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All 212 Rio de Janeiro hotels

Windsor Palace Hotel

3.0 of 5 Hotel   |   Rua Domingos Ferreira, 06 | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22050010, Brazil (Copacabana)
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Windsor Palace Hotel
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Ranked #44 of 212 Hotels in Rio de Janeiro
A recent review
4 of 5 stars Reviewed September 16, 2014
GillH007_12 Leominster, United Kingdom
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268 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Leominster, United Kingdom
Top Contributor
78 reviews 78 reviews
31 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed September 16, 2014

Wanted a clean comfortable hotel not too far from beach, but not prepared to pay seafront prices. Our stay was good overall. Our check in was quick, and although we arrived early in the morning, they had a room for us. Unfortunately, it was on the second floor overlooking the front door of the hotel, and like other reviewers, this... More

Was this review helpful? Yes 1
GabrielaMoreira, Gerente geral at Windsor Palace Hotel, responded to this review

Dear GillH007_12, Thanks for posting a review about Windsor Palace Hotel. We're very pleased to know you have enjoyed you stay with us. Our breakfast is served everyday, starting at 06am, made with fresh fruits, juices and bread that get delivered short before the restaurant opening. There must have been some miscommunication between the travel agency and the Hotel because... More

England
Top Contributor
194 reviews 194 reviews
83 hotel reviews
115 helpful votes 115 helpful votes
4 of 5 stars Reviewed September 6, 2014

This hotel would have had 5 stars but unfortunately like other reviews we agree that the sound insulation needs to be improved. We could not fault our check in, although early our room was ready and we were upgraded to the 15th floor with a partial sea view. The reception staff were excellent as were the door man and bellboys... More

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GabrielaMoreira, Gerente geral at Windsor Palace Hotel, responded to this review

Dear Warks, Thanks for posting a review about Windsor Palace Hotel. We're very pleased to know you have enjoyed your stay, and specially the servisse provided from our staff. Your compliments will be forward to all our team. As for the noise problem, we're aware of the issue and already have in our plans the renovation of our building facade.... More

Kilmarnock, United Kingdom
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 24, 2014

Stayed at this hotel 3 nights. Good breakfast and helpful staff. Close to Copacabana beach (one block away). Expensive room service/restaurant though. Was very noisy in standard rooms as windows have huge gaps in glass and so lots of street noise. They should spend the money used for large TV on some new double glazing. Very good security at the... More

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GabrielaMoreira, Director General at Windsor Palace Hotel, responded to this review

Reply from Windsor Palace Hotel Dear mollyham4, Thanks for posting a review of your stay at Windsor Palace Hotel. We're very pleased to know you have enjoyed the service here. Your compliments will be forward to our staff. We're aware of that noise problem in our balconies and windows. In fact, due to that reason, our renovations also include the... More

USA
2 reviews
4 of 5 stars Reviewed August 23, 2014

We were here last week. Very close to Copacabana beach and couple of supermarket. The room was clean. Loved the breakfast. Marcs at the front desk was very helpful and very knowledgeable. He works in the night time.

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GabrielaMoreira, Gerente geral at Windsor Palace Hotel, responded to this review

Dear rojaUsa, Thanks for posting a review of your stay at Windsor Palace Hotel. I'm very pleased to know you have enjoyed your stay with us. They show us we're in right path to offer a high quality service. Your compliments will be forward to all our staff. Hope to have you again as our guest in the future. Regards,... More

Adelaide, Australia
Contributor
13 reviews 13 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 18, 2014

We stayed at this hotel for 3 nights and absolutely loved it. When we arrived we were told our room was upgraded which was a nice surprise. The room was clean and very comfortable. Service was excellent and breakfast was one of the best I have ever had with lots of healthy options as well as other more common options... More

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GabrielaMoreira, Director General at Windsor Palace Hotel, responded to this review

Windsor Palace Reply Dear MsNinaJ, Thanks for posting your review about Windsor Palace Hotel. It's a real pleasure to hear you have enjoyed the time spent with us. Our Chef is Always trying new recipes, and thanks to our guest comments, we decided to add more healthy options. Hope to have your as our guest again in the future to... More

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 17, 2014

I found this hotel by reading other Travelocity reviews. They were all spot on about the location to the Copacabana and Ibanema Beaches but the street noise at night was terrible. As I had a lower level room facing the street I heard all the evening activity as well as the noise in the morning. I would recommend that at... More

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GabrielaMoreira, Director General at Windsor Palace Hotel, responded to this review

Reply from Windsor Palace Hotel Dear Vannatta, Thanks for choosing Windosr Palace Hotel during your stay in Rio de Janeiro. First of all, in the name of all staff, I would like to thank you for your compliments regarding our service. We're aware of the noise problem and is included in our renovation project the substitution of all the building... More

Germany
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 1, 2014

Definitely a good address & truly a block away from Copacabana beach. Room (ours on the 11th floor) has a balcony but could only catch a slight glimpse of the beach. The higher floors will probably have a better view. Breakfast is simple but OK. Waiters very attentive & helpful (though language is restricted to Portugese - then again, a... More

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GabrielaMoreira, Gerente geral at Windsor Palace Hotel, responded to this review

Dear Joey K, Thanks for choosing Windsor Palace Hotel during your stay in Rio de Janeiro and for spending your time writting a review of it. And specially thanks for recommend us at Tripadvisor. Hope to have you again as our guest in the future! Regards, Gabriela Moreira General Manager More

Ghent, Belgium
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 24, 2014

A holiday or City break only really starts upon arrival at your accommodation. A bad experience can affect the mood of a short stay. After extensively searching for a hotel that met with our requirements and budget, we came across the Windsor Palace that was all of that and more. The location is perfect for Copacabana with a rooftop view... More

Was this review helpful? Yes 1
GabrielaMoreira, Gerente geral at Windsor Palace Hotel, responded to this review

Dear Diego131, First of all, thanks for posting your review of Windsor Palace hotel. It's a big pleasure to read a post like this one you wrote. The Windsor Hotels invests a lot in constant training and renovations in order to offer one of the best hospitality services in Brazil. That's why this company has increased so much in the... More

Bournemouth, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 21, 2014

We stayed at this hotel in June for 5 nights and what a great stay it was,first the staff were just fantastic so polite nothing was ever too much for them always willing to help so thank you to all of them. The breakfast was lovely so much fresh fruit again the staff were very polite and helpful,the room was... More

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GabrielaMoreira, Gerente geral at Windsor Palace Hotel, responded to this review

Dear Mae B, Thanks for posting a review of your stay at Windsor Palace Hotel. It's the most pleasent thing to hear from our guests they have enjoyed the service we provided. The vison of Windsor Hotels is to offer the best hospitality service in Brazil, and reviews like yours show us we're in right path. Once again, thanks for... More

Bayville, New Jersey
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed July 16, 2014

Before we arrived to Brazil for the World's Cup, my son and I we were having problems finding a hotel well located and reasonably priced. . .It took us almost two months to find something that we wanted, the hotels were either way too expensive or their location was questionable. . .We were lucky to finally come across this property... More

Was this review helpful? Yes 2
GabrielaMoreira, Gerente geral at Windsor Palace Hotel, responded to this review

Dear Cyberpilot2014, First of all, thanks for writting us a review of your stay. We're very please to know you have enjoyed your stay. You'll be more than welcome to come back to stay here with us whenever you visit Rio de Janeiro! Your compliments will be forward to all our staff. Best Regards, Gabriela Moreira General Manager More

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Additional Information about Windsor Palace Hotel

Address: Rua Domingos Ferreira, 06 | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22050010, Brazil
Location: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Windsor Palace Hotel 3*
Number of rooms: 74
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Also Known As:
Hotel Windsor Palace
Windsor Palace Hotel Rio De Janeiro, Brazil

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