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Sheraton Grand Rio Hotel & Resort

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Avenida Niemeyer, 121, Rio de Janeiro, State of Rio de Janeiro 22450220, Brazil
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1 room 1 adult
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Sheraton Grand Rio Hotel & Resort
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885 Reviews from our TripAdvisor Community

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Bangkok
Level Contributor
179 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

My first visit to Rio and I was really seeking the best hotel room for my preferences: top view, ideal location, not in a crowded or noisy area, large, and wanted to spend approx 400 USD. I feel I did very well in choosing to stay at the Sheraton Grand Rio in an executive suite. I was hoping that I... More 

Helpful?
Thank Kovit S
Fayetteville, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great location with almost private beachfront setting, with excellent service and facilities, and friendly staff. Onsite Restaurants offer wide choice of meals. Spa, Gym and Pool facilities are outstanding.

Helpful?
Thank Dennis C
South America
Level Contributor
579 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 278 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is very safe , it is not in a very touristic area, so it is not easy access for people trying to steal , like you might find downtown or in copacabana , it offers a shuttle that allows you to go to the shopping mall, copacabana , ipanema, (2 stops in each beach and ), goes from... More 

Helpful?
Thank turistadeccs
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed two nights at the Sheraton and I had a great time, rooms are clean and nice, the swimming pool area is good and the restaurants have great food. There is a hotel beach just under the swimming pool area and it is clean and not crowded (considering I was there during the carnival)! If you are lucky to get... More 

Helpful?
Thank Lorenzo D
Dubai, United Arab Emirates
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The hotel is everything all review says. Location, sea view, etc. but once you have maintenance issues so frequent.... Not good. Only Brazilian 3 pins electric outlets, should have multi national outlets like many other hotels. First room I got, AC was not working, recurrent issue, and strong smell of humidity. Room change with excellent, polite and professional reception staff.... More 

Helpful?
Thank Dubaio
Glendale, California
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I loved staying here. It was quiet with a great view but just a bus ride away from Leblon, Ipanama and Copacabana. We had a great view of the mountain and the sea from our room. The beach was quiet compared to the famous ones. Our breakfast buffet was delicious and the views from the room was just beautiful. The... More 

Helpful?
Thank donnawatudu
Isabel S, Quality Manager at Sheraton Grand Rio Hotel & Resort, responded to this review

Dear donnawatudu, First of all, thank you for choosing the Sheraton Grand Rio as your destination in the city. It is great to have your positive feedback and we truly thank you for your time. Please, let us know when you have our hotel in your plans again. We will be more than honored to welcome you back and take... More 

San Ramon, CA
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

The location, looking back over Loredo and Ipanema beaches, is incomparable. It's truly one of the most beautiful locations in all of Rio, with a view of the Cristo to boot. The pool was great with samba entertainers and a full bar and cafe near by and service to your chair. And the breakfast at the upstairs club was fantasic,... More 

Helpful?
Thank SGersh
Isabel S, Quality Manager at Sheraton Grand Rio Hotel & Resort, responded to this review

Dear SGersh, Thank you so much for this nice, beautiful and helpful review about your experience with us. We are truly happy with your positive feedback regarding our location, facilities and service. It is our biggest motivation to know that we have exceeded your expectations by providing you with an excellent service. Also, we appreciate your constructive criticism when talking... More 

Montreal, Canada
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Beautiful rooms. Good food and service. Spectacular view from the room (whatever side you get). Some renos are taking place outside, for a new pool and other installations. It will be even greater, when they are done. (You'll visit Rio during the day anyway, so no stress here!) This Sheraton is really a great! I strongly recommend !

Helpful?
Thank AngeCornu
Isabel S, Quality Manager at Sheraton Grand Rio Hotel & Resort, responded to this review

Dear AngeCornu, Thank you so much for staying with us, writing this review and for recommending our hotel! We are extremely pleased with your words and feedback regarding your experience here. Our main goal is exceed your expectations and it is truly motivating for us to realize that we have achieved it. Please, let us know, in advance, when you... More 

Charlotte, North Carolina
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I miss this hotel so much! Will definitely come back here over and over again. Restaurant: amazing. Service: amazing. Location: amazing. The first thing that blows you to paradise is when you check in overlooking at that beautiful ocean!

Helpful?
Thank Renan U
Isabel S, Quality Manager at Sheraton Grand Rio Hotel & Resort, responded to this review

Dear Renan U, Thank you so much for this outstanding review regarding your experience with us. It was a real pleasure to welcome you with us and we are looking forward to see you back soon. We are thrilled with your words and know that you definitely will come back here. We work very hard every day and the main... More 

Brisbane, Australia
Level Contributor
134 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Sheraton Rio has long been a favourite of mine and my first choice whenever visiting Rio de Janiero. Now with an immense refurbishment program almost complete, Sheraton Rio presents exceptionally well yet has retained its true Carioca style. Many travellers say that the international chain hotels do not reflect the true character of the destination. I think Sheraton Rio is... More 

Helpful?
2 Thank Ashley G
Isabel S, Quality Manager at Sheraton Grand Rio Hotel & Resort, responded to this review

Dear Ashley G, First of all, thank you for, once again, staying with us. It is truly motivating for us to know that we have been, for many years, your preferred destination in the city. We also would like to thank you for your loyalty with Starwood as a SPG member. I have no words to express our gratitude for... More 

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