This is a big hotel with about 270 rooms in the mountain city of Gramado, southern Brazil. Hotel Serrano is pretty much like the others hotels, ins and B&B's in Gramado: very good quality. We stayed at the luxo (deluxe) room, which is the standard room there. It is good sized, with very comfortable bed, pillows, sheets etc, and well... more

This hotel is quit perfect! The rooms are oustsanding. The staff are nice and they serve you very well. I order caipirinha 2 a.m and they prepare it readlly. They are very well prepared for meetings and conferences! I recomend it! more

I´ve been in Hotel Serrano twice. First time during a bussiness sales convention for 300 people which took place at Serrano Convention Pavilion during winter season. Second during vacation with my parents. Both experiences were delightfull. Evenknowing that could temperatures are not expected in Brazil and mostr places dont offer heating, Serrano is a way to go! Rooms are extremely... more

We stayed there with family and the holyday decorations was superb! Coral singers evrywhere in the city and the children loved the night shows at the lake. Hotel is excelent in many ways! We loved it! more

When we arrived we were upgraded to the best and paid nothing more. The food was wonderful. We really enjoyed our time there. We stayed 7 days in this wonderful place. The place is fabuous and I would recommend it to anyone who wants to be pampered and fawned over. We loved it. The beds are very high quaility and... more