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Windsor Copa Hotel

Certificate of Excellence
Av. Nossa Senhora De Copacabana 335, Rio de Janeiro, State of Rio de Janeiro 22020-002, Brazil
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Windsor Copa Hotel
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568 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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  • All months
    (568)
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    (134)
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    (145)
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1 review
5 of 5 stars Reviewed 6 days ago NEW

Its a great hotel we booked a 2 single bed 1 room. Its a beautiful hotel really close to the beach. Not overly big. Staff is really friendly and try their best to help from tour information to portuguese translations. If i had 1 complaint it would be the free breakfast it tasted amazing but the eggs was the only... More 

Was this review helpful? Yes
MonaSamir, Gerente geral at Windsor Copa Hotel, responded to this review

Dear guest Kapeel M., Thank you very much for your preference while choosing Windsor Copa! Thank you also for your compliments regarding our delicious breakfast, with a large variety of fresh seasonal fruits and juices. Next time please don't hesitate to ask the kitchen to make the eggs as you like it. I am glad you have enjoyed our location,... More 

Bucharest, Romania
Level Contributor
76 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
1 of 5 stars Reviewed 1 week ago

We have booked a standard room but this was the smallest room we ever saw! Not space for one bag at least! So, we were forced to upgrade to a more expensive but just a bit larger room. The furniture is old, the hotel is on the busy street, so the room is very noisy. The staff is not skilled... More 

Was this review helpful? Yes
MonaSamir, Gerente geral at Windsor Copa Hotel, responded to this review

Dear guest Inesta, Thank you for sharing your comments concerning your recent stay at Windsor Copa Hotel. Unfortunately one of our rooms were not up to your expectations. The rooms have different sizes and the size depends on the category reserved. I would like to know if it is possible for you to send us some more information about your... More 

Luzon, Philippines
Level Contributor
145 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is nice and the staff are great. BReakfast is greatWifi is fast. The hotel is just a block away to the Copacavana beach. The hotel is near shops, travel tours and restaurants. A little cheaper than the promenade hotels at Copacabana beach.

Was this review helpful? Yes
MonaSamir, Gerente geral at Windsor Copa Hotel, responded to this review

Dear guest Amazingbeauty, thank you for your great review about our hotel! We are glad to know how much you have enjoyed our location, in the very heart Copacabana , 1 block from the beach and from the great restaurants and stores of the area, as much as you enjoyed the service provided by our staff. Looking forward to welcoming... More 

Scotland
Level Contributor
53 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is only one street behind Copacabana Beach so the location is excellent. We did ask for a bigger room and happily the hotel obliged. Nice and clean, good shower no view but not that important. Staff were very helpful and pleasant. Ticked all the boxes and would be happy to go back again

Was this review helpful? Yes
MonaSamir, Gerente geral at Windsor Copa Hotel, responded to this review

Dear guest Millicent44, In the name of all our staff I would like to express our gratitude for your comments at Trip Advisor. It is a pleasure to hear that you were satisfied with our services. We will be informing our staff of your positive observations to motivate them even further! We are happy to know that you really enjoyed... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The hotel has a nice location, very close to the beach. Clean rooms. A bit small and no view. The stuff is very friendly and speak English.Front desk guys helped me with recomendations on what to do and where to go. Also i requested to change the room and it was done immediately. Nice breakfast with good selection. Special thanks... More 

Was this review helpful? Yes
MonaSamir, Gerente geral at Windsor Copa Hotel, responded to this review

Prezada Sra. Julia R, thank you for your recent review, on Trip Advisor. Your comments are important to us. We are delighted to hear that you enjoyed your stay at Windsor Copa Hotel. Our staff strives to make each guest's stay memorable and exceed their expectations. I will personally share your comments with our team and with Bernard. I hope... More 

Falls Church, Virginia
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 18, 2015

. Hotel is convenient, clean, excellent breakfast and with a very helpful front desk! Bath has a large ceramic counter, powerful shower and plenty of hot water. Towels and bed linens are excellent quality! Plenty of shops on the street, small cafe across the street and a safe ATM one block to the right. Hotel is behind the Copa Palace... More 

Was this review helpful? Yes
MonaSamir, Gerente geral at Windsor Copa Hotel, responded to this review

Dear guest Irene M, Thank you very much for your preference while choosing Windsor Copa! I am glad you have enjoyed our location, in the very heart Copacabana , 1 block from the beach and from the great restaurants and stores of the area, as much as you enjoyed the service provided by our staff. Your compliments were transmitted to... More 

Indianapolis, Indiana
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 16, 2015

We loved staying in this hotel--would definitely stay here again. The front desk was extremely helpful, the curbside attendants were incredible, and we felt very safe in this location. The hotel was reasonably priced, breakfast was good, and we loved the easy access to Copacabana Beach.

Was this review helpful? Yes
MonaSamir, Gerente geral at Windsor Copa Hotel, responded to this review

Dear guest Kristen B, thank you so much for choosing Windsor Copa as your hotel in Rio de Janeiro. Thank you also for your wonderful review about your recent stay with us. It is a great pleasure for all our staff to be reviewed with such beautiful words. I am very honoured to hear how much you have enjoyed our... More 

Mount Dora, Florida
Level Contributor
161 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
4 of 5 stars Reviewed June 13, 2015

Even though this is not a 5 star hotel. It is good. The service is excellent. I arrived at 730 the gave me a room at 930. The restaurant is great. The food is great. The service was impeccable for lunch and so so for dinner. Room are very basic but the location is great a block from Copacabana.

Was this review helpful? Yes
MonaSamir, Gerente geral at Windsor Copa Hotel, responded to this review

Dear guest Itorres93, Your amazing comments made our day! Thank you so much for your preference, we are delighted to hear how joyful has been your recent stay with us. We pride ourselves on providing our customers with the ultimate experience! Our restaurant team is very happy with the compliments to our daily breakfast, served as a buffet with various... More 

Cambridge
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 10, 2015

Great location, only being a block from the main beach and the iconic Copacabana Palace hotel. Also many local,restaurants to choose from. We found a small local BBQ restaurant called QUICK GALETOS a couple of blocks to the right of the front door. We ate there twice and were more than happy with the BBQ chicken and beef. Room was... More 

Was this review helpful? Yes
MonaSamir, Gerente geral at Windsor Copa Hotel, responded to this review

Dear guest W47UUroberth, We are very pleased to read that you had an enjoyable stay in our hotel. It is encouraging as our guest’s satisfaction is our primary concern. We are really glad that you were pleased with the free late check out. We all hope to have the pleasure of welcoming you again very soon! Warm Regards from Rio!... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 10, 2015

The service was good I have no complains about it but unfortunately something very unpleasant happened to me and my boyfriend... we left our credit cards inside of the wardrobe and someone from the staff took them and shopped online... In other words we were robbed inside of our own room... I was very disappointed, hope the management found out... More 

Was this review helpful? Yes 1
MonaSamir, Gerente geral at Windsor Copa Hotel, responded to this review

Dear guest Carolina S, we haven't identified in our records this complaint at the time of occurrence. We kindly ask you the Police registry, to give support and follow the requirements of that authority. Sincerely, Mona Samir. Prezada Sra. Carolina S, não identificamos em nossos registros a referida queixa no momento da ocorrência. Solicitamos o Registro Policial, quando daremos suporte... More 

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