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All 35 Gramado hotels

Serrano Resort Convencoes & Spa

4.0 of 5 Hotel   |   Av Das Hortensias 1480 | (Main Street Access by Angelo Bisol), Gramado, State of Rio Grande do Sul 95670, Brazil
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Serrano Resort Convencoes & Spa
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Ranked #9 of 35 Hotels in Gramado
A recent review
4 of 5 stars reviewed 3 weeks ago
worldwideleo Tallinn, Estonia
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1,005 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tallinn, Estonia
Top Contributor
207 reviews 207 reviews
43 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have been there in the past and it has improved a lot. The restaurants are well decorated and the dishes are satisfying. The gym is very small with little options, but the Spa and massage are nice. The rooms are large enough but a bit outdated. It is conveniently walking distance from downtown but far from street noise.

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Jéssica N, Auxiliar de Marketing at Serrano Resort Convencoes & Spa, responded to this review

Dear worldwideleo, Thank you for sharing your experience at Serrano Resort Convenções & Spa with us. We are very proud to know that we've achieved our most importante goal, that is your satisfaction. Your words made us very proud of our hotel. We look forward to welcome you again. More

Johannesburg, South Africa
Top Contributor
63 reviews 63 reviews
26 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 12, 2014

This was my second stay at this very comfortable hotel; last year I had an overnight stay and returned this month (April 2014) for a 5 night stay. The location is excellent, with great views, yet in easy walking distance of the center of town. The breakfast selection was extensive, with more than enough for every taste. I was there... More

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Nataly M, Analista de Marketing at Serrano Resort Convencoes & Spa, responded to this review

Hello IanDogless, Thanks for your review, and his testimony will be shared with all employees as a form of motivation. When you have a moment Follow us on social networks GJP Hotels and Resorts, and can also be an updating of promotions. We hope to have an opportunity to welcome you again in the hotels of GJP. More

Florianopolis, SC
Contributor
18 reviews 18 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 14, 2013

This was our second time in Serrano Resort and we will probably come back again some time in the future. Serrano is a cosy and charming place to stay in Gramado. The hotel is conveniently located near almost every place you would like to go in the city. This time our 2-year-old daughter came with us and it was very... More

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Miami, Florida
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 17, 2013

Convention. Place is GREAT. OK - first of all, let me eliminate some frustrations...... My flight was Miami - Panama - Porto Alegre. Porto Alegre is the closest airport. No customs in Panama, just go to your gate. When you get to Porto Alegre, go to the fist floor of the airport and go all the way to the right... More

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Rio de Janeiro
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed April 11, 2013

This hotel is not a resort. It only has a pool, spa and recreation's room. Nothing like an animation team to entertain the guests during the day. In the night, sometimes has only a show in the dinner room. It's a nice hotel, not a resort!

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Madison, Wisconsin
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 1, 2013

The architectural detail of this hotel is breathtaking. It rained almost the entire week and the power went out once or twice a day but just for a short time. But it seems like that is common place in Gramado? The food is very good and the staff is friendly. The language barrier is tough, but my limited Portuguese and... More

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Curitiba, PR
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 8, 2012

We got a sotao room (good size, view and amenities). The staying was awesome. The staff was very friendly and helpfull. It was during a holiday, but it was possible to note that the property was totally prepared to attend to all the guests. Last year we stayed at Casa da Montanha, during the same holiday period. It is impossible... More

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Sanfranl1
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed March 18, 2012

My husband and I stayed a weekend at Hotel Serrano and it was much more than we were expecting. Service was wonderful. Grounds and food very good. Not sure on wi-fi as we decided not to take our computers with us. This was not our first time to Gramado and stayed at the hotel just about the whole weekend so... More

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Porto Alegre
Senior Contributor
48 reviews 48 reviews
30 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed October 18, 2010

This is the second time I stay at the Serrano Hotel. It is a big mountain resort, with beautiful groundings and on of the best leisure areas in Gramado. It is also well prepared for kids. The hotel is very comfortable, beautiful and well serviced. Its location is terrific: on the top of a short hill just 5 minutes walking... More

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Concordia/SC Brasil
Contributor
20 reviews 20 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed August 3, 2010

The hotel is not really cheap, but there you can find kids club for child and spa for adults. The restaurants are excellents and the breakfast even better.

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Additional Information about Serrano Resort Convencoes & Spa

Address: Av Das Hortensias 1480 | (Main Street Access by Angelo Bisol), Gramado, State of Rio Grande do Sul 95670, Brazil
Location: Brazil > State of Rio Grande do Sul > Gramado
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Serrano Resort Convencoes & Spa 4*
Number of rooms: 272
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Also Known As:
Serrano Hotel Gramado
Serrano Resort Convencoes & Spa Gramado, Brazil

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