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Windsor Copa Hotel

Certificate of Excellence
Av. Nossa Senhora De Copacabana 335, Rio de Janeiro, State of Rio de Janeiro 22020-002, Brazil
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Windsor Copa Hotel
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552 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
  • All months
    (552)
  • Mar-May only
    (134)
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    (127)
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    (145)
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Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

The hotel has a nice location, very close to the beach. Clean rooms. A bit small and no view. The stuff is very friendly and speak English.Front desk guys helped me with recomendations on what to do and where to go. Also i requested to change the room and it was done immediately. Nice breakfast with good selection. Special thanks... More 

Was this review helpful? Yes
MonaSamir, Gerente geral at Windsor Copa Hotel, responded to this review

Prezada Sra. Julia R, thank you for your recent review, on Trip Advisor. Your comments are important to us. We are delighted to hear that you enjoyed your stay at Windsor Copa Hotel. Our staff strives to make each guest's stay memorable and exceed their expectations. I will personally share your comments with our team and with Bernard. I hope... More 

Falls Church, Virginia
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

. Hotel is convenient, clean, excellent breakfast and with a very helpful front desk! Bath has a large ceramic counter, powerful shower and plenty of hot water. Towels and bed linens are excellent quality! Plenty of shops on the street, small cafe across the street and a safe ATM one block to the right. Hotel is behind the Copa Palace... More 

Was this review helpful? Yes
MonaSamir, Gerente geral at Windsor Copa Hotel, responded to this review

Dear guest Irene M, Thank you very much for your preference while choosing Windsor Copa! I am glad you have enjoyed our location, in the very heart Copacabana , 1 block from the beach and from the great restaurants and stores of the area, as much as you enjoyed the service provided by our staff. Your compliments were transmitted to... More 

Indianapolis, Indiana
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We loved staying in this hotel--would definitely stay here again. The front desk was extremely helpful, the curbside attendants were incredible, and we felt very safe in this location. The hotel was reasonably priced, breakfast was good, and we loved the easy access to Copacabana Beach.

Was this review helpful? Yes
MonaSamir, Gerente geral at Windsor Copa Hotel, responded to this review

Dear guest Kristen B, thank you so much for choosing Windsor Copa as your hotel in Rio de Janeiro. Thank you also for your wonderful review about your recent stay with us. It is a great pleasure for all our staff to be reviewed with such beautiful words. I am very honoured to hear how much you have enjoyed our... More 

Mount Dora, Florida
Level Contributor
161 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Even though this is not a 5 star hotel. It is good. The service is excellent. I arrived at 730 the gave me a room at 930. The restaurant is great. The food is great. The service was impeccable for lunch and so so for dinner. Room are very basic but the location is great a block from Copacabana.

Was this review helpful? Yes
MonaSamir, Gerente geral at Windsor Copa Hotel, responded to this review

Dear guest Itorres93, Your amazing comments made our day! Thank you so much for your preference, we are delighted to hear how joyful has been your recent stay with us. We pride ourselves on providing our customers with the ultimate experience! Our restaurant team is very happy with the compliments to our daily breakfast, served as a buffet with various... More 

Cambridge
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location, only being a block from the main beach and the iconic Copacabana Palace hotel. Also many local,restaurants to choose from. We found a small local BBQ restaurant called QUICK GALETOS a couple of blocks to the right of the front door. We ate there twice and were more than happy with the BBQ chicken and beef. Room was... More 

Was this review helpful? Yes
MonaSamir, Gerente geral at Windsor Copa Hotel, responded to this review

Dear guest W47UUroberth, We are very pleased to read that you had an enjoyable stay in our hotel. It is encouraging as our guest’s satisfaction is our primary concern. We are really glad that you were pleased with the free late check out. We all hope to have the pleasure of welcoming you again very soon! Warm Regards from Rio!... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

The service was good I have no complains about it but unfortunately something very unpleasant happened to me and my boyfriend... we left our credit cards inside of the wardrobe and someone from the staff took them and shopped online... In other words we were robbed inside of our own room... I was very disappointed, hope the management found out... More 

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MonaSamir, Gerente geral at Windsor Copa Hotel, responded to this review

Dear guest Carolina S, we haven't identified in our records this complaint at the time of occurrence. We kindly ask you the Police registry, to give support and follow the requirements of that authority. Sincerely, Mona Samir. Prezada Sra. Carolina S, não identificamos em nossos registros a referida queixa no momento da ocorrência. Solicitamos o Registro Policial, quando daremos suporte... More 

Wellington, New Zealand
Level Contributor
148 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed for three nights and wish that it could have been longer. The hotel is located one street back from Copacabana Beach and was the perfect base for exploring Rio. On our arrival staff were polite and courteous. Our room was a good size and impeccably clean. It was serviced daily. Our only small niggle was that the air... More 

Was this review helpful? Yes 1
MonaSamir, Gerente geral at Windsor Copa Hotel, responded to this review

Dear guest Peter C, Thank you very much for your preference while choosing Windsor Copa! Thank you also for your compliments regarding our delicious breakfast, with a large variety of fresh seasonal fruits and juices. I am glad you have enjoyed our location, in the very heart Copacabana , 1 block from the beach and from the great restaurants and... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 26, 2015

The hotel location parallels Avenida Atlantica where plush neighborhoods & beaches abound. The Neo-classical Copacabana Palace Hotel sits back of Windsor, considered a part of Rio's fabric since it's opening in 1923. But, an hour walk to Ipanema is an option to consider. Or, perhaps Leblon where innovative retaurants, cafes, bars & clubs have added an eclectic mix of diversity... More 

Was this review helpful? Yes
MonaSamir, Gerente geral at Windsor Copa Hotel, responded to this review

Dear guest Erlinda D, We would like to thank you for choosing the Windsor Copa on your recent trip to Rio, and also for taking your time to help us through your comments. I'm sure that they will be of great value to other tripadvisor travelers. If you have any suggestions to improve our services it will be a pleasure... More 

1 review
5 of 5 stars Reviewed May 26, 2015 via mobile

It is located right behind the Copacabana Palace (Belmond) and one block from the beach. The employees are very courteous and helpfull. The rooms are very cleanAnd the shower is great! The breakfast is included and the variety of fruits, pastries, and juices are fantastic! They serve a great Brazilian coffee as well. For who is coming to Copacabana for... More 

Was this review helpful? Yes
MonaSamir, Gerente geral at Windsor Copa Hotel, responded to this review

Dear Mrs Sissily C, On behalf of the Windsor Copa Hotel, we would like to thank you for the compliments regarding our services during your stay. We are so delighted to read your comments about our staff, rooms, breakfast and location. It's fantastic to know that you consider us as a 5 star hotel!!! We all look forward to welcoming... More 

Paris, France
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 19, 2015

Nice hotel with a great location. Breakfast is wonderful! Rooms are clean and comfortable. You can feel the brazilian atmosphere everywhere. Staff are very good with directions, helpful with any problem. Good place to stay for short vacation.

Was this review helpful? Yes 1
MonaSamir, Gerente geral at Windsor Copa Hotel, responded to this review

Dear guest 1TBU, Thank you very much for your preference while choosing Windsor Copa! Thank you also for your compliments regarding our delicious breakfast, with a large variety of fresh seasonal fruits and juices. I am glad you have enjoyed our location, in the very heart of Copacabana, 1 block from the beach and from the great restaurants and stores... More 

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