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All 212 Rio de Janeiro hotels

JW Marriott Hotel Rio de Janeiro

5.0 of 5 Hotel   |   Avenida Atlantica 2600, Rio de Janeiro, State of Rio de Janeiro 22041001, Brazil (Copacabana)
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Ranked #11 of 212 Hotels in Rio de Janeiro
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
sylvester c Virginia
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929 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

I can't say enough great things about the staff and management of this hotel. Rosanna, the general manager of the hotel was very hands on and would always ask how they could provide the best customer service. Their new vice president of operations, Francisco, was unbelievable. He always ensured he was visible and approachable. During my three month stay, they... More

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Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The concierge desk in this hotel are unbelievably knowledgable, responsive and just so nice and friendly. They mak eme feel like I am home even when on business travel. Carmen, Afonso, Gulherme, Rosone and Ramon are the best concierges I have ever known. They know everything and go out of their way to take care of every need. Obrigado!!!

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JW_Marriott_RJ, General Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Mrmooster, Thank you for choosing the JW Marriott Rio de Janeiro. We appreciate your review and comments. I notice that the main point of your stay was our Concierge services, and we are extremely happy to read your feedback as it lets us know that we were able to deliver the service excellence that we aim to offer. We... More

Washington DC, District of Columbia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My friend and I decide to settle down on this hotel, due to my status with Marriott. Concierge service really made our Rio trip an awesome one with their recommendations, and knowledge. Kudos to Ramon, Guilherme, and others for their generosity despite that we are deaf travelers who have to communicate with paper & pen. Would stay at this hotel... More

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JW_Marriott_RJ, General Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear putt86, Thank you for your loyalty and for the lovely words you sent to our attention providing us with your feedback about your experience during your recent stay at the JW Marriott Rio de Janeiro. Needless to say how glad we are to learn that you enjoyed your visit. It is certainly, a source of great pride and satisfaction... More

New York
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I am still speechless from the impeccable service my husband and I received at the JW Marriott during our trip to Rio de Janeiro recently! We were there to celebrate my husband's birthday and the concierge team went ABOVE and BEYOND anything I've ever seen, to create the most magical birthday experience!! I have never, in my life (and I... More

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JW_Marriott_RJ, General Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear 80countries, Thank you for the words you sent to our attention providing us with your feedback about your experience. I notice that the main point of all of your stays was our service, and we are extremely happy to read your feedback as it lets us know that we were able to deliver the service excellence that we aim... More

Houston, Texas
1 review
2 of 5 stars Reviewed 1 week ago

The hotel itself is your typical Marriott. The service, however, is pretty bad. Surly clerks staffing the check in desk. No offer of bell assistance to deliver luggage to the room. Breakfast is VERY underwhelming for a supposed upscale hotel. Was traveling with two other business associates (two of us were Gold members at Marriott) and we requested a 1:30... More

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JW_Marriott_RJ, General Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Houston reviewer, Thank you for having chosen to stay with us during your recent visit to the wonderful city. I would like to apologize for not being able to meet all your requests regarding the late check-outs as we depend on availability. Surely we always give preference to our Marriott Rewards Elite members as you mentioned and we try... More

Denver, Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my second revirew of this hotel and it continues to drive high marks in terms of staff and location. It is no suprise this was one of the top hotels for the World Cup this past summer. The hotel recently remodeled the lobby and bar/lounge area. It has also updated the feel of the lobby to be very... More

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JW_Marriott_RJ, General Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Guerrero303, Thank you for choosing the JW Marriott Rio de Janeiro on your visits to the city. I am glad to know you enjoyed the new Lobby, The Carioca Bar and also the Area of Copacabana. We appreciate your review and comments. I notice that the main point of all of your stays was our service, and we are... More

Loveland, Colorado, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

I've stayed at several excellent JW Marriotts worldwide during my travels on business, but the one in Rio de Janeiro is absolutely the BEST! Talk about friendly, WOW! Thiago made my check-in after two very long airline flights a breeze, then gave me a refreshing soda because I looked so exhausted. After that, he remembered my name and greeted me... More

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JW_Marriott_RJ, General Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Doktagil, Thank you for taking time of your day to share with us your feedback regarding your recent experience with us. I notice that the main point of your stay was our service, and we are extremely happy to read your comments and feedback as it lets us know that we were able to deliver the service excellence that... More

Fairfax, Virginia
Contributor
19 reviews 19 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel during the World Cup. The ESPN World Cup anchors and crew stayed here during that time so that somewhat implied the quality of this hotel. I wanted to echo those high appraisals about the hotel’s great location, services, roof top pool and food in previous reviews. What I enjoyed the most was the food offering... More

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JW_Marriott_RJ, General Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Virginia reviewer, Thank you for making us your choice hotel during the World Cup events and for choosing to stay with us on your future travels. We are very happy you were able to enjoy our amenities and the service quality we offer. Our executive lounge menu is always being changed to ensure quality and variety for our VIP... More

Annapolis, Maryland
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

The J.W. Marriott on Copacabana has a very high price tag to stay, however is worth the costs. The breakfast is excellent in quality and has a full service waffle, pancake, and omelete stand. The rooms are very comfortable and offer a good coffee makers, and complimentary flip flops for one person! The views from the top level (19 floors)... More

Was this review helpful? Yes
JW_Marriott_RJ, General Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Maryland reviewer, Thank you sharing your experience with us. We are very happy to hear that you had a memorable experience with us. As you mentioned our breakfast restaurant offers a complete selection of breakfast favorites along some local Brazilian flavors to be able to offer our guests with the best food options available. Security is one of our... More

Miami, Florida
Top Contributor
280 reviews 280 reviews
49 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed 2 weeks ago

i get to stay at the concierge level, i get to eat breakfast and appetizers for dinner. They are all very good. I want to point out the service of Akacia and Wagner keep up the good work. Hotel is across the street from the beach. I will be back next month.

Was this review helpful? Yes
JW_Marriott_RJ, General Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Mr. Alberto, Thank you for providing us with your feedback, we are happy to know our location and executive lounge options made a good impression during your stay. I also thank you for all your comments on our services, since we are always supporting all our associates to improve each day. Should your future travels bring you back to... More

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Additional Information about JW Marriott Hotel Rio de Janeiro

Address: Avenida Atlantica 2600, Rio de Janeiro, State of Rio de Janeiro 22041001, Brazil
Location: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — JW Marriott Hotel Rio de Janeiro 5*
Number of rooms: 245
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Also Known As:
Jw Marriott Rio De Janeiro
Marriott Rio De Janeiro
Rio De Janeiro Marriott
JW Marriott Hotel Rio De Janeiro Brazil

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