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Pestana Rio Atlantica Hotel

3.5 of 5 Avenida Atlantica 2964 - Copacabana | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22070-000 , Brazil
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Pestana Rio Atlantica Hotel
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Pestana Rio Atlantica Hotel
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829 reviews from our community

Traveler rating
    405
    291
    79
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Laredo, TX
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I'm actually still in Brazil , but I left the hotel yesterday , upon check in everybody was very courteous even as I booked a room for three people and I brought my one year old baby. The guy in front desk Luis Enrique upgraded us to a suite at no extra charge so that we could have more room.... More

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London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Amazing location, great service, rooftop pool was amazing, the spa was great I barely left the hotel!!! fab rooms with great views Just amazing!! I would stay here again and strongly recommend it to anyone!!

Was this review helpful? Yes 1
pestana, Manager at Pestana Rio Atlantica Hotel, responded to this review

Dear Mrs. teresa_mirela , We would like to thank you for staying with us at the Pestana Rio Atlantica Hotel and for taking the time to send us your valuable comments. I am so glad to read your comments in which I appreciate your information’s about our level of services. At Pestana Rio Atlantica we pledge to provide the finest... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I am a regular visitor to the Pestana hotel due to my work in Rio. I have to say that the entire staff make every visit a complete pleasure and so much so that it is always my first choice and recommendation. The Reception manager Luciana Meda, ensures that the service that I receive is impeccable and that each stay... More

Was this review helpful? Yes 1
pestana, General Manager at Pestana Rio Atlantica Hotel, responded to this review

Dear Rohit K, Thank you for your visit, and for your kind review. We are glad to know that you always enjoy your stay with us, and appreciated your compliments regarding our property to our front desk manager, Luciana Meda. Thank you again for your preference, and we look forward to welcoming you back to the Pestana Rio Atlantica Hotel... More

New York City, New York
Contributor
15 reviews 15 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

This hotel felt very outdated to me- the location is great but hotel felt a little run down and dirty. Upon arrival I was not assisted with my luggage- I had many bags as I was in the midst of a long business trip and had to drag my stuff in. Check in took a long time, and once I... More

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pestana, General Manager at Pestana Rio Atlantica Hotel, responded to this review

Dear Mr(s). dumbo84, Thank you for staying with us at the Pestana Rio Atlantica Hotel, and for taking the time to send us your valuable comments. Your opinion is of great importance to us, as it helps us to monitor our performance and improve our services. Experiences like those you described are not part of our company service standards. For... More

Brisbane
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at Pestana Rio Atlantica for 3 nights. Upon check in 2500 reals was placed on hold on our credit card as a deposit. At the time of check out we were told that there had been no hold. Since departing we have checked this and the money was placed on hold and is still on hold. Our bank... More

Was this review helpful? Yes 2
pestana, General Manager at Pestana Rio Atlantica Hotel, responded to this review

Dear Louise4000, Thank you for staying with us at the Pestana Rio Atlantica Hotel, and for taking the time to send us your valuable comments. Your opinion is of great importance to us, as it helps us to monitor our performance and improve our services. Experiences like those you described are not part of our company service standards. For our... More

Klosters, Switzerland
Top Contributor
124 reviews 124 reviews
40 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This gets 4* mainly because of the excellent roof deck, chilled music playing everywhere and cool ambience. Guests of hotel get free entrance at night. However, there are some things that need attention like the dirty pool with hair floating and even a diaper on one occasion The gym and sauna area is minimalist and needs updating We had no... More

Was this review helpful? Yes 2
Luciana M, Gerente geral at Pestana Rio Atlantica Hotel, responded to this review

Dear Mr. Zaplocation, Thank you for choosing the Pestana Rio Atlantica Hotel and for your comments regarding your stay. We are sorry to learn about the inconveniences you experienced whilst staying with us. Your information’s regarding our levels of services were worthy of our utmost attention and we can assure you that the experience mentioned on your evaluation does not... More

Paris, France
Top Contributor
72 reviews 72 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This is an excellent hotel in Rio on Copacabana beach. Our room was perfect and the view fantastic. Service is OK. The entrance is somehow a little too show off. This would be better if they had kept some rooms for smoking people

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pestana, Gerente geral at Pestana Rio Atlantica Hotel, responded to this review

Dear Mr. Christian et C... M. We would like to thank you for staying with us at the Pestana Rio Atlantica Hotel and for taking the time to send us your valuable and detailed comments. I am so glad to read your comments in which I appreciate your information’s about our level of services. Our Hotel new concept main objective... More

Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 17, 2014

Stayed in this hotel for 3 nights. It is a good hotel in Brazil standard I believe. We stayed in a suite which is facing the copacabana and the view is just gorgeous. The room itself is spacious. I can't say it's a very clean room(bugs on furniture) but I think it's in line with Brazilian standard. Hotel staff are... More

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pestana, General Manager at Pestana Rio Atlantica Hotel, responded to this review

Dear Mr. King L, We would like to thank you for staying with us at the Pestana Rio Atlantica Hotel and for taking the time to send us your valuable and detailed comments. I am so glad to read your comments in which I appreciate your information’s about our level of services. At Pestana Rio Atlantica we pledge to provide... More

Dublin, Ireland
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 15, 2014

Stayed there for 2 months and half (that's right 75 days) and overall was great. Staff polite nice pool parties, well decorated, nice restaurant food with good and diverse choices. Location is wonderful, just cross the street and your at the Copacabana beach. Still there are some points of improvement as mini bar a couple of days was not refilled... More

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pestana, General Manager at Pestana Rio Atlantica Hotel, responded to this review

Dear Mr. PedroCaetano, We would like to thank you for staying with us at the Pestana Rio Atlantica Hotel and for taking the time to send us your valuable and detailed comments. We are so glad to read your feed back in which we appreciate your information about our level of services!!! Our apologies to the lack to attention regarding... More

Sao Paulo, SP
Contributor
11 reviews 11 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 15, 2014

The hotel is located in front of Copacabana Beach, the roons are very confortable and has a nice size compared with other hotels in the region. There is a restaurant in the penthouse with a great view. The food price is a little expensive but Rio is a tourist city.

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pestana, Gerente geral at Pestana Rio Atlantica Hotel, responded to this review

Dear Guest, Thank you very much for choosing the Pestana Rio Atlantica Hotel, and for sharing your feedback with us. We are delighted that you enjoyed your stay and we greatly appreciate your thoughts and opinions regarding our confortable suites and our deck lounge with a marvelous view of Copacabana Beach!!! We pledge to provide the finest personal service and... More

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Additional Information about Pestana Rio Atlantica Hotel

Address: Avenida Atlantica 2964 - Copacabana | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22070-000 , Brazil
Phone Number:
Location: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Pestana Rio Atlantica Hotel 3.5*
Number of rooms: 217
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Also Known As:
Pestana Rio Atlantica Hotel Rio De Janeiro, Brazil
Pestana Rio Atlantica De Janeiro

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