at the Sofitel Florianópolis. I am very glad to read about the excellent location, room and amenities, otherwise i am sorry that your experience did not meet your expectations, regarding the Lobby bar and kitchen situation you encountered, so please allow me to express my sincerest apologies. Please... More 

Curitiba, PR
Contributor
13 reviews 13 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I like this hotel and there are no better luxury hotels in downtown Florianopolis, I have stayed here twice and will definetly return. Decoration, service and food are very good but the best is the rooftop swimming pool and its view. I just expected the bedroom to be bigger, but it is OK.

Was this review helpful? Yes
danilo s, Gerente geral at Sofitel Florianopolis, responded to this review

Bonjour. Thank you for your feedback regarding your stay with us at Sofitel Florianópolis. I am very glad to read about your stay. We were truly pleased to welcome you and look forward to your next stay at Sofitel Florianópolis. Kind Regards Danilo Scheibler - General Manager More 

ascona
Top Contributor
69 reviews 69 reviews
45 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Sofitel in Florianopoiis cannot be considered a "luxury hotel" when compared to.the Sofitel Carrasco in Montevideo where we stayed a month before. The reservation was fast on their website, the e-mail I sent to ask for a transfer from the airport was also answered promptly.The problem was that nobody was waiting for us at the airport. After 10' we... More 

Was this review helpful? Yes 1
danilo s, Gerente geral at Sofitel Florianopolis, responded to this review

Bonjour, Thank you for your feedback regarding your stay with us at Sofitel Florianópolis. We were truly pleased to welcome you and hope we will have the opportunity to satisfy you more on a next stay at Sofitel Florianópolis. Kind Regards, Danilo Scheibler, General Manager More 

angela24c
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed January 6, 2015

My husband and I stayed here for two nights in December. The hotel is in the center of town so it's a bit of a drive to any of the beaches but around many museums, parks and other things to do. Our check-in experience was slow. There was only one person working the desk and someone ahead of us and... More 

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danilo s, Gerente geral at Sofitel Florianopolis, responded to this review

Bonjour.Thank you for taking the time to tell us about your experience at the Sofitel Florianópolis. I am sorry that your experience did not meet your expectations, regarding the Check-in/out and Housekeeping situation you encountered, so please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback... More 

London, United Kingdom
Top Contributor
65 reviews 65 reviews
29 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed December 31, 2014

First I must commend the staff. They were always polite and very helpful. Now I hate writing reviews like this because the staff all seemed very nice. But I just have to step back from that and try to be honest about the condition of the hotel. Sofitel should be very embarrassed to call this a luxury hotel. The rooms... More 

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danilo s, Gerente geral at Sofitel Florianopolis, responded to this review

Bonjour. Thank you for taking the time to tell us about your experience at the Sofitel Florianópolis. I am sorry that your experience did not meet your expectations – neither do ours - so please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very... More 

Sao Paulo, Sp
Top Contributor
60 reviews 60 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 22, 2014

We loved our stay at Sofitel Florianopolis. I confess I was a bit scared after reading some reviews but firstly, the staff was very prompt and friendly (differently from what other reviewers stated). The room is large, the bed comfortable, breakfast is varied and complete: it makes Americans, Europeans and Brazilians happy as it ranges from waffles and pancakes, to... More 

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danilo s, Gerente geral at Sofitel Florianopolis, responded to this review

Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Florianópolis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More 

Sydney
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 17, 2014

We stayed here for 3 nights and found the hotel to be very clean, well appointed with friendly staff doing an excellent job. The room was spacious and the bed was comfortable. Breakfast provided was very good, with a good selection of hot and cold items. I'd recommend this hotel if you are looking for somewhere that is somewhat central... More 

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danilo s, Gerente geral at Sofitel Florianopolis, responded to this review

Bonjour. Thank you for your feedback regarding your stay with us at Sofitel Florianópolis. I am very glad to read about it. Please rest assured that I will forward your compliments to my team. We were truly pleased to welcome you and look forward to your next stay at Sofitel Florianópolis. Kind Regards, Danilo Scheibler, General Manager More 

Contributor
11 reviews 11 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 12, 2014 via mobile

Apart from the beds, there is fundamentally nothing wrong with this hotel. The staff is polite and pleasant and, whatever your question, helpful. The decor is withstanding the test of time reasonably well. We had some wonderful travel tips from the front desk - and a special call-out to Alan on that front. The beds are fine for one, and... More 

Was this review helpful? Yes
danilo s, Gerente geral at Sofitel Florianopolis, responded to this review

Bonjour.Thank you for taking the time to tell us about your experience at the Sofitel Florianópolis. I am sorry that your experience did not meet your expectations, regarding the situation you encountered, so please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important... More 

London, United Kingdom
Contributor
16 reviews 16 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 29, 2014

Not at all bad and proof that brazil can do half decent hotels at half decent value. Rooms are a good size, nicely designed with a nice desk that you can actually work at. Wifi is only just passable though... Beds are big and comfortable. Aircon works. Bathrooms are a good size and nicely appointed - showers are decent European... More 

Was this review helpful? Yes
danilo s, Gerente geral at Sofitel Florianopolis, responded to this review

Bonjour. Thank you for your feedback regarding your stay with us at Sofitel Florianópolis. We were truly pleased to welcome you and look forward to your next stay at Sofitel Florianópolis. Kind Regards, Danilo Scheibler, General Manager More 

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Additional Information about Sofitel Florianopolis

Address: Av Jorn. Rubens De Arruda Ramos 2034 | Beira Mar Norte, Florianopolis, State of Santa Catarina 88015-701, Brazil
Location: Brazil > State of Santa Catarina > Florianopolis
Price Range (Based on Average Rates): $$
Hotel Class:1 star — Sofitel Florianopolis 1*
Number of rooms: 115
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Also Known As:
Sofitel Florianopolis Hotel Florianopolis
Florianopolis Sofitel
Sofitel Florianopolis Brazil
Hotel Style:
#3 Business Hotel in Florianopolis
#4 Spa Hotel in Florianopolis
#8 Family Hotel in Florianopolis

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