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All 214 Rio de Janeiro hotels

Windsor Palace Hotel

3.0 of 5 Hotel   |   Rua Domingos Ferreira, 06 | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22050010, Brazil (Copacabana)
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Windsor Palace Hotel
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Ranked #39 of 214 Hotels in Rio de Janeiro
A recent review
4 of 5 stars reviewed 1 week ago
mikeswallow01 Doncaster, United Kingdom
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289 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Doncaster, United Kingdom
Top Contributor
51 reviews 51 reviews
38 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel well situated at one end of copacabana beach (fete) .good rooms we had a view over looking copacabana beach. Excellent breakfast with pretty much everything you could require with staff constantly filling and tidying the serve areas. The tables were kept free of used crockery with staff clearing and refilling coffee etc. Very clean hotel . The reception... More

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Kent, England.
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 1 week ago

Great location for all Rio - 1 road back from the strip with sensible price to match - good local bars nearby - higher rooms better with sea view of the beach (just) - staff courteous and helpful with trips and transport. Small pool on the roof- I would recommend the more budget conscious traveller stay here on a B... More

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GabrielaMoreira, Gerente geral at Windsor Palace Hotel, responded to this review

Dear jonathan550, Thanks for posting your comments regarding Windsor Palace Hotel. We're pleased to know you have approved our services and structure. Hope to be your choise again on your next visit to Rio de Janeiro. Best Regards, Gabriela Moreira General Manager More

Minneapolis, Minnesota
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The Windsor Palace hotel was a let down on our last trip to Rio. I’d like to give this a 3 out of 5 stars because most of the amenities met our expectations (not exceeded), but the staff was terrible. The best part about the hotel is the location, which offers convenient access to Copa Cabana beach and the surrounding... More

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GabrielaMoreira, Gerente geral at Windsor Palace Hotel, responded to this review

Dear micahb21, Thanks for posting your comments regarding your stay at Windsor Palace Hotel. Indeed our location is of a great value. We're close to the beach, bars, restaurants, metro and bus station, and at the same time, in a residential street that most of time is quiet. As for our service, I would like to apologise for the inconvenience... More

Buenos Aires, Argentina
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for 3 nights at this great hotel. The hotel is located only one block from Copacabana beach and the commercial street of Nosstra Senora. Rooms are comfortable and clean, great bathroom. Breakfast offers a variety of delicatesen, and typical buffet food in the elegant restaurant on the ground floor. Swimming pool and gym are on the top floor... More

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GabrielaMoreira, Gerente geral at Windsor Palace Hotel, responded to this review

Dear lula2210, First of all, thanks for posting your comments of Windsor Palace Hotel. And, on behalf of all our staff, thank you for all your compliments. It's a tremendous pleasure to hear that our guests have not only enjoyed their stay, but would also come back to experience it again. Thank you again! Looking forward to have you as... More

Carlisle, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed 2 nights in this hotel, which is handily situated for all of downtown Rio de Janeiro. It is a block from the beach and we enjoyed a 'partial sea view' from our room. The hotel is friendly and relatively quiet. The rooms are comfortable but lacking, as in the case of so many hotels, comfortable seating for 2.... More

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GabrielaMoreira, Gerente geral at Windsor Palace Hotel, responded to this review

Dear John G, Thanks for posting your comments regarding Windsor Palace Hotel. And specially, thank you for your compliments about our staff. Windsor Hotels is Always investing in training to provide a high standard service. I take this opportunity to inform that, before the renovation (last year) since most of the guests reviews would rather have more space in the... More

Auckland Region, New Zealand
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for 3 nights and wow it was impressive. Very opulent entry and welcoming staff. The pool on the top has stunning views out to Copacobana Beach and at night it is completely lit up. Lovely food can be brought by the pool and at night we sat by the pool, enjoyed the views and tasted their food along... More

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GabrielaMoreira, Gerente geral at Windsor Palace Hotel, responded to this review

Dear Blondini2013, Thanks for choosing Windsor Palace Hotel during your stay and thankyou for all your compliments regargind our rooms, but specially, regarding our welcoming service. It's always a pleasure to hear that our guests aprove the way Windsor employees work. Once again, thank you for your posting and hope to have you as our guest on your next visit... More

Bristol, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed here for 5 nights at the end of a 12 day tour of Argentina and Brazil. Excellent location, one block from the beach, plenty of shops, bars and restaurants around and close by. As other reviewers have said although our room was large, comfortable with everything you need (I think it had been newly renovated) there was a... More

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GabrielaMoreira, Gerente geral at Windsor Palace Hotel, responded to this review

Dear Stuh72, Thanks for posting your comments regarding your stay at Windsor Palace Hotel. We do have a privileged location in Copacabana: Close to shops, restaurants, bars, beach and Metro. Your compliments will be forward to all our staff. And in their name, thank you again. We hope to have you as our guest on your next visit to Rio... More

Leominster, United Kingdom
Top Contributor
78 reviews 78 reviews
31 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed September 16, 2014

Wanted a clean comfortable hotel not too far from beach, but not prepared to pay seafront prices. Our stay was good overall. Our check in was quick, and although we arrived early in the morning, they had a room for us. Unfortunately, it was on the second floor overlooking the front door of the hotel, and like other reviewers, this... More

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GabrielaMoreira, Gerente geral at Windsor Palace Hotel, responded to this review

Dear GillH007_12, Thanks for posting a review about Windsor Palace Hotel. We're very pleased to know you have enjoyed you stay with us. Our breakfast is served everyday, starting at 06am, made with fresh fruits, juices and bread that get delivered short before the restaurant opening. There must have been some miscommunication between the travel agency and the Hotel because... More

England
Top Contributor
199 reviews 199 reviews
84 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed September 6, 2014

This hotel would have had 5 stars but unfortunately like other reviews we agree that the sound insulation needs to be improved. We could not fault our check in, although early our room was ready and we were upgraded to the 15th floor with a partial sea view. The reception staff were excellent as were the door man and bellboys... More

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GabrielaMoreira, Gerente geral at Windsor Palace Hotel, responded to this review

Dear Warks, Thanks for posting a review about Windsor Palace Hotel. We're very pleased to know you have enjoyed your stay, and specially the servisse provided from our staff. Your compliments will be forward to all our team. As for the noise problem, we're aware of the issue and already have in our plans the renovation of our building facade.... More

Kilmarnock, United Kingdom
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 24, 2014

Stayed at this hotel 3 nights. Good breakfast and helpful staff. Close to Copacabana beach (one block away). Expensive room service/restaurant though. Was very noisy in standard rooms as windows have huge gaps in glass and so lots of street noise. They should spend the money used for large TV on some new double glazing. Very good security at the... More

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GabrielaMoreira, Director General at Windsor Palace Hotel, responded to this review

Reply from Windsor Palace Hotel Dear mollyham4, Thanks for posting a review of your stay at Windsor Palace Hotel. We're very pleased to know you have enjoyed the service here. Your compliments will be forward to our staff. We're aware of that noise problem in our balconies and windows. In fact, due to that reason, our renovations also include the... More

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Additional Information about Windsor Palace Hotel

Address: Rua Domingos Ferreira, 06 | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22050010, Brazil
Location: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Windsor Palace Hotel 3*
Number of rooms: 74
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Also Known As:
Hotel Windsor Palace
Windsor Palace Hotel Rio De Janeiro, Brazil

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