I am an old customer of Pestana Natal,since 2003,and i can say for sure is the best hotel in Natal. Has a wonderfull location near the sea,the hotel is cousy and charming,we really feel at home!! The breakfast is excellent and good mood!! But the most important of all,the Staff of this hotel is 5 stars!!(and i already was in... More

This was my first time in a Pestana hotel. Unfortunately, the hotel did not live up to my expectations... Although I loved the lobby of the hotel by the time I entered the hotel, I had my first disappointment when the receptionist told me that my room was not ready to be used (it was 2h30 pm). She offered me... More

This was our first time in Brazil...we visited Sao Paulo, Rio and Natal. Beautiful beaches, exquisite food, friendly and helpful staff, taxi drivers, etc. We were very pleased. The rooms look out over the pools and patios and a breathtaking view of the ocean. Just a short ride to the shops and five star restaurants...and nearby dune buggy rides! I... More

Pestana Natal is located in a fantastic beach setting: Ponta Negra. Staff is friendly but not able to deliver a 5 star service. The property needs to be refurbished as soon as possible, specially the rooms. If you think of this hotel like a great 3 star property, than you will certainly have a great time. The views are nice... More

The lobby of the hotel is together with the wellness center the best part of it. The hotel once may have been a 5 star venue but Natal nowadays offers better opportunities to stay and at competitive price levels. Our room had a (hard) king size bed which was composed of 2 full size beds. We were suffering from a... More

The hotel is outside Natal so is not convenient if you want to use the city services. I found the decor in the rooms hideous. There is a hard floor in the hall outside the room so you can hear everyone walking/tramping up and down the hall all through the night. This woke me up a number of times. Breakfast... More

i am every jear in this nice hotel. i am airliner and it would be nice to get discounts or upgrates. the management was allways helping .......asspesialy vor internet access........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................

This property is located by the sea.It is 8 years old and the rooms are spacious but not fancy. Breakfast choice is reasonable as well as the lobby is spacious. The swiming pool is indeed very beatifully designed. So you have a good choice if attending a meeting at the Natal convention center as it will take you two minuts... More

I stayed in this hotel for 3 nights and despite the quality of the hotel in general, I don't think that it really worths the price. As long as this hotel is classified as 5* hotel, I could expect more services included such as: free Wi-Fi access or at least an internet cafe available for free for a limited time... More