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Serhs Natal Grand Hotel

4.0 of 5 Via Costeira, 6045 | Via Costeira, Natal, State of Rio Grande do Norte 59090-002, Brazil
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Serhs Natal Grand Hotel
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1,999 reviews from our community

Traveler rating
    1,154
    610
    163
    41
    31
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gdansk, Poland
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Hotel is located just few meters from the beach. Rooms are quite comfortable however most of them are with windows on the west-north direction what means that there was no sun on the balcony in October. You should be ready for a long queue in the reception desk since the check-in procedures is time-consuming. Wifi connection is sometimes poor.

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Lisbon, Portugal
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed August 23, 2014

Located at Via Costeira, at 30 minutes walking to Ponta Negra and 45 km to the Airport this resort is an Oasis between Ponta Negra and Natal and probably one of the bests of Natal. This resort look like a cruise ship. The reception is on the 4th floor. The hotel had one big pool with a bar, a kids... More

Was this review helpful? Yes 1
Ribeirão Prêto, São Paulo, Brazil
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 18, 2014

Best trip ever... Good location with a wonderful view in every corner of hotel. Meals with quality in the hotel and excelent options outside. The rooms could be better. Good place for jogging and sea sports.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Sao Paulo, SP
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 15, 2014

Wonderful view, nice rooms (confortable bed), good food. Its a good place to go with kids, they have a lot of options to play (pool, garden, recreation, games). The bar service is slow, but if you are in vacations its okay.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 7, 2014

I don't know why this hotel gets so many great reviews. The hotel's common areas are okay, but the rooms are terrible.I stayed in a suite, just imagine how the regular rooms are...The room was very old, dirty, full of mold in the A/C grills and in the bathrooms. The mattress was old and noisy. The pillows were old and... More

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Rio de Janeiro, RJ
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 6, 2014

A very nice beach resort, with a lot of activities and possibilities. Wonderful view and close to good restaurants, including the best in town, called Camarões. The food and the drinks are good. A place good for couples, excelent for children.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Sao Paulo, SP
1 review
4 of 5 stars Reviewed August 6, 2014

The Hotel is located right on top of the ocean. The rooms are very nice and clean and you can't beat the view. There are many choices of leisure activities and restaurants, but you may find some of these restaurants closed, during the day, and service is VERY slow, which is OK if you are in a vacation, but not... More

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Lisbon, Portugal
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 4, 2014

It's definitely a kids friendly hotel; the baby menu was a good surprise. Rooms are quite nice and the views are spectacular. Food is good but overpriced. Grounds are properly taken cared of and maintained. Helpful staff.

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Beachbade
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 29, 2014

We came across this hotel by chance. We had unfortunately been involved in TAP Portugal Airlines cancellations and this was the hotel that we were sent to. This is by far one of the best of Natal's hotels from what we could see. It is bright, clean and spacious. Rooms are roomy with good decor and lovely views of the... More

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Manhasset, New York
1 review
5 of 5 stars Reviewed July 26, 2014

Stayed here for 5 days during the world cup. It was a great experience. The food at all the restaurants were tasty and the amenities like the spa and pools were a treat. In particular, the service was outstanding. I lost my cell phone the second night of my stay and the hotel staff IRiccardo Facchini) went out of there... More

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Additional Information about Serhs Natal Grand Hotel

Address: Via Costeira, 6045 | Via Costeira, Natal, State of Rio Grande do Norte 59090-002, Brazil
Phone Number:
Location: Brazil > State of Rio Grande do Norte > Natal
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Serhs Natal Grand Hotel 4*
Number of rooms: 396
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Also Known As:
Serhs Grand Natal
Serhs Natal Grand Hotel Brazil

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