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JW Marriott Hotel Rio de Janeiro

Certificate of Excellence
5.0 of 5
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Avenida Atlantica 2600, Rio de Janeiro, State of Rio de Janeiro 22041001, Brazil
Special Offer
Free breakfast + Wi-Fi
JW Marriott Hotel Rio de Janeiro
Best prices for: 1 room 1 guest
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Ranked #11 of 217 Hotels in Rio de Janeiro
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
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1,148 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
32 reviews 32 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Rio is in Brasil. We all know that. It's nature is fantastic, it's people are unbelievable. Helpful, happy and so relaxed! Brasil is different from Europe and the US we also know that. That's why our requirements are also different. But. Theres is always a but. Our heart is very close to JW Marriot for a reason and accepted the... More 

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London, Canada
Top Contributor
117 reviews 117 reviews
25 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Location, as identified by many already is stunning. While the hotel is somewhat dated it remains very classy and well maintained. Staff is friendly and professional despite the consistently busy nature of the hotel. This JW however does not have the personal vibe offered by others. A water view is a must! If you have lounge access the hours of... More 

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JW_Marriott_RJ, General Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Dean T, I would like to thank you for your comments and compliments to our staff as they are focused on created memorable experiences always looking to offer differentiated service to our guests. Your feedback regarding the property have been shared with our leadership team so we can better prepare for a future stay as we always welcome our... More 

Sao Paulo, SP
1 review
5 of 5 stars Reviewed 5 days ago NEW

Very nice in everything, I was there with a friend of mine that can´t speaks Portuguese and i could see the first costumer service in high quality! Lauded there and see the guy playing a piano´s songs makes me feel totally relaxing after the road. Totally recommended for sure.!

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JW_Marriott_RJ, General Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Karinamd7, We are very thankful for sharing your thoughts with us and would like to invite you to once again visit us and give us the opportunity to host again you with the service that sets us apart. On a next visit please join us for our complimentary beach service right in front of the hotel at Copacabana beach... More 

Atlanta, Georgia
Contributor
17 reviews 17 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is a very beautiful hotel right across from the beach. The Palace for Brazilian steak place is 4 blocks from the hotel. The concierge service is awesome and the view is indescribably attractive. We stayed here for 3 nights with my girlfriends in March 2015. Loved it and will be going back with my family soon. The staff is... More 

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JW_Marriott_RJ, General Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Pari 072708, Thank you for the lovely words you sent to our attention providing us with your feedback about your experience during your recent stay at the JW Marriott Rio de Janeiro. Needless to say how glad we are to learn that you enjoyed your visit. It is certainly, a source of great pride and satisfaction to know how... More 

Melbourne, Australia
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Although well located on the beach this hotel is in need of a refurbishment.the dark brown decor is very gloomy. Our room was small and with just a small window. It was well equipped though with iron and ironing board which is always a plus when travelling. The breakfast room continued the dismal decor,and although there was a very good... More 

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JW_Marriott_RJ, General Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Pat M, Thank you for taking time of your day to share with us your feedback regarding your recent experience with us. Your feedback regarding the property have been shared with our leadership team so we can better prepare for a future stay as we always welcome our guest’s feedback to better our services at all times. We would... More 

Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is very conveniently located directly opposite the centre of Copacobana Beach. The room on the 12th floor overlooked the beach. The room was a little small for two, but it was well equipped with both iron and ironing board, and a Nespresso machine which could provide hot water for tea as well as coffee. This was the first... More 

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JW_Marriott_RJ, General Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Dom C, We are very thankful for sharing your experience with us; it’s a pleasure for us to have the opportunity to share our special location in the middle of Copacabana Beach with our guests! I would like you to know that our social areas are open to the public, and it will be a pleasure to welcome you... More 

Auckland, New Zealand
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Marriott for 4 nights - April 2015 - the hotel itself is a good 4 stars - which is ok. But the staff make it extra special and go the extra mile to make your stay way above average. I managed to leave my cell phone in the taxicab when we arrived at the hotel. As... More 

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JW_Marriott_RJ, General Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Jimblob26, We are very thankful for sharing your experience with us; Needless to say how glad we are to hear that you enjoyed your visit . It is certainly, a source of great pride and satisfaction to know how appreciative our guests are about our services. We would like to take this opportunity to invite you to stay with... More 

Ottawa
1 review
4 of 5 stars Reviewed 1 week ago

My husband and I stayed at the Marriot for 6 days in February. It's an amazing hotel in a great location. Room, staff, service were all excellent. The breakfast was amazing and the food at the restaurant, although not a extensive menu was excellent, and the price was reasonable for Rio restaurants of this class. The rooms were clean and... More 

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Dubai, United Arab Emirates
Contributor
20 reviews 20 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Rooms facing the atrium forget it. They have no day light. Go for rooms facing the beach. You have to pay premium but it's worth it. Great location in Copacabana. The front office team is great. Always ready to help. The restaurant for breakfast unfortunately needs a lot of improvement, specially the staff. I felt like they were doing me... More 

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JW_Marriott_RJ, General Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Fufuka, I would like to thank you for your comments and compliments to our staff as they are focused on created memorable experiences always looking to offer differentiated service to our guests. Your feedback regarding the property have been shared with our leadership team so we can better prepare for a future stay as we always welcome our guest’s... More 

Encinitas, California
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We were here for a business trip. This is a beautiful property and something of a sanctuary from the traffic and occasional squalor of the city. The staff is so friendly and competent. Sit in Vagner's section at breakfast. He's delightful. If you qualify for the concierge lounge expect one of the best you've experienced. Beautiful views and a great... More 

Was this review helpful? Yes 1
JW_Marriott_RJ, General Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Diane O, Thank you for the words you sent to our attention providing us with your feedback about your experience. It is a pleasure for us shares our amazing location in the middle of Copacabana Beach. As you mentioned our Club lounge is a comfortable area opened every day to provide an exclusive and personalized service to our guests.... More 

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