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Sofitel Rio de Janeiro Copacabana

Certificate of Excellence
Av. Atlantica, 4240 | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22070-002, Brazil
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Sofitel Rio de Janeiro Copacabana
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Sofitel Rio de Janeiro Copacabana
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1,708 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Los Angeles, California
Level Contributor
19 reviews
5 of 5 stars Reviewed yesterday NEW

We checked in early after a 14 hour flight and were sooooo tired. We got there at 9am and no rooms were ready but the staff were so sweet taking care of our things and offering us water and pointing things out on the map. They told us to check back in a few hours and they would do everything... More 

Was this review helpful? Yes 1
United Kingdom
Level Contributor
70 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

A great location - right on the beach and the breakfast area around the pool has a great view. That's about as good as it gets. The rest of the hotel is dark and tired as are the rooms. Given the quality of the rooms - this really is only a 3 star hotel. Service was fine although breakfast is... More 

Was this review helpful? Yes 1
Sofitel-Rio, Gerente geral at Sofitel Rio de Janeiro Copacabana, responded to this review

Bonjour, I am truly saddened by the unfortunate experience you had with us in particularly you not being impressed with the interior of the hotel, which we are working on. I would like also to apologize for any inconvenient at our hotel, be sure I will pass these comments on to the relevant department and hopefully we can regain your... More 

Sao Paulo, SP
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was my first stay at Sofitel Copacabana, all I can say is that this is not I expect from a Sofitel property. At the checkin as a Gold member of their rewards plan, a upgrade is entitled if available, as always the tell you the hotel is fully booked and that a upgrade is not available, this is ok.... More 

Was this review helpful? Yes 1
Sofitel-Rio, Gerente geral at Sofitel Rio de Janeiro Copacabana, responded to this review

Bonjour, I am saddened by the unfortunate experience you had with us in particularly you not being impressed with the interior of the hotel, which we are working on. I would like also to apologize for any inconvenient at our hotel, be sure I will pass these comments on to the relevant department so this type of situations do not... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Booked into the Sofitel after coming off an 12 day tour of Brazil and Argentina where we stayed in 2 to 3 star hotels. We wanted a little upgrade for a few days before moving into an apartment in Ipanema. The Sofitel did what we wanted it do and we had a great view of Copacabana beach. The rooms were... More 

Was this review helpful? Yes 1
Sofitel-Rio, Gerente geral at Sofitel Rio de Janeiro Copacabana, responded to this review

Bonjour, thank you very much for sending us you comment, we are glad to know that you enjoyed your stay with us; and our rooms and view. We do have a 24h room service and we apologize if we didn’t make this clear for you. It will be our pleasure to welcome you again at your hotel. Sincerely, Philippe Seigle... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for 3 nights very comfy hotel, great staff and excellent breakfast to start your day. Clean and comfortable rooms. Close to the beach, and a short walk to Ipanema Beach, there's a great artist market just off Ipanema beach to worth a visit.

Was this review helpful? Yes
Sofitel-Rio, Gerente geral at Sofitel Rio de Janeiro Copacabana, responded to this review

Bonjour, I would like to thank you for sending us your comment regarding your stay at Sofitel Rio de Janeiro Copacabana. We are looking forward to receive you again. Sincerely, Philippe Seigle Area General Manager More 

Brussels, Belgium
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is ideally located on the corner of Copacabana Beach, pretty close to Ipanema Beach. At check-in, we are very warmly received. The room has view on copacabana beach and is comfortable. The staff is always very friendly and helpful. Breakfast is provided from 06:00 to 10:30, is very good and varied

Was this review helpful? Yes
Sofitel-Rio, Gerente geral at Sofitel Rio de Janeiro Copacabana, responded to this review

Bonjour, I would like to thank you for posting your comment here. I am really glad that you enjoyed our view and staff. We hope to see you soon. Sincerely, Philippe Seigle Area General Manager More 

Beitostolen, Norway
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

You get everything you expect from a Sofitel hotel plus an amazing view of Copacabana. The hotel is luxurious with comfortable rooms and great breakfast buffet out on the terrace deck. The hotel also have some good resturants that is worth visiting.

Was this review helpful? Yes
Sofitel-Rio, Gerente geral at Sofitel Rio de Janeiro Copacabana, responded to this review

Bonjour, thank you very much for you feedback. It is a great pleasure to know that you enjoyed you hotel and restaurants. We are looking forward to receive you again. Sincerely, Philippe Seigle Area General Manager More 

Boca Chica, Dominican Republic
1 review
5 of 5 stars Reviewed 3 weeks ago

I get to travel around the world and spend a lot of time in Hotels. So having said the above, I usually have a lot to say about comfort and service. This time I was very happy, front desk staff were very helpful, the bedrooms are spacious and the beds very comfortable. The breakfast boufet is divine, something for everyone... More 

Was this review helpful? Yes
Sofitel-Rio, Gerente geral at Sofitel Rio de Janeiro Copacabana, responded to this review

Bonjour, I would like to thank you very much for your comments. It is always a great pleasure to know that one of our guests had a pleasant stay with us and it is a honor to be recommended. We hope we can welcome you and your family soon. Sincerely, Philippe Seigle Area General Manager More 

Ashford, United Kingdom
Level Contributor
158 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel was as you would expect for an expensive 5 star but it lacked personality. Staff were good and efficient but didn't really exude warmth. Location is good for going to Ipanema and bottom of Copacabana. Metro station 10 mins walk away into town. If offered a choice don't opt for rooms on first floor, although location looks great there... More 

Was this review helpful? Yes 2
Sofitel-Rio, Gerente geral at Sofitel Rio de Janeiro Copacabana, responded to this review

Bonjour, thank you for sending us you comment, it is really important for us. We hope we can welcome you again in the future to serve you better. Sincerely, Philippe Seigle Area General Manager More 

Riverside, California
1 review
5 of 5 stars Reviewed 3 weeks ago

Sitting right at the border of Copacabana and Ipanema, the location is perfect. Our Seaview room had a gorgeous view. All the hotel staff are extremely helpful specially the concierge who are very knowledgeable. The hotel tried to make our stay very pleasant and met all our requests.

Was this review helpful? Yes
Sofitel-Rio, Gerente geral at Sofitel Rio de Janeiro Copacabana, responded to this review

Bonjour, I would like to thank you for posting your comment here. I am really glad that you enjoyed our view and staff. We hope to see you soon. Sincerely, Philippe Seigle Area General Manager More 

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