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Windsor Copa Hotel

Certificate of Excellence
Av. Nossa Senhora De Copacabana 335, Rio de Janeiro, State of Rio de Janeiro 22020-002, Brazil
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Windsor Copa Hotel
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Windsor Copa Hotel
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535 Reviews from our TripAdvisor Community

Traveler rating
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    52
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    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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    (535)
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Wellington, New Zealand
Top Contributor
112 reviews 112 reviews
51 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed for three nights and wish that it could have been longer. The hotel is located one street back from Copacabana Beach and was the perfect base for exploring Rio. On our arrival staff were polite and courteous. Our room was a good size and impeccably clean. It was serviced daily. Our only small niggle was that the air... More 

Was this review helpful? Yes
MonaSamir, Gerente geral at Windsor Copa Hotel, responded to this review

Dear guest Peter C, Thank you very much for your preference while choosing Windsor Copa! Thank you also for your compliments regarding our delicious breakfast, with a large variety of fresh seasonal fruits and juices. I am glad you have enjoyed our location, in the very heart Copacabana , 1 block from the beach and from the great restaurants and... More 

2 reviews
4 of 5 stars Reviewed 1 week ago

The hotel location parallels Avenida Atlantica where plush neighborhoods & beaches abound. The Neo-classical Copacabana Palace Hotel sits back of Windsor, considered a part of Rio's fabric since it's opening in 1923. But, an hour walk to Ipanema is an option to consider. Or, perhaps Leblon where innovative retaurants, cafes, bars & clubs have added an eclectic mix of diversity... More 

Was this review helpful? Yes
MonaSamir, Gerente geral at Windsor Copa Hotel, responded to this review

Dear guest Erlinda D, We would like to thank you for choosing the Windsor Copa on your recent trip to Rio, and also for taking your time to help us through your comments. I'm sure that they will be of great value to other tripadvisor travelers. If you have any suggestions to improve our services it will be a pleasure... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

It is located right behind the Copacabana Palace (Belmond) and one block from the beach. The employees are very courteous and helpfull. The rooms are very cleanAnd the shower is great! The breakfast is included and the variety of fruits, pastries, and juices are fantastic! They serve a great Brazilian coffee as well. For who is coming to Copacabana for... More 

Was this review helpful? Yes
MonaSamir, Gerente geral at Windsor Copa Hotel, responded to this review

Dear Mrs Sissily C, On behalf of the Windsor Copa Hotel, we would like to thank you for the compliments regarding our services during your stay. We are so delighted to read your comments about our staff, rooms, breakfast and location. It's fantastic to know that you consider us as a 5 star hotel!!! We all look forward to welcoming... More 

Paris, France
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nice hotel with a great location. Breakfast is wonderful! Rooms are clean and comfortable. You can feel the brazilian atmosphere everywhere. Staff are very good with directions, helpful with any problem. Good place to stay for short vacation.

Was this review helpful? Yes 1
MonaSamir, Gerente geral at Windsor Copa Hotel, responded to this review

Dear guest 1TBU, Thank you very much for your preference while choosing Windsor Copa! Thank you also for your compliments regarding our delicious breakfast, with a large variety of fresh seasonal fruits and juices. I am glad you have enjoyed our location, in the very heart of Copacabana, 1 block from the beach and from the great restaurants and stores... More 

Edmonton, Canada
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The highlight of this hotel is: location, friendly and clean. Before I arrived, I emailed them to inquire some assistance regarding transfer. I got immediately and helpful response. Cannot not beat the location - right in the center of Copacabana and in a safe area. The staff are very helpful and speak very good English. Their breakfast gave me the... More 

Was this review helpful? Yes 1
MonaSamir, Gerente geral at Windsor Copa Hotel, responded to this review

Dear guest SunCruise2014, I would like to thank you for choosing one of our 12 Windsor Hotels in Rio de Janeiro. According to your comments, I believe that your choice has been to another hotel from our chain, since the Windsor Copa it's a new hotel and is less than 3 years of operation. Anyway, we really appreciate the compliments... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A nice clean modern hotel, 5 minutes walk from the beach! The staff are extremely helpful from the receptionists, to the restaurant staff. We booked a trip to the favelas, booked a cheap airport shuttle and changed money all at the hotel reception. The hotel is in a good location, with bus stops taking you to central rio and sugarloaf... More 

Was this review helpful? Yes
MonaSamir, Gerente geral at Windsor Copa Hotel, responded to this review

Dear guest Natalie M, In the name of all our staff I would like to express our gratitude for your comments at Trip Advisor. We are really glad to hear that our front desk staff was helpful and assisted you during your stay. We will be informing our staff of your positive observations to motivate them even further. Unfortunately you... More 

london
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Great location near copacabanna beach with a great breakfast. Negatives are rooms are very small so would only recommend if staying for few days. But not be great if staying for week or more. Also very good value for money. Other negative is no swimming pool

Was this review helpful? Yes 1
MonaSamir, Gerente geral at Windsor Copa Hotel, responded to this review

Dear guest "ian m", thank you so much for your review about your recent stay with at Windsor Copa Hotel. We are thrilled to hear how much you have enjoyed our great level of services, our brekfast, as much as you have enjoyed our prime location. We are indeed located in the very centre of Copacabana, just a few steps... More 

David, Panama
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Everything worked. There was just enough people serving, cooking & cleaning to always be available, but never in the way. The meals were great and the complementry daily breakfast was always the same, but not boring and always a big choice. We never had to wait for elevators, help at the desk, a doorman to open a door or call... More 

Was this review helpful? Yes
MonaSamir, Gerente geral at Windsor Copa Hotel, responded to this review

Dear guest Gary P, Thank you for your motivating and helpful feedback. It is a pleasure to hear that you were satisfied with our service. We are glad to know that you enjoyed our breakfast and selection of fruits. Also, I would like to thank you for your positive comment about the all staff. We will be informing all of... More 

Pretoria, South Africa
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed April 25, 2015

The Windsor Copa is located close to Copacabana Beach, in Copacabana. No problem checking in, friendly and helpful staff. The room i had was very small, but clean. Very nice bathroom. Breakfast is above average, I was very impressed. WiFi is very good, never experienced any problems. There is an airport shuttle service, which departs hourly at a very reasonable... More 

Was this review helpful? Yes
MonaSamir, Gerente geral at Windsor Copa Hotel, responded to this review

Dear guest PierreZA, Thank you so much for your preference. We are delighted to hear how joyful has been your recent stay at the Windsor Copa! We are happy to know that you enjoyed our breakfast and location, and we are really glad to hear that our front desk staff was helpful and assisted you during your stay. Concerning the... More 

Caracas
Senior Contributor
43 reviews 43 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 25, 2015

The people is very friendly, the service is good and the location is superior by the price. Facilities Re a little bid old and could be in a better shape but for the price the relation Value - Price is very good. It is what I expected, nothing else, nothing less. Something that really surprise me is the location. Is... More 

Was this review helpful? Yes
MonaSamir, Gerente geral at Windsor Copa Hotel, responded to this review

Dear guest Manuel M, we are very honoured by your review! Thank you so much for the compliments to our staff and for recommending our services to other travellers. We are indeed located in the very centre of Copacabana, just a few steps from the beach. We hope to welcome you back soon, to enjoy a little more of our... More 

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