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Pestana Rio Atlantica Hotel

Certificate of Excellence
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Avenida Atlantica 2964 - Copacabana | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22070-000 , Brazil
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15% off room rate
Best prices for: 1 room 1 guest
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Pestana Rio Atlantica Hotel
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Pestana Rio Atlantica Hotel
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1,039 reviews from our community

Traveler rating
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    360
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

Read a lot of reviews good and bad. We stayed here for 14 nights so if anyone experienced this hotel to the fullest it was us! Exceptional service. From the moment we walked in. Early check in and late check out without any extra fees. Anytime we needed anything they were very helpful and spoke relatively good English. The pool... More 

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Fes, Morocco
Top Contributor
60 reviews 60 reviews
25 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed there for two nights. The hotel is very well located in Copacabana with nice and modern furnitures. I had a big room facing the beach with great amenities. The bathroom was big and I liked the products of the bathroom. The breakfast was perfect with fresh fruits, breads, nice omelettes, juices and the best thing was the view.... More 

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The hotel infrastructure was nice, in line with what you'll see in other good hotels in Rio. The included mini bar is also a treat for the children. Nonetheless, we had a number of issues during a simple 3-day weekend. From more serious things like finding more than 10 pieces of broken glass around the pool (clearly from the parties... More 

Was this review helpful? Yes 1
Contributor
18 reviews 18 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

After reading the reviews prior to going my expectations weren't terribly high, which is a good thing. The hotel decor in most areas is lovely and modern, but quite superficial and you can tell that it could do with some love for it to be a 5* hotel standard.... Ahead of my stay I asked the hotel if they arrange... More 

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pestana, Manager at Pestana Rio Atlantica Hotel, responded to this review

Dear Andrea L, Thank you for choosing Pestana Rio Atlantica and for the time took to write your detailed feedback to us. Your feedback is extremely valuable to us, once we are starting a restructuring on our services and people with a new administration. We are studying the areas where improvements are most needed and be sure that, after your... More 

2 reviews
2 of 5 stars Reviewed 2 weeks ago

I had a suite specifically for the tub they have in the room. One night the water shut off for a few hours and than took three hours to get hot water. Took staff three hours to get up to my room to even check on the problem. Another night two electrical outlets went out and after calling down to... More 

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pestana, Manager at Pestana Rio Atlantica Hotel, responded to this review

Dear Mr. Tonymartinmma, Thank you for your feedback about your stay in our hotel. All mentioned points are being analyzed to theirs immediate solution. We are currently restructuring our team and the focus of this new management phase of the Hotel Pestana Rio Atlantica will be more training to improve product quality standards we deliver to our customers. Thank you... More 

Benalmadena, Spain
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for the last night in Rio and will definitely stay here again. The hotel is big, so don´t expect a small cosy charming hotel, but the location is great, the staff is very friendly (especially Rone - best service you can have!) and the rooftop is simply spectacular.

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pestana, Manager at Pestana Rio Atlantica Hotel, responded to this review

Dear Mr. Tim G, How satisfying is reading your review an realize that Rone made such good service that made you remember him in your comments. Please be sure that your complements will be shared with him and with all Pestana Rio Team. We also are glad to know you could enjoy our rooftop, the view is really unforgettable. We... More 

Porto Alegre, RS
1 review
5 of 5 stars Reviewed 2 weeks ago

Pestana is a great hotel, all rooms are execellent and the hotel is well located. There are restaurants, pubs and live music near. Also Pestana offers rooftop parties on fridays and saturdays, it's open party, but is free if you're staying in.

Review collected in partnership with this hotel

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pestana, Manager at Pestana Rio Atlantica Hotel, responded to this review

Dear Mr. brunorsilveira, It was a great pleasure to have you as our guest. Thank you for sharing your experience here in Trip Advisor. We are glad to know that you enjoyed your stay with us, and appreciated your compliments regarding our property. Thank you again for your preference, and we look forward to welcoming you back to the Pestana... More 

Washington DC, District of Columbia
Contributor
12 reviews 12 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Pestana Hotel is beautifully located on Avenida Atlantica on the Copacabana Beach, making its location ideal if one is visiting Rio de Janeiro for beach enjoyment and the gorgeous surrounding views. The view of the city and beaches from the roof top is also exquisite. The hotel itself is nothing that special. Rooms are basic, small, and not terribly... More 

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buenos aires
Contributor
13 reviews 13 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

this is a great hotel, the unic lcation in the middle of Copacabana beach, the view from the top roof pool, the rooms are great, it is clean, the breackfast incredible, it is very nice decorated, the bed and pillows are excellent, the bathroom new. great experience.

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pestana, Manager at Pestana Rio Atlantica Hotel, responded to this review

Dear adrita67, Thank you for your visit, and for your helpful review. We are glad to know that you enjoyed your stay with us, and appreciated your compliments regarding our property. Thank you again for having shared your experience with us, and we look forward to welcoming you back to the Pestana Rio Atlantica Hotel in the near future. Yours... More 

Arlington, Virginia
1 review
2 of 5 stars Reviewed 3 weeks ago

It's great to have a glamorous looking lobby and rooftop bar, but those things don't matter if the front desk staff is inattentive and the room is not clean. When I checked in there were smudges of grease and food on the nightstand and the desk. In fact, even after I asked housekeeping to return to my room, to empty... More 

Review collected in partnership with this hotel

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pestana, Manager at Pestana Rio Atlantica Hotel, responded to this review

Dear Ms. lauratru2015, Thank you for staying with us at the Pestana Rio Atlantica Hotel, and for taking the time to send us your valuable comments. Our sincere apologies for the situation lived and for our better understanding, and to be able to take the necessary corrective measures, I would appreciate if you could contact our Guest Relations, Laura Juliá,... More 

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