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All 78 Natal hotels

Serhs Natal Grand Hotel

4.0 of 5 Resort   |   Via Costeira, 6045 | Via Costeira, Natal, State of Rio Grande do Norte 59090-002, Brazil
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R$399 (BRL)
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87%
Ranked #4 of 78 hotels in Natal
A recent review
5 of 5 stars reviewed 1 week ago
Leandro D Fortaleza, CE
  • Reviews (1,684)
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1,684 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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English first
Fortaleza, CE
1 review
5 of 5 stars Reviewed 1 week ago

Try out the executive standart rooms...they got private allow!! Very nice!! They are on the same floor of the reception...therefore good for those with limited mobility. I also recomend the burger on the sport bar.

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1 review
5 of 5 stars Reviewed 1 week ago

We arrived to this mecca of service and beauty in the late afternoon on a cloudy day; even in the haze the view from our balcony was amazing. The room was impeccably clean and contained a Nescafe coffee machine which hit the spot after a day of flying. Front desk and concierge service was prompt, and the staff has surprisingly... More

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1 review
5 of 5 stars Reviewed 1 week ago

Excellent. I appreciated the professionalism and attention of the reception personnel. One only small problem: one can easily get lost within the halls and aisles. Some improvement in signaling is definitely needed.

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1 review
5 of 5 stars Reviewed 4 weeks ago

Excellent. I appreciated the professionalism and attention of the reception personnel. One only small problem: one can easily get lost within the halls and aisles. Some improvement in signaling is definitely needed.

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Recife, PE
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Very good hotel. I just thought the pizza of the pizza bar was so thin and expensive to be so thin. Anyway the service is good, swimming pools are good, mainly the thermic one. I missed more activities for kids, but not a big deal.

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london
Contributor
12 reviews 12 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 2, 2014

I went on business trip and loved it took my mum with me ...start from the bad things my mum took cash with her and she knows exackly how much she had every day we went for breakfast and room was servised and every day houskeeping was taking 20£ from my mum's wallet..security came and checked cleaning lady was helping... More

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Aldridge, United Kingdom
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 20, 2014

We had our belated honeymoon and stayed here in March. The staff and entertainments team were all full of energy and it was a lot of fun. We were upgraded to a suite free of charge - how nice was that! What a treat. The food was pretty good and the accommodation was comfortable. This place is a great base... More

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1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 18, 2014

Nice view. But the reception people and the other workers should be more educated and more kind. Some recepcionist would not even say good morning! Beds are not that comfy.. and the kids club could do more...bit boring. I would not come back here with my kids again. I dont understand why this hotel is highly rated.

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Goiania, Brazil
Top Contributor
52 reviews 52 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed November 13, 2013

In Natal you can choose from a charmy "posada" at Ponta Negra, where the beach is more adequate, to big conventional hotels at "via costeira", where the sea is agitated and high tides almost don't allowing you a swim. At Serhs, in via costeira, you got nice rooms (prefer 7th floor), since the first ones are under the level of... More

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Los Angeles
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed October 15, 2013

Stayed in a suite on the top (7th) floor. Room was amazing, with a large balcony and a jaccuzi on the deck. Service was very good and everybody was really helpful. Beds were perfect and comfortable, and the room was quiet despite the road traffic just outside the door. Breakfast is top notch (try the custom cooked eggs.) The pool... More

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Additional Information about Serhs Natal Grand Hotel

Address: Via Costeira, 6045 | Via Costeira, Natal, State of Rio Grande do Norte 59090-002, Brazil
Phone Number:
Location: Brazil > State of Rio Grande do Norte > Natal
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Serhs Natal Grand Hotel 4*
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Also Known As:
Serhs Grand Natal
Serhs Natal Grand Hotel Brazil

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Romantic Hotel in Natal #1 Top resorts Hotel in Natal #1 Spa Hotel in Natal #1 Luxury Hotel in Natal #3 On the Beach Hotel in Natal #4 Business Hotel in Natal #5 Family Hotel in Natal
Hotel Class
Official Description (provided by the hotel)
Descubra um inovador conceito em hospitalidade. Localizado entre as praias de Ponta Negra e Areia Preta, na Via Costeira de Natal, a 12 km do Aeroporto Augusto Severo. Destaca-se por sua moderna e elegante construcao e sobre tudo pela qualidade dos seus servicos e instalacoes.Trata-se de um complexo hoteleiro de categoria 5 estrelas com padrao europeu: ambientacao e design exclusivos, classe, conforto, elegancia em detalhes. Qualidades a disposicao de nossos clientes em Natal, a cidade do Sol conhecido como a cidade de ar mais puro das Americas. ... more   less 
Number of rooms
396

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