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Quality Hotel & Suites Natal

Av. Engenheiro Roberto Freire, 3090, Natal, State of Rio Grande do Norte 59094-000, Brazil
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Quality Hotel & Suites Natal
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Ranked #23 of 79 Hotels in Natal
A recent review
4 of 5 stars Reviewed June 23, 2014
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406 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Uberlandia, MG
Top Contributor
70 reviews 70 reviews
11 hotel reviews
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed February 2, 2015

It is a very well located hotel. However it is very expensive for what they offer. The internet connection is horrible; one have to type the password several times a day. Swimming is very small and the breakfast is poor. So, I don´t recommend it. There are lots of hotels right in front of Ponta Negra beach much better and... More 

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Sao Paulo, SP
Top Contributor
106 reviews 106 reviews
34 hotel reviews
68 helpful votes 68 helpful votes
1 of 5 stars Reviewed November 1, 2014

The Place is Dying but they still dont know yet. Men, they are trying so hard to make it worth it but they are not managing well. People works there frustrated. The breakages is terrible. You can see fat in the cheese and ham. The provenience of the food are doubtful. The rooms are noise. The windows are cheaaaap and... More 

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Rio das Flores, RJ
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 21, 2014

The hotel was quite old and worn out, I would say it needs some rennovation. Staff was friendly and internet worked well. There is a gym, but it is so old with equipment that doesn't work anymore, so it is useless. Also the pool is so small, it would be the same not having one.

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RachelG22, Gerente geral at Quality Hotel & Suites Natal, responded to this review

Dear Guest, Thank you for taking the time to write your review about your experience with us. Our hotel is 10 years old and it is in need of some renovation. We already have a Project which we should start in the next few months. I appreciate you staying with us and we look forward in seeing you in the... More 

Senior Contributor
38 reviews 38 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 23, 2014

Surprised by how genuine the staff were. Neat room that was functional. Make sure to use the powerful AC! Room service was prompt and the morning breakfast is very good. Not just bagels and juice. Staff will work with you to assist in planning your activities. Solid for business and families.

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RachelG22, Gerente geral at Quality Hotel & Suites Natal, responded to this review

Dear Guest, Thank you so much for taking the time to register your experience with us, and for your comments regarding our staff & the quality of their service. We look forward in seeing you again in the future. Sincerely, General Manager More 

Natal, RN
1 review
1 of 5 stars Reviewed May 28, 2014

This is the worst hotel I have been staying in the last months... When a person close to my room decide to take a shower, it looks like the shower is inside my room! The noisy is very very loud!! For that reason, all nights I 've been there I could not sleep at all. I went to bed, and... More 

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Santiago, Chile
Top Contributor
50 reviews 50 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 13, 2014

In a normal hotel for business, very close to the beach, but fair away of the downtown. Some typical-thing shops are near, more less 20 min walking, and is not dangerous. The área of the beach is not like Ipanema, but with restaurants (cheaper)

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RachelG22, General Manager at Quality Hotel & Suites Natal, responded to this review

Dear Guest, Thank you for staying with us and we regret that the hotel is not located as close to Downtown as you wish!! Nevertheless, we appreciate having you and we look forward in seeing you again in the future, Sincerely, General Manager More 

Sao Paulo, SP
Contributor
16 reviews 16 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed August 24, 2013

I stayed 4 days in this hotel due to a medical congress. The hotel is near the convention center (5 minutes by car) and very close to the beach (2 blocks, but with a direct view of the beach from any room). The staff is friendly, the rooms are adequate, the breakfast is simple but very good and the wireless... More 

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Sao Paulo, SP
Top Contributor
106 reviews 106 reviews
34 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed June 26, 2013 via mobile

Great Hotel for Business. This is not a resort for you to pleasure yourself with spa and swimming pools, etc. This is a good hotel for business and for those on vacation that intend to do a lot of sight seeing and have fun at the beach. The hotel is one block from the beach and near Morro do Careca,... More 

Was this review helpful? Yes 1
Saskatoon, Canada
Senior Contributor
49 reviews 49 reviews
30 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed January 2, 2013 via mobile

Functional hotel with clean rooms and ok location. It is a bit business styled for a beach town but it is ok for 1 or 2 nights. Free wifi, free drink on arrival and good breakfast. It is a bit eastern block in it's decor but the rooms are comfortable and it is a simple drive from the airport. Don't... More 

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