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Mercure RJ Barra Da Tijuca

Av. do Pepe, 56, Rio de Janeiro, State of Rio de Janeiro 22620-160, Brazil
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1 room 1 guest
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Mercure RJ Barra Da Tijuca
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290 Reviews from our TripAdvisor Community

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Traveler rating
    104
    117
    47
    15
    7
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56
85
10
90
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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  • All months
    (290)
  • Mar-May only
    (51)
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    (77)
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Rome, Italy
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The hotel is not worth the money it costs and way below mercury standards. The staff was somehow weird. Some tried to be very helpful while others did not give a damn. I asked for information on how to get to Riocentro and, instead of helping me find a way to get there, they told me to get on the... More 

Was this review helpful? Yes 1
Campinas, SP
Level Contributor
75 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent hotel, front of a beach (Pepe beach), nice view. The staff is friendly and help you a lot. The breakfast is nice but is not cheap, be prepared. The hotel is very good located in front of the beach, but for some purposes, as business travel, the location is not an advantage because the traffic to leave the neighborhood.... More 

Was this review helpful? Yes 1
Karin K, Manager at Mercure RJ Barra Da Tijuca, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Rj Barra Da Tijuca. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we do our best to provide a superior service experience for every customer; therefore your feedback is very... More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 11, 2015

After my disappointment during my previous visit at the neighbor hotel (The Ibis), this hotel provided better experience in the: room, lobby and breakfast. Room was clean, and service was good. The hotel located near the beach and some rooms has also ocean view.

Was this review helpful? Yes 1
Mountain View, California
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 8, 2015

I had previously thought Accor a chain which catered to business travelers, but now I realize that the Mercure chain, or at least this one, does not. I had several problems during my stay: The room keycard failed every day, requiring me to go get a new one from reception every night when I returned. Worryingly, the reception staff only... More 

Was this review helpful? Yes 2
Karin K, Manager at Mercure RJ Barra Da Tijuca, responded to this review

Dear Mr. William, We have read your message and about the services we will work to sold out the information and improve our service. About your second complain, we are working with local authorities to understand and take responsibilities. Best Regards, Cleiton C Hermes Manager Assistent Mercure RJ Barra da Tijuca More 

Kanpur, India
Level Contributor
46 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed May 9, 2015

nice rooms though differently furnished but have a sea view and the beach is lot less crowded than the popular ones but you could have a great walk in the morning and a lovely pizza joint next door . the staff is really nice

Was this review helpful? Yes 2
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 19, 2015

I was in this hotel for 2 nights before moving to another part of Brasil and I have to say that was a good choice! Rooms are clean, position in fine, just in front of the beach and most of all the staff is really great! They were so helpful and kind, one of them also help me when I... More 

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Karin K, Gerente geral at Mercure RJ Barra Da Tijuca, responded to this review

Dear Guest, Thank you for the comments! They are very important for us! Best Regards Karin Krug General Manager More 

Houston, Texas, USA
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed March 17, 2015

If you walk up to the front desk and look at the published rate per night per room, it would give you a shock. A small 24 square meter room would be Reais 1300 per night. However, those are the rake rate and on internet, the price come to Reais 300 to R500 depending on the weekday or weekend and... More 

Was this review helpful? Yes 2
Karin K, Gerente geral at Mercure RJ Barra Da Tijuca, responded to this review

Dear Guest, Thank you for the comments! They are very important for us! Best Regards Karin Krug General Manager More 

England, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed March 4, 2015

This Hotel and Barra (pronounced Ba'ha in English) are lovely and I would strongly recommend that you visit Barra if you have the time whilst staying in Rio. That said, I would probably suggest a more centrally location hotel in Barra (Sorry Mecrure, its a lovely hotel but not in the best location as its right on the edge of... More 

Was this review helpful? Yes 3
Karin K, Gerente geral at Mercure RJ Barra Da Tijuca, responded to this review

Dear Guest, Thank you for the comments! They are very important for us! Best Regards Karin Krug General Manager More 

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