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Rio Othon Palace Hotel

Avenida Atlantica 3264, Rio de Janeiro, State of Rio de Janeiro 22070-000, Brazil
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Best prices for: 1 room 1 guest
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Rio Othon Palace Hotel
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Rio Othon Palace Hotel
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2,542 reviews from our community

Traveler rating
    751
    1,052
    470
    152
    117
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621
867
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408
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Charlottesville, Virginia
2 reviews
1 of 5 stars Reviewed 2 days ago NEW

My wife and I understand that things happen and nothing is perfect but the utter disregard, the unprofessionalism, and lack any sort of sympathetic human response to our predicament soured our time in Rio de Janerio and we will never ever stay or recommend anyone else to stay at the RIO OTHON PALACE Hotel in Copacabana, Rio De Janeiro. This... More 

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Hannover, Germany
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Hello Rio Visitors. Today after I came back from breakfast I had a bad surprise. My money was stolen out of my wallet in the room. The wallet was lying not in the safe but on the desk. All credit Cards were still there (copied???), but ALL cash was stolen, about 450R$ + 50 Euro. I did put the "do... More 

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RioOthonPalace, Gerente geral at Rio Othon Palace Hotel, responded to this review

Dear Mr. Buetehorn We would like to thank you for your comments on the services provided by our Rio Othon Palace Hotel. We note , however, your observation regarding the incident in you accommodation and ratified it to do the survey along to our security department has not found another person's entry into your accommodation in the reporting period and... More 

2 reviews
2 of 5 stars Reviewed 1 week ago NEW via mobile

There is a certain level of service that one expects from a 5 star hotel. Let me tell you this place does not in my opinion meet those standards. They have the slowest reception staff I have ever seen, and it does not seem the phase them at all. They also tried to justify charging me an extra R200 for... More 

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RioOthonPalace, Gerente geral at Rio Othon Palace Hotel, responded to this review

Dear Guest, Thank you for your feedback. We would like to apologize for any inconvenience that might have been caused during your stay with us. All you observations were shared with our Managers who are taking the necessary steps to improve our services. We hope that you will give us the opportunity of changing the less positive impression with which... More 

Newport Beach, California
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel itself could use an upgrade, however you can't argue with the location of this place. It was a walk across the street from the beach and restaurants/bars which was convenient. The rooms were comfortable and the air condition worked great (we traveled during the summer time and it was extremely humid). The complimentary breakfast was tasty and the... More 

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RioOthonPalace, Gerente geral at Rio Othon Palace Hotel, responded to this review

Dear Guest First of all, we would like to thank you for choosing the Rio Othon Palace Hotel as your home in Rio de Janeiro and for having taken your time to give your opinion about your stay in Trip Advisor. Your compliments to our Hotel are certainly a great motivation for us all. We are looking forward to welcome... More 

Salt Lake City, Utah
Top Contributor
87 reviews 87 reviews
12 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed 1 week ago

The check in at this place was bizarre. They made us all go in a room and fill out paperwork, give credit cards etc. I had to give them my child's passport. Then they gave us our key cards. They had a sales person try to get us to do a tour of a jewelry factory (or something like that.)... More 

Was this review helpful? Yes 1
RioOthonPalace, Gerente geral at Rio Othon Palace Hotel, responded to this review

Dear Guest, Thank you for your feedback. We would like to apologize for any inconvenience that might have been caused during your stay with us. All you observations were shared with our Managers who are taking the necessary steps to improve our services. We hope that you will give us the opportunity of changing the less positive impression with which... More 

A TripAdvisor Member
3 of 5 stars Reviewed 2 weeks ago

Very nice hotel, friendly staff but not a 5 stars. 3 stars for sure. Internet is Really bad ...connection drops all the time....frustrating. Hotel located in Copacabana, espetacular view from the pool area and also near subway e shops and restaurants

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RioOthonPalace, Gerente geral at Rio Othon Palace Hotel, responded to this review

Dear Guest Firstly, thank you for taking the time to fill in our satisfaction survey on the services provided by the Rio Othon Palace Hotel. We are sorry to note that we have not reached their expectations with respect to our internet service, we inform you that we are finalizing testing for installing a new link that will speed access.... More 

South Dartmouth, Massachusetts
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel twice in the space of two weeks on a group trip. On both occasions, several (not just one) of the elevators were out of service, leading to long long waits and the use of the service elevators. Indeed, several members of our group were stuck between floors on an elevator and had to wait to... More 

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RioOthonPalace, Gerente geral at Rio Othon Palace Hotel, responded to this review

Dear Guest Thank you for your comments online. We regret the fact that occurred with our lifts and we would like to inform you that we have already approved a project to modernize our lifts. We look forward soon with your presence in our Othon Palace Rio to demonstrate that our greatest concern is the satisfaction of our guests. Best... More 

Riverside, Illinois
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel has an excellent location. It is at the Copacabana Beach. Wonderful views from the rooms, as well as lobby. Lots of places to eat nearby. Rooms were fine. Food was above average. Restaurant on 30th floor: staff pretentious. Air conditioning problems in the room. But fixed promptly.

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RioOthonPalace, Gerente geral at Rio Othon Palace Hotel, responded to this review

Dear Guest, Thank you for your feedback. We would like to apologize for any inconvenience that might have been caused during your stay with us. All you observations were shared with our Managers who are taking the necessary steps to improve our services. We hope that you will give us the opportunity of changing the less positive impression with which... More 

Southampton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have recently stayed 5 nights this hotel location is exelant food exelant breakfast exelant staff exelant prices are high but this is a class hotel so you expect this staff very good speak English me and my wife chose this hotel as a break from the normal day to day chores as my wife is from vopacabana so you... More 

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RioOthonPalace, Gerente geral at Rio Othon Palace Hotel, responded to this review

Dear Guest, Thank you very much for your kind feedback regarding your recent stay with us. We are delighted to hear that you had enjoyed your visit and that your expectations were satisfied. We look forward to welcoming you and you wife back to the the Rio Othon Palace Hotel and give us another opportunity to provide you the special... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

we were staying in another hotel in copacabana and decided to move to rio othon palace because of the very good location, close to ipanema and close to copacabana. Rooms are really bad, like a 2 star hotel and had awful smell like a toilet and etc. however we changed the room. Room and bathroom amenities are really bad, no... More 

Was this review helpful? Yes
RioOthonPalace, Gerente geral at Rio Othon Palace Hotel, responded to this review

Dear Guest, Thank you for your feedback. We would like to apologize for any inconvenience that might have been caused during your stay with us. All you observations were shared with our Managers who are taking the necessary steps to improve our services. We hope that you will give us the opportunity of changing the less positive impression with which... More 

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Amenities