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All 65 Porto Alegre hotels

Sheraton Porto Alegre Hotel

4.0 of 5 Hotel   |   Rua Olavo Barreto Viana 18 | Moinhos de Vento, Porto Alegre, State of Rio Grande do Sul 90570-010, Brazil
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Sheraton Porto Alegre Hotel
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83%
Ranked #6 of 65 hotels in Porto Alegre
Certificate of Excellence 2013
A recent review
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318 people have reviewed this hotel

Traveler rating
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    137
    32
    14
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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English first
Atlanta
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is my 3rd time over 5 years. Hotel is steadily improving yet bathrooms still have old showers. It is a quality business hotel with strong service at front desk. They are remodeling the breakfast area which is needed. Excellent location near tons of fun/hip bars/restaurants and connected to a first class mall with lots of shopping. Good running park... More

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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Thinking of a hotel in a province is ok. But when compared to other Sheraton hotels around the globe. You can tell there's still opportunity for improvement. Checkin staff are gentle though not well informed about services in the property. 15th floor lounge has 1 hr of free caipirinhas but not much food. Sheets smell bleach. You can tell they... More

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Lidiane A, Diretor de vendas at Sheraton Porto Alegre Hotel, responded to this review
Google Translation

Prezado Gustavo, Em primeiro lugar aproveitamos esta oportunidade para agradecer-lhe por escolher o Sheraton Porto Alegre Hotel como destino e... More

Suburban Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 20, 2014

I stay at this hotel for business once a year and stay for the work week. It is not far from airport. Situated with a mall attached and also a nice variety of decent restaurants within safe walking distance. Rooms clean. Fitness center sufficient with beautiful view. Tight security around floor access. One of the better breakfast buffets although you... More

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Lidiane A, Diretor de vendas at Sheraton Porto Alegre Hotel, responded to this review

Dear Mr. First of all we would like to thank you for choosing Sheraton Porto Alegre as a destiny in your last visit. We would like to thank you for your comments regarding our services and emphasize that all the attention you received is real genuine and a result of the consciousness of all employees about the importance of each... More

Jakarta, Indonesia
Top Contributor
57 reviews 57 reviews
21 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed January 31, 2014

Stayed here twice for 1 night in the same week. The location of the hotel is very good with shopping centre next door and bars and restaurants in the area. Close to the airport, It took me 15 minutes from the airport to get there, but that was at night. The rooms are large and good, but differ in quality.... More

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Lidiane A, Diretor de vendas at Sheraton Porto Alegre Hotel, responded to this review

Dear, First of all we would like to thank you for choosing Sheraton Porto Alegre as a destiny in your last visit. We would like to thank you for your comments regarding our services and emphasize that all the attention you received is real genuine and a result of the consciousness of all employees about the importance of each guest... More

Amsterdam, The Netherlands
Top Contributor
260 reviews 260 reviews
25 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed January 14, 2014

In the last 3 or 4 years, I have stayed with my family at this hotel for a couple of days during Christmas. It has for us the most perfect location, because it has direct access to the Shopping "Moinhos de Ventos", facilitating very much our shopping for Christmas. It was a bit run down as I see it and... More

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Lidiane A, Diretor de vendas at Sheraton Porto Alegre Hotel, responded to this review

Dear Ju, First of all we would like to thank you for stay in Sheraton Porto Alegre and for having taken your valuable time to comment about your stay. We would like to thank you for your comments regarding our services and emphasize that all the attention you received is real genuine and a result of the consciousness of all... More

NJ
Top Contributor
210 reviews 210 reviews
168 hotel reviews
87 helpful votes 87 helpful votes
2 of 5 stars Reviewed December 29, 2013

Hotel appearance was promising but upon further experience it needs much help on multiple levels. Customer service from most staff was good but a few standouts left us with a negative memory. Seemed like everything I had requested was an effort and a major inconvenience even though hotel was at 24% capacity during stay(day after Christmas). I am Lifetime GOLD... More

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Lidiane A, Diretor de vendas at Sheraton Porto Alegre Hotel, responded to this review

Dear, First of all we would like to thank you for stay in Sheraton Porto Alegre and for having taken your valuable time to comment about your stay. It is not part of the company policy to justify failures, but we agree on your comments. We assure that we will do our best to improve our services in order to... More

Rio de Janeiro, RJ
Top Contributor
150 reviews 150 reviews
32 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed November 24, 2013

I have stayed a few times there since it was open and the owners must have regret the constructor hired. Bad quality made it got worn out very quickly and that is a petty. Best location impossible, very polite and pro-active staff as good Sheratons have, rooms spacious enough. Still my choice in Porto Alegre. The gym is free, but... More

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Lidiane A, Diretor de vendas at Sheraton Porto Alegre Hotel, responded to this review

Dear Mr. First of all we would like to thank you for choosing Sheraton Porto Alegre as a destiny in your last visit. We would like to take this opportunity to announce you that at the beginning of May 2013, we started the renovation of all corridors and rooms of Sheraton Porto ALegre Hotel in order to give to our... More

London, United Kingdom
Top Contributor
101 reviews 101 reviews
30 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed November 21, 2013

I spent one week working in Porto Alegre, -lovely city- and the Sheraton was my home for those days. The people from the hotel are great. Nice and welcoming. When the hotel forgot to send to my room for 4 days my welcome gift and other stuff that the local company had left for me to be delivered in my... More

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Lidiane A, Diretor de vendas at Sheraton Porto Alegre Hotel, responded to this review

Dear Mr. Patricio, First of all we would like to thank you for choosing Sheraton Porto Alegre as a destiny in your last visit. We would like to apologize for the inconveniences experienced in our Hotel. Justify failures is not part of our company philosophy and therefore we agree on your comments and will work with our team to correct... More

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 20, 2013

Hi guys, Been in Porto Alegre for 8 nights last week for work. Shooting a commercial for a big brand as a producer, The company booked the hotel, like 7 to 10 rooms dont remember, Since me and my wife have just became parents I call the hotel because I needed to go with my family. We booked a premium... More

Was this review helpful? Yes 1
Lidiane A, Diretor de vendas at Sheraton Porto Alegre Hotel, responded to this review

Dear JFR Romero, First of all we would like to thank you for stay in Sheraton Porto Alegre and for having taken your valuable time to comment about your stay in our questionnaire. We would like to thank you for your comments regarding our services and emphasize that all the attention you received is real genuine and a result of... More

Povoa de Varzim, Portugal
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 18, 2013

The hotel is located in one of the most expensive areas in Porto Alegre with a lot of restaurants and pubs within walking distance. The reception is well decorated and comfortable and staff attentive. The room was large although a big beaten in the decor. The hotel is renovating them so I Imagine that in one year full renovation will... More

Was this review helpful? Yes
Lidiane A, Diretor de vendas at Sheraton Porto Alegre Hotel, responded to this review

Dear, First of all we would like to thank you for your loyalty to our brand and specially to Sheraton Porto Alegre Hotel. We apologize for the inconveniences experienced during your stay last time in Sheraton Porto Alegre. Your comments were thoroughly reviewed and we guarantee that about the points reported of our services were not good, we will take... More

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Additional Information about Sheraton Porto Alegre Hotel

Also Known As:
Sheraton Porto Alegre
Porto Alegre Sheraton
Sheraton Porto Alegre Hotel Brazil
Address: Rua Olavo Barreto Viana 18 | Moinhos de Vento, Porto Alegre, State of Rio Grande do Sul 90570-010, Brazil
Location: Brazil > State of Rio Grande do Sul > Porto Alegre
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Porto Alegre
#6 Business Hotel in Porto Alegre
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Porto Alegre Hotel 4*
Reservation Options:
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