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Ibis Rio de Janeiro Santos Dumont

Rua Marechal Camara, 280 - Centro, Rio de Janeiro, State of Rio de Janeiro 20020 080, Brazil
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Ibis Rio de Janeiro Santos Dumont
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2,578 Reviews from our TripAdvisor Community

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Santa Clara do Sul, RS
1 review
3 of 5 stars Reviewed December 18, 2015

Restaurant: Price = HIGH, food = AVERAGE. The prices are too high for the quality and variety of the food. Not good. Small room and the cleaning was not very detail oriented. And they were doing something in another room that made others very noisy.

Review collected in partnership with Accorhotels.com

Helpful?
Thank stefanowillig
Renato D, Gerente geral at Ibis Rio de Janeiro Santos Dumont, responded to this review

Dear Stefano, Thank you for taking the time to tell us about your experience at the ibis Rio De Janeiro Santos Dumont. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important... More 

Sao Paulo, SP
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed December 17, 2015 via mobile

Ibis is know for the low end hotel chain style, this visit was very disappointing. It seams that the hotel is going trough some refurbishment, the floor I stayed at was really messy and dirty! The carpet awfully dirty and even the walls! In the hart of Rio and very close to the Airport I was hoping to find something... More 

Helpful?
Thank Sacha H
Renato D, Gerente geral at Ibis Rio de Janeiro Santos Dumont, responded to this review

Dear Sacha, Thank you for taking the time to tell us about your experience at the ibis Rio De Janeiro Santos Dumont. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important... More 

Salvador, Brazil
Level Contributor
315 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 247 helpful votes
5 of 5 stars Reviewed December 9, 2015

First of foremost, Ibis has a standard in the whole world, so ones knows just what to expect when staying at one - no further complaints make much sense! This is NOT a hotel for visitors to Rio as a destination, especially first-timers! Despite its very central location, moving about from there isn't that simple if you don't know the... More 

Helpful?
Thank vitorbabrazil
Renato D, Gerente at Ibis Rio de Janeiro Santos Dumont, responded to this review

Dear Vitor, We very much appreciate your comments regarding your stay at the ibis Rio De Janeiro Santos Dumont. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Sao Paulo
Level Contributor
142 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
2 of 5 stars Reviewed November 30, 2015

The location is perfectly convenient for those who have meetings in the Centro, close to the downtown airport (even if caution is needed if you walk between the hotel and the airport after dark, and even before...). The accomodations are IBIS standard, no luxury, no glamour, rather basic bedding, bathroom amenities at their minimum level. The fridge is set at... More 

Helpful?
Thank jnha
Renato D, Gerente geral at Ibis Rio de Janeiro Santos Dumont, responded to this review

We very much appreciate your comments regarding your stay at the ibis Rio De Janeiro Santos Dumont. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Melbourne, Australia
Level Contributor
87 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed November 26, 2015

I have visited Rio de Janeiro on a number of occasions as a tourist. On the most recent visit I stayed 3 nights at the Ibis Santos Dumont. While this is considered an airport hotel, it is one of the most centrally located airport hotels in the world, and it is surprisingly close to some key tourist attractions. The Teatro... More 

Helpful?
Thank Alexinmelbourne
Belo Horizonte, MG
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed November 16, 2015

I had been there one year before, in 2014. Therefore I feel compelled to compare the accomodation in both occasions, then and now. I must say the hotel has considerably bettered its installations, although there is still room for improvement with respect to general cleaniness. This time I was a bit unlucky, due to faulty elevators which were not repaired... More 

Helpful?
Thank Jorge S
Ft. Lauderdale
Level Contributor
112 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed November 11, 2015

I don't have a lot of experience with hotels in Rio so I don't have much to compare it to but I thought this Ibis hotel was a reasonable stay. The rooms were clean, had everything you would need and they were pretty quiet. The bathrooms were good with a great rain shower. The gym was average but pretty dark... More 

Helpful?
Thank RonDavey
Belfast
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 11, 2015 via mobile

I've stayed here a few times and have really enjoyed it the staff are polite nice and helpful room is very basic but does the job you can get taxis outside the airport is roughly R$10 and lapa is close by one thing I will say not a place to be walking alone at night time so get a taxi... More 

Helpful?
Thank davidK2354OV
Brasilia, Brazil
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed November 11, 2015

... you don't bother to take a cab to every place you want to go. Two major tips: there's a tree transfer service from the Santos Dumont Airport to the hotel. And they charge you R$ 6 to take you from the hotel back to the airport. A cab will charge you R$ 10 (if he/she takes you, because it's... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank danielviajante
Sao Paulo, SP
Level Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed October 29, 2015

If you're just looking for a handy place, conveniently located near the domestic airport to sleep over, that's the hotel for you. It's basic, fairly clean but no comfort nor luxury at all. So you shouldn't expect anything more than that. It's not a place to stay if you're on vacation or have higher expectations regarding your hotel room.

Helpful?
Thank Juliana J
Renato D, Gerente at Ibis Rio de Janeiro Santos Dumont, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Renato Dias General Manager More 

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Staying in Centro

Neighborhood Profile
Centro
Downtown Rio is the place where this city was born. With modern skyscrapers sharing space with historical buildings and landmarks, this neighbourhood is living proof that the old and the new can live together harmoniously. As you would expect, downtown is where all major companies house their offices. However, the region isn’t restricted to businesses. Gems such like the “Paço Imperial,” which is a cultural centre that used to serve as a residence for governors of Brazil, can be found here. Pedra do Sal, a Monday night street party, is also in this neighbourhood. This landmark is the birthplace of samba and is famous for its “roda de sambas” (“dance circles”). Stop in for one and get closer to discovering where Brazilian happiness comes from.
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