We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pestana Natal All Inclusive Beach & Resort

3.5 of 5 Av. Senador Dinarte de Medeiros Mariz, 5525 | Via Costeira, Natal, State of Rio Grande do Norte 59090-002, Brazil
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Certificate of Excellence 2014
Pestana Natal All Inclusive Beach & Resort
Professional photos View all
Browse nearby
Pestana Natal All Inclusive Beach & Resort
Write a Review

882 reviews from our community

Traveler rating
    341
    311
    150
    51
    29
See reviews for
363
293
14
72
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (882)
  • Mar-May only
    (142)
  • Jun-Aug only
    (210)
  • Sep-Nov only
    (373)
  • Dec-Feb only
    (157)
All months
Rio de Janeiro, RJ
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I staid for a couple of nights and the more I spent time in this resort the more I saw things to improve. The room is clean and bed comfortable. The decoration is old and tired, they took the old TVs out but the furnitures still kept the hole it was in (since it's 2014 and flat TVs are here... More 

Was this review helpful? Yes
pestana, Gerente geral at Pestana Natal All Inclusive Beach & Resort, responded to this review

Dear Guest, Thank you for choosing the Pestana Natal Resort Hotel, and for your feedback regarding your stay. We are sorry to learn that your experience at our hotel did not meet your expectations. Your comments are being analyzed, and the necessary improvement measures will be taken regarding the furniture of the rooms. We look forward to welcoming you and... More 

Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 3, 2014

This hotel is in need of some updates. The coolest thing about it was the Italian soccer team was there during our stay. The food was ok. You have to pay attention to the schedule to figure out where the food will be served. Our room was cleaned with an "unfresh" mop. Blasting the air took care of the problem... More 

Was this review helpful? Yes
pestana, Gerente geral at Pestana Natal All Inclusive Beach & Resort, responded to this review

Dear Guest, Firstly, we would like to take this opportunity to thank you for choosing the Pestana Natal Resort Hotel as your destination, and for sharing your opinions with us. We are sorry to learn that you experienced certain inconveniences during your stay. Our Department Heads have been informed, and the necessary improvement measures will be taken. We remain grateful... More 

bolivia
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 27, 2014

Great view of the Atlantic Ocean. All inclusive, The mini bar didn't have a wide variety of choices, the restaurant was good. Rooms seem to have been recently remodeled. Noise level was great and the staff is courteous.

Was this review helpful? Yes
pestana, Gerente geral at Pestana Natal All Inclusive Beach & Resort, responded to this review

Dear Guest, We would like to thank you for staying with us at the Pestana Natal All Inclusive Resort Hotel, and for taking the time to send us your valuable comments. It´s always gratifying to receive positive feedback, and your kind comments will be shared with all the staff members, whom I am certain will be encouraged with your remarks.... More 

New Jersey - USA
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 10, 2014 via mobile

We stayed at Pestana for 3 nights. Our room was on the 4th floor with an incredible view. The room was comfortable but dated, really need some updating. Breakfast was ok, staff is too slow replenishing the food. Dinner was ok, good variety but again lacked replenishment. Pool bar and snacks, need some improvement as well. Pool area was very... More 

Was this review helpful? Yes
pestana, Gerente geral at Pestana Natal All Inclusive Beach & Resort, responded to this review

Dear Guest, Thank you for choosing the Pestana Pestana Resort Hotel and for your comments regarding your stay. We are sorry to learn about the inconveniences you experienced whilst staying with us. Your information regarding our levels of service were worthy of our utmost attention, and the necessary actions are being taken in order to prevent similar situations from happening... More 

Curitiba, PR
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 16, 2014 via mobile

In august, 2014 me and my family (woman and one 9 year old girl) stayed at the Pestana Beach Resort for one week. Here are our toughts about the experience. Pros: - very friendly staff. Five stars for the hotel manager, the guys and girls at the pool bar and the barman at the main bar and the front desk.... More 

Was this review helpful? Yes
pestana, Gerente at Pestana Natal All Inclusive Beach & Resort, responded to this review
Google Translation

Prezado Sr. Daniel Primeiramente agradecemos pela escolha do Pestana Hotel e pelo feedback após sua última estada. Quanto a piscina... More 

Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 10, 2014

I got a terrible food poisoning from this hotel. I was only eating and drinking there as I had the all inclusive plan, and one night it all started with fever, nausea, abdominal cramps, and you know the rest. When I communicated this to the reception they didn't even apologize. They called a pharmacy for me as I don't speak... More 

Was this review helpful? Yes
pestana, Gerente at Pestana Natal All Inclusive Beach & Resort, responded to this review
Google Translation

Dear Mr. Lettieri, Eu pessoalmente acompanhei toda a sua reclamação e desenrolar sobre a infecção relatada por ti. O que... More 

Montreal
Top Contributor
180 reviews 180 reviews
52 hotel reviews
112 helpful votes 112 helpful votes
2 of 5 stars Reviewed March 30, 2014

Stayed here during a recent convention with a number of coilleagues and friends. Everyone left with the same poor impressions of this property. Good points: Great location, beautiful views, especially nice from the balconies facting the ocean. Overall, clean rooms. Negative points are numerous: 1) The decor and funrniture in the rooms are very dated and in need of renovation.... More 

Was this review helpful? Yes 2
pestana, Gerente geral at Pestana Natal All Inclusive Beach & Resort, responded to this review

Dear Guest, Thank you for choosing the Pestana Natal Hotel and for your comments regarding your stay. We are sorry to learn about the inconveniences you experienced whilst staying with us. Your information regarding our levels of service were worthy of our utmost attention, and the necessary actions are being taken in order to prevent similar situations from happening in... More 

Lisbon, Portugal
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed January 15, 2014

I would say i was not surprised, from what I've read it here. Everything went very good, in terms of room, cleaning, weather. In regards of the food, it tends to be a little bit repetitive, but always available for everyone. Overall I would say it was very good.

Was this review helpful? Yes
pestana, Gerente de relações com clientes at Pestana Natal All Inclusive Beach & Resort, responded to this review

Dear Guest, We would like to thank you for staying with us at the Pestana Natal All Inlclusive Hotel, and for taking the time to send us your valuable comments.Be sure we will pay attention about our food and will look for a great variaty of it. It´s always gratifying to receive positive feedback, and your kind comments will be... More 

Montreal
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed January 8, 2014

This is not a cheap place to stay. However, what you get definitively doesn't worth the money. The place is dirty, mosquitoes and flies everywhere, including the restaurant. Rooms are very plain with no confort itens at all. Although the staff tries to be nice sometimes, they are not well trained and cannot help in most of the situations. Swimming... More 

Was this review helpful? Yes
pestana, Gerente de relações com clientes at Pestana Natal All Inclusive Beach & Resort, responded to this review

Dear Guest, We would like to thank you for choosing the Pestana Natal All Inclusive, as well as your feedback regarding your last stay. We are very sorry to learn that you encountered certain deficiencies while visiting us. Be sure that we will focus on the necessary improvement measures, and we will therefore continue to update the inventory lists to... More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 20, 2013

We stayed a week in this hotel. Truly a nightmare. Hotel is old and poorly maintained. Desperately needs a complete renovation. Food is terrible, they reuse food from one meal to the other. Swimming pool is dirty, there no cleaning during the day, so by the end of the day it looks like a war field. They claim all-inclusive but... More 

Was this review helpful? Yes 2
pestana, Gerente de relações com clientes at Pestana Natal All Inclusive Beach & Resort, responded to this review

Dear Guest, Firstly, we would like to take this opportunity to thank you for choosing the Pestana Natal All Inclusive Hotel as your destination, and for sharing your opinions with us. We are sorry to learn that you experienced certain inconveniences during your stay. Our Department Heads have been informed, and the necessary improvement measures will be taken. We remain... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Pestana Natal All Inclusive Beach & Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pestana Natal All Inclusive Beach & Resort

Address: Av. Senador Dinarte de Medeiros Mariz, 5525 | Via Costeira, Natal, State of Rio Grande do Norte 59090-002, Brazil
Location: Brazil > State of Rio Grande do Norte > Natal
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Pestana Natal All Inclusive Beach & Resort 3.5*
Number of rooms: 188
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Priceline, TripOnline SA, Booking.com and Tingo so you can book your Pestana Natal All Inclusive Beach & Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pestana Natal Hotel Natal
Pestana Hotel Natal
Natal Pestana Hotel
Pestana Natal All Inclusive Beach & Resort Brazil
Hotel Style:
#2 Top resorts Hotel in Natal
#4 Spa Hotel in Natal
#11 On the Beach Hotel in Natal

560 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (505)
Viewed
Pool/beach area (132)
Viewed
Hotel & grounds (94)
Viewed
View from room (73)
Viewed
Room/suite (52)
Viewed
Dining (25)
Viewed
Family/play areas (7)
Viewed
Bathroom (14)
Viewed
2:54
Videos (1)
Viewed
Other (107)

Management photos: Courtesy of the property manager

Viewed
All management photos (56)
Viewed
Hotel & grounds (24)
Viewed
Room/suite (8)
Viewed
Pool/beach area (3)
Viewed
Dining (6)
Viewed
Family/play areas (2)
Viewed
Bathroom (5)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay