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Marina All Suites

Certificate of Excellence
4.0 of 5
Hotel website
Av. Delfim Moreira, 696 | Leblon, Rio de Janeiro, State of Rio de Janeiro 22441-000 , Brazil
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Marina All Suites
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Ranked #63 of 234 Hotels in Rio de Janeiro
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 weeks ago
JenaG3 London, United Kingdom
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230 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Level Contributor
44 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was staying here the same time as the backstreet boys were so there were constantly young girls screaming outside the lobby. However, staff tried to keep things as normal as possible and were professional about it all. The outside of the hotel does look a little dated but the suites inside are great! Comfy beds & huge rooms. Good... More 

Was this review helpful? Yes
Marcos M, Guest Relations at Marina All Suites, responded to this review

Dear Mr/Mrs Jena, Thank you for your feedback! It's really rewarding for us to know that you had a great experience, even with the Backstreet Boys fans making noise outside. We have passed your compliments to our team. Hope to see you soon! Best Regards, Amanda Borges Guest Relations More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 6, 2015

Vacationing at the all Marina suites has been fantastic!!! All the staff at the suites are extremely friendly and caring. Despite the fact that some things were over priced, it still deserves 5 stars because the service there is Great. I would totally vacation there again No doubt! :) Thank you for making my stay Awesome!!

Was this review helpful? Yes
Marcos M, Guest Relations at Marina All Suites, responded to this review

Dear Mr Jeff, Thank you for your comments! It's really rewarding to hear that your experience was amazing and that our services are above your expectations. Hope to see you soon! Best Regards, Amanda Borges Guest Relations More 

Norway
Level Contributor
164 reviews
154 hotel reviews
common_n_hotel_reviews_1bd8 257 helpful votes
2 of 5 stars Reviewed May 21, 2015

As so many other Rio hotels, the locatiion is very good and the staff is nice. But this hotel has a 5 star ratiing on Booking.com which is very far from the truth. It is 3 stars at the most. All areas are totally worn down, ugly and in need of a major refurbishment. Stay away from this place, Rio... More 

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Marcos M, Guest Relations at Marina All Suites, responded to this review

Dear Sir/ Madam, We apologize for any inconvenience at the hotel. Your comments are really important for us in order to improve our services. We are already working on a new project for the common areas of the hotel with a new architect. Our management is already aware of all the issues mentioned in your comments. Sincerely, Amanda Borges Guest... More 

San Francisco, California
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed May 16, 2015

I don´t tend to be overly negative on my review but this one deserves my best. 1) Check-in: sure, it´s at 3pm and I got at 1:45pm. totally understood but I could´ve grown potatoes at the bar waiting to be called and notified that the room was ready as we agreed at the beginning of the process. When I confront... More 

Was this review helpful? Yes 1
Marcos M, Guest Relations at Marina All Suites, responded to this review

Dear Mr Torres, We would like to apologize for any inconvenience or misunderstanding that occurred at Marina All Suites during your stay. Our employees have been trained to exceed the expectations of our guests and customers as we also values the quality of care. Unfortunately we have not received any complaints during your stay with us so we could have... More 

Brasilia, DF
Level Contributor
83 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed April 27, 2015

Excellent location, very good breakfast and big suites makes this hotel a very good choice for Rio! I have been to other hotels in Rio, cheaper and more expensive, this is a great choice if you want to relax on a safe part of the city and go to places, museums, restaurants, etc. I had a master suite, not the... More 

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Marcos M, Guest Relations at Marina All Suites, responded to this review

Dear Sir, Thank you for your comments! We are glad that you had a great stay at the Marina All Suites. We have to agree with you that the neighborhood is very rich with the best bars and restaurants around. The perfect mix to our guests is the hospitality with the best location. Hope to see you soon! Cordially, Amanda... More 

Stockholm
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed February 27, 2015

Positioned at the prestigious part of Ipanema beach, in an area that is very safe. Nice rooms, or rather all are suites. All bathroom liquids by O'ccitane, nice touch. The breakfast is not the biggest buffet I have seen, but among the top ten best I have enjoyed in the world. Especially noteworthy is the fruit and the freshly made... More 

Was this review helpful? Yes 1
Marcos M, Guest Relations at Marina All Suites, responded to this review

Dear Mr, Thank you for your comments! We are glad that your stay was a very nice experience for you. We have to agree with you that the neighborhood is very rich and all the nice places are walking distance, especially the beach. We will share your comments with our team. We hope to see you soon! Cordially, Amanda Borges... More 

London, United Kingdom
1 review
2 of 5 stars Reviewed February 17, 2015

We had booked for 4 nights. Room was very average - no plug for washbasin, no hangers in one of the cupboards and the toilet did not flush properly. Had checked in at 7pm so asked the front desk to fix but on returning later nothing had been done and had to raise it again the following morning. There are... More 

Was this review helpful? Yes
Marcos M, Guest Relations at Marina All Suites, responded to this review

Dear Sir / Madam, We apologize for any inconvenience at the hotel. We already reported your comments to our operational director. Our sincere apologies Cordially, Amanda Borges Guest Relations More 

NYC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed January 24, 2015

My fiancé and I stayed at the Marina All Suites hotel in Rio over New Years 2015, for 5 nights. I am not exaggerating when I say that this was by far the absolute WORST hotel experience I have had in my entire life. This is the first time I have reviewed a hotel, and wanted to do so simply... More 

Was this review helpful? Yes 9
Marcos M, Guest Relations at Marina All Suites, responded to this review

Dear Sir, We apologize for any inconvenience and we are at disposal to change all this situation. We already reported your comments to our operational director. Your comment was really important to improve our services. Our sincere apologies. Cordially, Amanda Borges Guest Relations More 

Chicago, Illinois
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed January 13, 2015

On Leblon Beach, it has a small rooftop pool (can't do laps, just get wet), a pleasant staff, good restaurant, and a lively outdoor bar for people-watching. We had a good breakfast buffet every morning except our last, when we had to leave for the airport before it opened.

Was this review helpful? Yes
Marina A, Amanda Borges Guest Relations at Marina All Suites, responded to this review

Dear Mr Smith, Thank you for your feedback. We are very glad that your stay was nice and confortable. Leblon is one of the best neighborhoods in Rio and within walking distance of the best bars and restaurants. Looking forward to your next stay at Marina All Suites Regards, Amanda Borges Guest Relations More 

Level Contributor
57 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed January 12, 2015

We spent 4 nights at the hotel. The location is the best possible and the rooms are very up to date and comfortable. The highlight was the staff, though. They made all possible to meet our requests and did everything within their reach to provide us with a pleasant stay. Congratulations and thank you.

Was this review helpful? Yes
Marina A, Amanda Borges Guest Relations at Marina All Suites, responded to this review

Dear Mr Rodrigues, Thank you for your feedback! I'm very glad to read about your wonderful stay with us. It's really rewarding for us. I will forward your compliments to our team. Look forward to your next stay at Marina All Suites. Best Regards, Amanda Borges Guest Relations More 

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