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Sofitel Rio de Janeiro Copacabana

Certificate of Excellence
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Av. Atlantica, 4240 | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22070-002, Brazil
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Sofitel Rio de Janeiro Copacabana
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Sofitel Rio de Janeiro Copacabana
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1,562 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Los Angeles, California
Senior Contributor
30 reviews 30 reviews
29 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for 7 nights. The rooms were big, bed was comfy and the views overlooking the beach was just magnificent! The staff was wonderful, warm and professional. I also loved the service by the beach exclusively for the hotel guests. The concierge suggested great restaurants and they made sure that we get back safe from our hotel. This hotel... More 

Was this review helpful? Yes 1
Leicestershire, United Kingdom
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
127 helpful votes 127 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

My wife and I stayed at the Copacabana Sofitel for three nights, following a cruise from Buenos Aires to Rio de Janeiro. Regent Cruises, who arranged the reservation described the Sofitel as a luxury hotel. Upon arrival at around 10:00 am, we discovered that we could not have access to our room until 3:00 p.m. The tour guide warned about... More 

Was this review helpful? Yes 3
Oirschot, The Netherlands
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

The Sofitel is uniquely located between Copacabana and Ipanema. The view from the terrace is absolutely great. Staff is very helpful and friendly, but also fairly slow. The food was ok but with little fantasy. The standard room that I stayed in for 5 nights was a disappointment. The room was damp, smelly and moist. The air conditioning was loud.... More 

Was this review helpful? Yes 2
Sydney, Australia
Contributor
14 reviews 14 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 1 week ago

The positives for this hotel are obvious - location is amazing, with fantastic views of the beach and city. Oh and the massage was really good in the Fitness Centre. Apart from these elements my, 6 night business trip stay was extremely disappointing. The hotel infrastructure is falling apart. Dripping and noisy AC in my room, no hot water for... More 

Was this review helpful? Yes 2
Brussels, Belgium
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been coming to this hotel since many years. I usually book a room on the Club Floor so that I gave constant access to the Executive Lounge. The staff is amazingly friendly and the wine tasting in the Club, with a view on the Christ of Corcovado, is a must. Also breakfast is great. The rooms could use... More 

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Senior Contributor
34 reviews 34 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Located in copacabana, in front of the beach, close to many restaurants including the amazing Confeitaria Colombo. However, the room is small, the shower was linking and the service is not that good. Considering the high price and the number of stars, should be an incredible experience. And it wasn't. I felt disappointed.

Was this review helpful? Yes 1
Greater London, United Kingdom
Top Contributor
56 reviews 56 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for three nights in early March in a suite on their Club Millessime floor with breath-taking sweeping views of the Copacabana. The hotel (esp. lobby and lifts) were a bit tired but the overall service and views more than made up for this. The staff were really helpful and they do provide a French style of service. Just... More 

Was this review helpful? Yes 1
Sofitel-Rio, Gerente geral at Sofitel Rio de Janeiro Copacabana, responded to this review

Bonjour, thank you for taking the time to tell us about your experience at the Sofitel Rio de Janeiro Copacabana. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are glad to know that you enjoyed your stay at Club Millésime, our staff and beautiful view. We appreciate you... More 

Dallas, Texas
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was very clean and modern in a perfect location.The staff has been extremely pleasant with high quality service. The food choice was decent and plentiful. This was the best hotel stay I had for a long time. Thanks..

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Sofitel-Rio, Gerente geral at Sofitel Rio de Janeiro Copacabana, responded to this review

Dear guest, bonjour. I would like to thank you for sending us your feedback. I am glad that your enjoyed your time with us, it is a honor to know that you elected us the best hotel in a long time. We are looking forward to the pleasure of having you back at Sofitel Rio de Janeiro Copacabana. Sincerely, Philippe... More 

Yeovil, United Kingdom
Top Contributor
126 reviews 126 reviews
73 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a great place finish our SA tour, perfectly located on copacubana beach & only a 10 minute walk to the imporessive Ipanema ( excuse the spelling), we were thrilled to have been allocated rooms looking straight along copacabana beach with Sugar loaf mountain in the distance, clearly a very popular hotel for aircrew & business guests, but we tourists... More 

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Sofitel-Rio, Gerente geral at Sofitel Rio de Janeiro Copacabana, responded to this review

Bonjour, we very much appreciate your comments regarding your stay at the Sofitel Rio de Janeiro Copacabana. We are truly happy that your stay met your expectations and that you enjoyed our view and beach service. Our guests' satisfaction is our utmost reward. It will be our pleasure to welcome you again at our hotel. Sincerely, Philippe Seigle Area General... More 

Brooklyn, New York
Contributor
17 reviews 17 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed for four nights at the Sofitel in a junior suite. It's in a great location on Copacabana beach, and the hotel supplies free chairs and towels and umbrellas on a small section of the beach for guests, which is great. The hotel feels a little dated, but nice just the same. The wifi is extremely spotty and slow,... More 

Was this review helpful? Yes 1
Sofitel-Rio, Gerente geral at Sofitel Rio de Janeiro Copacabana, responded to this review

Bonjour, I would like to sincerely thank you for your comment. All Sofitel’s ambassadors work every day to provide the best experience possible to our customers and I glad to know that we met your expectation. It is a honor to us to be a part of special moments like your anniversary. We hope to have the opportunity to welcome... More 

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