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Sheraton Porto Alegre Hotel

Certificate of Excellence
Rua Olavo Barreto Viana 18 | Moinhos de Vento, Porto Alegre, State of Rio Grande do Sul 90570-010, Brazil
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Sheraton Porto Alegre Hotel
Best prices for: 1 room 1 guest
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Ranked #4 of 75 Hotels in Porto Alegre
Certificate of Excellence
A recent review
4 of 5 stars reviewed 4 days ago
Ruben G Buenos Aires, Argentina
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467 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Buenos Aires, Argentina
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The property is ok, with the usual services and amenities for the business traveler. Service is rather erratic depending on your "luck of the day", and it is unforgivable that a hotel of this standard does not have a decent bar... There is "something" on the ground floor where you can get a beer in the evening, and if you... More 

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Phoenix, Arizona
Top Contributor
240 reviews 240 reviews
66 hotel reviews
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed April 16, 2015

Great location, very clean, comfortable beds and spacious accommodations. The staff is very attentive. They do not offer coffee makers in the room which may be common here but they have a nice breakfast offering on the 5th floor. The hotel is next to a mall and a park so there are easy ways to stroll, shop or run. Many... More 

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Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear Guest, First of all we would like to thank you for your comments of Sheraton Porto Alegre Hotel. Our team was very motivated with your comments and compliments regarding the quality of our services, and we hope we can continue deserving your loyalty and presence in our Hotel. Sincerely, Lidiane Andreatta More 

Rio de Janeiro, RJ
Top Contributor
230 reviews 230 reviews
47 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed March 26, 2015

Been many times and still stay here. Best choice in Porto Alegre. Close to best business, restaurants and shops in town. Comfortable and Staff is exceptional 2 downsides: South Brazil eletricity is 220v, but as an International flag should provide some 110v plugs in room or convert the whole hotel. Make clearer and easier access to 110v. Room Service is... More 

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Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear Guest, First of all we would like to thank you for your comments of Sheraton Porto Alegre Hotel. Our team was very motivated with your comments and compliments regarding the quality of our services, and we hope we can continue deserving your loyalty and presence in our Hotel. Sincerely, Lidiane Andreatta More 

Burlington, Canada
Top Contributor
81 reviews 81 reviews
34 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed March 13, 2015 via mobile

The hotel is well located with good restaurants, boutiques, high end shopping centre and night life. The service is top class. The rooms have plenty of drawer space allowing you to unpack. Unlike may hotels in South America, ironing boards and iron are in the room. For foreign travelers, English is spoken. I would stay here again.

Was this review helpful? Yes
Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear Guest, First of all we would like to thank you for your comments of Sheraton Porto Alegre Hotel. Our team was very motivated with your comments and compliments regarding the quality of our services, and we hope we can continue deserving your loyalty and presence in our Hotel. Sincerely, Lidiane Andreatta More 

Sao Paulo, SP
Top Contributor
238 reviews 238 reviews
33 hotel reviews
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed February 23, 2015

Had a very nice stay. The staff was always very helpful and friendly, and even though the hotel was full because of the UFC event they managed to keep it under control. Rooms are good, comfortable, silent, good AC. The only thing I didn't like was that you can't throw a bit of paper inside the toilet that it clogs.... More 

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Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Prezado Fernando, First of all we would like to thank you for your comments of Sheraton Porto Alegre Hotel. Our team was very motivated with your comments and compliments regarding the quality of our services, and we hope we can continue deserving your loyalty and presence in our Hotel. Sincerely. Lidiane Andreatta More 

Stittsville, Canada
Top Contributor
126 reviews 126 reviews
72 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed February 8, 2015

I spent two weeks here on a business trip, which my wife and 3 month old had accompanied me on from Canada. We were very impressed with the hotel overall, but especially with the service! Throughout our stay we were always greeted warmly and welcomed whenever we came or left. There was one agent particular who made our stay enjoyable,... More 

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Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear Jeff, First of all we would like to thank you for your comments of Sheraton Porto Alegre Hotel. Our team was very motivated with your comments and compliments regarding the quality of our services, and we hope we can continue deserving your loyalty and presence in our Hotel. Sincerely. Lidiane Andreatta More 

Praia, Cape Verde
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 5, 2015

This is an extremely nice place to stay and is convenient to the most wonderful things to do in Porto Alegre. The staff are fantastic and go out of their way to make you happy. Just outside are tons of great restaurants and it is attached to a shopping mall.

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Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear Ray, First of all we would like to thank you for your comments of Sheraton Porto Alegre Hotel. Our team was very motivated with your comments and compliments regarding the quality of our services, and we hope we can continue deserving your loyalty and presence in our Hotel. Sincerely, Lidiane Andreatta More 

Austin, Texas
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 17, 2014

This was my first visit to Brazil. I thoroughly enjoyed my time there and the hotel added to the enjoyment. The staff was very accomodating and never laughed at my feeble attempts at Portuguese. They helped a lot when we had questions about the area as well. The breakfast buffet was delicious. I ordered room service a few times and... More 

Was this review helpful? Yes
Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear, First of all we would like to thank you for your comments of Sheraton Porto Alegre Hotel. Our team was very motivated with your comments and compliments regarding the quality of our services, and we hope we can continue deserving your loyalty and presence in our Hotel. Sincerely, Lidiane Andreatta More 

West Hollywood, California
Top Contributor
70 reviews 70 reviews
27 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed December 13, 2014

My partner an I are currently staying at this hotel (room 2101), and it has thus far exceeded our expectations. The room itself is exceptionally clean, with new carpet, and a very nice view. The mattress and bedding are wonderful. The hotel staff, without exception, has been exceedingly helpful, and friendly. The hotel's location is superb--not only is it adjacent... More 

Was this review helpful? Yes 1
Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear, First of all we would like to thank you for your comments of Sheraton Porto Alegre Hotel. Our team was very motivated with your comments and compliments regarding the quality of our services, and we hope we can continue deserving your loyalty and presence in our Hotel. Sincerely, Lidiane Andreatta More 

Rio de Janeiro, RJ
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 27, 2014

The hotel is modern and located very close to the business center. I was able to walk to work which is rare in Brazil. It is located directly adjacent to a shopping center and several good bars and restaurants are just a few steps away. The only downside was that I asked a suit to be drycleaned and got it... More 

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Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear, Dear Kevin, First of all we would like to thank you for choosing Sheraton Porto Alegre as a destiny in your last visit. We would like to take this opportunity to announce you that at the beginning of May 2013, we started the renovation of all corridors and rooms of Sheraton Porto Alegre Hotel in order to give to... More 

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