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JW Marriott Hotel Rio de Janeiro

Certificate of Excellence
5.0 of 5
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Avenida Atlantica 2600, Rio de Janeiro, State of Rio de Janeiro 22041001, Brazil
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Free breakfast + Wi-Fi
JW Marriott Hotel Rio de Janeiro
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Ranked #10 of 218 Hotels in Rio de Janeiro
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Todd R Minneapolis, Minnesota
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1,122 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Minneapolis, Minnesota
1 review
5 of 5 stars Reviewed 2 days ago NEW

The wait staff at the hotel restaurant provided excellent service and were very friendly. Every day started with a great breakfast and friendly exchanges with the wait staff to help me practice Portuguese and ask them questions about some of the places that my friend and myself were going to get a local perspective (do's & donts). Rafael, Luana, Altamir,... More 

Was this review helpful? Yes 3
Cape Coral, Florida
Top Contributor
217 reviews 217 reviews
23 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We spent 3 days here and enjoyed our stay here a great deal. The room was nice with great views of the beach. The bartenders were helpful and friendly and made excellent dining and entertainment suggestions for us. The room was very comfortable. The pool and the bar on the roof were also nice with many seating areas and great... More 

Was this review helpful? Yes 2
Madison, Wisconsin
Top Contributor
60 reviews 60 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This review is mostly due to my status - if you're platinum, you will LOVE the amenities of the lounge. It was a highlight to staying here - one of the biggest breakfasts I've seen in a Marriott, and every evening you have cocktails, wine and beer - all free, plus a wide array of food including a chefs station.... More 

Was this review helpful? Yes 1
JW_Marriott_RJ, General Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Steven H, Thank you for your loyalty and for the lovely words you sent to our attention providing us with your feedback about your experience during your recent stay at the JW Marriott Rio de Janeiro. Needless to say how glad we are to learn that you enjoyed your visit. It is certainly, a source of great pride and... More 

Sao Paulo, SP
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Stayed 3 times in 2014 due to excellent location. We were upgraded once to a beach view which was very enjoyable. Great pool and bar at top floor (although service at bar kind of slow). Excellent breakfast. Paid wifi

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JW_Marriott_RJ, General Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Betty G, We are very thankful for sharing your thoughts with us and would like to invite you to once again visit us and give us the opportunity to host again you with the service that sets us apart. On a next visit please join us for our complimentary internet connection if your confirm your reservation truth our website... More 

Wallingford, Connecticut
Contributor
12 reviews 12 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I have stayed at the JW Rio on several occasions. They staff is great and goes out of their way to make sure you have a good stay. I usually get a room with an ocean view, which is fantastic. Waking up in the morning an looking out at Copacabana Beach is amazing. The Rooms are old and dated, while... More 

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JW_Marriott_RJ, General Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Mworldtraveler, Thank you for having chosen to stay with us during your visit to the wonderful city. It makes us extremely happy that our team was able to create such a impression on you during your stay. Should your future travels bring you back to Rio de Janeiro, we would like to invite you to stay with us and... More 

London, UK
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Pros: location, excellent executive lounge with a decent breakfast and lots of options throughout the day and a 3 hour cocktail and snacks reception every evening. Staff were mostly very helpful and friendly Cons: overall tired and past its best - Frayed towels, musty rooms, threadbare blankets etc. (stuff like this doesn't really bother us though, as long as things... More 

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JW_Marriott_RJ, General Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Journ3y, We are very thankful for sharing your experience with us; it’s a pleasure for us to have the opportunity to share our special location in the middle of Copacabana Beach with our guests. Please rest assured that your comments have been shared with the our team in an effort to improve our service. We hope you choose to... More 

New Mills, United Kingdom
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Not quite what I was expecting, yes it ticks all the 5 star boxes, rooftop pool, exec lounge, good staff but this place is frayed around the edges when you take a good look - carpets, bathrooms, even the pool area needs a bit of TLC - it's a pity because the location is second to none, perhaps that's the... More 

Was this review helpful? Yes 1
JW_Marriott_RJ, General Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Sean W, Thank you for taking the time to share your recent experience at the JW Marriott Hotel Rio de Janeiro with us. Please rest assured that your comments have been shared with the our team in an effort to improve our service. We hope you choose to stay with us whenever your travels bring you back to Rio... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Given how incredible the hotel staff was, I'm ashamed I'm just getting around now to posting my review. I am a Platinum Premier Marriott member (for the 3rd year in a row) so suffice it to say, I've seen a few Marriott properties in my lifetime. The elite check-in desk line was perhaps the slowest I've ever experienced but that... More 

Was this review helpful? Yes 3
JW_Marriott_RJ, General Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Catherine S, First of all thank your for your loyalty and for the words you sent to our attention providing us with your feedback about your experience! Its pleasure for us share our amazing location in the middle of Copacabana Beach with metro, buses, restaurants and bars with walking distance. Our employees are more than happy to know about... More 

Rio de Janeiro, RJ
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I am a business person that travles 200-250 days a year. I have visited 163 countries. Brazil and Rio is one of my favourite places. Luckily busines takes me here often. I always stay in JW Marriott. This stay was my fourth already this year. The location at Copacabana is superb, but the best thing with this hotel is the... More 

Was this review helpful? Yes 2
JW_Marriott_RJ, General Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Mr. Karlsson, First of all thank your for your loyalty! Words cannot express how happy we are to know we were able to provide you with a memorable experience! Our team, specially Altamir and Wagner, will be more than happy to see you soon so that you can experience some more of the wonders that Rio de Janeiro has... More 

Salt Lake City, Utah
Top Contributor
63 reviews 63 reviews
36 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the JW Rio de Janeiro for 4-nights in March. First and foremost, the location is what gives this hotel it's JW status, right in the middle of Copacabana on Avenida Atlantica. I had an atrium room, meaning no view, which was fine as I didn't spend much time in my room. The rooms are what I would... More 

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JW_Marriott_RJ, General Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear SteeleB09, Thank you for the lovely words you sent to our attention providing us with your feedback about your experience during your recent stay at the JW Marriott Rio de Janeiro. Needless to say how glad we are to learn that you enjoyed your visit and had the chance to register the best moments with our GoPro camera. It... More 

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