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Sheraton Rio Hotel & Resort

5.0 of 5 Avenida Niemeyer 121 - Leblon, Rio de Janeiro, State of Rio de Janeiro 22450220, Brazil
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Sheraton Rio Hotel & Resort
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Sheraton Rio Hotel & Resort
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321 reviews from our community

Traveler rating
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    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Torremolinos, Spain
Top Contributor
159 reviews 159 reviews
66 hotel reviews
910 helpful votes 910 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

For many years have i enjoyed coming to this beautifully situated hotel. This stay was not good. My room was really pleasant with good views however the A/C did not work properly and immediately after check in i requested help.. Twice i called Service Express--nothing was done. The swimming pool area is simply disgusting with the tops of soda cans... More 

Was this review helpful? Yes 1
Maidenhead, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We've just spent two nights at the Sheraton Rio, and received excellent and very courteous service from the concierge staff, and in particular Miliza Ferraz. At our request before we arrived, he set up transportation to/from the airport, and a lovely city trip, including Christ the Redeemer. He replied promptly to our our e-mail enquiries in a most informative and... More 

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Belgrade, Serbia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

Find a better place in this beautiful city. There are always lines for reception, concierge and even to be seated for breakfast. Not clean enough, when you get up in the mornig to sitby the pool, you find emty beer bottles, cans and cigarets. At the end the lady at the reception charged my credit card whan i wanted to... More 

Was this review helpful? Yes 2
Brisbane, Australia
Top Contributor
104 reviews 104 reviews
75 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

When I checked in this time they told me it was my 10th stay at the hotel, so I guess I am based. That said, this really is, in my opinion, the very best hotel option in all of Rio de Janeiro. Having just been refurbished from top to bottom, Sheraton Rio now has new and very appealing restaurants and... More 

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Contributor
13 reviews 13 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel has excellent facilities and restaurants. The breakfast was always good. There is also a private beach which is nice but the waves are too strong. As for location, the hotel is situated right across from a favela and you may have that view from your room. It is also not a pleasant walk to get to Ipanema and... More 

Was this review helpful? Yes 2
Isabel S, Quality Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear Rami H, Thank you very much for staying with us and for writing this gentle review on Trip Advisor. We appreciate your time taken on this feedback. We are glad to hear your compliments to our restaurants, breakfast and beach in front of the hotel. And we apologize for not exceeding your expectations regarding our location. We reinforce that... More 

Toronto, Canada
Top Contributor
54 reviews 54 reviews
28 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

If you want a decent resort hotel with a great pool and a virtually private beach in Rio this is a place you will love. On the downside, being in Leblon it got a bit frustrating at always having to get a cab to go anywhere else. Tip: if you do need to get somewhere else - ring concierge and... More 

Was this review helpful? Yes 2
Isabel S, Quality Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear northern_rusty, Firstly, thank you so much for choosing our hotel as your destination in Rio and for having taken your precious time on this review. I am sorry that we were not able to exceed your expectations regarding our location. On the other hand, thank you for your nice comments about our pool and facilities. Hope to have a... More 

Santiago
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Sheraton is an amazing hotel in Rio. Located in an exclusive area, has big swimingpools, open air jacuzzi, restaurants, bar, direct descent to the beach. Not swinmable beach. The rooms are big, very comfortable and clean. the only detail is the tap of the bathroom loosing water all day.

Was this review helpful? Yes
Isabel S, Quality Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear MDiazStgo, Thank you so much for your kind and helpful review and for having chosen our hotel as your destination in Rio. It is great to know that you consider us an amazing hotel and enjoyed our swimming pools, jacuzzis, restaurants, bar and our access direct to the beach. We work hard every day to be able to receive... More 

Rockford, IL
Contributor
16 reviews 16 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This place is really nice. The rooms are clean and well-appointed and the beach area is amazing. Be careful with the caipirinhas!! The front desk staff was super friendly, getting us a taxi and reservations at a local restaurant and giving us ideas for excursions off property. The food is good too - pricey but good. I would highly recommend... More 

Was this review helpful? Yes
Isabel S, Quality Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear Elise9832, Thank you so much for taking your valuable time on this kind review, full of nice tips about our hotel. We were honored to have you as a guest and hope to welcome you back many other times in the future! It is really motivating for us to receive your comments! We have been working hard on improvements... More 

Skipton, United Kingdom
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Typical international hotel in a really good location i.e. away from the hustle of Rio (but not too far away) and sitting on the beach. It has 3 pools (two of which are large), lots of sun beds, plenty of space and restaurants. We stayed for 3 nights just after New Year and whilst it was busy it was not... More 

Was this review helpful? Yes
Isabel S, Quality Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear P2APD, Thank you very much for your stay with us and for your valuable time taken, sharing on this review, your impressions about our hotel. It is motivating to hear that you have enjoyed our location and sitting on the beach in front of the hotel. Your comments about our room service and food quality are especially helpful and... More 

Livingston, New Jersey
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If you're looking for a 5-star resort than you will be greatly disappointed, however if you are fine with a solid 4-star resort that sits on the beach, has multiple swimming pools, nice selection of restaurants, health club & spa and a beautiful beach with view of the Rio shoreline.... than the Sheraton is the place to be in Rio.... More 

Was this review helpful? Yes 2
Isabel S, Quality Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear iraa a, Firstly, thank you so much for choosing us as your destination on Rio and for this helpful and detailed review. Your feedback and constructive criticism are extremely important for us and be sure that it´ll be consider for further improvements. Our company has already invested a large amount of money in the rooms updating and now we... More 

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Additional Information about Sheraton Rio Hotel & Resort

Address: Avenida Niemeyer 121 - Leblon, Rio de Janeiro, State of Rio de Janeiro 22450220, Brazil
Location: Brazil > State of Rio de Janeiro > Rio de Janeiro
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sheraton Rio Hotel & Resort 5*
Number of rooms: 539
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Also Known As:
Sheraton Rio Hotel And Resort
Sheraton Rio Hotel Rio De Janeiro
Sheraton Rio De Janeiro
Rio De Janeiro Sheraton
Sheraton Rio Hotel & Resort Rio De Janeiro, Brazil
Hotel Style:
#6 Business Hotel in Rio de Janeiro
#7 Spa Hotel in Rio de Janeiro
#8 Romantic Hotel in Rio de Janeiro
#11 Luxury Hotel in Rio de Janeiro
#11 On the Beach Hotel in Rio de Janeiro
#23 Family Hotel in Rio de Janeiro

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