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Windsor Palace Hotel

Certificate of Excellence
Rua Domingos Ferreira, 06 | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22050010, Brazil
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Windsor Palace Hotel
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Ranked #36 of 218 Hotels in Rio de Janeiro
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
traveladventure07 Vancouver
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391 Reviews from our TripAdvisor Community

Traveler rating
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    70
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vancouver
Top Contributor
62 reviews 62 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed yesterday NEW

There were some promotions on booking.com and we could have had any of the three above Windsor hotels for the same price. It was a tough decision. Everyone had some pros and cons. In the end we went with the quietest location even though it was ranked lower than the others. It is located at about the centre of Copacabana... More 

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Charleston, South Carolina
1 review
5 of 5 stars Reviewed 3 days ago NEW

Bom Dia, It's only been a week since my return from Rio. The staff from front desk to housekeeping at the Windsor Palace is by far exceptional! They came through on our every need and want! I look forward to staying there again, and I recommend it to everyone looking to visit the beautiful burro of Copacabana!! Obrigado to you... More 

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Marcelo F, Gerente geral at Windsor Palace Hotel, responded to this review

Dear Cheryl and Christine, Thank you for taking the time to write a review on your recent stay at the Windsor Palace Hotel. We are delighted that you enjoyed all the details implemented by our teams to satisfy you! While waiting to welcome you again in the Windsor Palace Hotel, we send you our sincere greetings. Kind regards, MFigueiredo More 

London
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here for three nights, a decent hotel. On the day we were flying back my brother was very ill and rather than kicking us out at checkout time, they allowed us to stay in the room till the evening when we needed to catch our flight back to London, without charge Great location, very close to Copacabana beach... More 

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Marcelo F, Gerente geral at Windsor Palace Hotel, responded to this review

Mr Ricky, Thanks for posting your comments of Windsor Palace Hotel. It makes me really happy to know you have approved our services. More importante than anything to us is the treatment we give to our guests. We might not have that much space but we try to provide a little bit of everything. So, once again, thanks for all... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

First time in Rio. We stayed for 4 nights. The staff were very friendly and always happy to help and the majority spoke good English. The breakfast was very good. The hotel is in a good location near to everything you could need. The roof bar was an added bonus. The rooms were very clean. We were in our room... More 

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Marcelo F, Gerente geral at Windsor Palace Hotel, responded to this review

Dear Tayanosau... Thank you for taking the time to write a review on your recent stay at the Windsor Palace Hotel. We are delighted that you enjoyed all the details implemented by our teams to satisfy you! While waiting to welcome you again in the Windsor Palace Hotel, we send you our sincere greetings. Kind regards, MFigueiredo More 

Johannesburg, South Africa
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We toured south America in april/may 2015. Rio de Janeiro was our final destination. I came upon Windsor palace hotel on trip advisor and made a booking via galahotels.com This was the best decision we made. We landed at 11pm and by the time we got to the hotel it was pretty late. Even at that part or the morning... More 

Was this review helpful? Yes 2
Marcelo F, Gerente geral at Windsor Palace Hotel, responded to this review

Dear Varana , Thank you for taking the time to write a review on your recent stay at the Windsor Palace Hotel. We are delighted that you enjoyed all the details implemented by our teams to satisfy you! While waiting to welcome you again in the Windsor Palace Hotel, we send you our sincere greetings. Kind regards, MFigueiredo More 

Slovenia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you're not a fan of luxurious and expensive hotels and you do not want to pay too much for Copacabana's first row hotel then I recommend this one. The hotel itself is nothing special and probably this is not even their goal. For affordable price they offer you clean rooms and a decent buffet breakfast. Location is also very... More 

Was this review helpful? Yes 1
Marcelo F, Gerente geral at Windsor Palace Hotel, responded to this review

Mr. Robert J Thanks for posting your comments of Windsor Palace Hotel. It makes me really happy to know you have approved our services. More importante than anything to us is the treatment we give to our guests. We might not have that much space but we try to provide a little bit of everything. So, once again, thanks for... More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice hotel - block off Av. Atlantica. Rooms are clean, staff is very friendly. We have stayed at the Miramar, Windsor Atlantica and Windsor Barra - the Windsor Palace is not as nice as those hotels but is an affordable alternative in an expensive city. A nice option for the cost conscious traveller.

Was this review helpful? Yes 2
Marcelo F, Gerente geral at Windsor Palace Hotel, responded to this review

Mr. Jeff Thanks for posting your comments of Windsor Palace Hotel. It makes me really happy to know you have approved our services. More importante than anything to us is the treatment we give to our guests. We might not have that much space but we try to provide a little bit of everything. So, once again, thanks for all... More 

Senior Contributor
22 reviews 22 reviews
18 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 27, 2015

I chose for this hotel because of the location (close to the beach). The hotel is located near a street where a lot of traffic is driving. I guess it does not matter which hotel you choose near the beach because they will all have this traffic situation. The room which i had was located at the front side and... More 

Was this review helpful? Yes 1
Marcelo F, Gerente geral at Windsor Palace Hotel, responded to this review

Dear Mike , Thank you for taking the time to write a review on your recent stay at the Windsor Palace Hotel. We are delighted that you enjoyed all the details implemented by our teams to satisfy you! While waiting to welcome you again in the Windsor Palace Hotel, we send you our sincere greetings. Kind regards, MFigueiredo More 

Blackpool, United Kingdom
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed April 16, 2015

Until you arrive at a hotel you never know what you are going to get.well I can say we never regretted once choosing the windsor palace.all the staff were courteous,welcoming and very friendly.we were allocated a corner balcony room from where we could see copa cabana and sugar loaf mountain.the room was very spacious and spotlessly clean.housekeeping maintained thr room... More 

Was this review helpful? Yes 1
Marcelo F, Gerente geral at Windsor Palace Hotel, responded to this review

Dear trev602, Thanks for posting your comments of Windsor Palace Hotel. It makes me really happy to know you have approved our services. More importante than anything to us is the treatment we give to our guests. We might not have that much space but we try to provide a little bit of everything. So, once again, thanks for all... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 15, 2015

This was the first trip my boyfriend and i took. From the moment we arrived we received the best service. We asked if we could upgrade our room to receive a beach view and that was honored at no additional cost BONUS. The rooms are spacious and very clean. When we saw the hotel had breakfast we figured it would... More 

Was this review helpful? Yes 1
Marcelo F, Gerente geral at Windsor Palace Hotel, responded to this review

Thanks for posting your comments of Windsor Palace Hotel. It makes me really happy to know you have approved our services. More importante than anything to us is the treatment we give to our guests. We might not have that much space but we try to provide a little bit of everything. So, once again, thanks for all your compliments.... More 

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