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All 72 Porto Alegre hotels

Sheraton Porto Alegre Hotel

4.0 of 5 Hotel   |   Rua Olavo Barreto Viana 18 | Moinhos de Vento, Porto Alegre, State of Rio Grande do Sul 90570-010, Brazil (Moinhos de Vento)
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Sheraton Porto Alegre Hotel
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Ranked #3 of 72 Hotels in Porto Alegre
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
fernandorees Sao Paulo, SP
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432 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sao Paulo, SP
Top Contributor
162 reviews 162 reviews
25 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars NEW

Had a very nice stay. The staff was always very helpful and friendly, and even though the hotel was full because of the UFC event they managed to keep it under control. Rooms are good, comfortable, silent, good AC. The only thing I didn't like was that you can't throw a bit of paper inside the toilet that it clogs.... More 

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Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Prezado Fernando, First of all we would like to thank you for your comments of Sheraton Porto Alegre Hotel. Our team was very motivated with your comments and compliments regarding the quality of our services, and we hope we can continue deserving your loyalty and presence in our Hotel. Sincerely. Lidiane Andreatta More 

Stittsville, Canada
Top Contributor
123 reviews 123 reviews
68 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I spent two weeks here on a business trip, which my wife and 3 month old had accompanied me on from Canada. We were very impressed with the hotel overall, but especially with the service! Throughout our stay we were always greeted warmly and welcomed whenever we came or left. There was one agent particular who made our stay enjoyable,... More 

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Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear Jeff, First of all we would like to thank you for your comments of Sheraton Porto Alegre Hotel. Our team was very motivated with your comments and compliments regarding the quality of our services, and we hope we can continue deserving your loyalty and presence in our Hotel. Sincerely. Lidiane Andreatta More 

Praia, Cape Verde
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This is an extremely nice place to stay and is convenient to the most wonderful things to do in Porto Alegre. The staff are fantastic and go out of their way to make you happy. Just outside are tons of great restaurants and it is attached to a shopping mall.

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Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear Ray, First of all we would like to thank you for your comments of Sheraton Porto Alegre Hotel. Our team was very motivated with your comments and compliments regarding the quality of our services, and we hope we can continue deserving your loyalty and presence in our Hotel. Sincerely, Lidiane Andreatta More 

Austin, Texas
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 17, 2014

This was my first visit to Brazil. I thoroughly enjoyed my time there and the hotel added to the enjoyment. The staff was very accomodating and never laughed at my feeble attempts at Portuguese. They helped a lot when we had questions about the area as well. The breakfast buffet was delicious. I ordered room service a few times and... More 

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Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear, First of all we would like to thank you for your comments of Sheraton Porto Alegre Hotel. Our team was very motivated with your comments and compliments regarding the quality of our services, and we hope we can continue deserving your loyalty and presence in our Hotel. Sincerely, Lidiane Andreatta More 

West Hollywood, California
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed December 13, 2014

My partner an I are currently staying at this hotel (room 2101), and it has thus far exceeded our expectations. The room itself is exceptionally clean, with new carpet, and a very nice view. The mattress and bedding are wonderful. The hotel staff, without exception, has been exceedingly helpful, and friendly. The hotel's location is superb--not only is it adjacent... More 

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Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear, First of all we would like to thank you for your comments of Sheraton Porto Alegre Hotel. Our team was very motivated with your comments and compliments regarding the quality of our services, and we hope we can continue deserving your loyalty and presence in our Hotel. Sincerely, Lidiane Andreatta More 

Rio de Janeiro, RJ
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 27, 2014

The hotel is modern and located very close to the business center. I was able to walk to work which is rare in Brazil. It is located directly adjacent to a shopping center and several good bars and restaurants are just a few steps away. The only downside was that I asked a suit to be drycleaned and got it... More 

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Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear, Dear Kevin, First of all we would like to thank you for choosing Sheraton Porto Alegre as a destiny in your last visit. We would like to take this opportunity to announce you that at the beginning of May 2013, we started the renovation of all corridors and rooms of Sheraton Porto Alegre Hotel in order to give to... More 

Rio de Janeiro, RJ
Top Contributor
64 reviews 64 reviews
39 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 19, 2014

This hotel is a standard, brand new Sheraton. Very good business option in Porto Alegre . Easy access to Calçada da Fama, a street with a number of restaurants and bars in the Moinhos neighborhood, next to a Mall entrance.

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Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear Paul, First of all we would like to thank you for choosing Sheraton Porto Alegre as a destiny in your last visit. We would like to thank you for your comments regarding our services and emphasize that all the attention you received is real genuine and a result of the consciousness of all employees about the importance of each... More 

Tianjin, China
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 11, 2014

This was a nice hotel that is starting to show its age - due for a refresh. Although I always had excellent service by all staff, some of my colleagues experience erratic service, sometimes great, other times not so much. My room was pleasant and adequately furnished. The Wifi was amazing, at least for room 208 some of the fastest... More 

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Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear Kevin, First of all we would like to thank you for choosing Sheraton Porto Alegre as a destiny in your last visit. I would like to apologize for the inconveniences with the keys in our hotel and inform you that this issue has been resolved due to the feedback we receive from the guests. Justify failures is not part... More 

São Paulo, São Paulo, Brazil
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 20, 2014

It's an excellent hotel to stay on a business travel. You'll find spacious rooms, polite and helpful receptionists. Based on a prime location and next to a shopping mall (with own entrance) and close to several restaurants and bars. It's a little bit expensive but I recommend.

Was this review helpful? Yes
Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear Eduardo, First of all we would like to thank you for stay in Sheraton Porto Alegre and for having taken your valuable time to comment about your stay in Tripadvisor. We would like to thank you for your comments regarding our services and emphasize that all the attention you received is real genuine and a result of the consciousness... More 

Tel Aviv, Israel
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 13, 2014

Business hotel with excellent location, spacious rooms, clean, but the service was very poor. The rooms had problems: in our first stay we got the room with a broken window and our key card did not work, they also forgot to clean the room.They promised us better room for our next stay ( we were coming back after several days... More 

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Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review
Google Translation

Prezado Sr. Mauro, Em primeiro lugar aproveitamos esta oportunidade para agradecer-lhe por escolher o Sheraton Porto Alegre Hotel como destino... More 

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Additional Information about Sheraton Porto Alegre Hotel

Address: Rua Olavo Barreto Viana 18 | Moinhos de Vento, Porto Alegre, State of Rio Grande do Sul 90570-010, Brazil
Location: Brazil > State of Rio Grande do Sul > Porto Alegre > Moinhos de Vento
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Porto Alegre Hotel 4*
Number of rooms: 171
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Also Known As:
Sheraton Porto Alegre Hotel Brazil
Porto Alegre Sheraton
Hotel Style:
#2 Romantic Hotel in Porto Alegre
#5 Business Hotel in Porto Alegre
#5 Family Hotel in Porto Alegre

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