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Hotel class 3.5 of 5
Av Senador Dinarte de Mariz 5525 | Via Costeira, Natal 59090, Brazil
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Reviews you can trust

60% Recommend
3.5 of 5 stars 23 reviews
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[ Date ] [ Rating ]
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3 of 5 stars
lukikuchi   1 contribution
Sao Paulo
Nov 15, 2009 | Trip type: Couples

I stayed in this hotel for 3 nights and despite the quality of the hotel in general, I don't think that it really worths the price. As long as this hotel is classified as 5* hotel, I could expect more services included such as: free Wi-Fi access or at least an internet cafe available for free for a limited time... more

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2 of 5 stars
Tourist_SaoPaulo   2 contributions
Sao Paulo, Brazil
Oct 23, 2009 | Trip type: Friends getaway

We were there during four nights. The location is very good and the pool area is lovely. But, that's all. The beach and pool services are very bad - nobody asked us if we wanted something to drink. The pools' restaurant is very bad, too : you need to wait a long time to eat and the food tastes terrible.... more

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2 of 5 stars
Ilidio   1 contribution
Porto
Sep 25, 2009 | Trip type: Family

This is an 5* Hotel. Is a seven year old Hotel. I've been a lot of times in Brasil and for me was the worst experience that I had. The hotel maintenance is terrible(broken spot lights, ripped bed sheets, etc). The hotel which as 2 restaurants only one is working for the main meals and the food is not interesting(... more

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5 of 5 stars
miss_ri   3 contributions
Portugal
Aug 16, 2009 | Trip type: Family

I went to natal in July 2005 and I loved it! The weather was amazing and I still remember when I got in the hotel and crossed the lobby and saw a magnificent landscpape of the pool area, the sea and the sunset, behind the main attraction of natal, "Morro do careca". The staff were kind, polite and really helpful,... more

Management response from
pestana, Management Assistant

Dear Customer, Thank you for choosing the Pestana Natal Beach Resort Hotel during your visit to the Northeast of Brazil. We are glad to know that in general we have reached your expectations. Thank you for sharing your views with other travelers; your very detailed comments about the location, security, the quality of food and drinks, rooms, etc will for...

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5 of 5 stars
Flo79_9   3 contributions
Southampton, United Kingdom
Aug 15, 2009 | Trip type: Couples

We stayed in January for 10 days and we had a great time. The hotel is excellent, amazing sea view from our balcony! The beach service was great, the only advice is to wake up early to get the sun loungers... otherwise you'll end up on a tower with no sun canopy... that was the only down point really, the... more

Management response from
pestana, Management Assistant

Dear Customer, Thank you for choosing the Pestana Natal Beach Resort Hotel during your visit to Brazil. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. As you may know, so few people take the time to write reviews, when they are satisfied with a product. We regret, however, that...

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4 of 5 stars
lolloma   6 contributions
sweden
Aug 4, 2009 | Trip type: Couples

nice hotel overall / avarage to poor food large clean rooms, good airconditioning and friendly staff we didint like like the food though a hotel/ resort far from the city center with a very nice local restaurant near by ( farol da barra )- taking taxi more

Management response from
pestana, Management Assistant

Dear Customer, Thank you for choosing the Pestana Natal Beach Resort Hotel during your visit to Brazil. We are glad to know that in general you enjoyed your stay. Thank you for sharing your views with other travelers; your comments about the quality of food are being forwarded to A&B Department for registration. We hope that you will give us...

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4 of 5 stars
Costa_Alves   8 contributions
Lisbon, Portugal
Jun 8, 2009 | Trip type: Business

I've stayed in the Hotel for 6 nights during Decembro 2008. the propose of the trip was a company meeting. The hotel is very well located, near the Natal centre, near the restaurants in Via costeira and the disco's & clubs of Ponta Negra. The room service worked extremely well, and every need i had was totally satisfied. The rooms... more

Management response from
pestana, Management Assistant

Dear Customer Thank you for choosing the Pestana Natal Beach Resort Hotel and for sharing your views about our product and services with other travelers. We are delighted to know through your kind message that in general you enjoyed your quick stay with us. Certainly your comments are very important and will be forwarded to the main direction for registration....

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4 of 5 stars
Madjer   7 contributions
Lisbon, Portugal
Mar 31, 2009 | Trip type: Couples

If you want to a vacances near the city but with the flavour of a beach resort go to Pestana: 1. Friendly staff 2. Excellent location 3. Interesting beach (with sand all day) with hot water Be carefull with the location of your room: if you stay close to the nort end of the building you could be surprised with... more

Management response from
pestana, MANAGEMENT ASSISTANT

Dear Customer, Thank you for choosing the Pestana Natal Beach Resort during your visit to Natal. As you may know, so few people take the time to write a review when they are satisfied with a product. Your comments are vital for us to continue improving our accommodations. Except for the noisy generator, for which we apologize, we are happy...

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1 of 5 stars
Rosa011   1 contribution
Rio
Mar 28, 2009 | Trip type: Family

This hotel was highly recomended by my travel agency and I decided to celebrate my birthday there with my 7 years old son and my mother. On the second day of staying my mother and I presented diarrhea, nausea and vomiting. On the third day my son presented the same symptoms and we had to drive him to the hospital.... more

Management response from
pestana, MANAGEMENT ASSISTANT

Dear Customer Thank you for taking the time to share your views about the Pestana Natal Beach Resort, regarding your recent stay with us. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our accommodations. We regret, however, some unusual incidents occurred during your visit; the problems that you mentioned have been...

Great Hotel
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5 of 5 stars
holidaycheshire   8 contributions
Cheshire, England
Jan 3, 2009 | Trip type: Couples

We stayed here for a week in Nov 2008. All rooms overlook the sea, with lovely views. Hotel room was big & very clean with a lovely bathroom & great shower. Breakfast was huge buffet, with plenty of choice, with chef cooking eggs to order. Pool bar was fantastic & although the bar staff struggled a bit with English we... more

Management response from
pestana, MANAGEMENT ASSISTANT

Dear Customer, Thank you for choosing the Pestana Natal Beach Resort during your visit to the Northeast of Brazil. Your comments about our facilities and services are very important and are being forwarded to our main office. Thank you for sharing your views with other travelers. We regret however, that the entertainment team during breakfast seemed to bore you a...

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Pestana Natal Also Known As

  • Pestana Hotel Natal
  • Natal Pestana Hotel
Address: Av Senador Dinarte de Mariz 5525 | Via Costeira, Natal 59090, Brazil