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Castelmar Hotel

R. Felipe Schmidt, 1260 - Centro, Florianopolis, State of Santa Catarina 88010002, Brazil (Formerly Bristol Castelmar Hotel)
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Castelmar Hotel
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Ranked #71 of 90 Hotels in Florianopolis
A recent review
4 of 5 stars Reviewed May 27, 2015
CindyBru Caxias Do Sul, RS
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450 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Goiania, GO
2 reviews
2 of 5 stars Reviewed 1 week ago

Room service was poor, didn't clean the bathroom just changed towels. Drain clogged. Keys didn't work most of the time. One day there was no one working at the breakfast, the food was not enough and most people left the place without eating.

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Caxias Do Sul, RS
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 27, 2015

Comfortable, very good breakfast. Good cleaning service. It has a good restaurant-bar and swimming pool. The view is great, you can see the Hercílio Luz Bridge if you stay in a high apartment. Across from it you can walk in the Parque da Luz.

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Emerson_Rosa, Gerente at Castelmar Hotel, responded to this review

Dear Cindy, First we would like to thank review , know that it is very important to know where we should improve. We are available for a new visit. More 

1 review
2 of 5 stars Reviewed May 27, 2015

The rooms are good but I had some issues with the room service. Actually is not a room service as long you have to order by the phone and go down to the reception to get your food. They were also unable to do a simple change in anything from the original menu. A simple change in the kind of... More 

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Emerson_Rosa, Gerente at Castelmar Hotel, responded to this review

Dear Bruno, First we would like to thank review , know that it is very important to know where we should improve. We are available for a new visit. More 

Travelers are raving about these Florianopolis hotels

Level Contributor
3 reviews
4 of 5 stars Reviewed May 21, 2015

Gives you exactly what they offer. The room was fine. The breakfast was more than enough . They explain to you everything you want or you need. They have restaurant inside They have travel agency inside. If you want more, PAY more.

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Emerson_Rosa, Gerente at Castelmar Hotel, responded to this review

Dear Jose, First we would like to thank review , know that it is very important to know where we should improve. We are available for a new visit. More 

London, United Kingdom
1 review
5 of 5 stars Reviewed January 26, 2015

We stayed at Castelmar Hotel in early January 2015 and had a lovely time there. Our room had an amazing view of Hercilio Luz bridge. The hotel is well located, within walking distance from the high street shops - we wanted to stay in the city centre and not near the beaches as we stayed for only 1 night. The... More 

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Sao Paulo, SP
Level Contributor
62 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed November 24, 2014

This hotel is very basic. It seems to be an option if you are looking for a sleep-only hotel. Cost is very low and the quality you get is somewhat questionable. We stayed here for 4 nights during an extended holiday where the hotel was fully booked. Staff was gentle and happy to help but they were clearly understaffed (eg.:... More 

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Sao_Paulo_Brazil
Level Contributor
153 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed May 7, 2013

Well located in the upper center of Florianópolis, good breakfast, clean, beautiful view of the bay and bridge Hercílio Light of the rooms that face the front of the hotel. Attentive attendants. Money is good for the daily single is U $ 75.00 weekday. Well take all the TV channels and fast internet. Can you walk in 10-15 min in... More 

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Joinville, SC
Level Contributor
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed November 12, 2012

The site of the hotel shows many nice photos of good accomodations and premises. However, when I got to the hotel, first of all, I received very bad treatment from the recepctionists, who were all rude and totally lost. The elevator is really old and kind of scary. Still, my biggest disappointment was when I got to the bedroom. It... More 

Was this review helpful? Yes 6
Hurth, Germany
Level Contributor
61 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed October 16, 2011

I and a job mate stayed there during 3 nights. The room was old fashion and dark. The furniture old and the toilet didn´t present a very good appearance…the courtains could not be opened properly, 3 lamps were broken and the mini hygienic shower didn´t run. The key electric system was supposed to turn the devices off, but didn´t work... More 

Was this review helpful? Yes 4
João Francisco M, Gerente at Castelmar Hotel, responded to this review

Dear Fred We appreciate your feedback and we would like to clarify that our hotel has changed its management in early 2012 and has been through some refurbishing to better serve our guests. We would like to apologise and invite you for the next time in Florianopolis come to check out our changes. More 

Joinville, SC
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed September 27, 2011

Old and dirty hotel in a very nice city. Needs major restoration and upgrade.

Was this review helpful? Yes 2
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