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All 210 Rio de Janeiro hotels

Sheraton Rio Hotel & Resort

4.5 of 5 Hotel   |   Avenida Niemeyer 121 - Leblon, Rio de Janeiro, State of Rio de Janeiro 22450220 , Brazil
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Ranked #43 of 210 hotels in Rio de Janeiro
A recent review
3 of 5 stars reviewed 1 week ago
vaharoni San Francisco, California
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1,184 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bogota, Colombia
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Having stayed at a Sheraton Hotel previously I was looking forward to a pleasant relaxing experience but this was not what is on offer at this hotel. Through my 4 days in the hotel lots of issues added to making this a hotel to avoid in my opinion. Here are the issues my wife and myself experienced. When we arrived... More

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San Francisco, California
1 review
3 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights. Overall an OK experience. The construction is still going on as of March 2014, though if you ask for a higher floor then it isn't a big of an issue. The private beach is quite nice to have, though the real happenings are in Ipanema, which is about 10-15 minutes walk or 5 minute cab... More

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Ludwig V, Executive Assistant General Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear Guest, Thank you for posting a comment about your experience with us! We are happy to know that you enjoyed the beach near us, We apologize for the issue with our restaurant. Be sure that the Food & Beverage diretor will be warned and will take all the necessary actions to solve the problem with the slow service. We... More

Rome, Italy
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel is in a beautiful location, just above the sea and just below the vidigal mountain. If you have a room with sea-view you can experience an excellent experience. The hotel has also a private beach and a number of options for dining and having lunch. Breakfast is good. ...BUT... don't choose this hotel if you're in Rio for... More

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Ludwig V, Executive Assistant General Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. We are glad to know that you enjoyed the view from the room, our private beach, our dining options and breakfast. We are sorry to hear that your business trip with us wasn't as you expected. We apologize for the inconveniences that you experiences with our front desk... More

Los Angeles, California
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Stayed here for a week and the drilling, pounding, paint smell and jack hammering seemed to get worse every day, both in the hotel and outside by pool area. When checking in, I asked the front desk to confirm I had an ocean view, only to get a room 4 floors below the lobby with a view of 2 giant... More

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Ludwig V, Executive Assistant General Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear Justin, Thank you for taking the time to review our hotel. I am sorry to hear of your experience and apologize for the inconveniences caused by our refurbishment. We are working hard to provide an even better stay to our guests and clients. In a few weeks we will launch a new italian restaurant, a brand new SPA, Lobby... More

Lone Tree, CO
Senior Contributor
47 reviews 47 reviews
38 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Under renovation. If you want afternoon naps while serenaded by jackhammers, this is the place for you. My room was newly renovated with view of the pool and glimpse of the beach IF scaffolding gets out of the way. Location is in upscale Leblon. It does not say much as you are still in Rio and there is a favela... More

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Ludwig V, Executive Assistant General Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear Guest, I want to thank you for you choosing the Sheraton Rio Hotel & Resort for your stay in Rio de Janeiro. First of all I want to apologize for all the inconveniences caused and I appreciate you took the time to give us your feedback regarding your stay at our hotel. Kindly know that we take any comment... More

Devon
Senior Contributor
31 reviews 31 reviews
30 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Sheraton Rio the night before joining our cruise. It was an excellent choice. The room was very spacious with its own balcony and an excellent shower room. The hotel is beautifully situated in a quiet area of Rio and boasts its own beach. From our 23rd floor room we had a perfect view of Christ the... More

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Boston, MA
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel was nice, the pools, the beach, everything was nice. The room we got was recently refurbished and had all the basic amenities, like any other Sheraton. The "resort" area on the ground floor was very nice, with multiple pools, hot tubs, "private" beach, tennis courts, bars and restaurants. The staff was courteous, the people at the Concierge Desk... More

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel for a business trip. The location of the hotel is very good with a private beach and good pool. There was no Bar as it was being refurbished and the lifts were always full by the time they reached my floor. I was on the 2nd Floor and construction work was deafening it made working... More

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Ludwig V, Executive Assistant General Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear Ben, Thank you for taking the time to review our Hotel. We are glad to know that you enjoyed our location, just as our pool area, beach, concierge staff, gym facilities and more. We apologize for the inconveniences caused by our refurbishment. We are working hard to provide an even better Hotel and service to our guests. We are... More

Philadelphia, PA
Top Contributor
128 reviews 128 reviews
44 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Before going to Rio, I read many of the reviews on Trip Advisor and then called my travel agent to complain. Well, it wasn't nearly as bad as I expected. The beds are super comfortable, the staff is very pleasant and helpful and it doesn't cost $50 to catch a cab from the hotel (between $10 and $15). We were... More

Was this review helpful? Yes
Ludwig V, Executive Assistant General Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear Guest, Thank you for posting a comment about your stay with us! We are glad to know that you enjoyed our bed and our pleasant staff. We apologize for the inconveniences caused by our renovation. We are working to provide an even better stay to our guests. We are looking forward to welcoming you once again so you will... More

Curitiba, PR
1 review
4 of 5 stars Reviewed March 18, 2014

The hotel is amazing. The grounds have 3 separate pools, including one for small children. There is a private beach. There are 2 restaurants. The cocktails are fantastic. Just make sure to stay in a refurbished room/floor. My main complaint is about some of the front desk staff who are very rude and not at all helpful. During my last... More

Was this review helpful? Yes
Ludwig V, Executive Assistant General Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear Guest, Thank you for taking the time to review our Hotel. We are glad to know that you enjoyed our pools, beach, restaurants and cocktails. We apologize for the inconvenience caused by our staff. Be sure that the Front Desk diretor was warned and will tka all the necessary actions to solve this issue and guarantee that it will... More

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Additional Information about Sheraton Rio Hotel & Resort

Also Known As:
Sheraton Rio Hotel And Resort
Sheraton Rio Hotel Rio De Janeiro
Sheraton Rio Hotel
Sheraton Rio De Janeiro
Sheraton Rio
Rio De Janeiro Sheraton
Sheraton Rio Hotel & Resort Rio De Janeiro, Brazil
Address: Avenida Niemeyer 121 - Leblon, Rio de Janeiro, State of Rio de Janeiro 22450220 , Brazil
Phone Number:
Location: Brazil > State of Rio de Janeiro > Rio de Janeiro
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Luxury Hotel in Rio de Janeiro
#20 On the Beach Hotel in Rio de Janeiro
#36 Family Hotel in Rio de Janeiro
#43 Business Hotel in Rio de Janeiro
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Sheraton Rio Hotel & Resort 4.5*
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