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Sofitel Rio de Janeiro Copacabana

Certificate of Excellence
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Av. Atlantica, 4240 | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22070-002, Brazil
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Best prices for: 1 room 1 guest
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Sofitel Rio de Janeiro Copacabana
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1,674 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (231)
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Toronto, Canada
Level Contributor
10 reviews
5 of 5 stars Reviewed yesterday NEW

Of all the places I've travelled, I would put this hotel as the top in terms of costumer service and experience. Location wise, it was within walking distance to a lot of things along the strip of Copacabana and not too far from other sites both east and west. We had no issues with checking in and our concierge was... More 

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Buenos Aires, Argentina
Level Contributor
63 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel has a very good location, close to both Copacabana and Ipanema beach. I stayed first in a Deluxe sea view room, which looked very aged (it seemed to be renewal in other rooms in different floors). Then we moved to a Suite Prestige in Club Millesime which is a completely different story. People is very attentive and helpful,... More 

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Sofitel-Rio, Gerente geral at Sofitel Rio de Janeiro Copacabana, responded to this review

Bonjour, I am saddened by the unfortunate experience you had with us in particularly you not being impressed with the interior of the hotel, which we are working on. Hopefully we can regain your confidence in a future stay. Sincerely, Philippe Seigle Area General Manager More 

Kingston Upon Thames
Level Contributor
79 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Just spent a couple of nights here after work conference. Really liked this hotel - understated comfort with superb views. Worth splashing a few quid extra for a room with beach view and balcony. Breakfasts were very good and staff were either efficient or warm and efficient. The main bar seemed completely soulless so gave that miss for a nightcap.... More 

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Sofitel-Rio, Gerente geral at Sofitel Rio de Janeiro Copacabana, responded to this review

Bonjour, we very much appreciate your comments regarding your stay at the Sofitel Rio de Janeiro Copacabana. It is always a pleasure to receive positive feedback and We are glad that you enjoyed our location and staff. We hope to welcome you soon. Sincerely, Philippe Seigle Area General Manager More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel is great. Awesome location, awesome view, very welcoming staff, room very comfortable. Leonel helped me a lot on how to move around the city and beaches. Located by the fort and near everything.

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Sofitel-Rio, Gerente geral at Sofitel Rio de Janeiro Copacabana, responded to this review

Bonjour, thank you very much for you kind comment. I am really glad that you enjoyed your stay with us and I hope to welcome you again soon. Sincerely, Philippe Seigle Area General Manager More 

Abu Dhabi, United Arab Emirates
Level Contributor
56 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Just came back from a 4 nights stay at this hotel. Location is great right on the final corner of copacabana beach, close to arpoardor ipanema and leblon. Breakfast place had a great view and food was very nice, but staff could pay more attention on guests to check if you need something. Had problems with concierge team where they... More 

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Sofitel-Rio, Gerente geral at Sofitel Rio de Janeiro Copacabana, responded to this review

Bonjour, I would like to thank you for sending us your feedback, it is really important to us. I also want to apologize for any inconvenient you might have with our team, be sure I will pass these comments on to the relevant department so this type of situations do not occur again. We hope to welcome you soon. Sincerely,... More 

Rotterdam, The Netherlands
Level Contributor
45 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent and very attentive service at this hotel with a wonderful view of Copacabana. The Atlantis restaurant is a worth a visit, no need to wander around looking for somewhere to eat. Bar is pricey at Eur 15 for a glass of wine, but choices are down to individuals, better to get a bottle! Fantastic breakfast buffet

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Sofitel-Rio, Gerente geral at Sofitel Rio de Janeiro Copacabana, responded to this review

Bonjour, thank you for sending us your comment. We are glad to know that you enjoyed your service, view and gastronomy. We are looking forward to receive you again at your hotel and restaurants. Sincerely, Philippe Seigle Area General Manager More 

Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

From check-in to check-out we had a great time! Staff very friendly apart from the concierge who looks like she was there only to replace someone, she was moody and did not want to give information, lucky I only asked her one question and didn't need her help or services lol!! Breakfast was really good, everything you need to start... More 

Was this review helpful? Yes 1
Sofitel-Rio, Gerente geral at Sofitel Rio de Janeiro Copacabana, responded to this review

Bonjour, I would like to thank you for sending us your comment. We are truly happy to know that you enjoyed our hotel. I apologize for any inconvenient that may have happened with you and your family. We are looking forward to receive you again, it will be our pleasure. Sincerely, Philippe Seigle Area General Manager More 

Nottingham, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This has to be one of the best hotels in Rio. I think it is probably the only hotel that has balconies overlooking the amzaing Copacabana beach. I was lucky enough to have a suite with views over the beach and the internal pool. The views were amazing. I was travelling alone for work and they made me feel welcome... More 

Was this review helpful? Yes 1
Sofitel-Rio, Gerente geral at Sofitel Rio de Janeiro Copacabana, responded to this review

Bonjour, I would like to thank you for sending us your feedback. We are truly happy to know that you enjoyed your stay with us. We are looking forward to receive you again, it will be our pleasure. Sincerely, Philippe Seigle Area General Manager More 

Sao Paulo
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This time I was first put in a room which I really didn't like. Two single beds, and very dark. I needed reading light and there wasn't any. The furniture also seemed simpler that of a normal Sofitel room. I seemed to me as a standard below what I was used to, and what I expected. When I complained, the... More 

Was this review helpful? Yes 1
Sofitel-Rio, Gerente geral at Sofitel Rio de Janeiro Copacabana, responded to this review

Dear guest, I am saddened by the unfortunate experience you had with. I would like to apologize for any inconvenient at our hotel, be sure I will pass these comments on to the relevant department so this type of situations do not occur and hopefully we can regain your confidence in a future stay. Sincerely, Philippe Seigle Area General Manager More 

Bogota, Colombia
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked a five-night stay and are currently on our fourth day. We have a city view room which is quite comfortable and well laid out. Make sure to reserve the breakfasts when booking since they are delicious. The hotel has a privileged location since it's a short walk to the General Osório metro station and perfect for walking/running on... More 

Was this review helpful? Yes 1
Sofitel-Rio, Gerente geral at Sofitel Rio de Janeiro Copacabana, responded to this review

Bonjour, I would like to thank you for sending us your feedback regarding your stay with us. We are truly happy to know that you enjoyed our location, room and breakfast. We are looking forward to receive you again, it will be our pleasure. Sincerely, Philippe Seigle Area General Manager More 

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