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All 68 Porto Alegre hotels

Mercure Porto Alegre Manhattan

4.0 of 5 Hotel   |   Rua Miguel Tostes 30 | Moinhos de Ventos, Porto Alegre, State of Rio Grande do Sul 90430-060, Brazil
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85%
Ranked #9 of 68 hotels in Porto Alegre
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 weeks ago
lmvi2003 Brazil
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419 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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English first
Brazil
Top Contributor
59 reviews 59 reviews
29 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It is very well located, near restaurants, shops and hospitals in a posh neighbourhood. The site doesn´t inform that the parking is not included in the price. The service is ok, no drink or any additional courtesy was offered (though I have the gold le club member card) as in other hotels of this chain. The room needs some renovation... More

Review collected in partnership with Accorhotels.com

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FernandoKanbara, Gerente geral at Mercure Porto Alegre Manhattan, responded to this review

Dear Imvi 2003: Thank you for taking the time to tell us about your experience at the Mercure Porto Alegre Manhattan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More

São Paulo, SP
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 8, 2014

Lack of maintenance and cleaning in the bathroom, bathroom exhaust fan should never have been cleaned since the inauguration, coupled with incompetence in serving resulting in the worst Mercure in Brazil.

Review collected in partnership with Accorhotels.com

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FernandoKanbara, Gerente geral at Mercure Porto Alegre Manhattan, responded to this review
Google Translation

Prezada Aninha, Agradeço que tenha compartilhado suas experiências relacionadas a sua hospedagem no Mercure Porto Alegre Manhattan. Gostaria de pedir... More

Brasileia, AC
Top Contributor
124 reviews 124 reviews
39 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed June 1, 2014

The Mercure Manhattan in Porto Alegre will remind most travelers of a boutique style mini suite hotel which one can find in various parts of Manhattan, NY. Aside from the absolutely pathetic gym, the hotel is nice. I could do without the motion sensors in the hallways which leave one constantly walking down dark hallways until the CF lights finally... More

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FernandoKanbara, Gerente geral at Mercure Porto Alegre Manhattan, responded to this review

Dear Mr SG: Thank you for taking the time to tell us about your experience at the Mercure Porto Alegre Manhattan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More

Rio de Janeiro, RJ
Top Contributor
95 reviews 95 reviews
26 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed April 29, 2014

As I have business in Porto Alegre, I spend about one night a month there. This gives me a chance to sample different hotels, but for the past six months I have repeatedly stayed at the Mercure Manhattan as it is walking distance to the place in Porto Alegre where I spend my business day. Then last week the situation... More

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FernandoKanbara, Gerente at Mercure Porto Alegre Manhattan, responded to this review

Dear Guest, We appreciate you have shared your comments regarding your stay at Mercure Porto Alegre Manhattan. We are sorry we have not matched your expectations. I would like to inform you that your comments regarding the quality of the supply and replenishment of the amenities were shared with those responsible for this service. Be assured that we will be... More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 3, 2014

Stayed there for 5 days and have had most unbelievably bad experience in a hotel. After taking a shower in the first night I noticed a very strong smell of solvent and a kind of "greasy" touch in the hot water and reported it to the front desk. They sent the maintenance in and the guy explained me that one... More

Was this review helpful? Yes 1
FernandoKanbara, Gerente at Mercure Porto Alegre Manhattan, responded to this review

Dear Sr. Gonelli, Thank you for taking the time to tell us about your experience at the Mercure Porto Alegre Manhattan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More

Top Contributor
61 reviews 61 reviews
30 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed December 14, 2013

The hotel is located in a busy area and was not built with noise reduction in mind. I was on the 10th floor and heard a lot of traffic in the evening until the city began to calm down at 11:30 or 12:00. The room has individual air conditioning units that are noisy also. Add the T.V which is louder... More

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FernandoKanbara, Gerente geral at Mercure Porto Alegre Manhattan, responded to this review

Dear user "Noodlechecker", Thanks for your comments. These informations will allow us improve our services and products. About the noise problem from air conditioning, we will change the equipment in january,2014. Talking about the lights, we are working to change some equipments to better functioning. The location, as mentioned, it is one of the best in Porto Alegre, close from... More

Los Angeles, California
1 review
1 of 5 stars Reviewed November 17, 2013

Found two bed bugs upon entering room. One crawling on desk top and one on picture frame above bed. Changed rooms immediately. One front desk attendant laughed when I told them, then the other apologized and gave me a new room which so far is clear. Room 508.

Was this review helpful? Yes
FernandoKanbara, Gerente geral at Mercure Porto Alegre Manhattan, responded to this review

Dear Jordan L, Thanks for your comments. This will allow us improve better services and products. I will reinforce the procedures and behaviors with my team about this problem. I hope to see you again in Porto Alegre. Sincerely, Fernando Kanbara General Manager Mercure POA Manhattan More

Auckland, New Zealand
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 27, 2013

Stayed here for a week in relation to a sports event. We had a superior room with a balcony and being on the 11th floor we had wide views of the city. The rooms are of good size, with accompanying bathroom (inc the biggest shower I've encountered in a hotel) and a small kitchen. We did have to ask for... More

Was this review helpful? Yes
FernandoKanbara, General Manager at Mercure Porto Alegre Manhattan, responded to this review

Dear Smithy: We very much appreciate your comments regarding your stay at the Mercure Porto Alegre Manhattan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More

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Additional Information about Mercure Porto Alegre Manhattan

Address: Rua Miguel Tostes 30 | Moinhos de Ventos, Porto Alegre, State of Rio Grande do Sul 90430-060, Brazil
Location: Brazil > State of Rio Grande do Sul > Porto Alegre
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Porto Alegre Manhattan 4*
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Also Known As:
Mercure Porto Alegre Manhattan Brazil

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#4 Luxury Hotel in Porto Alegre #5 Romantic Hotel in Porto Alegre #7 Family Hotel in Porto Alegre #9 Business Hotel in Porto Alegre
Hotel Class
Official Description (provided by the hotel)
The best location in Porto Alegre, close to Parcao, Parque Redeçao and Calcada da Fama (famous street with bars and restaurants). ... more   less 
Number of rooms
168

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