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Rio Othon Palace Hotel

Certificate of Excellence
Avenida Atlantica 3264, Rio de Janeiro, State of Rio de Janeiro 22070-000, Brazil
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Rio Othon Palace Hotel
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Rio Othon Palace Hotel
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2,512 reviews from our community

Traveler rating
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    463
    151
    114
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Riverside, Illinois
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel has an excellent location. It is at the Copacabana Beach. Wonderful views from the rooms, as well as lobby. Lots of places to eat nearby. Rooms were fine. Food was above average. Restaurant on 30th floor: staff pretentious. Air conditioning problems in the room. But fixed promptly.

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RioOthonPalace, Gerente geral at Rio Othon Palace Hotel, responded to this review

Dear Guest, Thank you for your feedback. We would like to apologize for any inconvenience that might have been caused during your stay with us. All you observations were shared with our Managers who are taking the necessary steps to improve our services. We hope that you will give us the opportunity of changing the less positive impression with which... More 

Southampton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have recently stayed 5 nights this hotel location is exelant food exelant breakfast exelant staff exelant prices are high but this is a class hotel so you expect this staff very good speak English me and my wife chose this hotel as a break from the normal day to day chores as my wife is from vopacabana so you... More 

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RioOthonPalace, Gerente geral at Rio Othon Palace Hotel, responded to this review

Dear Guest, Thank you very much for your kind feedback regarding your recent stay with us. We are delighted to hear that you had enjoyed your visit and that your expectations were satisfied. We look forward to welcoming you and you wife back to the the Rio Othon Palace Hotel and give us another opportunity to provide you the special... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

we were staying in another hotel in copacabana and decided to move to rio othon palace because of the very good location, close to ipanema and close to copacabana. Rooms are really bad, like a 2 star hotel and had awful smell like a toilet and etc. however we changed the room. Room and bathroom amenities are really bad, no... More 

Was this review helpful? Yes
RioOthonPalace, Gerente geral at Rio Othon Palace Hotel, responded to this review

Dear Guest, Thank you for your feedback. We would like to apologize for any inconvenience that might have been caused during your stay with us. All you observations were shared with our Managers who are taking the necessary steps to improve our services. We hope that you will give us the opportunity of changing the less positive impression with which... More 

Derby, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Room 1103 - avoid at all costs. Very small, no space for luggage, sticky cold surface floor (no carpet). Bathroom big enough for one person. Window would not close properly so traffic and other noise kept us awake most of the night. Staff initially not helpful when we requested an alternative room but next morning we were offered room 1808... More 

Was this review helpful? Yes 1
RioOthonPalace, Gerente geral at Rio Othon Palace Hotel, responded to this review

Dear Guest, Thank you for your feedback. We would like to apologize for any inconvenience that might have been caused during your stay with us. All you observations were shared with our Managers who are taking the necessary steps to improve our services. We hope that you will give us the opportunity of changing the less positive impression with which... More 

1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

It's 2:57 pm and the room is NOT ready! my poor kids are going stir crazy!! Very frustrated with the way they run this place. Was told we could check in earlier, been waiting for almost three hours with two little kids. Was given room numbers next to each other as we are a family of six. Than had to... More 

Was this review helpful? Yes
RioOthonPalace, Gerente geral at Rio Othon Palace Hotel, responded to this review

Dear Guest, Thank you for your feedback. We would like to apologize for any inconvenience that might have been caused during your stay with us. All you observations were shared with our Managers who are taking the necessary steps to improve our services. We hope that you will give us the opportunity of changing the less positive impression with which... More 

Indianapolis, Indiana
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

You can't beat being right on Copacabana beach. I loved being able to take a morning jog on the boardwalk just across the street from the hotel. You could also walk to Ipanema and a short taxi ride would take you just about anywhere else you wanted to go. The rooms are just ok, but who plans to spend much... More 

Was this review helpful? Yes 1
RioOthonPalace, Gerente geral at Rio Othon Palace Hotel, responded to this review

Dear Guest, Thank you for your comments on Trip Advisor, providing us with a feedback about your experience during your recent stay at the Rio Othon Palace Hotel. It is very important for us to acknowledge our guests opinions, so that we can continue to improve our services. We will be looking forward to seeing you at our property in... More 

North Carolina
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is old and not well taken care of. The rooms are dirty, the carpet is stained and the internet is awful. I stayed on the business floor, which is supposed to be the nicer floor, and it was still awful. Additionally, the service is bad. I called multiple times to ask why the internet was so slow, and... More 

Was this review helpful? Yes
RioOthonPalace, Gerente geral at Rio Othon Palace Hotel, responded to this review

Dear Guest, Thank you for your feedback. We would like to apologize for any inconvenience that might have been caused during your stay with us. All you observations were shared with our Managers who are taking the necessary steps to improve our services. We hope that you will give us the opportunity of changing the less positive impression with which... More 

Manchester, Connecticut
Top Contributor
124 reviews 124 reviews
83 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was in Rio for a trade show. I had seen the Rio Othon Palace on my previous visits but had not stayed here previously. For whatever reason, our corporate travel office was able to get a very attractive room rate at this hotel. I am glad I stayed here. My room rate included breakfast and internet. Due to my... More 

Was this review helpful? Yes 1
RioOthonPalace, Gerente geral at Rio Othon Palace Hotel, responded to this review

Dear Guest We would like to thank you for your comments online about the services provided by our Othon Palace Hotel Rio. We are pleased you enjoyed our service standard, which most certainly try to keep an ever higher level. We note, however, his observation regarding the call received and inform you that we are taking new steps and reinforce... More 

San Diego, California
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have to say, first of all, the location is phenomenal, the staff is friendly and the rooms are clean. That aside, for the amount of money that we paid for our stay, it wasn't really worth it. The hotel is very outdated, the internet only works in the lobby (sometimes) and it gets pretty crowded (and even if you... More 

Was this review helpful? Yes 1
RioOthonPalace, Gerente geral at Rio Othon Palace Hotel, responded to this review

Dear Guest, Thank you for staying at the Rio Othon Palace Hotel. We are very thankful to you for sharing your thoughts with us. We would like to apologize for any inconvenience that might have been caused during your stay with us and inform that our Department Managers are taking the necessary steps to improve our services. We sincerely hope... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Management of hotel Othon (Beresil) Dear Sir Hello and have a good day We are a group of 20 who had this chance to stay in your hotel for almost 8 night. Any how like other aspect of the life, there was good memories and bad ones, But the one of those good definitely was nice behavior and hard effort... More 

Was this review helpful? Yes
RioOthonPalace, Gerente geral at Rio Othon Palace Hotel, responded to this review

Dear Guest, Thank you for the great comments you shared with us, providing us with a feedback about your experience during your recent stay at the Rio Othon Palace Hotel. Needless to say how glad we are to learn that you enjoyed your visit. It is certainly, a source of great pride and satisfaction to know how appreciative you are... More 

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