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Marina All Suites

Certificate of Excellence
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Av. Delfim Moreira, 696 | Leblon Beach, Rio de Janeiro, State of Rio de Janeiro 22441-000 , Brazil
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1 room 1 adult
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Marina All Suites
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286 Reviews from our TripAdvisor Community

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London, United Kingdom
1 review
2 of 5 stars Reviewed 2 weeks ago

Terrible service, mass miscommunication, generally very disappointed from the start. They just smile and say ok when things go wrong, which they often do. Room service cannot even toast bread, kitchen services non existent ( eg no kettle).

Review collected in partnership with this hotel

Helpful?
Thank Ricardo S
Marcos M, Gerente de relações com clientes at Marina All Suites, responded to this review

Dear Mr Sicri, Thank you for your evaluation. We always do our best to provide a high quality service. We apolosige for any inconvenience during your stay. I already passed your comments to our director. Hope to see you soon. Best Regards, Mariana Alves. Guest Relations. More 

UK
Level Contributor
104 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were welcomed by a very friendly receptionist and the manager was also a hospitable chap - always a good start after a long journey. The lift, the corridor to our room and the room itself were all at the basic end of this level of accommodation - the room in particular had bare walls that could do with some... More 

Helpful?
Thank tonysony
Marcos M, Gerente de relações com clientes at Marina All Suites, responded to this review

Dear Mr. Sony, Thank you so much for your evaluation. Our mission is always to provide a high quality service to our guest. Your observations about the hotel's structure are passed to our management team. Hope to see you soon. Best Regards, Mariana Alves. Guest Relations. More 

New York City, New York
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed November 28, 2015

Loved staying at this trendy boutique hotel. Even if you don't stay here, be sure to check out the beautiful bar on the second floor. Staff is amazing. Wish the rooms were a little bit larger. Perfectly located in the quaint neighborhood of Leblon.

Helpful?
Thank NYCtraveller299
Marcos M, Gerente de relações públicas at Marina All Suites, responded to this review

Dear NYCtraveller, Thank you so much for your feedback. We are glad that you enjoyed your stay with us. Hope to see you soon. Best Regards, Mariana Alves. Guest Relations. More 

Williston, North Dakota
1 review
5 of 5 stars Reviewed October 12, 2015

Excellent service right from the start. Front desk spoke English and was great helping us find and make reservations for things to do, Thank You. The room was very clean and comfortable, had great views of both the statue of Jesus and of the beach. The location was very good and could walk to shopping and eating districts. Also could... More 

Helpful?
Thank Jeff D
Marcos M, Gerente de relações públicas at Marina All Suites, responded to this review

Dear Mr. Jeff, We really appreciate your comments. Your feedback is really important to us and we are glad that your enjoyed your stay. Hope to see you soon! Best Regards, Mariana Alves. Guest Relations. More 

Sao Paulo, SP
Level Contributor
54 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed September 10, 2015 via mobile

This hotel has an amazing location. However as everything else in Rio de Janeiro is absolutely over pricey. The rooms are very simple, something that you not expect in a hotel in that category. The pool at the roof top is ok... The best thing is indeed the Rio de Janeiro scenario.

Helpful?
3 Thank PaulaVillar
Marcos M, Gerente de relações com clientes at Marina All Suites, responded to this review

Dear Ms. Paula, We would like to thank you for your feedback, is really important to us. Hope to see you soon here or at our others hotels in Búzios or Fernando de Noronha. Best Regards, Mariana Alves. Guest Relations. More 

Dallas
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed August 26, 2015

This is a great hotel on Leblon Beach (Very Easy Walk to Ipanema Beach). While it is a high rise tower on the beach, it is really a boutique hotel with only a few rooms per floor. The front desk staff is wonderful. They all speak English fluently, which is a big deal in Brazil. We arrived in the morning... More 

Helpful?
9 Thank mllee1990
Marcos M, Gerente de relações com clientes at Marina All Suites, responded to this review

Dear Mr. Lee, We really appreciate your feedback and we are so glad that you enjoyed your stay with us. It' s very important to us receive an evaluation like yours. Hope to see you soon back in Rio de Janeiro. Best Regards, Mariana Alves. Guest Relations More 

Washington DC, District of Columbia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 22, 2015

Our final night of our honeymoon was spent at the Marina All Suites and it was fabulous. The staff is extremely helpful and friendly, the room was beyond expectation -- very spacious and clean. The blackout curtains were terrific. The coffee in the room was a great treat. The restaurant is adorable and the breakfast is wonderful - try the... More 

Helpful?
1 Thank Meredith I
Marcos M, Guest Relations at Marina All Suites, responded to this review

Dear Mrs Meredith, Thank your for your feedback! We are glad that you had a great time at the hotel and in Rio de Janeiro. Leblon is a very nice area in Rio, all the nice restaurants are walking distance. We hope to see you again! Best Regards, Amanda Borges Guest Relations More 

London, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed August 16, 2015 via mobile

Just came back from staying here with a group of 8 people. Excellent location, right opposite the beach and a bonus is you get free chairs and towels on the beach. Breakfasts great. Room was perfect for us. We had a room ending in 02, which was spacious and very clean. Though i would recommend getting a higher room as... More 

Helpful?
1 Thank cheeky73
Marcos M, Guest Relations at Marina All Suites, responded to this review

Dear Mrs, Thank you for your feedback! It is really rewarding for us to know that you had a great time in Rio and a great time inside our hotel. We are improving some services as the internet that we intend to include in the daily rates. We are sending this feedback to all the employees and directors. Hope to... More 

Calgary, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 5, 2015

This is a place to stay if you're looking for a stress-free experience. From even before arriving, the staff took care of our airport pick up, provided us ideas on our stay in Rio etc. They sincerely cared about our stay, even before we got there. When we first arrived, we got served with beverages and in 15 minutes, the... More 

Helpful?
1 Thank Aleem D
Marcos M, Guest Relations at Marina All Suites, responded to this review

Dear Mr Dhanani, Thank you for your feedback! We are glad to know that your experience was amazing. We will transmit your comments to our team. We hope to see you soon! Best Regards, Amanda Borges Guest Relations More 

London, United Kingdom
Level Contributor
49 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed July 16, 2015 via mobile

I was staying here the same time as the backstreet boys were so there were constantly young girls screaming outside the lobby. However, staff tried to keep things as normal as possible and were professional about it all. The outside of the hotel does look a little dated but the suites inside are great! Comfy beds & huge rooms. Good... More 

Helpful?
1 Thank Jena N
Marcos M, Guest Relations at Marina All Suites, responded to this review

Dear Mr/Mrs Jena, Thank you for your feedback! It's really rewarding for us to know that you had a great experience, even with the Backstreet Boys fans making noise outside. We have passed your compliments to our team. Hope to see you soon! Best Regards, Amanda Borges Guest Relations More 

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Staying in Leblon

Neighborhood Profile
Leblon
In addition to being one of the most upscale neighbourhoods in the city, Leblon is charming, elegant and simple. This posh area has some of the most famous and expensive restaurants in Brazil, along with some of the city’s best nightlife (including some places open all night). One of the best places to visit is the beach, located under the impressive “Morro Dois Irmãos” (Two Brothers Hill). It’s a pleasant place to relax and admire the local beauty.
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