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Sheraton Barra Rio de Janeiro Hotel

Avenida Lucio Costa, 3150, Rio de Janeiro, State of Rio de Janeiro 22630-010, Brazil (Formerly Radisson Hotel Barra)
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Sheraton Barra Rio de Janeiro Hotel
Best prices for: 1 room 1 guest
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Ranked #74 of 218 Hotels in Rio de Janeiro
A recent review
3 of 5 stars reviewed 1 week ago
Tekko1975 Regina, Canada
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822 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Top Contributor
58 reviews 58 reviews
27 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed yesterday NEW

I would normally have given this hotel 1 star - if it weren't for the staff being mostly helpful and friendly. The location, food, gym and the pool are nice but overall it's very disappointing. Firstly, the rooms are dated and smell of damp. They need a good paint. Communal areas away from the reception area are tired and shoddy.... More 

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Regina, Canada
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel gets mixed reviews: The good: Great location across from a wonderful beach Nice pool and comfortable deck chairs Good breakfast buffet with lots of selection Comfortable beds and decent shower Nice decks in rooms with a sea view The bad: Unfriendly staff who are not very helpful Wifi is a nightmare basically never worked (get a router) Weathered... More 

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London, United Kingdom
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

When this was the Sheraton it was ok but not great, now it has been taken over by Radisson its about the same but no more. The bright lobby and new signs outside do not make up for the very tired and poorly maintained rooms. It's a shame as the beach view rooms do have great views. I only had... More 

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Fabíola C, Gerente at Sheraton Barra Rio de Janeiro Hotel, responded to this review

Dear Mr(s) Fhil Fogg, We would like to thank you for sharing with us and the other users of TripAdvisor your impressions and experience at Radisson Hotel Barra. All our efforts are dedicated to always meet with efficiency to our customers. We are constantly working to improve our services. Your comments, regarding to our service and rooms conditions, will be... More 

Miami, Florida
Top Contributor
76 reviews 76 reviews
41 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

In all fairness, the last time I stayed at this hotel was about three years ago when it was still the Sheraton. At the time, it was still fresh and new, great service and all amenities working well. I was quite disappointed to find that since it has changed hands, the prices have gone up (average $40-$50 more per night)... More 

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Fabíola C, Gerente at Sheraton Barra Rio de Janeiro Hotel, responded to this review

Dear Mrs. Maria , We would like to thank you for choosing the Radisson Hotel Barra and the time taken to give us your their impressions of our services. All our efforts are dedicated to always meet with efficiency to our customers. We are constantly working to improve our services. Your comments will be shared with our General Manager in... More 

London
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Do not be fooled by pleasant exterior and nice reception. It's all downhill after that. As you head from reception out towards the lifts to the rooms, the standards start to slip and the overpowering stench of damp and mould takes over. The first room I was allocated, 719, smelt unbelievably bad. I should have turned back after crossing absolutely... More 

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CarlsonRezidor, Online Customer Support at Sheraton Barra Rio de Janeiro Hotel, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the condition of your room, in regards to the room cleanliness. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Radisson standards. More 

Caceres, Spain
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It is a good hotel, renoved, and with big rooms, more like an european aparthotel, wiht a nice roof and nice seeing from the rooms. The hotel is on the middle of Barra da Tijuca, beside the beach, and the best option if you want to stay near the beach, but comfortable and with all the facilities of a good... More 

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Fabíola C, Gerente at Sheraton Barra Rio de Janeiro Hotel, responded to this review

Dear Cabezuela, Thank you for sharing your impressions with us and the other users of TripAdvisor, your impressions on your experience at Radisson Hotel Barra. We are happy that you were satisfied with our accommodations and our service. We hope to have the pleasure of receiving you soon again at Rio de Janeiro. Sincerely yours, Fabíola Cunha Revenue Manager More 

Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel for a few nights the room was nice and spacious and had two small double beds it in. The view was also amazing could see the mountains and the see very nice but everything in the room always felt damp the first night we though it was as we had the baloney door open and the... More 

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Fabíola C, Gerente at Sheraton Barra Rio de Janeiro Hotel, responded to this review

Dear Mr. James, We would like to thank you for sharing with us and the other users of TripAdvisor your impressions and experience at Radisson Hotel Barra. Your comments, regarding wi-fi and humidity , will be shared with our Manager staff, in order to improve our product quality and thus achieve the full satisfaction of our customers. All our efforts... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

• Location is great, just across the road from white sandy beach and along a good road with shacks and atmosphere. Beach across the road with sun umbrellas and towels available for hotel guests. • Swimming pool area is excellent, big pool and lots of sun loungers with good quality pool towels given out to you. The bar is ok... More 

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Fabíola C, Gerente at Sheraton Barra Rio de Janeiro Hotel, responded to this review

Dear Mr. Domingos, We would like to thank you for sharing with us and the other users of TripAdvisor your impressions and experience at Radisson Hotel Barra. Your comments, regarding our services and cleanness, will be shared with our Manager staff, in order to improve our product quality and thus achieve the full satisfaction of our customers. Feel free to... More 

Sunderland, UK
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Our room was large with a great balcony (views of beach and hills) but there were a few little things which let this hotel down. There was no 'guest services' guide in the room. We enquired for one, received blank looks but then said one would be put in our room, we never got one, so don't know if we... More 

Was this review helpful? Yes
Fabíola C, Gerente at Sheraton Barra Rio de Janeiro Hotel, responded to this review

Dear Guest, We would like to thank you for sharing with us and the other users of TripAdvisor your impressions and experience at Radisson Hotel Barra. Your comments, regarding our services, will be shared with our Manager staff, in order to improve our product quality and thus achieve the full satisfaction of our customers. All our efforts are dedicated to... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Beautiful and stunning! Amazing food and hotel room was plush. The hotel staff spoke fluent English and was very helpful. They were patient and answered my questions. Don't go on a tour via hotel staff. Venture out on your own to save money. If money isn't an issue then pay the extra bucks for convenience. The beaches are tranquil and... More 

Was this review helpful? Yes
Fabíola C, Gerente at Sheraton Barra Rio de Janeiro Hotel, responded to this review

Dear Mr. Brian, We would like to thank you for sharing with us and the other users of TripAdvisor your impressions from Radisson Hotel Barra during your stay. We are happy that you were satisfied with our accommodations and our service. All our efforts are dedicated to always meet with efficiency to our customers. We are constantly working to improve... More 

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