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Sheraton Barra Rio de Janeiro Hotel

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Avenida Lucio Costa, 3150, Rio de Janeiro, State of Rio de Janeiro 22630-010, Brazil (Formerly Radisson Hotel Barra)
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1 room 1 adult
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Sheraton Barra Rio de Janeiro Hotel
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1,028 Reviews from our TripAdvisor Community

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Mendoza, Argentina
Level Contributor
3 reviews
3 of 5 stars Reviewed yesterday NEW via mobile

We arrived at 2pm, although check-in was at 3, we were only given one of the five rooms at 3. We had to make a row and call the Manager who finally showed up at 5. The bar service in the pool is awful, beach service lousy: not enough towels, some broken chairs. Rooms are spacious, beds comfy, linen good,... More 

Helpful?
Thank Victoria B
Epsom, United Kingdom
Level Contributor
212 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed 1 week ago

THE GOOD: The hotel staff were very friendly and helpful. They seem very relaxed, even when I walked in wet from the beach from surfing. The included breakfast was very nice and I just could not get enough of pao de queijo. The hotel is right in front of the beach and in a great location if you want to... More 

Helpful?
1 Thank thecheechman
Lidiane A, Dep. Comunicação at Sheraton Barra Rio de Janeiro Hotel, responded to this review

Dear Guest Thecheechman, First of all we would like to thank you for your comments of Sheraton Barra Hotel Rio de Janeiro. Our team was very motivated with your comments and compliments regarding the quality of our services, and we hope we can continue deserving your loyalty and presence in our Hotel. Sincerely, Rosângela Oliveira More 

San Francisco, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

From the looks outside the Sheraton is a pretty neat hotel with a marvelous location right at the beach. However, when you book a room here prepare for a rather bad experience. It starts right with the elevators which have peculiar buttons that work only sometimes. My room had the charming impression of a train station hall. The furniture is... More 

Helpful?
3 Thank peter k
Lidiane A, Dep. Comunicação at Sheraton Barra Rio de Janeiro Hotel, responded to this review

Dear Guest Peter, First of all we would like to thank you for your loyalty to our brand, especially Sheraton Barra Hotel Rio de Janeiro. We would like to apologize for the inconveniences experienced in our Hotel. Justify failures is not part of our company philosophy and therefore we agree on your comments and will work with our team to... More 

Huntingdon, England, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

On a short break here. The hotel is beautifully located right on Barra Beach. It has some super amenities - the pool, fitness centre and spa are all wonderful. Levels of service from staff is excellent and very friendly. Only ate breakfast which was perfectly acceptable and laid out in the usual buffet style. While there, the hotel was extremely... More 

Helpful?
1 Thank George K
Lidiane A, Dep. Comunicação at Sheraton Barra Rio de Janeiro Hotel, responded to this review

Dear George, First of all we would like to thank you for your comments of Sheraton Barra Hotel Rio de Janeiro. Our team was very motivated with your comments and compliments regarding the quality of our services, and we hope we can continue deserving your loyalty and presence in our Hotel. Sincerely, Rosângela Oliveira More 

Bristol, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

This hotel awful. Service in the restaurant is dreadful-staff look at you with disgust.Rooms stink and are damp. Sofa in room was filthy with who knows what growing on it. WiFi is dreadful. Landline in room didn't work and nobody would come and fix it. Tea/coffee and microwave in room but no cutlery/spoons. Great location opposite beach but frankly wouldn't... More 

Helpful?
3 Thank MLWG1110
Lidiane A, Dep. Comunicação at Sheraton Barra Rio de Janeiro Hotel, responded to this review

Dear MLWG, First of all we would like to thank you for your loyalty to our brand, especially Sheraton Barra Hotel Rio de Janeiro. We would like to apologize for the inconveniences experienced in our Hotel. Justify failures is not part of our company philosophy and therefore we agree on your comments and will work with our team to correct... More 

New York City, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is located in Barra--Rio's middle class haven. My wife is a Carioca and we go to Brasil every year. The government did a good job masking Rio's Favelas (slums) from the roads leading to Barra, so you don't have to see how the majority of Rio's residence survive. That notwithstanding, the Sheraton is located right on a quite... More 

Helpful?
1 Thank Mike V
Lidiane A, Dep. Comunicação at Sheraton Barra Rio de Janeiro Hotel, responded to this review

Dear Guest Mike, First of all we would like to thank you for your loyalty to our brand, especially Sheraton Barra Hotel Rio de Janeiro. We would like to apologize for the inconveniences experienced in our Hotel. Justify failures is not part of our company philosophy and therefore we agree on your comments and will work with our team to... More 

Buckingham, United Kingdom
Level Contributor
229 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Fabulously positioned hotel. Right on the sea front. All rooms have a big balcony with sea views-some better than others. But... The rooms are tired & in need of updating... My room had missing coat hooks. Tired bathrooms ... Leaking air conditioning ... Good pool-manic at weekends. Good gym.. Great breakfast. Wifi shockingly bad !! Great hotel. Just need to... More 

Helpful?
Thank Sarahws888
Lidiane A, Dep. Comunicação at Sheraton Barra Rio de Janeiro Hotel, responded to this review

Dear Guest Sarah, First of all we would like to thank you for your loyalty to our brand, especially Sheraton Barra Hotel Rio de Janeiro. We would like to apologize for the inconveniences experienced in our Hotel. Justify failures is not part of our company philosophy and therefore we agree on your comments and will work with our team to... More 

London, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Although this hotel is not in central Rio , its location beachside in Barra is perfect to enjoy the magnificent beaches metres from the hotel entrance . The bus to the centre runs from the main street outside the hotel and takes less than an hour with good frequency ( ask reception ) . The hotel rooms are a very... More 

Helpful?
Thank Dandyspud
Lidiane A, Dep. Comunicação at Sheraton Barra Rio de Janeiro Hotel, responded to this review

Dear Dandyspud, First of all we would like to thank you for your loyalty to our brand, especially Sheraton Barra Rio de Janeiro. Our team was very motivated with your comments regarding the quality of our services, and we hope we can continue deserving your presence in our Hotel. Sincerely, Rosângela Oliveira More 

Northallerton, United Kingdom
Level Contributor
88 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

We have no complaints to raise about this hotel. The location is fantastic, overlooking the ocean. Our room was very comfortable and the bathroom excellent.Staff were very helpful and friendly.We dined in the outside restaurant which was good value. Would revisit without hesitation.

Helpful?
Thank Nigel G
Lidiane A, Dep. Comunicação at Sheraton Barra Rio de Janeiro Hotel, responded to this review

Dear Nigel, First of all we would like to thank you for your comments of Sheraton Barra Hotel Rio de Janeiro. Our team was very motivated with your comments and compliments regarding the quality of our services, and we hope we can continue deserving your loyalty and presence in our Hotel. Best Regads, Rosângela Oliveira More 

Starnberg, Germany
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed January 5, 2016 via mobile

This hotel is by far not on the level of the Sheraton Hotels I'm (spg gold) used to. The rooms have a strong smell (stink). Furniture in rooms is old and dirty, I refused to sit on the sofa because of the dirt on it. The carpet on the floor wasn't cleaned over three days. The beach service closes at... More 

Helpful?
1 Thank bjhsta
Lidiane A, Dep. Comunicação at Sheraton Barra Rio de Janeiro Hotel, responded to this review

Dear Guest, First of all we would like to thank you for your loyalty to our brand, especially Sheraton Barra Rio de Janeiro. We would like to apologize for the inconveniences experienced and we emphasize that the experiences that you had in our hotel are not usual. We will work with our team to correct faults and eliminate the possibility... More 

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