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Serhs Natal Grand Hotel

#4 of 82 Hotels in Natal
Certificate of Excellence
Via Costeira, 6045 | Via Costeira, Natal, State of Rio Grande do Norte 59090-02, Brazil
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1 room 1 guest
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3,296 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The resort is great -- nice big suites with balconies, several pools, one of them with a swim-up bar. A few restaurants in the hotel, and a bar that is open very late. Breakfast every morning is amazing. The internet, however, is completely useless. You may be able to respond to a few e-mails, but that's about it. Forget skype,... More 

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São Paulo, Brazil
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location is beautiful: coast, beach front (strong sea). It is a huge hotel, not a bit personal or charming. Our check in was weird, we arrived at the room and they were finishing the cleaning. But the check out was nice, the let us use the spa bathroom for a shower after a beach day. The restaurant beach front... More 

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Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It was ok, definitely not worth its 5 stars. The location was a bit far from the city but very beautiful and surrounded by dunes, the swimming pools areas were great with lots of activities to do but also very quiet if you needed too. The staff was friendly and very helpful and the service at the swimming pool areas... More 

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Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Really nice resort hotel just outside Natal. Catering in particular for families, but enough space to find to quiet places at the beach or at the far end pools. Only breakfast buffet is a zoo, where you have to fight for a table which will be cleared as soon as you get up even if you are just getting your... More 

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Sao Paulo, SP
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed July 25, 2015

I booked a trip to Natal with Tam Viagems (which I don't recommend, but thats another story) and the hotel they selected for us was the Sehrs Natal Grand. This is a nice hotel - beautiful, well kept, gorgeous pool - all of that. But. It was too large, and too crazy to feel like a relaxing getaway. July is... More 

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Virginia
Level Contributor
51 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 6, 2015

I had a beautiful room on the first floor. It was very large, had two separate bathrooms, one with a tub and one with a shower. It had a living room area adjacent to a large bedroom area. The two could be separated with large wooden doors. The hotel has really nice pools, I believe there are 4 of them,... More 

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Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 26, 2015

Very nice hotel. Stayed there for 2 weeks Had a fabulous time. Food and drink where very good ,rooms they were clean and tidy. Very near was restaurants and a beach front that at night all the stool sellers where out selling their goods. You must visit the mall that is situated in the city centre.

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 27, 2015

Wonderful place and beaches, very nice food, lovelly people.Great service and food. Beatiful views. Went to many beaches in Brazil but Natal beaches are great to walk and take endless walks. Spa and gym well equipped as well. Direct access to beach where we walked. Hard sand makes it easier to run in the area

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parede
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 26, 2015

Very good for holidays with family and friends. Wonderfull breakfast, friendly staff. Nice beach, good for a walk to Ponta Negra. There're a lots of things to do. the hotel is near the famous restaurants in Natal, like Camarões, Farofa de agua,...

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 18, 2015

Very good hotel. Good style, great pools. Breakfast buffet was enjoyable. Other food is fine if you want to stay in. They didn't enforce the no smoking by the pool policy very well. Bed was bad and they replaced with something better for my back. Still went and paid massage though. No round about exit for this hotel so expect... More 

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