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All 210 Rio de Janeiro hotels

Belmond Copacabana Palace

5.0 of 5 Hotel   |   Avenida Atlantica 1702, Rio de Janeiro, State of Rio de Janeiro 22021, Brazil (Copacabana)
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Ranked #2 of 210 hotels in Rio de Janeiro
A recent review
4 of 5 stars reviewed 1 week ago
Melanie V Rio De Janeiro
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1,342 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rio De Janeiro
1 review
4 of 5 stars Reviewed 1 week ago NEW

Very nice and charming hotel in the centre. Just opposite the beach makes it a good location for swimming and enjoying the beach. The inside and decor are splendid. Staff are very welcoming and helpful. A bit disappointed for the food though.

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New York City, New York
Senior Contributor
33 reviews 33 reviews
29 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here after the one night at the hotel in Foz. Loved this place. I was a little scruffy and security made sure I was supposed to be there. The recognized me after a day. The location is so so but that's really Rio. Our guide told us not to walk around anywhere in Rio at night. Buffet breakfest was... More

Was this review helpful? Yes 1
Adriano S, Assistant to the General Manager at Belmond Copacabana Palace, responded to this review

Dear Guest, We would like to kindly thank you for sending your feedback. Regarding your impression in the pool area, we were really concerned about it. We assure you that we we will investigate, specially because it is a very atypical episode. We truly strive to offer and provide the best service to our guests in all of our outlets... More

Rio De Janeiro
1 review
5 of 5 stars Reviewed 2 weeks ago

Copabana Palace always was and still is a landmark in Brazil! All staff was really amazing! From Reception, Concierge, pool atendants to f&b team at Pergula were attentive and noticing in all details. The Hotel is marvelous and the service flawless!! This is THE Hotel to be in Rio!

Review collected in partnership with this hotel

Was this review helpful? Yes
Adriano S, Assistant to the General Manager at Belmond Copacabana Palace, responded to this review

Dear Guest, it is amazing when we receive such a positive review like yours. We are very glad to be informed about your stay and that you've gotten a remarkable impression. All the best, More

Vancouver, Canada
Top Contributor
70 reviews 70 reviews
69 hotel reviews
157 helpful votes 157 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 3 days and although expensive in the end we were glad to have paid the money. The hotel scene in Rio is not very great but this hotel is pretty good. We opted to get a room facing Copacabana beach and it was great. The room itself was not really 5 star and we actually looked into... More

Was this review helpful? Yes 3
Adriano S, Assistant to the General Manager at Belmond Copacabana Palace, responded to this review

Dear guest, We were really very happy to have received your comments. Although resolved by the team, we would like to apologize for the initial incident in your room. Still on what you have observed about the neighborhood of Copacabana, one of its advantages is being close and via to various other parts of Rio, where they can also be... More

Dubai, United Arab Emirates
Contributor
19 reviews 19 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A World famous landmark with a high price tag to match the prime location in Rio. Reception staff very false/unhelpful throughout stay which started with being given an older room located in the Annex building separate from the main, original Palace. Complaint at 1am eventually resulted in a change of room to a newly renovated option back in the Palace... More

Was this review helpful? Yes 4
Adriano S, Assistant to the General Manager at Belmond Copacabana Palace, responded to this review

Dear Guest, First of all, we would like to express our apologies for the episodes occured in your last stay. Indeed It will be very difficult to clarify what happened because you have posted your report quite recently and, according to your report, you stayed here in June of 2013, around ten months before. But I assure that your feedback... More

Sydney
Top Contributor
123 reviews 123 reviews
121 hotel reviews
156 helpful votes 156 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Rio, for us, was probably a once in a lifetime destination so there was no way "how much" came into the equation when we were choosing a hotel. We wanted the best and in the best location and the Copacabana Palace was our first choice and daylight second. For our 3 night stay we booked a beach view room in... More

Was this review helpful? Yes 3
Adriano S, Assistant to the General Manager at Belmond Copacabana Palace, responded to this review

Dear Guest, thank you for sharing your experience at our hotel. We have much joy in being able to provide for everyone who stayed with us and use our services the very best in customer care. All the best, More

London, United Kingdom
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Beautiful classic hotel in great location offering excellent service overall. Couldn't fault our room (2nd floor suite overlooking beach), it was very well equipped and maintained, spacious, efficient air-con and extremely comfortable bed. Also, really appreciated the lovely touch of the sparkling wine in our room - many thanks! Only slight criticism was the pool bar. It didn't really have... More

Was this review helpful? Yes 2
Adriano S, Assistant to the General Manager at Belmond Copacabana Palace, responded to this review

Dear Guest, Thank you for posting your comments. We are very glad to know about your remarkable stay. Concerning what you pointed out at the pool, indeed, we have set a bar service point which provides drinks to the all the surrounding area during the day. At night we also have our Cipriani Bar that is very cozy. Thank you... More

Luxembourg City, Luxembourg
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We picked this Hotel for one night stay only to close or Brazil trip and to relax a little bit after "hard times" during carnaval and then traveling through Brazil. It was really worth it. I am not going to compare 5 stars here with 5 stars somewhere else....just our impressions and experience: you get attention all the time, from... More

Was this review helpful? Yes 2
Adriano S, Assistant to the General Manager at Belmond Copacabana Palace, responded to this review

Dear Guest, We are very grateful to receive your positive feedback concerning your last stay with us. World Cup and Olimpic Games will be a very exciting moment that we are eager to come. All the best, More

Zionsville
Contributor
20 reviews 20 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Absolutely love this place. Unsurpassed location on copacabana beach. Great staff that could not be more helpful. Rooms are beautiful and upgraded. Pool scene and restaurants are first rate. Great hotel in any city. Even better in Rio.

Was this review helpful? Yes 1
Adriano S, Assistant to the General Manager at Belmond Copacabana Palace, responded to this review

Dear Guest, Thank you very much for posting your comments. We are very glad to know that you've got a remarkable and unforgettable stay with us. All the best, More

Sao Paulo, SP
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Rio de Janeiro, Carnival, Copacabana Palace. The perfect set to enjoy in high style the famous brazilian Carnival?? Nope if you choose to stay at the Copa and hope to have a five star service. The problems were concentrated in the pool area and the restaurants... At the poll you have an unofficial system where the pool assistants reserve for... More

Was this review helpful? Yes 4
Adriano S, Assistant to the General Manager at Belmond Copacabana Palace, responded to this review

Dear Guest, First of all, we take this opportunity to express our deep apologies for all inconvenience you may had as well to admit our frustration about not to meet your expectations regarding our services. All your feedback content are really relevant and are being carefully analysed in order to avoid future situations as reported. We are constantly investing in... More

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Additional Information about Belmond Copacabana Palace

Also Known As:
Copacabana Palace By Orient-Express Hotel
Copacabana Palace By Orient-Express Hotel Rio De Janeiro
Copacabana Palace Rio De Janeiro
Copacabana Palace Hotel
Copacabana Palace
Belmond Copacabana Palace Rio De Janeiro, Brazil
Address: Avenida Atlantica 1702, Rio de Janeiro, State of Rio de Janeiro 22021, Brazil
Phone Number:
Location: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Rio de Janeiro
#1 Business Hotel in Rio de Janeiro
#2 On the Beach Hotel in Rio de Janeiro
#2 Luxury Hotel in Rio de Janeiro
#3 Romantic Hotel in Rio de Janeiro
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Belmond Copacabana Palace 5*
Official Description (provided by the hotel):
An elegant hotel located alongside the beach, convenient to business & entertainment districts. Copacabana Palace has a great variety of accommodation with a majority of suites, which have recently been re-designed and given a new lease of life with new fabrics and furniture. The hotel has a marvellous Semi-Olympic Size Pool, one Tennis Court, a modern Fitness Centre, a three-floor Spa and a new Lounge Bar 'Bar do Copa' open from Wed to Sat with a selection of DJs playing each night. The Hotel Cipriani Restaurant is the hotel's gastronomic flagship, a sophisticated Italian restaurant serving classics and innovative dishes from the restaurant’s namesake in Venice. The Pergula Restaurant serves Brazilian Buffet breakfast, lunch buffet and dinner a la carte by the pool. Copacabana Palace offers you a great and unique experience in the heart of Rio de Janeiro. ... more   less 
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