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Serhs Natal Grand Hotel

4.0 of 5 Via Costeira, 6045 | Via Costeira, Natal, State of Rio Grande do Norte 59090-002, Brazil
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Certificate of Excellence 2014
Serhs Natal Grand Hotel
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Serhs Natal Grand Hotel
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2,663 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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5 reviews 5 reviews
4 of 5 stars Reviewed 4 days ago NEW

The hotel is on the beach and it is a good hotel to stay with kids. There are lots of things for them to do. Drawback, most guests are brazilian and people in the entertaining area do not speak any other language so my kids woukd not stay in the kids' club for long. The hotel is not far from... More 

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Rio de Janeiro, Rio de Janeiro, Brazil
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

The hotel has a good services, good restaurants but I think that it could be nice to have a larger variety of restaurants. The hotel has excellent facilities with beautiful views in the rooms and in almost every restaurant. The beds are in general confortable but some of them do not have the same quality. The spa is really good.... More 

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Sao Paulo, SP
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel. This was our first time at Sehrs (last time it was at Ocean Palace). Service is very good and hotel people are very helpful and pro-active. There are 4 different restaurants and at all of them we found different kinds of food, from seafood, through past and well prepared beef. Pool bar also very good and waiters always... More 

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rogers222
Top Contributor
77 reviews 77 reviews
62 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed December 23, 2014

The Serhs is a great hotel on the beach of Natal, in northeastern Brazil. It's a large property, modern and well-maintained. The location is great, on the city's southern beach (Ponta Negra), although one drawback is that Natal's new airport is about a $50 taxi ride. The hotel itself is large, you'll feel a bit like you're on a cruise... More 

Was this review helpful? Yes 2
Gdansk, Poland
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 12, 2014

Hotel is located just few meters from the beach. Rooms are quite comfortable however most of them are with windows on the west-north direction what means that there was no sun on the balcony in October. You should be ready for a long queue in the reception desk since the check-in procedures is time-consuming. Wifi connection is sometimes poor.

Was this review helpful? Yes 5
Lisbon, Portugal
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed August 23, 2014

Located at Via Costeira, at 30 minutes walking to Ponta Negra and 45 km to the Airport this resort is an Oasis between Ponta Negra and Natal and probably one of the bests of Natal. This resort look like a cruise ship. The reception is on the 4th floor. The hotel had one big pool with a bar, a kids... More 

Was this review helpful? Yes 4
Ribeirão Prêto, São Paulo, Brazil
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 18, 2014

Best trip ever... Good location with a wonderful view in every corner of hotel. Meals with quality in the hotel and excelent options outside. The rooms could be better. Good place for jogging and sea sports.

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Was this review helpful? Yes 3
Sao Paulo, SP
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 15, 2014

Wonderful view, nice rooms (confortable bed), good food. Its a good place to go with kids, they have a lot of options to play (pool, garden, recreation, games). The bar service is slow, but if you are in vacations its okay.

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Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 7, 2014

I don't know why this hotel gets so many great reviews. The hotel's common areas are okay, but the rooms are terrible.I stayed in a suite, just imagine how the regular rooms are...The room was very old, dirty, full of mold in the A/C grills and in the bathrooms. The mattress was old and noisy. The pillows were old and... More 

Was this review helpful? Yes 2
Rio de Janeiro, RJ
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 6, 2014

A very nice beach resort, with a lot of activities and possibilities. Wonderful view and close to good restaurants, including the best in town, called Camarões. The food and the drinks are good. A place good for couples, excelent for children.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
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Additional Information about Serhs Natal Grand Hotel

Address: Via Costeira, 6045 | Via Costeira, Natal, State of Rio Grande do Norte 59090-002, Brazil
Phone Number:
Location: Brazil > State of Rio Grande do Norte > Natal
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Serhs Natal Grand Hotel 4*
Number of rooms: 396
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Also Known As:
Serhs Grand Natal
Serhs Natal Grand Hotel Brazil
Hotel Style:
#1 Romantic Hotel in Natal
#1 Spa Hotel in Natal
#1 Luxury Hotel in Natal
#1 Top resorts Hotel in Natal
#3 On the Beach Hotel in Natal
#4 Business Hotel in Natal
#5 Family Hotel in Natal

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