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Sheraton Rio Hotel & Resort

5.0 of 5 Avenida Niemeyer 121 - Leblon, Rio de Janeiro, State of Rio de Janeiro 22450220, Brazil
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Sheraton Rio Hotel & Resort
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Sheraton Rio Hotel & Resort
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244 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Florida
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed yesterday NEW

We spent 3 days at the Sheraton Leblon before a cruise. It took 6+ hours for the room be available as they tried to upgrade us a couple of times - despite telling them that we needed a handicapped room and why we needed it (and had reserved it), they put us in a waterfront room with no walk in... More 

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Singapore
Contributor
20 reviews 20 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed yesterday NEW

I'll start by saying the review is only for our own trip experience. I can imagine that many other guests would have had a much better experience, but I'm not reviewing the hotel based on their stay, it is based on my own stay. The hotel itself is located between two favelas, but that isn't much of a problem, because... More 

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Buenos Aires, Argentina
1 review
2 of 5 stars Reviewed 6 days ago NEW

The hotel has direct access to the beach and clean facilities outside. Although the rooms and bathrooms are a bit run down, they are sufficient for the price. What this hotel lacks is customer service and hospitality. 1) I needed cash but had trouble with my ATM so I called my bank on the bank’s "Collect Line" the bank accepted.... More 

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Dover, New Jersey
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is wonderful! It's located on Leblon beach with direct access to the beach. Although it's not a private beach. It's not as crowded as copa beach (which is a short can ride away). The Sheraton provides towels an beach chairs for their guest which was great! The pool area is amazing you can lounge around all day! This... More 

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Isabel S, Quality Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear Jersey K, Thank you very much for this helpful and detailed review about your experience here at Sheraton Rio Hotel & Resort. We are glad to know that you have had a good time here and enjoyed our leisure area, views, check in and concierge services. We work really hard every day in order to exceed our guest´s expectations... More 

California Hot Springs, California
Contributor
12 reviews 12 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a wonderful stay at this hotel. We stayed for 5 nights. We had an excellent upgrade to an executive suite. We had a magnificent view, nice breakfasts in the 26th floor restaurant, though that's only for SPG platinum members. Our ATM card had fraud and needed to be shut off while we were there so we ran into... More 

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Isabel S, Quality Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear Yogaswim80, Thank you so much for choosing our hotel as your destination in Rio and for taking your time on this nice review about our property. It is very important for us to receive this feedback, especially knowing that made the difference during your stay and were able to give an extra step when needed. Also, we would like... More 

Alexandria, VA
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed one extra night at this resort after a tour of South America that ended in Rio. On the plus side. It is a beautiful resort. Clean semi-private beach with chairs and umbrellas available. Fabulous pool area. Great views of Ipanema beach and Rio beyond. On the minus side. The resort is isolated from the rest of Leblon, the other... More 

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Isabel S, Quality Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear elizabethd22, First of all, I would like to thank you very much for choosing our hotel to stay at the end of your South America tour and also for sharing your opinion about your experience here. I believe that the weekend that your stayed with us was a particular busy weekend that we faced due to a national holiday... More 

Brooklyn, New York
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a pleasant hotel with a nice pool area, agreeable staff and pricy but good dining options. The problem is that is is a good walk to shopping, restaurants and the beaches in Leblon. The walk is 10 minutes downhill and a good climb uphill on the way back No problem for the modestly fit but may be a... More 

Was this review helpful? Yes 1
Isabel S, Quality Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear Surlyprof, First of all, I would like to thank you for choosing our hotel and for taking your valuable time writing on Trip Advisor your comments about Sheraton Rio. It is great for us to hear that you found pleasant your stay with us and enjoyed our pool area. We work really hard in order to exceed our guest´s... More 

Washington DC
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

My friends and I stayed here for two nights and we wished we were there longer. The actual hotel is beautiful. The staff was friendly and helpful. We spent one afternoon at the beach outside of the hotel. It was really nice. They have chairs you can sit in. We decided to just lay on some towels further down the... More 

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Isabel S, Quality Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear MeetingProDC, Thank you so much for staying with us and especially for taking your time on this kind review! It is our biggest motivation to know that we were able to provide you with a pleasant experience here and that you and your friends wished to stay longer with us! Please make sure when you come back to Rio,... More 

Oxford, United Kingdom
Top Contributor
96 reviews 96 reviews
92 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Sheraton Resort Rio de Janeiro All the hotels along the Leblon / Ipanema / Copacabana beach fronts are expensive - you pay an absolute premium for the view and the proximity to those extremely well preserved sands. Like other hotels in popular resorts and tourist spots, they are also in the position where they don't like have to make much... More 

Was this review helpful? Yes 1
Isabel S, Quality Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear Anne Louise S, I would like to thank you very much for this helpful, kind and detailed review about your experience with us! It is great to hear that our staff surprised you and you would come back to our property! We have been working really hard on training and an upper level standard service offered and for that... More 

London, United Kingdom
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

OK but expect more for this rating. Nice room with view over beach, favela and Ipanem but way out of the main beach area so needed transport to get to town. Breakfast good but coffee and staff really slow - good job not in hurry! Pool and beach area good

Was this review helpful? Yes
Isabel S, Quality Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear Chris F, First of all, we would like to thank you for having chosen Sheraton Rio and for taking your valuable time sharing with us your impressions about your experience here. Thank you for constructive criticism about our breakfast, be sure that it is extremely helpful and important for us and we´ll be working on improvements in this area.... More 

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Additional Information about Sheraton Rio Hotel & Resort

Address: Avenida Niemeyer 121 - Leblon, Rio de Janeiro, State of Rio de Janeiro 22450220, Brazil
Phone Number:
Location: Brazil > State of Rio de Janeiro > Rio de Janeiro
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sheraton Rio Hotel & Resort 5*
Number of rooms: 539
Reservation Options:
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Also Known As:
Sheraton Rio Hotel And Resort
Sheraton Rio Hotel Rio De Janeiro
Sheraton Rio De Janeiro
Rio De Janeiro Sheraton
Sheraton Rio Hotel & Resort Rio De Janeiro, Brazil
Hotel Style:
#3 Romantic Hotel in Rio de Janeiro
#4 Business Hotel in Rio de Janeiro
#5 Spa Hotel in Rio de Janeiro
#6 On the Beach Hotel in Rio de Janeiro
#6 Luxury Hotel in Rio de Janeiro
#21 Family Hotel in Rio de Janeiro

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