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All 73 Porto Alegre hotels

Sheraton Porto Alegre Hotel

4.0 of 5 Hotel   |   Rua Olavo Barreto Viana 18 | Moinhos de Vento, Porto Alegre, State of Rio Grande do Sul 90570-010, Brazil (Moinhos de Vento)
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Sheraton Porto Alegre Hotel
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Ranked #3 of 73 Hotels in Porto Alegre
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed December 17, 2014
emily k Austin, Texas
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423 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Austin, Texas
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 17, 2014

This was my first visit to Brazil. I thoroughly enjoyed my time there and the hotel added to the enjoyment. The staff was very accomodating and never laughed at my feeble attempts at Portuguese. They helped a lot when we had questions about the area as well. The breakfast buffet was delicious. I ordered room service a few times and... More 

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Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear, First of all we would like to thank you for your comments of Sheraton Porto Alegre Hotel. Our team was very motivated with your comments and compliments regarding the quality of our services, and we hope we can continue deserving your loyalty and presence in our Hotel. Sincerely, Lidiane Andreatta More 

West Hollywood, California
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 13, 2014

My partner an I are currently staying at this hotel (room 2101), and it has thus far exceeded our expectations. The room itself is exceptionally clean, with new carpet, and a very nice view. The mattress and bedding are wonderful. The hotel staff, without exception, has been exceedingly helpful, and friendly. The hotel's location is superb--not only is it adjacent... More 

Was this review helpful? Yes 1
Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear, First of all we would like to thank you for your comments of Sheraton Porto Alegre Hotel. Our team was very motivated with your comments and compliments regarding the quality of our services, and we hope we can continue deserving your loyalty and presence in our Hotel. Sincerely, Lidiane Andreatta More 

Rio de Janeiro, RJ
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 27, 2014

The hotel is modern and located very close to the business center. I was able to walk to work which is rare in Brazil. It is located directly adjacent to a shopping center and several good bars and restaurants are just a few steps away. The only downside was that I asked a suit to be drycleaned and got it... More 

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Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear, Dear Kevin, First of all we would like to thank you for choosing Sheraton Porto Alegre as a destiny in your last visit. We would like to take this opportunity to announce you that at the beginning of May 2013, we started the renovation of all corridors and rooms of Sheraton Porto Alegre Hotel in order to give to... More 

Rio de Janeiro, RJ
Top Contributor
64 reviews 64 reviews
39 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 19, 2014

This hotel is a standard, brand new Sheraton. Very good business option in Porto Alegre . Easy access to Calçada da Fama, a street with a number of restaurants and bars in the Moinhos neighborhood, next to a Mall entrance.

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Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear Paul, First of all we would like to thank you for choosing Sheraton Porto Alegre as a destiny in your last visit. We would like to thank you for your comments regarding our services and emphasize that all the attention you received is real genuine and a result of the consciousness of all employees about the importance of each... More 

Tianjin, China
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 11, 2014

This was a nice hotel that is starting to show its age - due for a refresh. Although I always had excellent service by all staff, some of my colleagues experience erratic service, sometimes great, other times not so much. My room was pleasant and adequately furnished. The Wifi was amazing, at least for room 208 some of the fastest... More 

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Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear Kevin, First of all we would like to thank you for choosing Sheraton Porto Alegre as a destiny in your last visit. I would like to apologize for the inconveniences with the keys in our hotel and inform you that this issue has been resolved due to the feedback we receive from the guests. Justify failures is not part... More 

São Paulo, São Paulo, Brazil
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 20, 2014

It's an excellent hotel to stay on a business travel. You'll find spacious rooms, polite and helpful receptionists. Based on a prime location and next to a shopping mall (with own entrance) and close to several restaurants and bars. It's a little bit expensive but I recommend.

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Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear Eduardo, First of all we would like to thank you for stay in Sheraton Porto Alegre and for having taken your valuable time to comment about your stay in Tripadvisor. We would like to thank you for your comments regarding our services and emphasize that all the attention you received is real genuine and a result of the consciousness... More 

Tel Aviv, Israel
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 13, 2014

Business hotel with excellent location, spacious rooms, clean, but the service was very poor. The rooms had problems: in our first stay we got the room with a broken window and our key card did not work, they also forgot to clean the room.They promised us better room for our next stay ( we were coming back after several days... More 

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Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review
Google Translation

Prezado Sr. Mauro, Em primeiro lugar aproveitamos esta oportunidade para agradecer-lhe por escolher o Sheraton Porto Alegre Hotel como destino... More 

Memphis, Tennessee
Top Contributor
199 reviews 199 reviews
22 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed September 7, 2014 via mobile

This hotel is probably the best choice in the city for business travel. Very nice lobby and front desk staff. They speak English as well. The room was very updated and clean. Bed was comfortable and provided a good nights rest. Bathroom is well appointed. Soaps are very nice fragrance and plenty of them. Shower was excellent in terms of... More 

Was this review helpful? Yes
Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear, First of all we would like to thank you for choosing Sheraton Porto Alegre as a destiny in your last visit. We would like to thank you for your comments regarding our services and emphasize that all the attention you received is real genuine and a result of the consciousness of all employees about the importance of each guest... More 

Ann Arbor, Michigan
Top Contributor
82 reviews 82 reviews
33 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed September 6, 2014

Beautiful, well-kept and comfortable hotel in Porto Alegre. Good breakfast, reliable wifi. There's and adjoining shopping mall (not for me), and some great bars and restaurants within easy walking distance. I'd definitely return.

Was this review helpful? Yes
Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear, First of all we would like to thank you for stay in Sheraton Porto Alegre and for having taken your valuable time to comment about your stay in Tripadvisor. We would like to thank you for your comments regarding our services and emphasize that all the attention you received is real genuine and a result of the consciousness of... More 

Hong Kong, China
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 4, 2014

Hotel is ok but staff can be lousy, even rude when in bad mood, no slipper in the room, breakfast so so. Worst is they charge you for internet while the room rates are not cheap. Doubt that it's the best hotel in Porto Alegre, otherwise it's worrying for the city.

Was this review helpful? Yes 1
Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear Charles, First of all we would like to thank you for choosing Sheraton Porto Alegre as a destiny in your last visit. We would like to apologize for the inconveniences experienced in our Hotel. We would like to take this opportunity to announce you that at the beginning of May 2013, we started the renovation of all corridors and... More 

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Additional Information about Sheraton Porto Alegre Hotel

Address: Rua Olavo Barreto Viana 18 | Moinhos de Vento, Porto Alegre, State of Rio Grande do Sul 90570-010, Brazil
Location: Brazil > State of Rio Grande do Sul > Porto Alegre > Moinhos de Vento
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Porto Alegre Hotel 4*
Number of rooms: 171
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Also Known As:
Sheraton Porto Alegre Hotel Brazil
Porto Alegre Sheraton
Hotel Style:
#2 Romantic Hotel in Porto Alegre
#5 Business Hotel in Porto Alegre
#5 Family Hotel in Porto Alegre

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