breakfast was good staff service was ok rooms not very big beds were samll and low to the floor safe stopped working. had to break in to get passport out 3 blocks from beach more
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breakfast was good staff service was ok rooms not very big beds were samll and low to the floor safe stopped working. had to break in to get passport out 3 blocks from beach more
We booked this hotel through a travel agent and stayed there for 3 nights. We were greeted by a very busy front desk receptionist who was multi-tasking at the point of taking care of our check-in. She spoke good English though. The hotel was solidly booked with travelers from various countries. It was therefore very noisy especially in the evening... more
Please view the pictures. These pictures only begin to show how horrible the hotel was. Thje AC didn't work, when the fixed it, ice was spitting out, it took 4 tries to band-aid the AC. There was mildew and mold in many places in the shower and bathroom. The furniture was very out-dated, and some was broken, or missing pieces.... more
We booked a package to Rio that included three nights at this hotel. We arrived very late- after midnight- and the front desk was very friendly and well prepared for our voucher. The location is about 3 blocks from the beach in a semi-residential neighborhood. The room was quite small with two twin beds very low to the ground and... more
spent five days of the Carnaval at Royalty Copacabana. The room was very average. Beware some floors are undergoing refurbishment!! We requested a change of rooms, but the staff were extremely accomodating to our request. However the location was great! All staff were very helpful and friendly. Breakfasts, rooftop bar & pool were superb. Overall not a bad hotel! more
The Royalty. When you walk in, you are greeted with a funky smell. it must be from the accumulation of smoke and grease over the years. Our rooms, on the 2nd floor, were right next to the "rouparia" where hotel staff wash and fold sheets and towels. Not the best location, as it was noisy for us. The hallways are... more
In all an ok hotel, but nothing to write home about. WiFi is non-existent. Internet room in hotel has high charges, R$2/4min. Ethernet port in room, but I didn't check or ask about prices. But plenty of Internet cafes around the corner Safe in room is very small (not enough space for a laptop). Was there for a conference together... more
IMPORTANT WARNING! Safety boxes in the room are not safe. My room was ENTERED and the safe box was robbed of $USD cash. My guide said this is a common occurrence at this hotel and it happens the night before check out. the manager refused to help. I called the police as the hotel refused to call. The hotel has... more
mal hotel, solo tiene buena ubicacion. el hotel esta pasado a comida, el aire acondicionado funciona deficientemente. A pesar de... more
pesima atencion, como ejemplo, un dia salimos 8:30 de la manana y regresamos 18:00 pm pues no se habia hecho... more
