Spent a night at the Sheraton in Porto Alegre on a recent business trip to the area. The staff was very friendly and everyone that I had contact with spoke English. I had been upgraded to a suite but was disappointed to find out that it was a smoking room even though I had requested non-smoking. Since I was only... more

I liked the room, service, and location, but it was definitely pricey. good breakfast, fast internet (but no wireless in the room), the toilet didn't flush properly and they never fixed it despite of my asking. The hotel restaurant is quite ok, but once again, pricey. the city didn't give me the impression of being very safe at night, so... more

Stayed here for only one night for work, but was put in the 'Chinese Suite' which was fabulous but had a very very loud background noise, like a dull humming. Was too tired to change rooms though by the time I realised it wasn't the aircon/fan in the bathroom etc. Also had a few problems with broadband in my room,... more

Hotel is in a very safe area of the city. Shopping is adjacent to the hotel. I usually go for walks during my stays and I can say the area around this hotel is very nice and encountered no problems. I did eat at the hotel and it was great. I also ate at some local restaurants within walked distance... more

I stayed for the first time at the Sheraton and I was not disappointed: Excellent service (e.g. when the room safe did not work a staff member came immediately to fix it or when we needed hot water for preparing some baby food). Another plus is the central location: Nearby are many bars and restaurants as well as one of... more

This was my second visit to this hotel in 3 years and cannot say enough good things about it! The minute you arrive into this hotel, you are treated as the staff's number one priority. The staff speaks very good english and will make every effort to accomodate your requests. I used the car service provided by the hotel everyday... more

We've stayed many times at the Sheraton in Porto Alegre as my husband's family is from this city. It is the best bet in Porto Alegre in terms of location, quality and service. It really is the only neighborbood that one can wander around in a feel comfortable. It has nice shopping, good restaurants, and cafes on sight, or within... more