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Porto Bay Rio Internacional Hotel

Certificate of Excellence
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Avenida Atlantica 1500, Rio de Janeiro, State of Rio de Janeiro 22021, Brazil
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Porto Bay Rio Internacional Hotel
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Porto Bay Rio Internacional Hotel
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1,575 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Perth, Australia
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed in lovely room overlooking the beach .The view every day and night was stunning and I would highly recommend this hotel as a place to stay in Rio. It has a beautiful pool bar area on the top floor with 180 degree views of the beach etc. Staff very friendly and helpful

Was this review helpful? Yes
PortobayRI, Gerente de recepção at Porto Bay Rio Internacional Hotel, responded to this review

Dear Guest, It is a pleasure to hear that you were satisfied with our staff that's always trying our best to assist all the guests with their doubts and their needs. If you require any special assistance during your next stay, please do not hesitate to contact us. Sincerely, Amanda Vieira Front Office Manager More 

Leeds, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

we stayed here for a week and overall were happy. The room we had upgraded to a corner deluxe room and this was lovely though the bathroom was rather small. The location was excellent, the beach area great. The rooftop area was lovely with beautiful views over the beach, across to Sugar loaf and Christ the Redeemer - really superb.... More 

Was this review helpful? Yes
PortobayRI, Gerente de recepção at Porto Bay Rio Internacional Hotel, responded to this review

Dear guest, Thank you very much for your comments in relation to your stay at Porto Bay Rio International Hotel. We are delighted to know that you enjoyed our services, it is pleasing to receive such comments as yours and to know we are caring for our guest properly. Also we are happy to hear you appreciated the up grade.... More 

Sydney, Australia
1 review
5 of 5 stars Reviewed 6 days ago NEW

it was first visit to Rio and we stayed at Portobay for 3 nights. we had a great experience. the rooms we clean and very comfortable. The staff was very helpful too. we could not speak Portuguese, but the staff helped us arranging our tours, speaking with airport authorities for our work and were overall really helpful. right from our... More 

Was this review helpful? Yes
PortobayRI, Gerente de recepção at Porto Bay Rio Internacional Hotel, responded to this review

Dear Guest, I would like to thank you for choosing our hotel as your accommodation choice during your recent stay Rio and for taking the time to complete your review. Feedback such yours that enables us to reinforce the quality of our service and we really appreciate your compliments regarding our front desk staff. Best regards from Porto Bay Rio... More 

Clarks Summit, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

stayed here three nights. Arrived at 7 am and the manager, Sascha, greeted us warmly and allowed us to check in early. He gave us many good recommendations for eating and sightseeing. All of the staff was friendly. The breakfast is absolutely outstanding with a vast variety of hot and cold foods. They came around with freshly baked Natals, which... More 

Was this review helpful? Yes
PortobayRI, Gerente de recepção at Porto Bay Rio Internacional Hotel, responded to this review

Dear Guest, Thank you very much for your comments in relation to your stay at Porto Bay Rio International Hotel. The most important for the staff and management is your satisfaction. We are really glad to hear that our staff helped with all your needs, will be certainly shared with everyone, especially with Sascha. Thank you once more for choosing... More 

georgia
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Porto Bay is directly across the street from Copacabana Beach. It is within easy walking distance of many restaurants and shops. We arrived at 10 a.m. They let us check in even though stated check in time is 2:00. The elevators are slow but our room was spacious and very clean. The rooftop pool is very small but the views... More 

Was this review helpful? Yes
PortobayRI, Gerente de recepção at Porto Bay Rio Internacional Hotel, responded to this review

Dear Guest, Thank you very much for your comments in relation to your stay at Porto Bay Rio International Hotel. The most important for the staff and management is your satisfaction. We are really glad to hear that you could have the early check in, and thank you for your comments and suggestions. We hope to have the opportunity to... More 

Rio de Janeiro, RJ
1 review
1 of 5 stars Reviewed 1 week ago via mobile

The hotel looks nice, but the fact that hotel staff allowed a construction work at 7:30am in a room just above the room we stayed, made our stay horrible and we couldn't sleep. Although we complained twice about the noise with staff members, they did not stop. This show little consideration with guests and we were deeply disappointed.

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PortobayRI, Gerente de recepção at Porto Bay Rio Internacional Hotel, responded to this review

Dear Guest, Firstly we were extremely concerned to read of your disappointing stay with us and we apologize most sincerely for the inconvenience you may have had. We assure you those episodes don’t reflect our standards, our sales department will contact you to discuss this issue and we do hope that we are able to restore your faith in our... More 

Emeryville, California
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I opted to try an affordable hotel which wasn't a member of a big chain and yet had a prime location along Copacabana Beach, so we came across Porto Bay! And I don't regret it. The rooms are on the small side, although they are actively being renovated (hence the loud banging during day-light hours). The pool... More 

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PortobayRI, Gerente de recepção at Porto Bay Rio Internacional Hotel, responded to this review

Dear Guest, Thank you very much for your comments in relation to your stay at Porto Bay Rio International Hotel. We are very pleased to read that you had an enjoyable stay in our hotel. It is encouraging as our guest’s satisfaction is our primary concern. We all hope to have the pleasure of welcoming you again very soon! Warm... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

We are just about to leave this fabulous hotel after staying 10 glorious nights here😀, the staff were very friendly and welcoming and nothing was too much trouble. They are a credit to the hotel. Our room was a amazing, we had booked a deluxe with sea view and upon arrival we were upgraded to a deluxe suite on the... More 

Was this review helpful? Yes 1
PortobayRI, Gerente de recepção at Porto Bay Rio Internacional Hotel, responded to this review

Dear Guest, Thank you for your motivating and helpful feedback. There is no greater pleasure for the direction and whole team to receive such comments as yours, and we are really happy you enjoyed your room, our breakfast and service. We hope to see you back soon! Warm Regards from Porto Bay, Amanda Vieira Front Office Manager More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Nice hotel with new rooms. The employee are friendly. Very good breakfast with a beautiful view on the ocean. Bar and swimming pool on the roof. New fitness room with a wonderful view. Well situated. At the reception they speak English. Portuguese, French, Spanish and German

Was this review helpful? Yes 1
PortobayRI, Gerente de recepção at Porto Bay Rio Internacional Hotel, responded to this review

Dear Guest, We would like to thank you for choosing Porto Bay Rio Internacional Hotel as your accomodation in Rio. We are so delighted to read all your comments about our staff, breakfast and location. Thank you for your choice to use our services, and in order to achieve this aim, it is always important to know your opinion on... More 

Philadelphia, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Hi everyone, Quick evaluation of this hotel based on my recent stay... [Early check in] My flight landed early morning and I showed up few hours before check in time. Staff was very accommodating. They did spoke in Portuguese for a while prior to informing me that a room was available. [5 stars] [Room # 1] Assigned during early check-in,... More 

Was this review helpful? Yes 2
PortobayRI, Gerente de recepção at Porto Bay Rio Internacional Hotel, responded to this review

Dear guest, Thank you sharing your comments concerning your recent stay at Porto Bay Rio Internacional Hotel and we really appreciate your very generous compliments. All criticisms are taken constructively, as they are a valuable path to helps us get our services better.We read carefully all the issues you pointed out and we assure you that we will take the... More 

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