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Sheraton Porto Alegre Hotel

Certificate of Excellence
4.0 of 5
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Rua Olavo Barreto Viana 18 | Moinhos de Vento, Porto Alegre, State of Rio Grande do Sul 90570-010, Brazil
Sheraton Porto Alegre Hotel
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Ranked #6 of 75 Hotels in Porto Alegre
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
Prashy21 Bengaluru (Bangalore), India
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483 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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Bengaluru (Bangalore), India
Level Contributor
32 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel is centrally located, close to airport, lines of restaurants, bars, parks and also adjacent to a mall. You cant ask for more. The hotel itself is very nice, service good and all amenities you need. Breakfast options are limited, i would have expected more from Sheraton. But all in all, a very good stay and if returned to... More 

Was this review helpful? Yes
Cibeli M, Diretor de vendas at Sheraton Porto Alegre Hotel, responded to this review

Dear Mr. Prashy, First of all we would like to thank you for the opportunity of having you as a guest in our hotel, it is really important for us to receive your feedback regarding our services and your experience. Your comments about the breakfast were thoroughly reviewed and directed to the Food and Beverage coordinator who is certainly reviewing... More 

Buenos Aires, Argentina
Level Contributor
27 reviews
4 hotel reviews
2 of 5 stars Reviewed 2 days ago NEW

If you are accustom to stay at SHERATON properties you will notice very quickly that this is not a category 5 sheraton. The lounge is a joke, they even charge your alcohol and there is practically no food. Good location and that's it. Attached to a shopping mall

Was this review helpful? Yes
Cibeli M, Diretor de vendas at Sheraton Porto Alegre Hotel, responded to this review

Dear Mr. Alejandro, First of all we would like to thank you for the opportunity of having you as a guest in our hotel and for receiving your comments. It is really important for us to receive your feedback regarding our services and your experience. We have thoroughly reviewed your comments and we can assure you that our Food and... More 

Bengaluru (Bangalore), India
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

I really liked the location of this hotel to start with. It is just 20 - 25 minutes from the Airport. And it is located in a very nice residential area. Its nice and quiet and lot of greenery. Feels nice and fresh. Most of all, its is located bang in the center of lots and lots of pubs, clubs... More 

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Buenos Aires, Argentina
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 22, 2015

The property is ok, with the usual services and amenities for the business traveler. Service is rather erratic depending on your "luck of the day", and it is unforgivable that a hotel of this standard does not have a decent bar... There is "something" on the ground floor where you can get a beer in the evening, and if you... More 

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Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear Ruben, First of all we would like to thank you for your comments of Sheraton Porto Alegre Hotel. Our team was very motivated with your comments and compliments regarding the quality of our services, and we hope we can continue deserving your loyalty and presence in our Hotel. Sincerely, Lidiane Andreatta More 

Phoenix, Arizona
Level Contributor
246 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
5 of 5 stars Reviewed April 16, 2015

Great location, very clean, comfortable beds and spacious accommodations. The staff is very attentive. They do not offer coffee makers in the room which may be common here but they have a nice breakfast offering on the 5th floor. The hotel is next to a mall and a park so there are easy ways to stroll, shop or run. Many... More 

Was this review helpful? Yes
Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear Guest, First of all we would like to thank you for your comments of Sheraton Porto Alegre Hotel. Our team was very motivated with your comments and compliments regarding the quality of our services, and we hope we can continue deserving your loyalty and presence in our Hotel. Sincerely, Lidiane Andreatta More 

Rio de Janeiro, RJ
Level Contributor
251 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed March 26, 2015

Been many times and still stay here. Best choice in Porto Alegre. Close to best business, restaurants and shops in town. Comfortable and Staff is exceptional 2 downsides: South Brazil eletricity is 220v, but as an International flag should provide some 110v plugs in room or convert the whole hotel. Make clearer and easier access to 110v. Room Service is... More 

Was this review helpful? Yes
Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear Guest, First of all we would like to thank you for your comments of Sheraton Porto Alegre Hotel. Our team was very motivated with your comments and compliments regarding the quality of our services, and we hope we can continue deserving your loyalty and presence in our Hotel. Sincerely, Lidiane Andreatta More 

Burlington, Canada
Level Contributor
85 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed March 13, 2015 via mobile

The hotel is well located with good restaurants, boutiques, high end shopping centre and night life. The service is top class. The rooms have plenty of drawer space allowing you to unpack. Unlike may hotels in South America, ironing boards and iron are in the room. For foreign travelers, English is spoken. I would stay here again.

Was this review helpful? Yes
Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear Guest, First of all we would like to thank you for your comments of Sheraton Porto Alegre Hotel. Our team was very motivated with your comments and compliments regarding the quality of our services, and we hope we can continue deserving your loyalty and presence in our Hotel. Sincerely, Lidiane Andreatta More 

Sao Paulo, SP
Level Contributor
237 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed February 23, 2015

Had a very nice stay. The staff was always very helpful and friendly, and even though the hotel was full because of the UFC event they managed to keep it under control. Rooms are good, comfortable, silent, good AC. The only thing I didn't like was that you can't throw a bit of paper inside the toilet that it clogs.... More 

Was this review helpful? Yes
Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Prezado Fernando, First of all we would like to thank you for your comments of Sheraton Porto Alegre Hotel. Our team was very motivated with your comments and compliments regarding the quality of our services, and we hope we can continue deserving your loyalty and presence in our Hotel. Sincerely. Lidiane Andreatta More 

Stittsville, Canada
Level Contributor
126 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed February 8, 2015

I spent two weeks here on a business trip, which my wife and 3 month old had accompanied me on from Canada. We were very impressed with the hotel overall, but especially with the service! Throughout our stay we were always greeted warmly and welcomed whenever we came or left. There was one agent particular who made our stay enjoyable,... More 

Was this review helpful? Yes 1
Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear Jeff, First of all we would like to thank you for your comments of Sheraton Porto Alegre Hotel. Our team was very motivated with your comments and compliments regarding the quality of our services, and we hope we can continue deserving your loyalty and presence in our Hotel. Sincerely. Lidiane Andreatta More 

Praia, Cape Verde
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 5, 2015

This is an extremely nice place to stay and is convenient to the most wonderful things to do in Porto Alegre. The staff are fantastic and go out of their way to make you happy. Just outside are tons of great restaurants and it is attached to a shopping mall.

Was this review helpful? Yes
Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear Ray, First of all we would like to thank you for your comments of Sheraton Porto Alegre Hotel. Our team was very motivated with your comments and compliments regarding the quality of our services, and we hope we can continue deserving your loyalty and presence in our Hotel. Sincerely, Lidiane Andreatta More 

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