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Sheraton Rio Hotel & Resort

Avenida Niemeyer 121 - Leblon, Rio de Janeiro, State of Rio de Janeiro 22450220, Brazil
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Sheraton Rio Hotel & Resort
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Sheraton Rio Hotel & Resort
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467 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

In terms of location is perfect over the beach, a huge private pool and garden area, etc ... But the hotel needs a refurbish, it's well weared and needs more than a coat of paint. Even worse is the food service, including the worst breakfast buffet in a hotel of their category, ridiculosly bad managed. A pitty that they don't... More 

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Miami, Florida
Top Contributor
55 reviews 55 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

We booked this hotel for my husbands birthday and not only we received a birthday cake upon arrival but also they upgraded our room to a beautiful suite with an incredible view of the beach . We spent a magnificent holiday and enjoyed the wonderful restaurants and the SPG CLUB . Unfortunately the concierges were misinformed and could not help... More 

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London, United Kingdom
Top Contributor
253 reviews 253 reviews
68 hotel reviews
173 helpful votes 173 helpful votes
4 of 5 stars Reviewed yesterday NEW

There is only one starwood property in Rio, so really not much choice if you have to stay in one... For a tourist, location is really bad - past the very end of Ipanema beach in quite questionable neighbourhood that does not feel safe. To the hotel credit they recognise this and run regular free shuttle that go by the... More 

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I have visited this hotel about 10 years ago and promised myself not to come back... and I did make that mistake this past week.... Where to start... just getting to the hotel was a nightmare as there is only one way to get there and there is road construction EVERYWHERE.. it took me almost 30 min to go from... More 

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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The hotel is amazing. It has a section of the beach reserved for guests in the hotel, and it has a great swimming pool. The room I had was amazing, it had a balcony with the view of the beach and a really big room. It also has tennis,football and other sports fields in the hotel. Next to the pool... More 

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The hotel is old and in need of refurbishment. Rooms are ok, but are starting to show their age. The lobby is nice and well kept. It can take sometimes a long time to check in and out. The restaurants are good. Breakfast has a decent buffet. Some extras like omelettes are also included in the buffet. The pool area... More 

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Senior Contributor
28 reviews 28 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Ive been to this hotel a lot of times in the past 4 years i love the view from the rooms and the fact taht all of them have a balcony wich is great to relax with a botle of wine some music and a cigarret in the onforr of your room.. The room is nice and big sometimes the... More 

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Isabel S, Quality Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear Alice D, First of all, we would like to thank you for your preference and loyalty to our hotel. It is great to have your feedback and know that you enjoy our rooms and location. We can see that we have some opportunities areas, and we will certainly work on it based on your comments. Be sure that we... More 

Hartford, Connecticut
Top Contributor
75 reviews 75 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

With a suite overlooking the beaches of Copa and Ipanema, and after walking the cities and seeing some other hotels and beachs, this IS the place to stay. Multi-lingual service, proximity to the city areas, great service for seeing the sites. We arranged for private to and from service to the Redeemer Statue ata very reasonable rate, and the driver... More 

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Isabel S, Quality Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear JBMartiniguy, First of all, we would like to thank you very much for taking your valuable time on this nice review about your experience with us. We are extremely happy to learn that you consider our hotel the right place to be in Rio. It was an honor to host you here during Carnaval and we honestly hope to... More 

Dubai, United Arab Emirates
Top Contributor
56 reviews 56 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

good quality hotel with its own small beach. My suit was well equipped with 2 TVs with English channels, a good quality bed 'n pillows almost up to Marriott and Hilton standard. Small bathroom with a good shower over a two thirds bath. A very good breakfast with stunning view over the Atlantic. With these fantastic views and the weather... More 

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Isabel S, Quality Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear 68Dale68, Thank you for staying with us and for taking your time on this helpful review. We are amazed with your positive feedback about our breakfast, views from the hotel and our staff. It is truly our biggest motivation know that we exceeded your expectations. We are looking forward to have the opportunity of welcoming you back! Please contact... More 

Milan, Italy
Top Contributor
61 reviews 61 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My first stop for world cup las summer was Rio and Sheraton. Hotel is great rooms are very nice with great view, facilities are great two, stuff very kinde, you have to go there for breakfast it relly nice, gym is perfect. I highly recommend this hotel

Was this review helpful? Yes
Isabel S, Quality Manager at Sheraton Rio Hotel & Resort, responded to this review

Dear Kuki018, Firstly, thank you so much for this nice review about us on Trip Advisor. It is truly motivating for our teams, have your feedback, saying that you enjoyed your experience here and highly recommend our hotel. It was a pleasure to welcome you and we hope to see you back soon. We are looking forward for your next... More 

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