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All 33 Gramado hotels

Serrano Resort Convencoes & Spa

4.0 of 5 Hotel   |   Av Das Hortensias 1480, Gramado, State of Rio Grande do Sul 95670, Brazil
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Serrano Resort Convencoes & Spa
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Ranked #9 of 33 hotels in Gramado
A recent review
4 of 5 stars reviewed 1 week ago
IanDogless Johannesburg, South Africa
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660 people have reviewed this hotel

Traveler rating
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    149
    33
    9
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Johannesburg, South Africa
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my second stay at this very comfortable hotel; last year I had an overnight stay and returned this month (April 2014) for a 5 night stay. The location is excellent, with great views, yet in easy walking distance of the center of town. The breakfast selection was extensive, with more than enough for every taste. I was there... More

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Nataly M, Analista de Marketing at Serrano Resort Convencoes & Spa, responded to this review

Hello IanDogless, Thanks for your review, and his testimony will be shared with all employees as a form of motivation. When you have a moment Follow us on social networks GJP Hotels and Resorts, and can also be an updating of promotions. We hope to have an opportunity to welcome you again in the hotels of GJP. More

Florianopolis, SC
Contributor
17 reviews 17 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 14, 2013

This was our second time in Serrano Resort and we will probably come back again some time in the future. Serrano is a cosy and charming place to stay in Gramado. The hotel is conveniently located near almost every place you would like to go in the city. This time our 2-year-old daughter came with us and it was very... More

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Miami, Florida
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 17, 2013

Convention. Place is GREAT. OK - first of all, let me eliminate some frustrations...... My flight was Miami - Panama - Porto Alegre. Porto Alegre is the closest airport. No customs in Panama, just go to your gate. When you get to Porto Alegre, go to the fist floor of the airport and go all the way to the right... More

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Rio de Janeiro
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed April 11, 2013

This hotel is not a resort. It only has a pool, spa and recreation's room. Nothing like an animation team to entertain the guests during the day. In the night, sometimes has only a show in the dinner room. It's a nice hotel, not a resort!

Was this review helpful? Yes 1
Madison, Wisconsin
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 1, 2013

The architectural detail of this hotel is breathtaking. It rained almost the entire week and the power went out once or twice a day but just for a short time. But it seems like that is common place in Gramado? The food is very good and the staff is friendly. The language barrier is tough, but my limited Portuguese and... More

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Curitiba, PR
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 8, 2012

We got a sotao room (good size, view and amenities). The staying was awesome. The staff was very friendly and helpfull. It was during a holiday, but it was possible to note that the property was totally prepared to attend to all the guests. Last year we stayed at Casa da Montanha, during the same holiday period. It is impossible... More

Was this review helpful? Yes 2
Sanfranl1
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed March 18, 2012

My husband and I stayed a weekend at Hotel Serrano and it was much more than we were expecting. Service was wonderful. Grounds and food very good. Not sure on wi-fi as we decided not to take our computers with us. This was not our first time to Gramado and stayed at the hotel just about the whole weekend so... More

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Porto Alegre
Top Contributor
50 reviews 50 reviews
32 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed October 18, 2010

This is the second time I stay at the Serrano Hotel. It is a big mountain resort, with beautiful groundings and on of the best leisure areas in Gramado. It is also well prepared for kids. The hotel is very comfortable, beautiful and well serviced. Its location is terrific: on the top of a short hill just 5 minutes walking... More

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Concordia/SC Brasil
Contributor
18 reviews 18 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 3, 2010

The hotel is not really cheap, but there you can find kids club for child and spa for adults. The restaurants are excellents and the breakfast even better.

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New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 16, 2010

If your are looking to go on a honeymoon and stay at a great hotel. Serrano resort and spa is the place to go. I was fortune to stay at this hotel through CVC travel agency, which was not expensive. The hotel will offer you a lots of amenities and there is no complain on the hotel what so ever.... More

Was this review helpful? Yes 1

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Additional Information about Serrano Resort Convencoes & Spa

Also Known As:
Serrano Hotel Gramado
Serrano Resort Convencoes & Spa Gramado, Brazil
Address: Av Das Hortensias 1480, Gramado, State of Rio Grande do Sul 95670, Brazil
Location: Brazil > State of Rio Grande do Sul > Gramado
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Gramado
#4 Luxury Hotel in Gramado
#5 Romantic Hotel in Gramado
#7 Family Hotel in Gramado
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Serrano Resort Convencoes & Spa 4*
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