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Sheraton Rio Hotel & Resort

5.0 of 5 Avenida Niemeyer 121 - Leblon, Rio de Janeiro, State of Rio de Janeiro 22450220, Brazil
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Sheraton Rio Hotel & Resort
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Sheraton Rio Hotel & Resort
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389 reviews from our community

Traveler rating
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    32
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tampa, Florida
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars NEW

This Sheraton exceeded our expectations for sure. From the onset we could tell that the hotel was prepared to handle the increased traffic associated with Carnaval. They had an SPG desk set up on the first floor as well as another on the 26 floor near the Sheraton Lounge. By the way, the lounge attendants were some of the absolute... More 

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The Hague
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed yesterday NEW

Rio is a business city as well as a holiday destination. If you're lucky enough to be here on business, don't stay near your office, stay here and just get a taxi. It's worth it. This hotel is right on the beach and the sight of the South Atlantic surf in the morning will set you up for the day.... More 

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Greensboro, Georgia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Leblon location is just south of Ipanema, so slightly removed from the hot spots but the almost private beach directly below the poolside means you don't have to cross the street and the beach is secluded with only a few locals. Still on the Shuttle route which can take you north, we used hotel car and taxis for a short,... More 

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Chelmsford, United Kingdom
Top Contributor
113 reviews 113 reviews
22 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Where do I begin? Check in was poor, they ignored SPG membership and we had to change rooms to include an expected bath tub. However that was only big enough for a midget. Room service took over 35 minutes to deliver cheese sandwich and coffee. Breakfast buffet selection was not the best and as for coffee and cakes mid-afternoon, forget... More 

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Isabel S, Quality Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear pttbw, First of all, I would like to thank you for having chosen our property as your destination in Rio. We also appreciate your valuable time on this important feedback regarding your experience with us. I am really sorry to hear that our welcome procedure did not meet your expectations. As a SPG member, your loyalty is really important... More 

Round Rock, Texas
Contributor
14 reviews 14 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I actually lived at this facility for server months during the time of my transfer to Rio for a 5 year assignment. So I became very familiar with the facility, the personnel, the nearby areas, etc. Easy access to the largest and certainly one of the cleanest beaches in the area although the location is some miles to the down-town... More 

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Isabel S, Quality Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear thirdman2002, First of all, on behalf of the entire Sheraton Rio family, I would like to thank you very much for choosing us as your home in Rio. We were honored to host you and we hope to welcome you back many other times in a future. It is awesome to receive your feedback, especially knowing that you spent... More 

London, United Kingdom
Top Contributor
63 reviews 63 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

we stayed here for 4 days at the end of our 3 week trip having previously done 3 days in Copacabana. I would say that you should try and stay on ipanema or copa for a few days, but here at Sheraton it's perfect for a wind down. Awesome private beach that is congregated mostly with locals from the surroundin... More 

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Isabel S, Quality Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear Charlie C, Thank you so much for choosing our hotel at the end of your trip to Rio. Also, we truly appreciate your time taken on this review that is extremely helpful for us. It´s great to receive your compliments to the beach in front of the hotel, to our pools, rooms and especially to the service provided by... More 

Northern Ireland
Top Contributor
162 reviews 162 reviews
88 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed 1 week ago

The location is fantastic and rooms have been recently refurbished along with common areas which is much better. The staff however weren't great in the pool bar area, very very slow to take orders and bring drinks. The buffet/bar area could do with improvement outside to bring it up to the same standard as the rest of the hotel. Also... More 

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Isabel S, Quality Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear speedbird1984, Thank you so much for staying with us and for taking your precious time sharing your impressions about your experience here. We consider this feedback extremely important for us to track our performance and keep always improving the service provide. We are thrilled knowing that you found our location fantastic and approved our room´s refurbishment. It is truly... More 

Sao Paulo, SP
Top Contributor
70 reviews 70 reviews
41 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

The location is not the best, maybe Ipanema or Copacabana are in the middle of the action. But you will not have a hotel on the beach there. Nor the swimming pools 2 steps from the beach, nor the unobstructed beautiful views. Loved my stay at Sheraton Rio and would go back in a second.

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Isabel S, Quality Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear ecrescia, Thank you so much for having chosen us as your destination in Rio and for this beautiful review about your experience at Sheraton Rio. We are thrilled to hear that you loved your stay here and would come back in a second! We truly appreciate your kindness to share your thoughts. We will be more than glad to... More 

Chicago, Illinois
Senior Contributor
35 reviews 35 reviews
31 hotel reviews
132 helpful votes 132 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Sheraton Rio during Carnival. I had an excellent stay and wouldn't hesitate to go back. Check in: We are starwood points members and were able to check in on the club floor. No one else was checking in at the time so it was very speedy and efficient. Room: We had a junior suite overlooking the... More 

Was this review helpful? Yes 2
Isabel S, Quality Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear GuyaneseMadness, First of all, I would like to thank you for choosing Sheraton Rio as your destination in Rio to spend Carnaval! It is amazing to know that you had an excellent stay and wouldn't hesitate to come back! Also, we appreciate your valuable time taken on this helpful and detailed review about your experience here. Your feedback is... More 

Charlotte, North Carolina
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is in a great location near Inpanema. Walking distance. Oceanfront pool, tennis and resturant. Outdoor pizza oven and pool bar. Awesome sunrises. The breakfast buffet is very good. Oceanfront rooms have great views.

Was this review helpful? Yes
Isabel S, Quality Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear Eztraveladvice, Thank you so much for your stay with us and for this nice review about your experience here! We are thrilled knowing that you had a fantastic experience and enjoyed our facilities. We are looking forward to welcome you back and remain at your entire disposal for any further assistance you need! Cordially yours, Isabel Soares dos Santos... More 

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Additional Information about Sheraton Rio Hotel & Resort

Address: Avenida Niemeyer 121 - Leblon, Rio de Janeiro, State of Rio de Janeiro 22450220, Brazil
Location: Brazil > State of Rio de Janeiro > Rio de Janeiro
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sheraton Rio Hotel & Resort 5*
Number of rooms: 539
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Also Known As:
Sheraton Rio Hotel And Resort
Sheraton Rio Hotel Rio De Janeiro
Sheraton Rio De Janeiro
Rio De Janeiro Sheraton
Sheraton Rio Hotel & Resort Rio De Janeiro, Brazil
Hotel Style:
#3 Business Hotel in Rio de Janeiro
#5 Romantic Hotel in Rio de Janeiro
#6 Spa Hotel in Rio de Janeiro
#9 Luxury Hotel in Rio de Janeiro
#10 On the Beach Hotel in Rio de Janeiro
#24 Family Hotel in Rio de Janeiro

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