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All 70 Porto Alegre hotels

Sheraton Porto Alegre Hotel

4.0 of 5 Hotel   |   Rua Olavo Barreto Viana 18 | Moinhos de Vento, Porto Alegre, State of Rio Grande do Sul 90570-010, Brazil
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Ranked #6 of 70 hotels in Porto Alegre
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
mrneeves
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369 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
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  • Portuguese first
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English first
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Pros: Good service from door to room. Property is very clean and staff is very courteous. Rooms are spacious and views of city are nice. WiFi service is fast. I recommend adding the breakfast and WiFi service which also includes access to lounge room for roughly $30 US (rates may vary). The location is the best attribute with bars and... More

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Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear, First of all we would like to thank you for stay in Sheraton Porto Alegre and for having taken your valuable time to comment about your stay in Tripadvisor. We would like to thank you for your comments regarding our services and emphasize that all the attention you received is real genuine and a result of the consciousness of... More

Sao Paulo, SP
Top Contributor
75 reviews 75 reviews
58 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed July 22, 2014

If you're travelling on business, this is the best option in Porto Alegre in my opinion. It's even better now after the remodelling of some floors and breakfast area. It's a great location (just beside a shopping mall) in a great neighbor of the city. The new hotel rooms are just perfect and the internet speed is very good! The... More

Was this review helpful? Yes
Lidiane A, Diretor de vendas at Sheraton Porto Alegre Hotel, responded to this review

Dear Denylson, First of all we would like to thank you for choosing Sheraton Porto Alegre as a destiny in your last visit. We would like to thank you for your comments regarding our services and emphasize that all the attention you received is real genuine and a result of the consciousness of all employees about the importance of each... More

New York City, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed July 6, 2014

Let me preface this review by the following: - I've been to this hotel at least 3-4 times in the past. I actually was married in this hotel a few years ago. - I use Starwood hotels at least once or twice a month in the US and in Europe. - I speak Portuguese fluently and I am used to... More

Was this review helpful? Yes 2
Lidiane A, Diretor de vendas at Sheraton Porto Alegre Hotel, responded to this review

Dear Guest, First of all we would like to thank you for stay in Sheraton Porto Alegre and for having taken your valuable time to comment about your stay in Tripadvisor. Your comments were thoroughly reviewed and we guarantee that about the points reported , we will take measures to improve the experience offered to our guests. We really appreciate... More

Moscow, Russia
Contributor
13 reviews 13 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 3, 2014

Excellent hotel, close to city center and airport. Very big rooms with large windows. Large and soft bed, enough storage space. Friendly staff. Not cheap at all, but very comfortable. Breakfasts are very good, wide choice, they even have sparkling wine, fruits and cakes. One of the best shopping centers is next door from the hotel, there are also a... More

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Lidiane A, Diretor de vendas at Sheraton Porto Alegre Hotel, responded to this review
Google Translation

Prezado Dmitry, Em primeiro lugar aproveitamos esta oportunidade para agradecer-lhe por escolher o Sheraton Porto Alegre Hotel como destino e... More

Boulder,Colorado
Top Contributor
64 reviews 64 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed June 11, 2014

However, still not that great, more like average I'd say. Upon arriving after several flights and pretty tired. We find our room looking OK but actually not. The room seemed pretty clean,however the pillows had makeup on them, when I informed the front desk - of course they sent someone to clean and change the room. It was clean from... More

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Lidiane A, Diretor de vendas at Sheraton Porto Alegre Hotel, responded to this review

Dear Guest, First of all we would like to thank you for stay in Sheraton Porto Alegre and for having taken your valuable time to comment about your stay in Tripadvisor. We would like to thank you for your comments regarding our services and emphasize that all the attention you received is real genuine and a result of the consciousness... More

Montevideo, Uruguay
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 24, 2014

I went for a 24hs business trip to PoA and enjoyed the comfort, elegance and quality service of Sheraton Porto Alegre. Always a pleasure, always a great experience. Across de street is the best gourmet area of the city. Beside the hotel, the finest mall of the city. Worth going.

Was this review helpful? Yes 1
Lidiane A, Diretor de vendas at Sheraton Porto Alegre Hotel, responded to this review

Dear Guest, First of all we would like to thank you for stay in Sheraton Porto Alegre and for having taken your valuable time to comment about your stay in Tripadvisor. We would like to thank you for your comments regarding our services and emphasize that all the attention you received is real genuine and a result of the consciousness... More

Dublin, Ireland
Top Contributor
91 reviews 91 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed May 24, 2014

It is located in the heart of the Porto Alegre great pubs. In front do Padre Chagas street and in the Moinhos Shopping. A hotel inside the shopping! Thats perfect. It is expensive, but IF you can i recomend! It has a pool and a gym in the highest floor of the holel!

Was this review helpful? Yes
Lidiane A, Diretor de vendas at Sheraton Porto Alegre Hotel, responded to this review

Prezada Luiza, First of all we would like to thank you for stay in Sheraton Porto Alegre and for having taken your valuable time to comment about your stay in Tripadvisor. We would like to thank you for your comments regarding our services and emphasize that all the attention you received is real genuine and a result of the consciousness... More

Austin, Texas
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 5, 2014

I am a US business traveler that has stayed at many Sheraton hotels in the past. This is simply not up to my standards. It is because I am on the 9th floor in an old and dingy room. There is mildew in the bathroom, no electrical outlet for my hair tools in the bathroom (DRIVING ME CRAZY) and the... More

Was this review helpful? Yes 1
Lidiane A, Diretor de vendas at Sheraton Porto Alegre Hotel, responded to this review

Dear Guest, First of all we would like to thank you for choosing Sheraton Porto Alegre as a destiny in your last visit. We would like to take this opportunity to announce you that at the beginning of May 2013, we started the renovation of corridors and rooms of Sheraton Porto Alegre Hotel in order to give to our Guests... More

Treviso
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 27, 2014

Good standard of the entire structure. Would like to mention a good support from the reception with a very friendly wellcome. Had some difficulties in booking a taxi with the credit card through the guest service but once more the reception offered me a great support and help. Room are nice. Still struggle to understand why, with this level of... More

Was this review helpful? Yes
Lidiane A, Diretor de vendas at Sheraton Porto Alegre Hotel, responded to this review

Dear Makemo, First of all we would like to thank you for choosing Sheraton Porto Alegre as a destiny in your last visit. We would like to thank you for your comments regarding our services and emphasize that all the attention you received is real genuine and a result of the consciousness of all employees about the importance of each... More

Brentwood, California
Reviewer
4 reviews 4 reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed April 23, 2014

Got charged an early check in fee of 75 US dollars even though the room was empty and ready for me. Wifi is expensive and constantly needs to be reordered (5$ for 3hrs, 14$ for 24hrs). Lobby wifi is complimentary but you only get 40min per day. Will definitely not stay here again.

Was this review helpful? Yes 1
Lidiane A, Diretor de vendas at Sheraton Porto Alegre Hotel, responded to this review

Dear David, First of all we would like to thank you for stay in Sheraton Porto Alegre and for having taken your valuable time to comment about your stay in Tripadvisor. We would like to thank you for your comments regarding our services and emphasize that all the attention you received is real genuine and a result of the consciousness... More

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Additional Information about Sheraton Porto Alegre Hotel

Address: Rua Olavo Barreto Viana 18 | Moinhos de Vento, Porto Alegre, State of Rio Grande do Sul 90570-010, Brazil
Location: Brazil > State of Rio Grande do Sul > Porto Alegre
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Porto Alegre Hotel 4*
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Also Known As:
Sheraton Porto Alegre Hotel Brazil
Porto Alegre Sheraton

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Romantic Hotel in Porto Alegre #2 Luxury Hotel in Porto Alegre #6 Business Hotel in Porto Alegre #9 Family Hotel in Porto Alegre
Hotel Class
Number of rooms
171

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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