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All 70 Porto Alegre hotels

Sheraton Porto Alegre Hotel

4.0 of 5 Hotel   |   Rua Olavo Barreto Viana 18 | Moinhos de Vento, Porto Alegre, State of Rio Grande do Sul 90570-010, Brazil
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Sheraton Porto Alegre Hotel
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Ranked #6 of 70 Hotels in Porto Alegre
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 6 days ago
Svetlana Z Tel Aviv, Israel
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380 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
Tel Aviv, Israel
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Business hotel with excellent location, spacious rooms, clean, but the service was very poor. The rooms had problems: in our first stay we got the room with a broken window and our key card did not work, they also forgot to clean the room.They promised us better room for our next stay ( we were coming back after several days... More

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Memphis, Tennessee
Top Contributor
144 reviews 144 reviews
18 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel is probably the best choice in the city for business travel. Very nice lobby and front desk staff. They speak English as well. The room was very updated and clean. Bed was comfortable and provided a good nights rest. Bathroom is well appointed. Soaps are very nice fragrance and plenty of them. Shower was excellent in terms of... More

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Ann Arbor, Michigan
Top Contributor
70 reviews 70 reviews
31 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful, well-kept and comfortable hotel in Porto Alegre. Good breakfast, reliable wifi. There's and adjoining shopping mall (not for me), and some great bars and restaurants within easy walking distance. I'd definitely return.

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Hong Kong, China
Contributor
19 reviews 19 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel is ok but staff can be lousy, even rude when in bad mood, no slipper in the room, breakfast so so. Worst is they charge you for internet while the room rates are not cheap. Doubt that it's the best hotel in Porto Alegre, otherwise it's worrying for the city.

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Senior Contributor
26 reviews 26 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Pros: Good service from door to room. Property is very clean and staff is very courteous. Rooms are spacious and views of city are nice. WiFi service is fast. I recommend adding the breakfast and WiFi service which also includes access to lounge room for roughly $30 US (rates may vary). The location is the best attribute with bars and... More

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Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear, First of all we would like to thank you for stay in Sheraton Porto Alegre and for having taken your valuable time to comment about your stay in Tripadvisor. We would like to thank you for your comments regarding our services and emphasize that all the attention you received is real genuine and a result of the consciousness of... More

Sao Paulo, SP
Top Contributor
75 reviews 75 reviews
58 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed July 22, 2014

If you're travelling on business, this is the best option in Porto Alegre in my opinion. It's even better now after the remodelling of some floors and breakfast area. It's a great location (just beside a shopping mall) in a great neighbor of the city. The new hotel rooms are just perfect and the internet speed is very good! The... More

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Lidiane A, Diretor de vendas at Sheraton Porto Alegre Hotel, responded to this review

Dear Denylson, First of all we would like to thank you for choosing Sheraton Porto Alegre as a destiny in your last visit. We would like to thank you for your comments regarding our services and emphasize that all the attention you received is real genuine and a result of the consciousness of all employees about the importance of each... More

New York City, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed July 6, 2014

Let me preface this review by the following: - I've been to this hotel at least 3-4 times in the past. I actually was married in this hotel a few years ago. - I use Starwood hotels at least once or twice a month in the US and in Europe. - I speak Portuguese fluently and I am used to... More

Was this review helpful? Yes 3
Lidiane A, Diretor de vendas at Sheraton Porto Alegre Hotel, responded to this review

Dear Guest, First of all we would like to thank you for stay in Sheraton Porto Alegre and for having taken your valuable time to comment about your stay in Tripadvisor. Your comments were thoroughly reviewed and we guarantee that about the points reported , we will take measures to improve the experience offered to our guests. We really appreciate... More

Moscow, Russia
Contributor
13 reviews 13 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 3, 2014

Excellent hotel, close to city center and airport. Very big rooms with large windows. Large and soft bed, enough storage space. Friendly staff. Not cheap at all, but very comfortable. Breakfasts are very good, wide choice, they even have sparkling wine, fruits and cakes. One of the best shopping centers is next door from the hotel, there are also a... More

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Lidiane A, Diretor de vendas at Sheraton Porto Alegre Hotel, responded to this review
Google Translation

Prezado Dmitry, Em primeiro lugar aproveitamos esta oportunidade para agradecer-lhe por escolher o Sheraton Porto Alegre Hotel como destino e... More

Boulder,Colorado
Top Contributor
64 reviews 64 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed June 11, 2014

However, still not that great, more like average I'd say. Upon arriving after several flights and pretty tired. We find our room looking OK but actually not. The room seemed pretty clean,however the pillows had makeup on them, when I informed the front desk - of course they sent someone to clean and change the room. It was clean from... More

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Lidiane A, Diretor de vendas at Sheraton Porto Alegre Hotel, responded to this review

Dear Guest, First of all we would like to thank you for stay in Sheraton Porto Alegre and for having taken your valuable time to comment about your stay in Tripadvisor. We would like to thank you for your comments regarding our services and emphasize that all the attention you received is real genuine and a result of the consciousness... More

Montevideo, Uruguay
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 24, 2014

I went for a 24hs business trip to PoA and enjoyed the comfort, elegance and quality service of Sheraton Porto Alegre. Always a pleasure, always a great experience. Across de street is the best gourmet area of the city. Beside the hotel, the finest mall of the city. Worth going.

Was this review helpful? Yes 1
Lidiane A, Diretor de vendas at Sheraton Porto Alegre Hotel, responded to this review

Dear Guest, First of all we would like to thank you for stay in Sheraton Porto Alegre and for having taken your valuable time to comment about your stay in Tripadvisor. We would like to thank you for your comments regarding our services and emphasize that all the attention you received is real genuine and a result of the consciousness... More

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Additional Information about Sheraton Porto Alegre Hotel

Address: Rua Olavo Barreto Viana 18 | Moinhos de Vento, Porto Alegre, State of Rio Grande do Sul 90570-010, Brazil
Location: Brazil > State of Rio Grande do Sul > Porto Alegre
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Porto Alegre Hotel 4*
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Also Known As:
Sheraton Porto Alegre Hotel Brazil
Porto Alegre Sheraton

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