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Windsor Plaza Copacabana Hotel

Certificate of Excellence
Avenida Princesa Isabel, 263 | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22011010, Brazil
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Windsor Plaza Copacabana Hotel
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Ranked #26 of 218 Hotels in Rio de Janeiro
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Jim S Silverado, California
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631 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Silverado, California
Contributor
18 reviews 18 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

Here's the quick hit, 10 being best--Cleanliness and comfort=9.5, location=9, staff friendliness=8.5, local knowledge=9, overall value=9.5.Very comfortable hotel where the staff really tries to accommodate you. Upscale without being snobbish. Just steps away from Copacabana, and a short taxi ride to Ipanema and Lapa district, the location is a winner with lots of good restaurants and supermarkets nearby. We connected... More 

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2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Thanks to the Staff and manager.We had a great time here and everyone was so helpful at the Reception and went out of their way to assist. Special thanks to Julia! Hotel just round the corner from Cocacabana beach and close to all amenities. Lovely breakfast. Highly recommended.

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Milton Keynes, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

I stayed here for 1 night as part of a group tour in March. The hotel is located in a great location about a 10 minute walk from Copacabana beach. The room was dated, the shower cubicle didn't close properly so water leaked all over the floor. There were no spare charger points in the entire room so I had... More 

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Flávio C, Gerente geral at Windsor Plaza Copacabana Hotel, responded to this review

Dear Guest, Thank you very much for you constructive and criticism comments. It`s really important to understand our guests perception about what we are offering. Let me make a few comments In our breakfast, we have a toaster and 6 types of season fruits It would be great to know the number of the room you stayed to check immediately... More 

New York City, New York
Senior Contributor
44 reviews 44 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Completely spoiled by its sister hotel, the Windsor Atlantica, a couple of blocks away, the Windsor Plaza ended up being a little underwhelming. Although the room was on the smaller end, the hotel is still in a great location and the service was great. Perks include: free beach umbrella/chair rental, currency exchange (at least for USD) and continental breakfast.

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Flávio C, Gerente geral at Windsor Plaza Copacabana Hotel, responded to this review

Dear Guest, I would like to thank you for dedicating part of your time to share your experience with us. I`m really glad that our facilities, location, food and services were all very well rated by you. I hope you`re willing to repeat this experience really soon! Sincerely, Flávio Castro General Manager More 

Boston, Massachusetts
Contributor
17 reviews 17 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I really enjoyed my stay at the Windsor Plaza Copacabana hotel.. Excellent location, close to beach, shopping, and restaurants. The rooftop pool and bar was a great addition to a wonderful stay. Every morning we enjoyed a nice breakfast spread before heading out to explore Rio. The staff were very accommodating and I can't say enough about the hotel bellman.... More 

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Flávio C, Gerente geral at Windsor Plaza Copacabana Hotel, responded to this review

Dear Guest, I would like to thank you personally for sharing on TripAdvisor your kind feedback about your stay at Windsor Plaza Hotel. We appreciate to hear that we have been able to meet your expectations and that our location and facilities have contributed to a wonderful stay in our hotel. It is a great pleasure to read how much... More 

Senior Contributor
29 reviews 29 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 22, 2015

We stayed here for 5 nights during the first stop of our honeymoon and were instantly greeted by very friendly staff, one in particular called Guilhme. They upgraded us to a bigger room with a Jacuzzi bath. The hotel was in a great location only 10 minutes walk from Copacabana beach and there was also a big selection of choice... More 

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Flávio C, Gerente geral at Windsor Plaza Copacabana Hotel, responded to this review

Dear Guest, We thank you for choosing Windsor Plaza Hotel as your lodging destination in Rio de Janeiro. All the comments regarding your experience will serve as motivation for our continuous improvement. Best wishes to the marriage. We hope have you back soon. Best regards, Flávio Castro General Manager More 

Contributor
13 reviews 13 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 13, 2015

Great location only a few minutes walk from Copacabana beach...great view from the rooftop bar and swimming pool...all the staff were very friendly and the breakfast was very good...the rooms were nice and clean with wifi...good value hotel would definitely stay again

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Flávio C, Gerente geral at Windsor Plaza Copacabana Hotel, responded to this review

Dear Mr Jason, We thank you for choosing Windsor Plaza Hotel as your lodging destination in Rio de Janeiro. All the comments regarding your experience will serve as motivation for our continuous improvement. I`m really glad that our facilities, location, food and services were all very well rated by you. We hope have you back soon. Best regards, Flávio Castro... More 

carr0278
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed February 7, 2015

The hotel is just okay. You're definitely paying for the location, it's just two blocks from a beautiful stretch of Copocabana Beach. The other nice thing was the daily breakfast that's included in the stay. The free shuttle to and from the airport was great, however I found the shuttle information on my own, it wasn't provided to me from... More 

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Flávio C, Gerente geral at Windsor Plaza Copacabana Hotel, responded to this review

Dear guest, Firstly, the entire team of Windsor Plaza wants to thank you for sharing your experience with the rest of the Trip advisor community. Thank you very much for you constructive and criticism comments. Do not hesitate that we will take good note about then in order to keep improving our service, ensuring a good quality service and guest... More 

Sydney
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 2, 2015

Given that not all hotels in Rio are all that modern, the Windsor Plaza falls short on some aspects but excels in others. The Pool Bar is an example where all the staff make an extra effort to provide service with a smile. The place is 2 blocks from Copocabana Beach and numerous facilities surround the location. Well worth considering.

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Flávio C, Gerente geral at Windsor Plaza Copacabana Hotel, responded to this review

Dear Guest, We would like to thank you for choosing and recommending the Windsor Plaza Hotel. We are really glad to know that our services were up to your expectations. All the pool bar staff will be very happy with your comments. We look forward to have you as our guest again in the near future. All the best from... More 

Sutton Coldfield, United Kingdom
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed January 25, 2015

We stayed here recently for a couple of nights. The room was clean but a little dated. The bathroom was good. The shower was very powerful. They also provide a good selection of complimentary toiletries.The breakfast had a good choice and had more than enough selection to suit most tastes. The location is good. A quick 5 minute stroll to... More 

Was this review helpful? Yes 1
Flávio C, Gerente geral at Windsor Plaza Copacabana Hotel, responded to this review

Dear Guest, First of all I would like to thank you for sharing your impressions with us. It`s really important to understand our guests perception about what we are offering. We appreciate to hear that we have been able to meet your expectations and that our location and facilities have contributed to a wonderful stay in our hotel. It is... More 

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