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Windsor Leme Hotel

Certificate of Excellence
Av. Atlantica, 656, Rio de Janeiro, State of Rio de Janeiro 22010-000, Brazil
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1 room 1 adult
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Windsor Leme Hotel
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533 Reviews from our TripAdvisor Community

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Brighton
Level Contributor
141 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

For many years I have been using Trip Advisor on the numerous trips around the World I make and I do quite extensive research to make sure that I pick somewhere reasonably priced, well located and which offers a decent experience. I so far have been pretty lucky, I can usually pick out the rotten apples by reading into the... More 

Helpful?
Thank AdiBrown
José P, Gerente geral at Windsor Leme Hotel, responded to this review

Dear Mr. AdiBrown, Thank you very much for taking the time in this evaluation. We regret not have pleased you and we will use your feedback to correct and improve our services. Since Windsor Chain took over the management of this hotel we are trying hard enough to make the Windsor Leme one of the best hotels of our city.... More 

Norton Canes, United Kingdom
Level Contributor
35 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stopped for two nights and found the Hotel staff very helpful. They arranged a trip to Christ the Redeemer when our tour operator could not - the itinerary included a city tour and the cost was less. The hotel offers a very extensive breakfast buffet. There is a pool and sun bathing area on the roof with a limited amount... More 

Helpful?
Thank 1949Tony
José P, Gerente geral at Windsor Leme Hotel, responded to this review

Dear 1949Tony, Thanks a lot for choosing Windsor Leme Hotel and for letting us know your opinion about us! We are very glad that you have enjoyed our brand new roof top and services. We hope to see you again soon! Best regards, José Luís Pilar General Manager More 

Turku, Finland
Level Contributor
114 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed in this hotel for nine nights. We had our room in 10th floor. It do need some updating but it was big and functional. This was quite expensive hotel and we think it was a bit overpriced. The situation was perfect at the end of Copacabana in Leme. They should pay more attention to cleening which varied a... More 

Helpful?
Thank Tukano
José P, Gerente geral at Windsor Leme Hotel, responded to this review

Dear Tukano, We thank you for the opportunity of welcoming you in Rio! It was good to know that you have enjoyed our breakfast and our staff has offered you a good service at the Front Desk (Dyego says "hello and thank you very much!"). As you observed, the lifts are being changed (now we are working on the second... More 

Walton-On-Thames, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Positives: Perfect location for the Copacabana and the views and facilities at the rooftop pool are amazing. Breakfast was top quality with an excellent range of food. Negatives: Damp room due to a leaking air conditioner, only 1.5 working lifts for 19 floors leading to waits of up to 10 minutes for a lift and staff, although helpful, they struggled... More 

Helpful?
1 Thank Chris B
José P, Gerente geral at Windsor Leme Hotel, responded to this review

Dear Chris B, Thanks for choosing the Windsor Leme Hotel! We are happy to know that our brand new rooftop pool pleased you. On the other hand, we know that our work going on still cause some issues. But, unfortunately, it is necessary. In one month, the renovation of the second lift will be finished and then things will be... More 

Edinburgh
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

BREAKFAST Breakfast itself is quite substantial, as it's a running buffet so eat as much/ little as you want. On the downside, the staff are too fast at clearing your setting. I had cold meat & cheese and then went back up for bacon and eggs and when I returned to my seat, 5m away it was occupied by somebody... More 

Helpful?
Thank HaggerstonMac
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Hotel was just ok expected more got less. A hotel that wanted to Fleece us on everything. For a trip to Sugarloaf they wanted to Seniors to pay 280R round trip. We paid 70R for Sugarloaf and 16R for UBER a total of 86R. NOTE the Taxis are out to rip you off like this Hotel. Call UBER to get... More 

Helpful?
1 Thank EMery O
Denver, Colorado, United States
Level Contributor
120 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was a nice hotel with amazing location, and a nice staff. They had a restaurant, which we went to once for desert and tea and wine. The waitress, Mari, was very nice. There was a pool area that was under construction when we were there. Isabella was the person we loved at the front desk.

Helpful?
Thank Sarah S
San Jose, CA (95124)
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed January 2, 2016

We spent 5 nights at with Windsor Leme over the New Years holiday. Pluses: Great location, on the "Leme end" of Copacabana beach, awesome location for Rio Free WiFi Very Nice front desk staff, able to help us with reservations and recommendations Felt very safe (lots of security) Beautiful roof top pool and deck (would like umbrellas around the lounge... More 

Helpful?
Thank unruhly
José P, Gerente geral at Windsor Leme Hotel, responded to this review

Dear unruhly, Thank you for choosing the Windsor Leme Hotel and also for all the praises to our location, security, breakfast, roof top pool and front desk team. Yes, we have been renovating the hotel. Up to now, we already have a new restaurant, 57 rooms and the roof top with a pool, bar, sauna and fitness center. Soon, our... More 

East Brunswick, New Jersey
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed December 23, 2015

This is an average hotel away from Copacabana beach and in need of TLC. Nice breakfast! Upon checking in the room, AC was not working and we had to argue hard to make them realize. Later, they offered to change the room on a lower floor, where water was leaking from the roof, which was fixed by the time we... More 

Helpful?
Thank Bee_Kay64
José P, Gerente geral at Windsor Leme Hotel, responded to this review

Dear Mr. Bee_Kay64, Thank you very much for your comments! They will be extremely important in our next training. We are going through a major transformation in our hotel and we are sure that in the near future problems as you reported will not happen anymore. Thanks again and Happy New Year! Sincerely yours, José Luís Pilar General Manager More 

UK
Level Contributor
91 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed December 13, 2015

Quite simply excellent location and faultless service during my recent business visit. The hotel has under-gone a major refurbishment since my visit last year. They have now added an four additional floors and an amazing panoramic roof bar / restaurant. Views of Copacabana beach and Christ The Redeemer are amazing on a clear day! Restaurant also upgraded. Buffet great value... More 

Helpful?
Thank _forevergreen_Uk
José P, Gerente geral at Windsor Leme Hotel, responded to this review

Dear _forevergreen_Uk, Thanks a lot for coming back once more and also for taking the time in this excelente evaluation! It is always a pleasure to welcome you in Rio and we are really very very happy to know that you have enjoyed our new rooms and roof top. Our doorman, bellboys and all the staff wish you a Merry... More 

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