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Sheraton Rio Hotel & Resort

Certificate of Excellence
Avenida Niemeyer 121 - Leblon, Rio de Janeiro, State of Rio de Janeiro 22450220, Brazil
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Sheraton Rio Hotel & Resort
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Sheraton Rio Hotel & Resort
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551 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
  • All months
    (551)
  • Mar-May only
    (120)
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    (120)
  • Sep-Nov only
    (132)
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    (179)
All months
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Rooms were very nice. Just couldn't make the temperature higher in any room, which was disappointing. Public areas were very pretty. Service was excellent. Bruna and Danielle on the 26th floor were so nice. The Italian restaurant on floor 0 (I forget the name but it starts with B) was great especially because the staff catered to our vegetarian requests.... More 

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San Diego, California
Level Contributor
117 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I liked the location of the hotel. We had a great view. The breakfast buffet was excellent. The service in all areas was excellent. The breakfast staff really knocked themselves out to please as well as the front desk. This hotel has pretty much a private beach. It is not far from the shopping areas and while you can walk... More 

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Dubai, United Arab Emirates
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

It's a bit of a drive from the airport, maybe an hour with the traffic. Location is not the best but I liked it. Walking distance to Ipanema beach, shops and restaurants. The hotel is not the best Sheraton I have stayed but is enjoyable. There is a small beach where the hotel guests can dip in the ocean or... More 

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Sao Paulo, SP
Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

outstanding view from this hotel sitting on the top of a hill overseeing an almost private beach. excellent place to hold a mini convention as we did and chill before and after at the lobby bar just enjoying a cappucino and the wonderful sea of Leblon and Ipanema.

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Rio de Janeiro, RJ
Level Contributor
251 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I am a Sheraton client since 1994 and have slept in many Sheratons around the world. It is still a reliable service as everywhere, but I never experienced such difficult and slow checking in-n-out, may be aI was just unlucky (both ways). The view is spectacular to the ocean and to the Vidigal favela (slum). The pool is excellent and... More 

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Isabel S, Quality Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear worldwideleo, First of all, I would like to thank you for being a loyal Sheraton guest and, once again, choose our brand during your visit to Rio. We truly value your feedback and your time taken on it, once it allows us to learn our improvement´s opportunities. I am sorry to hear that your welcome and departure experiences did... More 

Dubai, United Arab Emirates
Level Contributor
175 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The major thing about this hotel is: location! Mostly that's only thing super nice about it. There u have a privileged view. Despite that the "private beach" , isn't that private and waters are not recommendable for swimming. The rooms are ok, nothing special for the price you pay. The breakfast was pretty good in all 3 times I have... More 

Was this review helpful? Yes 1
Sheraton255, Guest Relations Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear Carina P, Thank you for your time taken to evaluate Sheraton Rio Hotel & Resort services and for choosing our hotel to your stays in Rio de Janeiro, We truly appreciate your good comments about our location and breakfast! Regarding our facilities, recently we passed through a renovation in all our accomodations, restaurants and meeting rooms. Very soon, we... More 

Level Contributor
57 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a wonderful stay at Sheraton Rio. We had an ocean view on the 3rd floor and we woke up to the very pleasant sound of crashing ocean waves. The Concierge and the front desk handled a few requests that we had both prior to the trip (via email ) to our great satisfaction and efficiently. The shuttle worked well.... More 

Was this review helpful? Yes 1
Sheraton255, Guest Relations Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear drlcs1, It is an honor to have your feedback about the stay in Sheraton Rio! Thank you for choosing our property as your destination in Rio. We are glad to know your stay is great! Our team is always working to provide our guests, memorable experiences. When you are coming back to Rio, you can contact me directly through... More 

Puerto Rico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I as a starwoodhotel employee i had big expectation, and they were all met. Nothing to complain great food. CUSTOMER SERVICE SUPER . Starting with Anderson from front desk helping on my check in his service was 5 star. Thais from guest service also stands out for her great patient and help that was provided to me. Also dawson from... More 

Was this review helpful? Yes 1
Sheraton255, Guest Relations Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear Evandro 100, We are very happy to read your comments and know that you had a pleasant experience at Sheraton Rio. Thank you so much for your preference and for your review. Your compliments for the Front Desk staff was shared with our Management! I assure they will be recognized for the great service provided. Very soon, we hope... More 

Vancouver
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We originally booked this for a 3-night stay but had to change to a 5-night stay for logistical reasons. And we’re glad we did! PROS -The only resort hotel that is away from the hustle & bustle of the Rio beach scene. -If you want to join in on the fun, it’s less than 10-minute free shuttle ride or a... More 

Was this review helpful? Yes 2
Isabel S, Quality Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear Itchyfeet024, First of all, thank you so much for choosing the Sheraton Rio Hotel & Resort as your destination and also for extending your stay to spend more days with us! We are happy with your words and feedback regarding our restaurants, services and facilities. Our main reason is always exceed our guest´s expectations and we are glad to... More 

Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 30, 2015

Amaizing view for sunrise. Excellent french restaurat at 26 floor. L'Ettoile. Over the top An impeccable menu and good choices of wine Near the beach. Italian restaurant at floor level. Good choice for business trip Great service Ask for a room with view to Copacabana

Was this review helpful? Yes 2
Isabel S, Quality Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear Viviana C, Thank you so much for choosing the Sheraton Rio Hotel & Resort as your destination in the marvelous city and especially for taking your precious time evaluating us on Trip Advisor. It is great to receive your feedback and know that you enjoyed our views and restaurants, particularly the L'Etoile, our french restaurant on the top floor.... More 

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