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Pestana Natal All Inclusive Beach & Resort

#53 of 82 Hotels in Natal
Certificate of Excellence
Av. Senador Dinarte de Medeiros Mariz, 5525 | Via Costeira, Natal, State of Rio Grande do Norte 59090-002, Brazil
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Pestana Natal All Inclusive Beach & Resort
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1,411 Reviews from our TripAdvisor Community

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 8, 2015 via mobile

This hotel has everything it needs to be first class. A gorgeous location , fantastic weather , ample rooms. I would give this 2.5 stars if it were an option. I am only giving three because of the rooms and location. I try to the find the positive in everything ... So I will start with the positive. The Good... More 

Helpful?
1 Thank Kimberly V
Breda, The Netherlands
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 31, 2015

The hotel is very nice with a great pool. From the beautiful garden you can directly walk to the sea. The cuisine in the morning and snacks are perfect. We had no diner there but if it,s like breakfast it should also be great. I visites this hotel times last time half 2014 and both times it was perfect. At... More 

Helpful?
Thank JoostBreda
Springfield, Massachusetts
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed July 10, 2015

My friends and I went to this hotel last month in June, as I have lived in Brazil for many years I was excited to visit this city (Natal) that I never had the chance to go, so we made a 3 day trip to Rio Grande do Norte and stayed at this Pestana hotel. it is good, the staff... More 

Helpful?
Thank luisaR6350FF
pestana, Gerente at Pestana Natal All Inclusive Beach & Resort, responded to this review

Dear Ms. Luisa, First of all I would like to thank you for choosing Pestana Natal Beach Resort All Inclusive for your holidays and also for writing us your feedback regarding the stay at our hotel. We are pleased to learn that you and your invitees had a positive experience in our resort! Your kind words about the service will... More 

Anchorage, Alaska
Level Contributor
217 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed June 1, 2015

So what do you do when it rains in Natal?. My local host apologized profusely. Iook the opportunity to spend the afternoon sitting on the veranda of this Hotel with 2 lovely glasses of white wine and chilled water. I went online to do my e-mails; catch up on the news reports and play computer games. A local bird (Great... More 

Helpful?
Thank Carolyn J
pestana, Gerente geral at Pestana Natal All Inclusive Beach & Resort, responded to this review

Dear Guest Ms. Jones, Thank you for choosing the Pestana Natal Resort Hotel, and for your feedback regarding your stay. We are happy to learn that your experience at our hotel did meet your expectations. We look forward to welcoming you and to being of service. Kind Regards, Rodrigo Mendes General Manager More 

A TripAdvisor Member
2 of 5 stars Reviewed February 25, 2015 via mobile

Only worthwhile mention should be location and view given by the God . Every thing else they charge for not worth it. Linen was stinking changed when requested a very TIRED hotel Towels and room look dated beds were sagging , not a single noticeable vow factor for US $ 200 a night .

Helpful?
1 Thank A TripAdvisor Member
pestana, Gerente geral at Pestana Natal All Inclusive Beach & Resort, responded to this review

Dear Guest, Thank you for choosing the Pestana Natal Resort Hotel, and for your feedback regarding your stay. We are sorry to learn that your experience at our hotel did not meet your expectations. Your comments are being analyzed, and the necessary improvement measures will be taken regarding the furniture of the rooms. We look forward to welcoming you and... More 

Rio de Janeiro, RJ
Level Contributor
63 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed November 26, 2014

I staid for a couple of nights and the more I spent time in this resort the more I saw things to improve. The room is clean and bed comfortable. The decoration is old and tired, they took the old TVs out but the furnitures still kept the hole it was in (since it's 2014 and flat TVs are here... More 

Helpful?
Thank PapagaioB
pestana, Gerente geral at Pestana Natal All Inclusive Beach & Resort, responded to this review

Dear Guest, Thank you for choosing the Pestana Natal Resort Hotel, and for your feedback regarding your stay. We are sorry to learn that your experience at our hotel did not meet your expectations. Your comments are being analyzed, and the necessary improvement measures will be taken regarding the furniture of the rooms. We look forward to welcoming you and... More 

Georgia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 3, 2014

This hotel is in need of some updates. The coolest thing about it was the Italian soccer team was there during our stay. The food was ok. You have to pay attention to the schedule to figure out where the food will be served. Our room was cleaned with an "unfresh" mop. Blasting the air took care of the problem... More 

Helpful?
Thank SweetBEBE
pestana, Gerente geral at Pestana Natal All Inclusive Beach & Resort, responded to this review

Dear Guest, Firstly, we would like to take this opportunity to thank you for choosing the Pestana Natal Resort Hotel as your destination, and for sharing your opinions with us. We are sorry to learn that you experienced certain inconveniences during your stay. Our Department Heads have been informed, and the necessary improvement measures will be taken. We remain grateful... More 

bolivia
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed October 27, 2014

Great view of the Atlantic Ocean. All inclusive, The mini bar didn't have a wide variety of choices, the restaurant was good. Rooms seem to have been recently remodeled. Noise level was great and the staff is courteous.

Helpful?
Thank kensky
pestana, Gerente geral at Pestana Natal All Inclusive Beach & Resort, responded to this review

Dear Guest, We would like to thank you for staying with us at the Pestana Natal All Inclusive Resort Hotel, and for taking the time to send us your valuable comments. It´s always gratifying to receive positive feedback, and your kind comments will be shared with all the staff members, whom I am certain will be encouraged with your remarks.... More 

New Jersey - USA
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed October 10, 2014 via mobile

We stayed at Pestana for 3 nights. Our room was on the 4th floor with an incredible view. The room was comfortable but dated, really need some updating. Breakfast was ok, staff is too slow replenishing the food. Dinner was ok, good variety but again lacked replenishment. Pool bar and snacks, need some improvement as well. Pool area was very... More 

Helpful?
Thank Zencassia T
pestana, Gerente geral at Pestana Natal All Inclusive Beach & Resort, responded to this review

Dear Guest, Thank you for choosing the Pestana Pestana Resort Hotel and for your comments regarding your stay. We are sorry to learn about the inconveniences you experienced whilst staying with us. Your information regarding our levels of service were worthy of our utmost attention, and the necessary actions are being taken in order to prevent similar situations from happening... More 

Curitiba, PR
Level Contributor
50 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed August 16, 2014 via mobile

In august, 2014 me and my family (woman and one 9 year old girl) stayed at the Pestana Beach Resort for one week. Here are our toughts about the experience. Pros: - very friendly staff. Five stars for the hotel manager, the guys and girls at the pool bar and the barman at the main bar and the front desk.... More 

Helpful?
Thank Daniel C
pestana, Gerente at Pestana Natal All Inclusive Beach & Resort, responded to this review
Google Translation

Prezado Sr. Daniel Primeiramente agradecemos pela escolha do Pestana Hotel e pelo feedback após sua última estada. Quanto a piscina... More 

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