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Pestana Rio Atlantica Hotel

Certificate of Excellence
GreenLeadersSilver level
Avenida Atlantica 2964 - Copacabana | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22070-000 , Brazil
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Pestana Rio Atlantica Hotel
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1,326 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sao Paulo, SP
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Excellent Cost x Benefit, every time that I go to Rio I stay there, excellent location, you can go walking to nice restaurants and It is close to my office. The rooms are comfortable and the breakfast is very good. I use this hotel when I go to Rio on a business trip, I never stayed there on vacations with... More 

Was this review helpful? Yes
Porto Alegre, RS
Level Contributor
14 reviews
5 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

Nothing major about this hotel. To me, not a 5 stars. More like a four stars. I thought the room was way too small and the partial view to the ocean, well, more like a barely-view to the ocean. The breakfast buffet was average. The spa area, with the jacuzzi, was kinda old and needed some remodeling. The bar at... More 

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pestana, Guest Relations Manager at Pestana Rio Atlantica Hotel, responded to this review

Dear Loise S , We would like to thank you for choosing our Hotel as your destination, and for taking the time to share your comments with us. We are very sorry about the situation lived in out hotel. Regarding the room conditions, we are happy to inform, that renovations are going to be made in the rooms and hotel... More 

Campinas, SP
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 days ago NEW

the facilities are very good, the breakfast is amazing, everyone is always very helpful. make sure you get a room that faces the beach and if possible on a higher floor, the view will be spectacular :)

Review collected in partnership with this hotel

Was this review helpful? Yes
pestana, Gerente de recepção at Pestana Rio Atlantica Hotel, responded to this review

Dear Mrs. pattyp589, Thank you for your visit, and for your helpful review. We are glad to know that you enjoyed your stay with us, and appreciated your compliments regarding our staff and property. Thank you again for your preference, and we look forward to welcoming you back to the Pestana Rio Atlantica Hotel in the near future. Yours Sincerely,... More 

Gothenburg, Sweden
Level Contributor
44 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

You just have to step into the lobby to realize that you've made a mistake. This is an old hotel that has undergone a cheap makeover. Nice location if you only stay for a night, otherwise look for another hotel. Small, noisy rooms with dirty towels. Staff is OK, but not very flexible. Poor quality breakfast.

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El Cerrito, CA
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I mostly like this hotel. The location is great and so is the staff. The room we stayed in was comfortable and quiet with a very nice view of north Copacabana beach. I would have to say that the rooftop area is without a doubt the best feature of the hotel. Breakfast every morning was easy (both in the lobby... More 

Was this review helpful? Yes 1
pestana, Gerente de recepção at Pestana Rio Atlantica Hotel, responded to this review

Dear Mr. Thomas P, We would like to thank you for staying with us at the Pestana Rio Atlantica Hotel and for taking the time to send us your valuable and detailed comments. I am so glad to read your comments in which I appreciate your information’s about our level of services. At Pestana Rio Atlantica we pledge to provide... More 

1 review
3 of 5 stars Reviewed 1 week ago

I was excited to be in Rio for the first time but was unfortunately disappointed right when I got to Pestana. No matter how nice the hotel is, I think it's all about the experience and Pestana failed in that aspect. Don't stay if you here if you are looking for high end service.

Was this review helpful? Yes
Luciana M, Front Office Manager at Pestana Rio Atlantica Hotel, responded to this review

Dear Mrs. Grace R, We would like to take this opportunity to thank you for choosing the Pestana Rio Atlantica Hotel as your destination, and for sharing your opinions with us. We are sorry to know that we did not reach your expectations. We hope to have the opportunity to welcoming you back at the Pestana Rio Atlantica Hotel in... More 

Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Across the road from Copacobanna beach, this hotel is in a great location. The steam room and sauna were good and the roof top pool was very nice. I also checked out the gym and it was grand. Breakfast was not magnificent to be honest and I ate most of my meals out of the hotel as the many restaurants... More 

Was this review helpful? Yes
Luciana M, Front Office Manager at Pestana Rio Atlantica Hotel, responded to this review

Dear Mrs. Cathy N, We would like to thank you for choosing the Pestana Rio Atlantica as your destination, and for having taken your valuable time to comment your stay with us. We were pleased to know that our products and services have made your trip be positive. We will share your kind words with our staff. On your next... More 

Silver Spring, Maryland
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

The front desk staff was wonderful, so helpful and competent. The room was very small. The facilities were nice, especially the gorgeous roof deck. The elevators were atrociously slow. Amazing location right on the beach.

Was this review helpful? Yes
Luciana M, Front Office Manager at Pestana Rio Atlantica Hotel, responded to this review

Dear Mr. dsdc, Thank you for your visit, and for your helpful review. We are glad to know that you enjoyed your stay with us, and appreciated your compliments regarding our staff and hospitallity. Thank you again for your preference, and we look forward to welcoming you back to the Pestana Rio Atlantica Hotel in the near future. Yours Sincerely,... More 

Washington DC, District of Columbia
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

I really enjoyed the view from this hotel, enjoying brunch with an amazing view and also the nightlife is great! I was not impressed by the room itself, I had beach view but the room was very small. Overall the service was good but with the rooftop alone it was worth coming here.

Was this review helpful? Yes
Luciana M, Front Office Manager at Pestana Rio Atlantica Hotel, responded to this review

Dear Mrs. Laura C, Thank you very much for your detailed review following your recent stay at the Pestana Rio Atlantica Hotel. Your comments are most appreciated. We always strive to provide a warm and welcoming experience to our guests, and we are happy that you enjoyed the hotels services and facilities. I would be very glad to receive your... More 

Madison, Wisconsin
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I mean, what else could you ask for in Rio? You walk out of the hotel practically at the beach. What I enjoyed the most about the hotel was the proximity to local restaurants and bars. It was located at a safe area. My husband and I took strolls around the beach at night no problem. The service at the... More 

Was this review helpful? Yes
pestana, Guest Relations Manager at Pestana Rio Atlantica Hotel, responded to this review

Dear Mrs. Ale_G1818 , We would like to thank you for staying with us at the Pestana Rio Atlantica Hotel and for taking the time to send us your valuable and detailed comments. I am so glad to read your comments in which I appreciate your information’s about our level of services. At Pestana Rio Atlantica we pledge to provide... More 

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