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SERHS Natal Grand Hotel

#4 of 82 Hotels in Natal
Certificate of Excellence
Via Costeira, 6045 | Via Costeira, Natal, State of Rio Grande do Norte 59090-02, Brazil
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1 room 1 adult
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SERHS Natal Grand Hotel
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4,105 Reviews from our TripAdvisor Community

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climpimbals
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We were here for a week in July. The hotel is right in front of the beach but not a beach you wanna swim in. The staff is friendly and helpful. Rooms are average, for sure not 5 American stars which we knew and it served its purpose since we were out and about the entire day. Buffets offered plenty... More 

Helpful?
Thank climpimbals
Stavanger, Norway
1 review
5 of 5 stars Reviewed January 9, 2016

Excellent stay, nice service, nice outdoor area/pool, beac areas was ok, food as expected, hotel room and cleaing ok, my be not the best sea view as stated in the confirmation, slow Internet connection.

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Helpful?
Thank As S
Berlin, Germany
Level Contributor
148 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed December 2, 2015

The rooms are ok, just like any resort around the area. Minimal decoration, cosy enough. The walls are thin and breakfast is nice. Pool area is big enough for all the guests, but can get noisy. The staff is friendly but slow.

Helpful?
Thank GalaPotente
London, United Kingdom
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 20, 2015 via mobile

Good hotel in Natal, definitely not 5*. Very good service and excellent food (huge choice for breakfast and outstanding steaks in Tapiro Grill). Good pools and spa. Rooms looking a bit dated and some parts of the hotel are in need of modernisation. Again good choice for Natal and Brasil, comparing to European standards, 3-4* maximum.

Helpful?
Thank annawazy
Swindon, United Kingdom
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed November 15, 2015

A very nice hotel positioned on the beach at the northern end of Ponta Negra, 25 min walk to the nearest shops, 50 min to the middle of the main area of shops and restaurants if walking along the beach or 1 hour walking by road, all done at a reasonable pace. We tended to walk into town and then... More 

Helpful?
2 Thank cnj-green
2 reviews
5 of 5 stars Reviewed November 7, 2015

This such a wonderful hotel! Not many people spoke English, but there was always at least one person around that did. Either way, I was usually able to manage with communication. The Junior Suite is great with two bathrooms and closets as well as two patio doors. The room does need some freshening up though. Fresh paint on the walls,... More 

Helpful?
Thank Crystal P
Johannesburg, South Africa
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed October 4, 2015 via mobile

What a good hotel, rooms amazingly big. Internet needs improvement though. Modern rooms and right in front of the beach. What more can you ask for. Breakfast is an experience, you must give the hotel a try. This hotel is my best option for Natal by far. Hotel can also assist you in arranging dune buggy drives, quad rides on... More 

Helpful?
Thank John P
Natal, RN
1 review
2 of 5 stars Reviewed October 1, 2015

Big and impressive building, excellent location, but very poor and amateur services. Some places like the breakfast room and pool area are dirty. The restaurants has bad service and are very overpriced.

Helpful?
Thank SDonida
New York City, New York
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 23, 2015

The resort is great -- nice big suites with balconies, several pools, one of them with a swim-up bar. A few restaurants in the hotel, and a bar that is open very late. Breakfast every morning is amazing. The internet, however, is completely useless. You may be able to respond to a few e-mails, but that's about it. Forget skype,... More 

Helpful?
Thank tradv5
São Paulo, Brazil
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed August 16, 2015

The location is beautiful: coast, beach front (strong sea). It is a huge hotel, not a bit personal or charming. Our check in was weird, we arrived at the room and they were finishing the cleaning. But the check out was nice, the let us use the spa bathroom for a shower after a beach day. The restaurant beach front... More 

Helpful?
Thank Marcos040
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Semi Olympic Pool (9)
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