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All 212 Rio de Janeiro hotels

Belmond Copacabana Palace

5.0 of 5 Hotel   |   Avenida Atlantica 1702, Rio de Janeiro, State of Rio de Janeiro 22021, Brazil (Copacabana)
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Ranked #2 of 212 Hotels in Rio de Janeiro
A recent review
5 of 5 stars reviewed yesterday
Darcy U Rio De Janeiro
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1,549 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rio De Janeiro
1 review
5 of 5 stars Reviewed yesterday NEW

Awesome - only place to visit - ever. We had a shocker with noise from a wedding one night, and they packed out bags and moved us into a new room the next day (everything was exactly the way we left it

Review collected in partnership with this hotel

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Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 4 days ago NEW

I should say this hotel made our intense RIO trip bearable and shine. From the beginning, all the hotel staffs try to help you as much as possible. And if you have any request, you will see the difference when you walk into your room next time. ex: we got another small luggage and we would like to get a... More

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Vitoria, ES
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Again we were treated like stars in the "Copa". A nice upgrade, an entourage of professionals making sure we were comfortable, attentive guest relations contact Maíra Daiha ... and we feel very important again.

Review collected in partnership with this hotel

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Adriano S, Assistant to the General Manager at Belmond Copacabana Palace, responded to this review

Dear Sir, Firstly we would like to mention how grateful we are after receiving your kind review. Our guests' plain satisfaction is always our seek. All the best, More

Rio De Janeiro
1 review
3 of 5 stars Reviewed 1 week ago

This was my 1st trip to Rio and sadly my last. Although on business I took the opportunity to invite my partner to join me so that we could both experience Rio together. The hotel is lovely, steeped in history but ...... unfortunately is now crowded out by the skyscrapers each side of it. We also felt that the hotel... More

Review collected in partnership with this hotel

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Adriano S, Assistant to the General Manager at Belmond Copacabana Palace, responded to this review

Dear Guest, Thank you for posting your recent impressions regarding the stay with us. Analyzing your comments, although you mentioned the hotel in a positive way, there are some factors that have left us preoccupied: one with respect to the hotel lacks "heart" what we do not fully understand. For example, all of our restaurants and our pool area (and... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I checked in last minute on a Friday night for two nights as a solo traveler. The rooms in the tower annex where I stayed are big and light. The interior is that of a great old hotel, grand, comfortable, warm and inviting. This is not a hip trendy modern hotel that might last all of ten years this is... More

Was this review helpful? Yes 1
Adriano S, Assistant to the General Manager at Belmond Copacabana Palace, responded to this review

Dear Guest, First of all, we wish to thank you very much your positive feedback. We are very glad to know about your awesome experience with us. All the descriptions show that you will keep the those delightful moments in your memory. Regarding your menu suggestion, I followed it to our Food and Beverage Dept. to be analysed. All the... More

Surrey
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay in a lot of top end hotels, including the Four Seasons chain, and have a lot of frames of reference. If you are a discerning traveller, you won't be disappointed in this hotel. It is up there with the very best for service, and it's clear to see that the management of the hotel is very strong. We... More

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Pretoria, South Africa
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago

Overall, my stay was not very enjoyable. They have nice rooms in the main building, but rooms in the annexes are not as comfortable and you need to walk at least 5-10 min to reach them from the lobby. Internet is slow and expensive. My room was not ready when I arrived. I stayed at Marriott down the road a... More

Was this review helpful? Yes 1
Adriano S, Assistant to the General Manager at Belmond Copacabana Palace, responded to this review

Dear Guest, Thank you for sharing your recent experience with us. Although you commended the hotel, we cannot avoid being concerned with some aspects of your review. Could you be so kind to provide more details, for instance the time you arrived in the hotel. Adicional information is needed related to which annex room didn't please you. Please access our... More

Lagoa, Portugal
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

The renovation made recently to the rooms are excellent. The pool is always the problem because of the sorrunding buildings. Sun and shadow is the issue. A part from this the service is ok. Be careful with the breakfast because they close 5m before the time every day. They finish at 10h30 and no mercy.

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Adriano S, Assistant to the General Manager at Belmond Copacabana Palace, responded to this review

Dear guest, Thank you for sending your review. We always aim to provide service and stay, with high quality and excellence. Concerning the closing daily schedule of breakfast, , we try to be punctual and flexible at the same time and usually, for example, while the hostess announces the imminence of the closing time, she informs the guests if they... More

Canberra, Australia
Top Contributor
50 reviews 50 reviews
15 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice place with beautiful location (near beach), nice view. staff is very helpful. staff is very helpful. they work hardly and spoke english very well. it is not cheap but it is still a real problem. that is a good recommendation

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Adriano S, Assistant to the General Manager at Belmond Copacabana Palace, responded to this review

Dear Guest, We truly appreciate your review. As you noticed, it is a real pleasure for all of us to provide excellence and quality in serving our clients and customers, contributing this way to create memorable experiences and a will to return. All the best, More

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice place, friendly service, restaurant 'Capriciani' is excellent and good value for money! A typical old class front beach hotel witt everything you ecpect. Service sometimes does not speak english - but there is alway staff that does.

Was this review helpful? Yes
Adriano S, Assistant to the General Manager at Belmond Copacabana Palace, responded to this review

Dear Guest, Thank you very much for sending your review. It shows that you had a awesome stay. Our italian restaurant, Cipriani is very famous and has already received some awards. Not only the referred gastronomy but the ambience and decor cause positive impacts. And finally, it is appropriate to mention that we are constantly training our staff to improve... More

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Additional Information about Belmond Copacabana Palace

Address: Avenida Atlantica 1702, Rio de Janeiro, State of Rio de Janeiro 22021, Brazil
Phone Number:
Location: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Belmond Copacabana Palace 5*
Number of rooms: 243
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Also Known As:
Copacabana Palace By Orient-Express Hotel Rio De Janeiro
Copacabana Palace Rio De Janeiro
Copacabana Palace Hotel
Belmond Copacabana Palace Rio De Janeiro, Brazil

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