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Sheraton Porto Alegre Hotel

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Rua Olavo Barreto Viana 18 | Moinhos de Vento, Porto Alegre, State of Rio Grande do Sul 90570-010, Brazil
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1 room 1 guest
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Sheraton Porto Alegre Hotel
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515 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Salto, SP
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

I liked of Sheraton services, this hotel has a great location, the guest has a lot of options for breakfast, lunch, dinner in a walking distance. The front desk is very efficient, as housekeeping. The room is clear and comfortable. After a business day, you will have a good night. The gym is good and close at 10PM. Breakfast is... More 

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San Mateo, California
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is located steps from a great shopping mall and one of the most pleasant streets for bars and restaurants. According to my local friends, it is also the safest part in town.This is one of the best appointed 4 stars hotels in Brazil; everything is clean and up to date. One note about the comfort (sorry for the... More 

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New York City
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

So one of my friend told me this is a good hotel, and the location is great, I reserved 2 nights online because I was moving from another hotel in downtown area. I was in the rush packing everything in my suitcase, including my passport. Upon my arrival, the front desk manager asked me for my passport, and of course... More 

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Memphis, Tennessee
Level Contributor
176 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent service, and nice room will honor the Sheraton name. Yes it is expensive in local standards, but you will be pleased. Room service and restaurant choices are plentiful, and so are the restaurants nearby. Internet speed is decent. Breakfast is awesome and you will have cook-to-order choices on top of the decadent buffet. Great choice in Porto Alegre

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Cibeli M, Diretor de vendas at Sheraton Porto Alegre Hotel, responded to this review

First of all we would like to thank you for choosing Sheraton Porto Alegre as a destination in your last visit and reply to the survey. We really appreciate your time to register your comments and give us the opportunity to be in contact with you, even after your stay. Our team is very motivated with your comments and compliments... More 

Lima, Peru
Level Contributor
5 reviews
5 of 5 stars Reviewed July 26, 2015

Enjoyed our stay here. Staff very friendly and great location to shopping and nightlife. We walked around neighborhood day and night and seemed very safe. Always a pleasure to stay at a Sheraton. Also, loved the free expresso daily in the lobby bar.

Was this review helpful? Yes
Cibeli M, Diretor de vendas at Sheraton Porto Alegre Hotel, responded to this review

First of all we would like to thank you for choosing Sheraton Porto Alegre as a destination in your last visit and reply to the survey. We really appreciate your time to register your comments and give us the opportunity to be in contact with you, even after your stay. Our team is very motivated with your comments and compliments... More 

Brasilia, DF
Level Contributor
140 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed July 10, 2015

I guess the Sheraton today would qualify as the best hotel in Porto Alegre, the hotel have more then 10 years but still looks brand new , all room facilities are perfect , shower, bed, lights all spotless ! The hotel has a pretty good gym on the top floor 6 treadmills and the only problem with the gym is... More 

Was this review helpful? Yes 1
Cibeli M, Diretor de vendas at Sheraton Porto Alegre Hotel, responded to this review

Dear Mr. Mauricio First of all we would like to thank you for choosing Sheraton Porto Alegre as a destination in your last visit and your comments regarding your stay. Specially thanks for your comments about our services and emphasize that all the attention you received is real genuine and a result of the consciousness of all employees about the... More 

Bengaluru (Bangalore), India
Level Contributor
39 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed July 5, 2015

The hotel is centrally located, close to airport, lines of restaurants, bars, parks and also adjacent to a mall. You cant ask for more. The hotel itself is very nice, service good and all amenities you need. Breakfast options are limited, i would have expected more from Sheraton. But all in all, a very good stay and if returned to... More 

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Cibeli M, Diretor de vendas at Sheraton Porto Alegre Hotel, responded to this review

Dear Mr. Prashy, First of all we would like to thank you for the opportunity of having you as a guest in our hotel, it is really important for us to receive your feedback regarding our services and your experience. Your comments about the breakfast were thoroughly reviewed and directed to the Food and Beverage coordinator who is certainly reviewing... More 

Buenos Aires, Argentina
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 5, 2015

If you are accustom to stay at SHERATON properties you will notice very quickly that this is not a category 5 sheraton. The lounge is a joke, they even charge your alcohol and there is practically no food. Good location and that's it. Attached to a shopping mall

Was this review helpful? Yes
Cibeli M, Diretor de vendas at Sheraton Porto Alegre Hotel, responded to this review

Dear Mr. Alejandro, First of all we would like to thank you for the opportunity of having you as a guest in our hotel and for receiving your comments. It is really important for us to receive your feedback regarding our services and your experience. We have thoroughly reviewed your comments and we can assure you that our Food and... More 

Bengaluru (Bangalore), India
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 24, 2015

I really liked the location of this hotel to start with. It is just 20 - 25 minutes from the Airport. And it is located in a very nice residential area. Its nice and quiet and lot of greenery. Feels nice and fresh. Most of all, its is located bang in the center of lots and lots of pubs, clubs... More 

Was this review helpful? Yes
Cibeli M, Diretor de vendas at Sheraton Porto Alegre Hotel, responded to this review

Dear Mr. Rajibu We would like to thank you for your comments about our services and emphasize that all the attention you received is real genuine and a result of the consciousness of all our employees regarding the importance of each guest in our Hotel. The commitment with our guest is the reason of our business. We really appreciate your... More 

Buenos Aires, Argentina
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 22, 2015

The property is ok, with the usual services and amenities for the business traveler. Service is rather erratic depending on your "luck of the day", and it is unforgivable that a hotel of this standard does not have a decent bar... There is "something" on the ground floor where you can get a beer in the evening, and if you... More 

Was this review helpful? Yes 1
Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear Ruben, First of all we would like to thank you for your comments of Sheraton Porto Alegre Hotel. Our team was very motivated with your comments and compliments regarding the quality of our services, and we hope we can continue deserving your loyalty and presence in our Hotel. Sincerely, Lidiane Andreatta More 

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