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Sheraton Rio Hotel & Resort

5.0 of 5 Avenida Niemeyer 121 - Leblon, Rio de Janeiro, State of Rio de Janeiro 22450220, Brazil
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Sheraton Rio Hotel & Resort
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Sheraton Rio Hotel & Resort
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195 reviews from our community

Traveler rating
    96
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    15
    6
    1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars Reviewed 3 days ago NEW

great view, friendly staff, food could be much better, rooms are a nice size and the showers are great. it is a great hotel if you dont mind being 10 min away from the main places in Rio. we paid a fair price eventhough the hotels in Rio are well overpriced.

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Contributor
11 reviews 11 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My room was nice and clean, make sure you get a room with a view looking back onto the beach, just stunning. I went for the breakfast at their restaurant and it had a lot of fresh fruits with many other essential options. Very good attentive table service by the staff. Internet was fast for downloading and streaming.

Was this review helpful? Yes 2
Isabel S, Quality Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear Moniqued1988, Thank you very much for choosing us and for your kind words on this review. We really appreciate you took your time sharing your comments about our hotel. It is a big motivation for us know that you enjoyed our stunning beach view and our special breakfast buffet at the Bene restaurant! Hope to welcome you back soon... More

Connecticut
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at the Sheraton during recent business trip to Rio. Good location, although did not have too much time to enjoy the beach front property but looked nice from my room. In hotel restaurants were average. This is my second choice when the JW is not available down in Copacabana.

Was this review helpful? Yes 1
Isabel S, Quality Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear Stephen K, I would like to thank you for your comments about our hotel. Receive this feedback from our guest´s experience is crucial for us in order to monitor and improve our services. Thank you for your constructive criticism evaluating our restaurants. Hope that next time you have more free time to enjoy here and change your impression about... More

London, United Kingdom
Top Contributor
129 reviews 129 reviews
17 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was here for business (a conference which was in the hotel). Upon arrival, the receptionists were very friendly and effective. Check-in was quick. Unfortunately I had given the luggage to the waiter and, arriving in the room (22nd floor, beautiful view) I had to wait (and in fact call the concierge to expedite this a bit). Instead, a power... More

Was this review helpful? Yes 1
Isabel S, Quality Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear SBNLUK, Thank you very much for taking you valuable time sharing your thoughts about Sheraton Rio. We feel honored to have you as a guest participating in a conference here and to receive your feedback. I apologize about your experience with our concierge and luggage service. Be sure that it was an exception and not part of Sheraton standards.... More

Geneva, Switzerland
Contributor
12 reviews 12 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Does not look like much when you drive up to the hotel, just a big white square slab of concrete. That first impression could not be more wrong. The inside of the hotel is very nice as are the grounds. Rooms are modern, the views are amazing and it's literally right on the beach, not across a big road like... More

Was this review helpful? Yes 3
Isabel S, Quality Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear tupelo22, Thank you so much for taking your time on this nice review about your experience in Sheraton Rio Hotel & Resort. Also, I would like to take this opportunity to thank you for your loyalty with Starwood, as a SPG Platinum member. Your words and comments are highly appreciated. We feel very happy to know that you enjoyed... More

Herndon, Virginia
Top Contributor
53 reviews 53 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

On the whole this was an excellent place to stay. We arrived around 9:00am but were pleasantly surprised to be told our room was ready. At the end of the corridor with an amazing view, it was clear that the room had been recently refurbished and indeed, we think most of the hotel had been upgraded for the World Cup... More

Was this review helpful? Yes 2
Isabel S, Quality Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear Shenandoah, On behalf of the Sheraton team, I would like to thank you for sharing your impressions about your experience here and also for your constructive criticism. We really appreciate you have taken you time on your feedback, once we consider it very important for us in order to monitor our performance and always improve our services. I am... More

Contributor
20 reviews 20 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The location is the best in Rio, you have the best view of the bay, even when the hotel is a little bit far from Av Atlantica, it totally worths. I was lucky and we got a room facing the sea, it was perfect, you can see all the beaches from your room. Incredible! The facilities are really good, to... More

Was this review helpful? Yes 1
Isabel S, Quality Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear Tania, I would like to thank you for sharing your comments about your experience with us. Have this feedback from our guests is extremely important for us. We are glad to know that we provided you with great ocean views and a great stay! It is our biggest motivation for us! We are looking forward to welcome you here... More

Victoria, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Definitely book a room on the upper floors with the Sheraton Club included. I felt like a movie star being able to gaze out across the city lights whilst a cocktail was prepared for me and I chose some nibbles. I travelled alone for business but the hotel staff kept me company and looked after all my needs. The hotel... More

Was this review helpful? Yes 1
Sintia G, Executive Assistant General Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear Cathy, We are happy to know that you had great experiences while staying with us during your visit to Rio. We are looking forward to welcoming you once again for more great moments in our Club Lounge, rooms, facilicites and in all atractions that only Rio de Janeiro can offer! We are also happy to know that our staff... More

Camberley, United Kingdom
Top Contributor
103 reviews 103 reviews
19 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here three nights over the last week and the service provided by the staff in the Club Lounge, especially Agnaldo, was exceptional. The guys at breakfast were incredibly helpful and friendly too. The Concierge also went above and beyond helping us book tickets for The Christ. My only grumble was the hotel staff constantly directing us to Town... More

Was this review helpful? Yes 1
Sintia G, Executive Assistant General Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear Malcolm, We are glad to hear that you had a great stay with us last week. We are happy to know that Agnaldo and our staff at breakfast and Concierge made your stay even more pleasant. Be sure that we will congratulate them for exceeding your expectations. We are looking forward to welcoming again in a near future. Sincerely,... More

Florianopolis, Brazil
Top Contributor
93 reviews 93 reviews
22 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great hotel, unbeliavably good food with a nice staff. When I arrived I had to wait longer than I expected due to a later check in, but passed this waiting only good surprises. I got a room with a beautiful view. The beach in front of the hotel feels like paradise! I will certainly come back again!

Was this review helpful? Yes 1
Sintia G, Executive Assistant General Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear Renato, Thank you for sharing your experience with us. We are glad to know that you enjoyed your stay at Sheraton Rio. We apologize for the inconvenient caused during your check in when you had to wait longer than expected. We really appreciate your feedback so, we could take the necessaries actions to improve our service. We are looking... More

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Additional Information about Sheraton Rio Hotel & Resort

Address: Avenida Niemeyer 121 - Leblon, Rio de Janeiro, State of Rio de Janeiro 22450220, Brazil
Phone Number:
Location: Brazil > State of Rio de Janeiro > Rio de Janeiro
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sheraton Rio Hotel & Resort 5*
Number of rooms: 539
Reservation Options:
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Also Known As:
Sheraton Rio Hotel Rio De Janeiro
Sheraton Rio Hotel And Resort
Sheraton Rio De Janeiro
Rio De Janeiro Sheraton
Sheraton Rio Hotel & Resort Rio De Janeiro, Brazil

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