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All 70 Porto Alegre hotels

Sheraton Porto Alegre Hotel

4.0 of 5 Hotel   |   Rua Olavo Barreto Viana 18 | Moinhos de Vento, Porto Alegre, State of Rio Grande do Sul 90570-010, Brazil
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Sheraton Porto Alegre Hotel
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Ranked #6 of 70 Hotels in Porto Alegre
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Paul_Smith_2301 Rio de Janeiro, RJ
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392 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rio de Janeiro, RJ
Top Contributor
53 reviews 53 reviews
32 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is a standard, brand new Sheraton. Very good business option in Porto Alegre . Easy access to Calçada da Fama, a street with a number of restaurants and bars in the Moinhos neighborhood, next to a Mall entrance.

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Tianjin, China
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

This was a nice hotel that is starting to show its age - due for a refresh. Although I always had excellent service by all staff, some of my colleagues experience erratic service, sometimes great, other times not so much. My room was pleasant and adequately furnished. The Wifi was amazing, at least for room 208 some of the fastest... More

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São Paulo, São Paulo, Brazil
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

It's an excellent hotel to stay on a business travel. You'll find spacious rooms, polite and helpful receptionists. Based on a prime location and next to a shopping mall (with own entrance) and close to several restaurants and bars. It's a little bit expensive but I recommend.

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Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear Eduardo, First of all we would like to thank you for stay in Sheraton Porto Alegre and for having taken your valuable time to comment about your stay in Tripadvisor. We would like to thank you for your comments regarding our services and emphasize that all the attention you received is real genuine and a result of the consciousness... More

Tel Aviv, Israel
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 13, 2014

Business hotel with excellent location, spacious rooms, clean, but the service was very poor. The rooms had problems: in our first stay we got the room with a broken window and our key card did not work, they also forgot to clean the room.They promised us better room for our next stay ( we were coming back after several days... More

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Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review
Google Translation

Prezado Sr. Mauro, Em primeiro lugar aproveitamos esta oportunidade para agradecer-lhe por escolher o Sheraton Porto Alegre Hotel como destino... More

Memphis, Tennessee
Top Contributor
171 reviews 171 reviews
20 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed September 7, 2014 via mobile

This hotel is probably the best choice in the city for business travel. Very nice lobby and front desk staff. They speak English as well. The room was very updated and clean. Bed was comfortable and provided a good nights rest. Bathroom is well appointed. Soaps are very nice fragrance and plenty of them. Shower was excellent in terms of... More

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Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear, First of all we would like to thank you for choosing Sheraton Porto Alegre as a destiny in your last visit. We would like to thank you for your comments regarding our services and emphasize that all the attention you received is real genuine and a result of the consciousness of all employees about the importance of each guest... More

Ann Arbor, Michigan
Top Contributor
70 reviews 70 reviews
31 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed September 6, 2014

Beautiful, well-kept and comfortable hotel in Porto Alegre. Good breakfast, reliable wifi. There's and adjoining shopping mall (not for me), and some great bars and restaurants within easy walking distance. I'd definitely return.

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Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear, First of all we would like to thank you for stay in Sheraton Porto Alegre and for having taken your valuable time to comment about your stay in Tripadvisor. We would like to thank you for your comments regarding our services and emphasize that all the attention you received is real genuine and a result of the consciousness of... More

Hong Kong, China
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 4, 2014

Hotel is ok but staff can be lousy, even rude when in bad mood, no slipper in the room, breakfast so so. Worst is they charge you for internet while the room rates are not cheap. Doubt that it's the best hotel in Porto Alegre, otherwise it's worrying for the city.

Was this review helpful? Yes 1
Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear Charles, First of all we would like to thank you for choosing Sheraton Porto Alegre as a destiny in your last visit. We would like to apologize for the inconveniences experienced in our Hotel. We would like to take this opportunity to announce you that at the beginning of May 2013, we started the renovation of all corridors and... More

Senior Contributor
28 reviews 28 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 15, 2014

Pros: Good service from door to room. Property is very clean and staff is very courteous. Rooms are spacious and views of city are nice. WiFi service is fast. I recommend adding the breakfast and WiFi service which also includes access to lounge room for roughly $30 US (rates may vary). The location is the best attribute with bars and... More

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Lidiane A, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear, First of all we would like to thank you for stay in Sheraton Porto Alegre and for having taken your valuable time to comment about your stay in Tripadvisor. We would like to thank you for your comments regarding our services and emphasize that all the attention you received is real genuine and a result of the consciousness of... More

Sao Paulo, SP
Top Contributor
74 reviews 74 reviews
57 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed July 22, 2014

If you're travelling on business, this is the best option in Porto Alegre in my opinion. It's even better now after the remodelling of some floors and breakfast area. It's a great location (just beside a shopping mall) in a great neighbor of the city. The new hotel rooms are just perfect and the internet speed is very good! The... More

Was this review helpful? Yes 1
Lidiane A, Diretor de vendas at Sheraton Porto Alegre Hotel, responded to this review

Dear Denylson, First of all we would like to thank you for choosing Sheraton Porto Alegre as a destiny in your last visit. We would like to thank you for your comments regarding our services and emphasize that all the attention you received is real genuine and a result of the consciousness of all employees about the importance of each... More

New York City, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed July 6, 2014

Let me preface this review by the following: - I've been to this hotel at least 3-4 times in the past. I actually was married in this hotel a few years ago. - I use Starwood hotels at least once or twice a month in the US and in Europe. - I speak Portuguese fluently and I am used to... More

Was this review helpful? Yes 4
Lidiane A, Diretor de vendas at Sheraton Porto Alegre Hotel, responded to this review

Dear Guest, First of all we would like to thank you for stay in Sheraton Porto Alegre and for having taken your valuable time to comment about your stay in Tripadvisor. Your comments were thoroughly reviewed and we guarantee that about the points reported , we will take measures to improve the experience offered to our guests. We really appreciate... More

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Additional Information about Sheraton Porto Alegre Hotel

Address: Rua Olavo Barreto Viana 18 | Moinhos de Vento, Porto Alegre, State of Rio Grande do Sul 90570-010, Brazil
Location: Brazil > State of Rio Grande do Sul > Porto Alegre
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Porto Alegre Hotel 4*
Number of rooms: 171
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Also Known As:
Sheraton Porto Alegre Hotel Brazil
Porto Alegre Sheraton

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