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Copacabana Palace by Orient-Express

5.0 of 5
Avenida Atlantica 1702, Rio de Janeiro, State of Rio de Janeiro 22021 001, Brazil
Hotel amenities
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Carnival Ball
Ranked #1 of 187 hotels in Rio de Janeiro
4.5 of 5 stars 352 Reviews
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352 reviews from our community

What travelers say about this hotel
  • Swimming pool(4)
  • Old world(4)
  • Very helpful(4)
  • Buffet breakfast(3)
  • Public area(3)
Traveler rating
    211
    85
    35
    16
    5
Only show reviews for Family (44) | Couples (154) | Business (62)
Date Rating
Marietta2010
Marrakech, Morocco
Senior Reviewer
6 reviews
3 helpful votes
3 of 5 stars Reviewed February 12, 2012 NEW

The hotels area on the bech was rediculous. More than anorganized. Veeeeery far from the sea. With a very noisy compresseur for water! More

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fabiana_luiz, Assistant to the GM at Copacabana Palace by Orient-Express, responded to this review
February 13, 2012

Dear Guest, Thank you for taking the time to tell us about your stay at Copacabana Palace Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to... More

shoegalep
Eden Prairie, Minnesota
Contributor
11 reviews
6 helpful votes
4 of 5 stars Reviewed February 10, 2012 NEW

Loved the Service and the feel of this Grand hotel. Location was great and felt safe. Pool and Beach service are worth a stay. The City View Room in the original building, not so great. Slow Plumbing, Poor water pressure. Blow Dryer plug did not fit in Socket you had to hold it while drying you hair. We had room... More

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helenmp40
Burgess Hill, United Kingdom
Senior Reviewer
9 reviews
1 helpful vote
5 of 5 stars Reviewed February 9, 2012 NEW

We spent 4 nights of our week's honeymoon in Rio aft Copacabana Palace after an initally disappointing start to our week at another hotel, basically this hotel and their staff salvaged our honeymoon and now when we think of our honeymoon we think only of them and have amazing memories thanks to them! The hotel may be huge and spotless... More

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manhattanislanders
New York City
Senior Reviewer
8 reviews
16 helpful votes
2 of 5 stars Reviewed February 7, 2012
1
person found this review helpful

The hotel has real potential, but when two hotel managers blatantly lied to me last week, there was little they could subsequently do to change my opinion that this is a poorly run establishment. My room was small--not a problem. But after my husband and I dropped a large sum to eat at one of Rio's best restaurants, we returned... More

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LucVM
Ghent, Belgium
2 reviews
1 helpful vote
3 of 5 stars Reviewed February 3, 2012
1
person found this review helpful

Nice hotel. very friendly and good service. Good food. Nice pool. But a bit old fashioned hotel. Rooms good but not great. Choice of restaurants very limited. Breakfast buffet nice but not exciting. All in all, a nice hotel, but too expensive for what you get. Also the location is not fantastic; Copacabana is highly overrated. More

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WillemL
HongKong
Contributor
14 reviews
3 helpful votes
5 of 5 stars Reviewed January 29, 2012

This time, I booked through AMEX Centurion and was upgraded to junior suite, late check-out, free dinner for 2 and a 100 US spa voucher. For me, it is still one of the best hotels in the whole of Brazil. It has everything: Iconic and historic building on prime location, very well trained friendly and professional staff, great restaurants. Every... More

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fabiana_luiz, Assistant to the GM at Copacabana Palace by Orient-Express, responded to this review
January 31, 2012

Dear Guest, We appreciate your comments regarding your stay at the Copacabana Palace Hotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Andréa Natal General Manager More

RCK52
Washington, DC
Senior Contributor
33 reviews
27 helpful votes
4 of 5 stars Reviewed January 27, 2012
2
people found this review helpful

The Copacabana Palace is a grand, early twentieth century hotel, filled with character and charm. The rooms have high ceilings and many have views of the eponymous beach. With a view of one of the most famous stretches of sand in the world, what more could you want? Well, first of all, the service is always smiling but also often... More

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fabiana_luiz, Assistant to the GM at Copacabana Palace by Orient-Express, responded to this review
January 31, 2012

Dear Guest, We appreciate your comments regarding your stay at the Copacabana Palace Hotel. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Andréa Natal General Manager More

Samoir
Dubai, United Arab Emirates
Reviewer
3 reviews
2 of 5 stars Reviewed January 26, 2012

I'll start with the positives. The location is excellent with Copacabana beach at your doorstep and Sugar Loaf mountain less than a ten minute drive away. The beds are comfortable and the house keeping is top notch. The negatives...we were charged over 100 pounds for a 'limo' from the airport. The car they sent for us was far worse than... More

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fabiana_luiz, Assistant to the GM at Copacabana Palace by Orient-Express, responded to this review
January 27, 2012

Dear Guest, Thank you for taking the time to tell us about your stay at the Copacabana Palace Hotel. I am sorry that your experience did not meet your expectations. At Copacabana Palace Hotel, one of The Leading Hotels of the World, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. Please... More

Alison_A_1987
Sydney, Australia
2 reviews
1 helpful vote
5 of 5 stars Reviewed January 25, 2012

This hotel is pricey (AUD$500 for simple room) but it is SO worth it. The hotel itself is beautiful and located on the famous copacabana beach. The staff were excellent, the room is beautiful and comfortalble with a huge bathroom and comfy beds (although we did not have a view sadly of the beach-couldn't afford it) and the pool is... More

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fabiana_luiz, Assistant to the GM at Copacabana Palace by Orient-Express, responded to this review
January 27, 2012

Dear Guest, We appreciate your comments regarding your stay at the Copacabana Palace Hotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Andréa Natal General Manager More

sallie81
Melbourne, Australia
Reviewer
3 reviews
3 helpful votes
4 of 5 stars Reviewed January 22, 2012
2
people found this review helpful

The Copacabana Palace is a nice hotel in a pretty damn good location. But, if you're after value-for-money, then forget it. A bottom of the range room here will set you back around US$500 a night. The room we got for that was nice, but certainly nothing special. We had lunch in their restaurant where we had a choice between... More

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Copacabana Palace by Orient-Express Also Known As

  • Copacabana Palace Rio De Janeiro
  • Copacabana Palace Hotel
  • Copacabana Palace
Address: Avenida Atlantica 1702, Rio de Janeiro, State of Rio de Janeiro 22021 001, Brazil

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