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Hotel Marina Palace

Certificate of Excellence
4.0 of 5
Hotel website
Av. Delfim Moreira, 630, Rio de Janeiro, State of Rio de Janeiro 22441-000, Brazil
Hotel Marina Palace
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Ranked #53 of 218 Hotels in Rio de Janeiro
Certificate of Excellence
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750 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed yesterday NEW

If you want to be on the beach - and a great one at that - and you don't want to go high end, the Marina Palace may be the place. Probably in need of a refurbishment in a few years, the rooms are smallish but adequate. The air conditioning unit in my room was pretty noisy, so I turned... More 

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Tenterden
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Great location, views from pool area. Nice place to spend time - clean and crisp - lovely breakfast and a hop skip and a jump to the beach. Or turn the other way for bustle and restaurants. Buses/taxis galore just outside. Fab.

Was this review helpful? Yes 1
Hoteis_Marina_BR, Guest Relations at Hotel Marina Palace, responded to this review

Dear Guest, Many thanks for taking the time to leave your kind words following your recent stay with us at Marina Palace Hotel. We are glad to know that you enjoyed the service and facilities we provided you with. It was our pleasure to assist you and we do hope that you will be able to come back and stay... More 

Summerfeild,Fl
Contributor
16 reviews 16 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

In the past every time I have gone to Rio on business I have required this hotel for my stay. This trip was no different. It saddens me to say the hotel is showing it's age in many ways. When I first checked in the A.C. was not working and it took two hours to fix it (strike one). I... More 

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Hoteis_Marina_BR, Gerente de relações com clientes at Hotel Marina Palace, responded to this review

Dear Guest, Thank you for taking the time of sharing your previous experience at Marina Palace. It is a pleasure to know you enjoyed relaxed moment. I sincerely apologize for every inconvenience you have mentioned in your review. I assure you that we take your comments with all the seriousness and already acting on several points brought up in your... More 

new jersey
Contributor
18 reviews 18 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I called the hotel before we left New Jersey and the staff could not have been more helpful. I spoke with Diego in guest relations and he made arrangements for a car to pick us up at the airport and Bruno was waiting for us when we arrived. We had room 1001 and it was great. A big window overlooking... More 

Was this review helpful? Yes 1
Hoteis_Marina_BR, Gerente de relações com clientes at Hotel Marina Palace, responded to this review

Dear David & Mariana Thank you so much for your great comment regarding the recent stay with us, at Hotel Marina Palace. It is fantastic to hear how excellent you found our services. We are extremely happy by your to know that you enjoyed the room 1001 and our facilities. Your compliments were transmitted to the team. I Hope to... More 

New City, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I booked a room at the Marina Palace because a friend of mine had stayed there and spoke highly of it. She said it was an oceanfront hotel with a great roof and pool, so it seemed to be a good option since I was taking my girlfriend to Brazil for her first time. The reviews were hot and cold-... More 

Was this review helpful? Yes 1
Hoteis_Marina_BR, Gerente de relações com clientes at Hotel Marina Palace, responded to this review

Dear Guest Many thanks for taking the time to leave your kind words following your recent stay with us at Marina Palace Hotel. I was so happy that you all enjoyed the service and facilities we provided you with. It was our pleasure to assist you and we do hope that you will be able to come back and stay... More 

Chicago, Illinois
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed April 14, 2015

I would agree with many of the other reviews in that the location of the hotel was great, but the hotel itself is not as nice, especially for the price. However, we booked it expecting just that - we wanted a feel of Leblon and Ipanema beach and this seemed to be one of the better options. We stayed in... More 

Was this review helpful? Yes 1
Hoteis_Marina_BR, Gerente de relações com clientes at Hotel Marina Palace, responded to this review

Dear Guest Many thanks for taking the opportunity to share your review of your recent stay at Marina Palace Hotel. I am glad to note that you enjoyed our location which really works so well in a district where you can join safety, shopping and leisure together. On the other hand, I am hugely concerned and disappointed that you did... More 

Sao Paulo
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed April 12, 2015 via mobile

Pros: location, good breakfest, nice people, comfortable bed, free and satisfactory wi-fi. Cons: all other stuff: old rooms, amateur service and ambience, no sound insulation, elevators not working well, dirty toilet upon arrival.

Was this review helpful? Yes 1
Hoteis_Marina_BR, Gerente de relações com clientes at Hotel Marina Palace, responded to this review

Dear Guest, Thank you for taking the time of sharing your experience at Marina Palace. It is a pleasure to know you enjoyed relaxed moment. I sincerely apologize for every inconvenience you have mentioned in your review. I assure you that we take your comments with all the seriousness and already acting on several points brought up in your feedback.... More 

Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 7, 2015 via mobile

Still here now .. wish I wasn't - 3rd night of 4. As with other recent reviews; great location, staff very helpful but little else positive. First room 21st floor (2101) overlooking beach - Great view. Room reasonable size and relatively modernernised (Adjustable aircon - very loud). Problem came with heavy weather (very strong wind & rain) _ approx 9pm.... More 

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Hoteis_Marina_BR, Guest Relations at Hotel Marina Palace, responded to this review

Dear Guest, Thank you for sharing your opinion with us and other travelers. We regret to hear that your experience at Hotel Marina Palace was not up to your expectations, as our first and most important goal is to offer each of our guests a memorable experience. The quality of our facilities is a key factor in that ambition, and... More 

London, United Kingdom
Contributor
20 reviews 20 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 5, 2015

We stayed at the Marina Palace Hotel for 6 nights on our stay in Rio. This hotel is in a fantastic location and right opposite the Lebron beach, which give you free sun beds and towels if you are staying at the hotel. On arrival we were given a room on the 11th floor which was shockingly old fashioned and... More 

Was this review helpful? Yes 2
Hoteis_Marina_BR, Gerente de relações com clientes at Hotel Marina Palace, responded to this review

Dear Guest, Thank you for taking the time of sharing your previous experience at Marina Palace. It is a pleasure to know you enjoyed relaxed moment. I am glad you enjoyed the apartment that we move you for.Also, our cuisine team at the Vizta restaurant was amazed to hear your comments on the breakfast, which they are so dedicated to... More 

nyc
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed March 29, 2015

We originally made reservation for this hotel thinking at close to $500 a night it would be fine. The only positive 2-stars this hotel has received from me is because the staff was just friendly and helpful. We got there and were shocked by how this hotel was kept, our room was dirty, with hair and mold and dirty carpets.... More 

Was this review helpful? Yes 1
Hoteis_Marina_BR, Gerente de relações com clientes at Hotel Marina Palace, responded to this review

Dear Guest, Thank you for sharing your opinion with us and other travelers. We regret to hear that your experience at Hotel Marina Palace was not up to your expectations, as our first and most important goal is to offer each of our guests a memorable experience. The quality of our facilities is a key factor in that ambition, and... More 

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