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Serhs Natal Grand Hotel

#3 of 79 Hotels in Natal
Certificate of Excellence
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Via Costeira, 6045 | Via Costeira, Natal, State of Rio Grande do Norte 59090-02, Brazil
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Best prices for: 1 room 1 guest
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Serhs Natal Grand Hotel
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Serhs Natal Grand Hotel
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2,846 reviews from our community

Traveler rating
    1,686
    863
    214
    49
    34
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1,111
859
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278
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars Reviewed yesterday NEW

Very good hotel. Good style, great pools. Breakfast buffet was enjoyable. Other food is fine if you want to stay in. They didn't enforce the no smoking by the pool policy very well. Bed was bad and they replaced with something better for my back. Still went and paid massage though. No round about exit for this hotel so expect... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Great service and food. Awesome views. Went to many beaches in Brazil but Natal beaches are great to walk and take endless walks. Spa and gym well equipped as well. Direct access to beach where we walked. Hard sand makes it easier to run in the area

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Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 1, 2015

The hotel is on the beach and it is a good hotel to stay with kids. There are lots of things for them to do. Drawback, most guests are brazilian and people in the entertaining area do not speak any other language so my kids woukd not stay in the kids' club for long. The hotel is not far from... More 

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Rio de Janeiro, Rio de Janeiro, Brazil
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 1, 2015

The hotel has a good services, good restaurants but I think that it could be nice to have a larger variety of restaurants. The hotel has excellent facilities with beautiful views in the rooms and in almost every restaurant. The beds are in general confortable but some of them do not have the same quality. The spa is really good.... More 

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Sao Paulo, SP
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 7, 2015

Excellent hotel. This was our first time at Sehrs (last time it was at Ocean Palace). Service is very good and hotel people are very helpful and pro-active. There are 4 different restaurants and at all of them we found different kinds of food, from seafood, through past and well prepared beef. Pool bar also very good and waiters always... More 

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Was this review helpful? Yes 1
rogers222
Top Contributor
80 reviews 80 reviews
65 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed December 23, 2014

The Serhs is a great hotel on the beach of Natal, in northeastern Brazil. It's a large property, modern and well-maintained. The location is great, on the city's southern beach (Ponta Negra), although one drawback is that Natal's new airport is about a $50 taxi ride. The hotel itself is large, you'll feel a bit like you're on a cruise... More 

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Gdansk, Poland
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 12, 2014

Hotel is located just few meters from the beach. Rooms are quite comfortable however most of them are with windows on the west-north direction what means that there was no sun on the balcony in October. You should be ready for a long queue in the reception desk since the check-in procedures is time-consuming. Wifi connection is sometimes poor.

Was this review helpful? Yes 5
Lisbon, Portugal
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed August 23, 2014

Located at Via Costeira, at 30 minutes walking to Ponta Negra and 45 km to the Airport this resort is an Oasis between Ponta Negra and Natal and probably one of the bests of Natal. This resort look like a cruise ship. The reception is on the 4th floor. The hotel had one big pool with a bar, a kids... More 

Was this review helpful? Yes 4
Ribeirão Prêto, São Paulo, Brazil
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 18, 2014

Best trip ever... Good location with a wonderful view in every corner of hotel. Meals with quality in the hotel and excelent options outside. The rooms could be better. Good place for jogging and sea sports.

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Was this review helpful? Yes 3
Sao Paulo, SP
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 15, 2014

Wonderful view, nice rooms (confortable bed), good food. Its a good place to go with kids, they have a lot of options to play (pool, garden, recreation, games). The bar service is slow, but if you are in vacations its okay.

Review collected in partnership with this hotel

Was this review helpful? Yes 3
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