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All 214 Rio de Janeiro hotels

Ibis Rio de Janeiro Santos Dumont

2.0 of 5 Hotel   |   Rua Marechal Camara, 280 - Centro, Rio de Janeiro, State of Rio de Janeiro 20020 080, Brazil
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Ibis Rio de Janeiro Santos Dumont
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Ranked #53 of 214 Hotels in Rio de Janeiro
A recent review
4 of 5 stars reviewed 6 days ago
Celso241 São Paulo
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2,049 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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São Paulo
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

The hotel is located very close to the airport. Access to main offices in the downtown is very easy. Rooms are clean and quiet, and service is good in the restaurant. Check-out at the reception at peak times could be improved.

Review collected in partnership with Ibis Hotels

Was this review helpful? Yes
Renato D, Gerente geral at Ibis Rio de Janeiro Santos Dumont, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Ibis Rio De Janeiro Santos Dumont. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns, and it is our hope that you will give us the... More

Joao Pessoa, PB
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The great advantage of Ibis is that you know exactly what to expect. The rooms are are always fairly basic but you have everything you need and they are always clean. I thought that the new beds were very comfortable and the air-conditioning was almost too efficient. Where Ibis definitely could improve is in the kitchen. If you go to... More

Was this review helpful? Yes
Renato D, Gerente geral at Ibis Rio de Janeiro Santos Dumont, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Ibis Rio De Janeiro Santos Dumont. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More

Paris, France
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I can't understand how a hotel located 500m from a busy airport, receiving mostly business people can have such an awful and lousy internet connection. Even after changing rooms, to be closer of a router in the corridor, which is already unacceptable, I couldn't have proper internet connection and I've missed very important business video conference calls. I will never... More

Review collected in partnership with Ibis Hotels

Was this review helpful? Yes
Renato D, Gerente geral at Ibis Rio de Janeiro Santos Dumont, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Ibis Rio De Janeiro Santos Dumont. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important... More

São Paulo, São Paulo, Brazil
Top Contributor
94 reviews 94 reviews
37 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is the same Ibis you know everywhere. really a Ibis standard, but the price charged is from a superior level. The number of employees is usually not enough in Ibis, but here you have to wait much more in the lobby to check in and check out. And as a further problem, They don´t respect Le club Golden Cards.... More

Was this review helpful? Yes
Renato D, Gerente geral at Ibis Rio de Janeiro Santos Dumont, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Ibis Rio De Janeiro Santos Dumont. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important... More

São Paulo, São Paulo, Brazil
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 6, 2014

This is the closest hotel to the airport (SDU). You can walk quietly up to it! The rooms are small but fit well for one or two nights. The receptionists are kind and helpful. Ask to do the loyalty card because you will have discount on future stays.

Was this review helpful? Yes
Renato D, Gerente geral at Ibis Rio de Janeiro Santos Dumont, responded to this review

Dear Eduardo, We very much appreciate your comments regarding your stay at the Ibis Rio De Janeiro Santos Dumont. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More

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Additional Information about Ibis Rio de Janeiro Santos Dumont

Address: Rua Marechal Camara, 280 - Centro, Rio de Janeiro, State of Rio de Janeiro 20020 080, Brazil
Location: Brazil > State of Rio de Janeiro > Rio de Janeiro
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis Rio de Janeiro Santos Dumont 2*
Number of rooms: 330
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Also Known As:
Ibis Rio De Janeiro Santos Dumont Hotel Rio De Janeiro
Ibis Rio De Janeiro Santos Dumont Brazil

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