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JW Marriott Hotel Rio de Janeiro

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Avenida Atlantica 2600 | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22041001, Brazil
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Free breakfast + Wi-Fi
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JW Marriott Hotel Rio de Janeiro
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1,285 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (296)
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  • All months
    (1285)
  • Mar-May only
    (372)
  • Jun-Aug only
    (300)
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    (333)
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1 review
5 of 5 stars Reviewed yesterday NEW

We really appreciated the service - people were really friendly (go Fernando!), had good recommendations. The beach service is nice, ask for waters at the concierge when walking, and the location is central. Room was very comfortable (love the brigadeiros in the evening), although we didn't like the interior rooms, since it is really hard to tell if it's sunny... More 

Was this review helpful? Yes
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Enough great things have been said about this fabulous hotel and deservingly so. However, they are currently going through a renovation and this was mentioned nowhere on their web site.. I was looking forward to spending time on the rooftop pool but it was closed during my stay from July 29-31. I was also placed on the 17th floor and... More 

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Bogota, Colombia
Level Contributor
65 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
2 of 5 stars Reviewed yesterday NEW

I was a heavy user of this hotel between 2009 and 2011. Went back last June/2015 for business and saw just how bad this hotel is getting. Elevators were dirty, rooms are deteriorating and it seems they just don't care about details (closet doors, toilet and shower stains, etc). Had dinner at main lobby twice, and both times I received... More 

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Stamford, Connecticut
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

The location doesn't get any better!! Make sure you get the sea view room to wake up to gorgeous views of Copacabana. Do try the chocolates they give at turn down. The chef makes them in-house and they are delicious. I believe they are a local Brazilian treat.

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Los Angeles, California
Level Contributor
45 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our family stayed overnight at the JW Marriott Rio de Janeiro; our rooms had a lovely view on the beach, service was friendly and the breakfast had many great tasting dishes, fruit, juices, etc. the bathrooms are small and the shower had a defective piece, otherwise, an enjoyable location.

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Winster, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Before arriving at the JW Marriott in Rio we had high hopes. The concierge - thank you Carmen - had emailed us lots of pre information and we felt that we would be in good hands. We were not disappointed. The location of the hotel - overlooking an iconic beach - admittedly does give the hotel a good start but... More 

Was this review helpful? Yes 1
Dracut, Massachusetts
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The service at the hotel was excellent. We were upgraded to Marriott Silver for the stay and received an ocean view room and access to the Executive Club. Felippe made sure we understood what the Silver access provided us and was extremely friendly and professional. The Concierge was excellent in assisting us with tours and with transport back to the... More 

Was this review helpful? Yes 1
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Steve D, First of all, thank you for taking your time to write about your experience at JW Marriott Rio de Janeiro. We are really glad to hear that you enjoyed our room with an amazing view to Copacabana beach and our Executive Club. We also would like thank you for your compliments to Felipe, Wagner, concierge team and... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We had a great time staying at the hotel. Initially when we landed in Rio, we had an issue with the apartment we were supposed to stay in, but we checked in the JW Marriott hotel, the lady at the front desk was very helpful. We needed 3 rooms as we were 6 of us. We had a great time... More 

Was this review helpful? Yes 1
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Parresh D, Thank you for taking your time to let us know about the great experience you had with us. It is always amazing to hear how happy our guests are with our service, staff and amenities. We are glad to know that we offered you a memorable moment and we hope to be always your first option anytime... More 

Houston TX
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This will likely be the most unusual review you will read today. My wife and I wanted an amazing and exotic experience to celebrate our 40th. wedding anniversary. To kick off an amazing first time trip to South America we settled on the JW Marriott, smack in the center of the Copacabana Beach for a four day stay there. It... More 

Was this review helpful? Yes 1
JW_Marriott_RJ, Front Office Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Mr. Spearink, First of all, thank you for taking your time to share these lovely words about the amazing experience you had with us about five years ago. Probably you can’t even imagine how glad and excited we are feeling about all the compliments you carefully wrote regarding our staff, service, amenities and location. Needless to say how glad... More 

Richmond, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I too am a platinum member. Upon our arrival at the Rio Marriott, we were warmly welcomed. by everyone. The staff spoke Spanish and English and they were more than eager to assist us. The room was quite nice, spacious and immaculately clean. Concierge was very helpful booking a tour for us and provided suggestions on the area dining. In... More 

Was this review helpful? Yes 2
JW_Marriott_RJ, Director of Operations at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Mrs. Elaine K, Thank you very much for these lovely words and for your loyalty to Marriott Hotels! We are truly flattered by your comments, its guests like you that make us want to go the extra mile. And we will definitely be waiting for you in your next trip to Rio so we can once more be a... More 

Hotel Review Summarization

What travelers say

  • Copacabana Beach(17)
  • Executive Lounge(8)
  • Great location(7)
  • Breakfast buffet(4)
  • Very good(4)
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607 photos of this hotel

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Room/suite (47)
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Pool/beach area (12)
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Dining (5)
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Hotel & grounds (17)
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View from room (2)
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Other (42)
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