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Windsor Copa Hotel

3.0 of 5 Av. Nossa Senhora De Copacabana 335, Rio de Janeiro, State of Rio de Janeiro 22020-002, Brazil
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Certificate of Excellence 2014
Windsor Copa Hotel
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Windsor Copa Hotel
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431 reviews from our community

Traveler rating
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    42
    4
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is just one block from the beach. The price was very reasonable. We really enjoyed the wonderful breakfast. The room was not very big but comfortable. The hotel staff was very friendly and helpful. There are restaurants within walking distance of the hotel. We paid for our stay in advance and when we checked in they did not... More 

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Golden, CO
Contributor
15 reviews 15 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from Rio where I stayed at the Windsor Copa for five nights. As everyone here has proclaimed, the customer service is outstanding. The staff was top notch. The rooms are small and even though I had superior twin, it too was small. Not cramped, just small. However, the bathroom is a good size and the rooms are clean.... More 

Was this review helpful? Yes 1
MonaSamir, Director General at Windsor Copa Hotel, responded to this review

Dear Guest jetset53, in the name of all our staff I would like to express our gratitude for your comments at Trip Advisor. It is a pleasure to hear that you were satisfied with our services. We are really glad to hear that our front desk staff was helpful and assisted you during your stay. We will be informing our... More 

Sao Paulo, SP
Contributor
12 reviews 12 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for two nights at this hotel and I'm very pleased. The hotel is just a block from Copacabana beach and have plenty of restaurants with walking distance. The rooms are a light tight but the bed was very comfortable and the bathroom was also good. The breakfast is very good as well, many tasty options. The best advantage of... More 

Was this review helpful? Yes 1
MonaSamir, Director General at Windsor Copa Hotel, responded to this review

Dear guest Luca_Rodrigues, Thank you very much for your preference while choosing Windsor Copa! Thank you also for your compliments regarding our delicious breakfast, with a large variety of fresh seasonal fruits and juices. I am glad you have enjoyed our location, in the very heart of Copacabana, 1 block from the beach and from the great restaurants and stores... More 

New York
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 12, 2014

Excellent service at the restaurant on the ground floor of the Windsor Copa. They bent over backwards to accommodate our vegetarian palate. Staff at reception was very helpful. We were less than a minute from the Copacabana beach.

Was this review helpful? Yes
MonaSamir, Gerente geral at Windsor Copa Hotel, responded to this review

Dear Guest oracleNarad, we are very honoured by your review. Thank you so much for the compliments to our staff and for recommending our services to other travellers. We hope to welcome you back soon, to enjoy a little more of our prime location and services. My kindest regards, Mona Samir More 

Aveiro, Portugal
Contributor
17 reviews 17 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 9, 2014

A great hotel to stay if you're going in Business, as it's very well organized and as great service. Breakfeast offers you a great variety of choice, from the fruits to the small breads. All very tasty. The rooms are small, but offers you what you nead if you'r going for business. As it's near Avenida Atlantica, you can enjoy... More 

Was this review helpful? Yes 1
MonaSamir, Gerente geral at Windsor Copa Hotel, responded to this review

Dear Mr. Jorge_pereira2001, thank you so much for your great review regarding your recent stay with us at the Windsor Copa. We are always enthusiastic about our location, in the very heart of Copacabana, only a few steps from the beach and from the vibrant cultural life of this neighbourhood. I am very happy to hear how much you enjoyed... More 

Melbourne, Australia
Senior Contributor
46 reviews 46 reviews
34 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed November 4, 2014

Stayed here for 3 nights on a quick stopover in Rio and thoroughly enjoyed our stay. Staff were very accommodating across the board and only too happy to help with maps, directions, etc. walk for 10 seconds and you're crossing the road to the beach......fantastic location! If you've read previous reviews: yes - the rooms are small. But for us... More 

Was this review helpful? Yes 2
MonaSamir, Director General at Windsor Copa Hotel, responded to this review

Dear guest aussie23_melbourne, thank you very much for your great comments regarding your recent stay with us, at Windsor Copa Hotel. I'm glad that you have enjoyed the various aspects of our hotel, such as the varied breakfast with a large selection of fruits, juices and breads; our location and service. We appreciate your comments and we hope to welcome... More 

Raleigh, North Carolina
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 3, 2014

I stayed 3 nights as a middle aged woman alone in Rio and I found the neighborhood very sketchy and was afraid to go out at night. The room was dirty around the edges and smelled musty. Internet was down for 2 of the days making it impossible to book tours, or work, etc. It made the weekend of my... More 

Was this review helpful? Yes 2
MonaSamir, Director General at Windsor Copa Hotel, responded to this review

Dear guest tackjunky, I'm really sorry that your experience with us was not good as you expected. I would like to know if it is possible for you to send us some more information about your stay (room number), as we are a super new hotel (less than 3 years old) I would like to check if there`s any problem... More 

Sydney, Australia
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 30, 2014

My stay in Windsor Copa Hotel at RDJ with the Windsor Copa Hotel was alright. The hotel staffs were helpful but extremely strict. The hotel staffs did allowing us (my friends and I) to bring guests to the hotel. I find this practice was a bit absurd! In addition, I believe that the hotel staff(s) had cloned my MasterCard information... More 

Was this review helpful? Yes 3
MonaSamir, Gerente geral at Windsor Copa Hotel, responded to this review

Dear Mr. Owen77710, I am really sorry that your experience with us was not good as you expected. We would like to clarify that we respond you not one, but twice, and in both e-mails I kindly ask you to send us more information. Regarding about visitors, we do have a policy in order to guarantee the safety and comfort... More 

Charlotte, North Carolina
Contributor
14 reviews 14 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 3, 2014 via mobile

We stayed here for 4 nights while in Rio. The rooms were clean and comfortable. The location was great - 1 block to the beach. Front desk spoke English. They were helpful when we had questions but would have liked a dedicated concierge to help with dinner and sight recommendations. Overall very good but next time will probably stay in... More 

Was this review helpful? Yes
MonaSamir, Director General at Windsor Copa Hotel, responded to this review

Dear guest kristen12653, thank you very much for your preference while choosing Windsor Copa. Thank you also for your compliments regarding our services! I'm glad you have enjoyed our location, in the very heart Copacabana, 1 block from the beach and from the great restaurants and stores of the area. It is a pleasure to hear that you were satisfied... More 

Toronto
Top Contributor
110 reviews 110 reviews
53 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed September 22, 2014

Easy walking distance to beach, 2 short blocks. Metro 2 blocks other direction. Location is on a main street but would have been better if it was the other end of Copacabana beach nearer Ipanema. Breakfast was amazing. They really trust their staff, we thought something was missing, they couldn't believe it was stolen and on checking item had fallen... More 

Was this review helpful? Yes 3
MonaSamir, Director General at Windsor Copa Hotel, responded to this review

Dear guest alsupremo, thank you for your recent review on Trip Advisor, your comments are important to us. We are delighted to hear that you enjoyed your stay at Windsor Copa Hotel. Our staff strives to make each guest's stay memorable and exceed their expectations. I will personally share your comments with our team and celebrate another satisfied guest. I... More 

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Additional Information about Windsor Copa Hotel

Address: Av. Nossa Senhora De Copacabana 335, Rio de Janeiro, State of Rio de Janeiro 22020-002, Brazil
Location: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Windsor Copa Hotel 3*
Number of rooms: 146
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Also Known As:
Windsor Copa Hotel Rio De Janeiro, Brazil
Hotel Style:
#6 Family Hotel in Rio de Janeiro
#8 Romantic Hotel in Rio de Janeiro
#12 Business Hotel in Rio de Janeiro

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