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Ocean Palace Beach Resort & Bungalows

#10 of 79 Hotels in Natal
Certificate of Excellence
Av. Via Costeira, S/N - Km 11 | Praia de Ponta Negra, Natal, State of Rio Grande do Norte 59090001, Brazil
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Ocean Palace Beach Resort & Bungalows
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Ranked #10 of 79 Hotels in Natal
Certificate of Excellence 2014
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1,402 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brasil
Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family spent three nights here, visiting the city of Natal. The location is excelent, the staff were very friendly and helpful, and the amenities are suberb. The hotel counts with not least then 19 different pools, three of then offering artificially hotted water, kind of giant jacuzzis.Guests should always ask for rooms with a sea view if possible. The... More 

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Paris
Senior Contributor
49 reviews 49 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I believe in the power of correct grading. It saves time and it is honest. So when I see a hotel that advertises as a 5 star, I expect a 5 star service and infrastructure. Sadly, Ocean Palace is one of the cases when the stars don't align. During our stay, we faced basic and inexcusable problems with hygiene (bathroom... More 

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Senior Contributor
22 reviews 22 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed as part of a large group in July and overall really enjoyed ourselves, but it's definitely a little tired and could do with a lick of paint. Food is pretty decent, location is amazing and the views across the beach are unreal. The service is great and the pools are large and plenty of space to accommodate groups.... More 

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Horsham, United Kingdom
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 13, 2015

This is most certainly not a five star hotel. Most of the hotel is tired and in dire need of updating. Maintenance has not been a priority. Our room was alright, except the sliding doors onto the terrace had BLACK glass (not tinted, but jet black) so it felt like walking into a cave and we could not enjoy the... More 

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Miami, Florida
Top Contributor
63 reviews 63 reviews
21 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed February 8, 2015

Ocean Palace was a beautiful resort to enjoy a few days in Natal. It was centrally located to the day trips I wanted to take and close to many great restaurants if you wanted to leave the property. The beach and the pool area were beautiful and there was always enough longe chairs that's you didn't feel like you had... More 

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Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 23, 2015

Ocean Palace presents an A class facility in Natal, with excellent rooms with sea view. Breakfast is rich in fruits, cereals, bread, juices and much more. If you don't go all inclusive, food prices are usually high for anything, particularly at the pool, including drinks. My room was cleaned all days and I didn't have any trouble in it. You... More 

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Sao Paulo, SP
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 12, 2015

I've been a few times to this hotel. Needless to say that the view and the location close to the beach is a must! Very good get away with your family. Too bad the restaurant area gets too crowded during breakfast hour and the food is ok. But you didn't come here to eat only, right? So enjoy the sunny... More 

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London, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 9, 2015

I went to Natal with 14 other friends and stayed in this hotel in March 2012. We had an amazing time!!! The swimming pool was great, the staff super nice and friendly, the room was clean with a great view to the sea... no complains at all! The hotel was so good that we barely left it, except for going... More 

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Basel, Switzerland
Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 25, 2014 via mobile

We spent one week with our children (4y and 1y). The hotel was perfect! Breakfast buffet has many options from breads, fruits, cakes, eggs, juices and local dish 'tapioca'. Pool area is large with good positions for small children. The hotel also offers daycare and babysitter services. Finally, one of the best restaurants in the city is located just a... More 

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Top Contributor
58 reviews 58 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 2, 2014

The breakfast buffet has a good variety, the service is good, also the pool has different levels and areas to explore, including jacuzzi and Infiniti edge with a view to the sea!! The beach in front of the hotel is. Not the best to bathe but the view is breathtaking.

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GerenteRecepcao, Gerente de relações públicas at Ocean Palace Beach Resort & Bungalows, responded to this review

Dear Guest, Many thanks for the comments. We will work to exceed the expectations to all of our guests We hope to see you again, Ocean Palace Beach & Bungalows More 

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