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Copacabana Palace Hotel by Orient-Express

5.0 of 5
Avenida Atlantica 1702, Rio de Janeiro, State of Rio de Janeiro 22021, Brazil
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Copacabana Palace Hotel by Orient-Express
Ranked #1 of 197 hotels in Rio de Janeiro
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669 reviews from our community

Traveler rating
    411
    162
    61
    24
    11
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Families
96
 
Couples
283
 
Solo
33
 
Business
117
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 14, 2013 NEW

The hotel is beautiful! The rooms are perfect and the service also very good. People from the hotel is very helpful. The swimming pool is great! I love to stay there. It was my second time. You can walk to Arpoador in the afternoon to see the sunset. After this you can go to Colombo in Copacabana Fort. It's amazing!... More

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Singapore, Singapore
Top Contributor
210 reviews 210 reviews
23 hotel reviews
Reviews in 41 cities Reviews in 41 cities
199 helpful votes 199 helpful votes
4 of 5 stars Reviewed May 14, 2013 NEW

The best hotel in Rio is in the image of its city: gorgeous location, iconic building, beautiful rooms (especially those in the back building), inefficient and lackadaisical service. By international standards, the location and building are 5-star+, the service is (barely) 4-star. Great breakfast and week-end buffets.i

Was this review helpful? Yes 2
See 2 more reviews by Lam N for Rio de Janeiro
Manchester, United Kingdom
Top Contributor
89 reviews 89 reviews
77 hotel reviews
Reviews in 61 cities Reviews in 61 cities
136 helpful votes 136 helpful votes
3 of 5 stars Reviewed May 10, 2013

For the price we paid the least I expected on arrival and departure was somebody to help us with our luggage but nobody did, 4 members of security staff even watched us struggle out past the pool area on our departure. We had a number of issues with the hotel during our stay including noise from the bar downstairs which... More

Was this review helpful? Yes 2
Doha, Qatar
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 5, 2013

Excellent boutique-type hotel with spacious rooms and a stone's throw from the world famous Copacabana beach. Service was above par, the breakfast spread was simply scrumptious and they even flew the Malaysian flag during my stay - truly amazing!

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Adriano S, Assistant to the General Manager at Copacabana Palace Hotel by Orient-Express, responded to this review
May 9, 2013

Dear Sir, We would like to express how grateful we are after read your kind comment. It is truly amazing that you noted the flag. It is a way to honor the nationality of our guests. Best Regards, More

Zurich, Switzerland
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 3, 2013

I had the great luck of staying for a whole week at the recently renovated Copacabana Palace and I must admit that I quite enjoyed my time there! The hotel is spectacular. The rooms are quite spacious and very clean. The best part of my stay was the breakfasts at La Pergula. The buffet was quite elaborate and fresh. The... More

Was this review helpful? Yes 1
See 7 more reviews by Reisekunst2011 for Rio de Janeiro
Adriano S, Assistant to the General Manager at Copacabana Palace Hotel by Orient-Express, responded to this review
May 9, 2013

Dear Guest, Thank you for sharing your impressions about your last stay with us. We are very concerned to the topics you highlighted and we will verify each of them carefully. We assure you they are not usual and are away from our standards as well. Please accept our apologies. Best regards, More

Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 1, 2013

copabana palace is one of those hotels you dream to stay in, i indeed dreamed and stayed there in my honeymoon for 4 nights... the hotel is surely iconic in a magnificent location at the heart of Rio. now, the place is exciting but the service not so exciting, staff is profesional i felt they could be more friendly yet... More

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Adriano S, Assistant to the General Manager at Copacabana Palace Hotel by Orient-Express, responded to this review
May 9, 2013

Dear Guest, Thank you for sending your comments. We are happy that you enjoyed your stay and in addition, thank you for expressing positive sugestions in order to improve our services. Best regards, More

USA
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 30, 2013 via mobile

Best hotel in Rio by a mile. Perfect location on the beach and 5* service throughout. A colonial feel with a modern twist (eg Havianas in room). Expensive but then high end luxury is. Price is at the very top end but all other services more thank make up for it

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Adriano S, Assistant to the General Manager at Copacabana Palace Hotel by Orient-Express, responded to this review
May 9, 2013

Dear Guest, We truly apreciate your kind response related to your stay with us. Best regards, More

New York City, New York
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 30, 2013

I have stayed at this hotel on business numerous times over the past 20 years. This was a seven day vacation. The bottoms line - world class prices, third world service. And a General Manager of a single property hotel who was either too important, busy or absent to even respond to a request for a meeting. I arrived early... More

Was this review helpful? Yes 1
Adriano S, Assistant to the General Manager at Copacabana Palace Hotel by Orient-Express, responded to this review
May 9, 2013

Dear Guest, Firstly please accept our apologies for the unpleasant incidents occurred during your stay . Those matters are not common and indeed our general manager or operational manager are always acessible to our guests. Once again, we are sorry about the inconveniences and we assure you that we will closely verify what you pointed out. Yours sincerely, More

Boston
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed April 29, 2013

I'm here now. 5th night of a five night stay. The hotel really is iconic. Tourists out front taking pics all day and all night. I haven't stayed anywhere else in rio but a number of guests who have say this is the best there is. Which is too bad. The room is fine. Clean. Ocean view. But it doesn't... More

Was this review helpful? Yes 3
See 3 more reviews by traveleveryweek for Rio de Janeiro
Adriano S, Assistant to the General Manager at Copacabana Palace Hotel by Orient-Express, responded to this review
May 9, 2013

Dear guest, Thank you for sending your comments and that you enjoyed your stay with us . We will verify your observation about our security staff. We also would like to say that we are concerned about the misunderstanding of how we treat people who are not guests in the pool area. In adition, we would like to clarify that... More

Stuttgart
Top Contributor
75 reviews 75 reviews
61 hotel reviews
Reviews in 43 cities Reviews in 43 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed April 27, 2013

This Hotel, which I would say Art Deco, right infront the copacabana beach is awesome. We stayed there for only 2 nights during christmas. The rooms are really very south american. Most of them are renovated. High seeling, wooden furniture. Nice bathrooms. The pool downstairs is really well protected and thez have 2 restaurants there. Cipriani and Pergula. The Cipriani... More

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See 2 more reviews by Worldtraveller1900 for Rio de Janeiro
Adriano S, Assistant to the General Manager at Copacabana Palace Hotel by Orient-Express, responded to this review
May 10, 2013

Dear Guest, Thank you for posting your comments. We are happy to know about your remarkable stay and impressions. Best regards, More

 
 
 
 
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Hotel Summarization (Beta)

What travelers say

  • Pool area(12)
  • Ocean views(6)
  • Very nice(6)
  • Breakfast buffet(3)
  • Main building(3)

Additional Information about Copacabana Palace Hotel by Orient-Express

Address: Avenida Atlantica 1702, Rio de Janeiro, State of Rio de Janeiro 22021, Brazil
Phone Number:
Region: Brazil > State of Rio de Janeiro > Rio de Janeiro
Amenities:
Beach Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotels in Rio de Janeiro
#1 Family Hotels in Rio de Janeiro
#1 Business Hotels in Rio de Janeiro
#1 On the Beach Hotels in Rio de Janeiro
Price Range: $$$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
An elegant hotel located alongside the beach, convenient to business & entertainment districts. Copacabana Palace has a great variety of accommodation with a majority of suites, which have recently been re-designed and given a new lease of life with new fabrics and furniture. The hotel has a marvellous Semi-Olympic Size Pool, one Tennis Court, a modern Fitness Centre, a three-floor Spa and a new Lounge Bar 'Bar do Copa' open from Wed to Sat with a selection of DJs playing each night. The Hotel Cipriani Restaurant is the hotel's gastronomic flagship, a sophisticated Italian restaurant serving classics and innovative dishes from the restaurant’s namesake in Venice. The Pergula Restaurant serves Brazilian Buffet breakfast, lunch buffet and dinner a la carte by the pool. Copacabana Palace offers you a great and unique experience in the heart of Rio de Janeiro. ... more   less 
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Also Known As:
Copacabana Palace By Orient-Express Hotel
Copacabana Palace By Orient-Express Hotel Rio De Janeiro
Copacabana Palace Rio De Janeiro
Copacabana Palace Hotel
Copacabana Palace
Copacabana Palace Hotel By Orient-Express Rio De Janeiro, Brazil

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Copacabana Palace Hotel by Orient-Express
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