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Windsor Palace Hotel

Certificate of Excellence
Rua Domingos Ferreira, 06 | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22050010, Brazil
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Windsor Palace Hotel
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Ranked #27 of 234 Hotels in Rio de Janeiro
Certificate of Excellence
A recent review
5 of 5 stars Reviewed June 28, 2015
Vai G Weston, Florida
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418 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Weston, Florida
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed June 28, 2015

Hotel is in a very good location - beach is a minute's walk, lots of good restaurants and shops around - staff is very helpful, car and driver ( Paulo Sousa ) took us around Rio and was very helpful ( stopped at key locations and took pics ). Room was nice clean on the 18 th floor overlooking the... More 

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Marcelo F, Gerente geral at Windsor Palace Hotel, responded to this review

Dear Vai G, Thank you for taking the time to write a review on your recent stay at the Windsor Palace Hotel. We are delighted that you enjoyed all the details implemented by our teams to satisfy you! While waiting to welcome you again in the Windsor Palace Hotel, we send you our sincere greetings. Kind regards, More 

Watford, United Kingdom
Level Contributor
162 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed June 28, 2015

The Windsor Palace is a nice modern hotel on a side street off Copacabana beach. Rooms are comfortable and clean, breakfast is good and abundant with a great choice of Brazilian and continental food, good wi-fi, small rooftop pool. Reception staff was friendly and very helpful and they gave us good tips on what to see and how to get... More 

Was this review helpful? Yes
Marcelo F, Gerente geral at Windsor Palace Hotel, responded to this review

Thanks for posting your comments of Windsor Palace Hotel. It makes me really happy to know you have approved our services. More importante than anything to us is the treatment we give to our guests. We might not have that much space but we try to provide a little bit of everything. So, once again, thanks for all your compliments.... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed June 18, 2015

When we arrived at the hotel we immediately felt welcomed by the friendly staff and this continued throughout our stay as the staff were able to help us with any enquiry. The hotel itself was clean and the rooms are well designed and very comfortable. It is only a short walk to the beach and to transport links such as... More 

Was this review helpful? Yes
Marcelo F, Gerente geral at Windsor Palace Hotel, responded to this review

Thanks for posting your comments of Windsor Palace Hotel. It makes me really happy to know you have approved our services. More importante than anything to us is the treatment we give to our guests. We might not have that much space but we try to provide a little bit of everything. So, once again, thanks for all your compliments.... More 

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 4, 2015 via mobile

Our stay at the hotel was very pleasant. The staff were excellent, they were very helpful with recommending dinner joints and modes of transportation. The rooms were good value for money and clean. Location of the hotel is ideal and the breakfast was filling and delicious. The only downside was the tours suggested. They were expensive and the details werent... More 

Was this review helpful? Yes 1
Marcelo F, Gerente geral at Windsor Palace Hotel, responded to this review

Dear Cheryl and Christine, Thank you for taking the time to write a review on your recent stay at the Windsor Palace Hotel. We are delighted that you enjoyed all the details implemented by our teams to satisfy you! While waiting to welcome you again in the Windsor Palace Hotel, we send you our sincere greetings. Kind regards, More 

Vancouver, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 2, 2015

My friend and I stayed here for 10 days. It was our first time in Rio and the staff were amazing! They were extremely friendly and gave us a lot of tips and things to do. I would stay here again, no problem!

Was this review helpful? Yes 1
Marcelo F, Gerente geral at Windsor Palace Hotel, responded to this review

Mr Carlos, Thanks for posting your comments of Windsor Palace Hotel. It makes me really happy to know you have approved our services. More importante than anything to us is the treatment we give to our guests. We might not have that much space but we try to provide a little bit of everything. So, once again, thanks for all... More 

Vancouver
Level Contributor
71 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed June 1, 2015

There were some promotions on booking.com and we could have had any of the three above Windsor hotels for the same price. It was a tough decision. Everyone had some pros and cons. In the end we went with the quietest location even though it was ranked lower than the others. It is located at about the centre of Copacabana... More 

Was this review helpful? Yes 1
Marcelo F, Gerente geral at Windsor Palace Hotel, responded to this review

Thank you for taking the time to write a review on your recent stay at the Windsor Palace Hotel. We are delighted that you enjoyed all the details implemented by our teams to satisfy you! While waiting to welcome you again in the Windsor Palace Hotel, we send you our sincere greetings. Kind regards, MFigueiredo More 

Charleston, South Carolina
1 review
5 of 5 stars Reviewed May 30, 2015

Bom Dia, It's only been a week since my return from Rio. The staff from front desk to housekeeping at the Windsor Palace is by far exceptional! They came through on our every need and want! I look forward to staying there again, and I recommend it to everyone looking to visit the beautiful burro of Copacabana!! Obrigado to you... More 

Was this review helpful? Yes
Marcelo F, Gerente geral at Windsor Palace Hotel, responded to this review

Dear Cheryl and Christine, Thank you for taking the time to write a review on your recent stay at the Windsor Palace Hotel. We are delighted that you enjoyed all the details implemented by our teams to satisfy you! While waiting to welcome you again in the Windsor Palace Hotel, we send you our sincere greetings. Kind regards, MFigueiredo More 

London
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 27, 2015

We stayed here for three nights, a decent hotel. On the day we were flying back my brother was very ill and rather than kicking us out at checkout time, they allowed us to stay in the room till the evening when we needed to catch our flight back to London, without charge Great location, very close to Copacabana beach... More 

Was this review helpful? Yes
Marcelo F, Gerente geral at Windsor Palace Hotel, responded to this review

Mr Ricky, Thanks for posting your comments of Windsor Palace Hotel. It makes me really happy to know you have approved our services. More importante than anything to us is the treatment we give to our guests. We might not have that much space but we try to provide a little bit of everything. So, once again, thanks for all... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 24, 2015 via mobile

First time in Rio. We stayed for 4 nights. The staff were very friendly and always happy to help and the majority spoke good English. The breakfast was very good. The hotel is in a good location near to everything you could need. The roof bar was an added bonus. The rooms were very clean. We were in our room... More 

Was this review helpful? Yes
Marcelo F, Gerente geral at Windsor Palace Hotel, responded to this review

Dear Tayanosau... Thank you for taking the time to write a review on your recent stay at the Windsor Palace Hotel. We are delighted that you enjoyed all the details implemented by our teams to satisfy you! While waiting to welcome you again in the Windsor Palace Hotel, we send you our sincere greetings. Kind regards, MFigueiredo More 

Johannesburg, South Africa
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 13, 2015 via mobile

We toured south America in april/may 2015. Rio de Janeiro was our final destination. I came upon Windsor palace hotel on trip advisor and made a booking via galahotels.com This was the best decision we made. We landed at 11pm and by the time we got to the hotel it was pretty late. Even at that part or the morning... More 

Was this review helpful? Yes 2
Marcelo F, Gerente geral at Windsor Palace Hotel, responded to this review

Dear Varana , Thank you for taking the time to write a review on your recent stay at the Windsor Palace Hotel. We are delighted that you enjoyed all the details implemented by our teams to satisfy you! While waiting to welcome you again in the Windsor Palace Hotel, we send you our sincere greetings. Kind regards, MFigueiredo More 

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