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Quality Hotel & Suites Natal

Av. Engenheiro Roberto Freire, 3090, Natal, State of Rio Grande do Norte 59094-000, Brazil
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Quality Hotel & Suites Natal
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706 Reviews from our TripAdvisor Community

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Sao Paulo, SP
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed December 8, 2015

We enjoyed very much staying at this hotel. The service is very pleasant and custumer oriented, trying always to provide the necessary response to your needs, the location isexcelent, with a unique view (make sure to ask for a a higher floor). The room is comfortable and nice. We will certainly choose it again.

Review collected in partnership with this hotel

Helpful?
Thank PolegZoaretz
RachelG22, Gerente geral at Quality Hotel & Suites Natal, responded to this review

Dear Guest, I would like to thank you for taking the time to evaluate your stay & experience in our hotel. Thank you for recognizing the work of our staff and for your comments. They are an effective way to encourage them to do even better! In the name of our staff we thank you for staying with us and... More 

Utah
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed October 18, 2015

We stayed here in August for 4 nights. We were in Natal to help with a medical conference and we found the Quality hotel to be in a great location to enjoy many restaurants and the nearby beach. It was only a 5 min walk down the hill to the beach where there was a nice walking path along the... More 

Helpful?
Thank thewanderingfamily4
RachelG22, Gerente geral at Quality Hotel & Suites Natal, responded to this review

Dear Guest, I would like to thank you for taking the time to evaluate your stay & experience in our hotel. Thank you for recognizing the work of our staff and for your comments. They are an effective way to encourage them to do even better! In the name of our staff we thank you for staying with us and... More 

Dublin, Ireland
Level Contributor
104 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed October 1, 2015

The hotel is just amazing. The room is wonderful and the view to the sea is fantastic. I had a great time. The breakfast is simple but very good. There is indoor parking, which is great. It is situated in Ponta Negra and is surrounded by so many restaurants. Very good location!

Helpful?
Thank Artur G
RachelG22, Gerente geral at Quality Hotel & Suites Natal, responded to this review

Dear Guest, I would like to thank you for taking the time to evaluate your stay & experience in our hotel. Thank you for recognizing the work of our staff and for your comments. They are an effective way to encourage them to do even better! In the name of our staff we thank you for staying with us and... More 

Sao Paulo, SP
Level Contributor
135 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed June 28, 2015

It is very close to the Ponta Negra Beach but you have to go down a step hill and it is a good exercise to go up back to the hotel. The swimming pool is quite small but it is OK, you have the sea right in front of you and the sunrise is marvelous at 5 AM. the hotel... More 

Helpful?
Thank MariaAndrade2014
RachelG22, Gerente geral at Quality Hotel & Suites Natal, responded to this review

Dear Guest, I would like to thank you for taking the time to evaluate your stay & experience in our hotel. Thank you for recognizing the work of our staff and for your comments. They are an effective way to encourage them to do even better! In the name of our staff we thank you for staying with us and... More 

Pamplona, Spain
Level Contributor
63 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 21, 2015 via mobile

Good hotel placed near the best (safest) beach in Natal. You can access the beach easily across a big ramp. The beach is great, very fine sand, and full of beach bars. The service is friendly, the room is very comfortable and the sights from 19th floor are amazing. Breakfast, although it is acceptable, maybe you wait more from a... More 

Helpful?
Thank JosemiGS
RachelG22, Gerente geral at Quality Hotel & Suites Natal, responded to this review

Dear Guest, I would like to thank you for taking the time to evaluate your stay & experience in our hotel. Thank you for recognizing the work of our staff and for your comments. They are an effective way to encourage them to do even better! In the name of our staff we thank you for staying with us and... More 

Uberlandia, MG
Level Contributor
144 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
2 of 5 stars Reviewed February 2, 2015

It is a very well located hotel. However it is very expensive for what they offer. The internet connection is horrible; one have to type the password several times a day. Swimming is very small and the breakfast is poor. So, I don´t recommend it. There are lots of hotels right in front of Ponta Negra beach much better and... More 

Helpful?
Thank jose m
RachelG22, Gerente geral at Quality Hotel & Suites Natal, responded to this review

Dear Guest, I would like to thank you for taking the time to evaluate your stay & experience in our hotel. Thank you for your comments, you can be sure that we will do all that we can to correct each point above so we can offer the best service in Natal. In the name of our staff we thank... More 

Sao Paulo, SP
Level Contributor
118 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
1 of 5 stars Reviewed November 1, 2014 via mobile

The Place is Dying but they still dont know yet. Men, they are trying so hard to make it worth it but they are not managing well. People works there frustrated. The breakages is terrible. You can see fat in the cheese and ham. The provenience of the food are doubtful. The rooms are noise. The windows are cheaaaap and... More 

Helpful?
Thank Tiago P
Rio das Flores, RJ
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed October 21, 2014

The hotel was quite old and worn out, I would say it needs some rennovation. Staff was friendly and internet worked well. There is a gym, but it is so old with equipment that doesn't work anymore, so it is useless. Also the pool is so small, it would be the same not having one.

Helpful?
Thank Joline t t
RachelG22, Gerente geral at Quality Hotel & Suites Natal, responded to this review

Dear Guest, Thank you for taking the time to write your review about your experience with us. Our hotel is 10 years old and it is in need of some renovation. We already have a Project which we should start in the next few months. I appreciate you staying with us and we look forward in seeing you in the... More 

Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 23, 2014 via mobile

Surprised by how genuine the staff were. Neat room that was functional. Make sure to use the powerful AC! Room service was prompt and the morning breakfast is very good. Not just bagels and juice. Staff will work with you to assist in planning your activities. Solid for business and families.

Helpful?
Thank TravelNut2020
RachelG22, Gerente geral at Quality Hotel & Suites Natal, responded to this review

Dear Guest, Thank you so much for taking the time to register your experience with us, and for your comments regarding our staff & the quality of their service. We look forward in seeing you again in the future. Sincerely, General Manager More 

Natal, RN
1 review
1 of 5 stars Reviewed May 28, 2014

This is the worst hotel I have been staying in the last months... When a person close to my room decide to take a shower, it looks like the shower is inside my room! The noisy is very very loud!! For that reason, all nights I 've been there I could not sleep at all. I went to bed, and... More 

Helpful?
Thank Amelia P
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