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All 214 Rio de Janeiro hotels

Mercure Rio de Janeiro Botafogo Hotel

1.0 of 5 Hotel   |   Rua Sorocaba, 305, Rio de Janeiro, State of Rio de Janeiro 22271-110, Brazil (Botafogo)
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Ranked #65 of 214 Hotels in Rio de Janeiro
A recent review
5 of 5 stars reviewed 2 weeks ago
Jerry O Atlanta, Georgia, United States
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471 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Atlanta, Georgia, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent choice !!! Large rooms , very comfortable bed, great shower and a beautiful view of the statue of Christ ! Staff well trained and speak English ! (very important ) Restaurant good with good choices and delicious and varied breakfast ! In short an excellent hotel !

Was this review helpful? Yes 1
LucioSerabionF, Manager at Mercure Rio de Janeiro Botafogo Hotel, responded to this review

Dear Guest, Thank you for taking your time to review our hotel. It is a pleasure to have you as our guest. Hope to see you soon on Mercure Rio de Janeiro Botafogo. Thais Caldeirinha More 

Montréal, Canada
Top Contributor
71 reviews 71 reviews
13 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Where to start? Staff at reception speak only Portuguese, no English, and not very helpful or friendly. It took more than an hour to check in because they gave us a smoking room instead of a non-smoking apartment, then our keys didn't work. Each time we had to got back down and get in line and try to explain what... More 

Was this review helpful? Yes 1
LucioSerabionF, Manager at Mercure Rio de Janeiro Botafogo Hotel, responded to this review

Dear Guest Thank you for taking the time to review our hotel. We truly value the opinions of our customers. We will address all the issues pointed in your review and we do apologize that we did not meet your expectations. We are currently doing some refurbishments in our apartments. All the utensils for the kitchen are available under request... More 

Copenhagen, Denmark
Top Contributor
186 reviews 186 reviews
62 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for 3 nights and had a good sleep in good beds and without noise. Our room was small but ok and so was the bathroom. Our room was no. 510 in block 2. The service by the reception at the ground floor is very fine and English speaking. They helped us booking tour to a favela. The... More 

Was this review helpful? Yes 1
LucioSerabionF, Manager at Mercure Rio de Janeiro Botafogo Hotel, responded to this review

Dear Guest, Thank you for taking your time to review our hotel. It is a pleasure to have you as our guest. Hope to see you soon on Mercure Rio de Janeiro Botafogo. Thais Caldeirinha More 

The Woodlands, Texas
Top Contributor
328 reviews 328 reviews
58 hotel reviews
73 helpful votes 73 helpful votes
2 of 5 stars Reviewed September 11, 2014 via mobile

The title says a lot, and so do the reviews of previous guests that I wish I had checked before hand. The room looked old and it was so small that it didn't have a place to set a hand carry bag to open it and get stuff out of it, the only option was the bed, so you would... More 

Was this review helpful? Yes 1
LucioSerabionF, Manager at Mercure Rio de Janeiro Botafogo Hotel, responded to this review

Dear Guest Thank you for taking the time to review our hotel. We truly value the opinions of our customers and we do apologize that we did not meet your expectations. We are currently doing stateroom refurbishments and we if you choose to come back to our hotel we would love to have the opportunity to change your opnion. We... More 

Belo Horizonte, MG
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 5, 2014

I had a terrible experience in Mercure Botafogo when i was said by someone at the reception that i had to leave the room at 12hr and it was not possible to stay even if i had paid an extra charge. I have a loyalty card Silver and it means nothing for them. I will not stay there again and... More 

Review collected in partnership with Mercure Hotels

Was this review helpful? Yes 2
Tampa, Florida
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 12, 2014

After being in Manaus for 6 days we decided to fly to Rio for the weekend before our flight back to the states. The reviews about this hotel have been mixed so what I did was send an email directly to the manager (based on his responses here on trip advisor) and requested a renovated room and mentioned my concerns... More 

Was this review helpful? Yes 1
LucioSerabionF, Manager at Mercure Rio de Janeiro Botafogo Hotel, responded to this review

Dear Guest, Thank you for taking your time to review our hotel. It is a pleasure to have you as our guest. Hope to see you soon on Mercure Rio de Janeiro Botafogo. Thais Caldeirinha More 

Los Angeles, California
1 review
1 of 5 stars Reviewed June 24, 2014

We went to the World Cup and were booked at this hotel with a group. Having read some of the previous reviews, we were prepared and hired a guide/translator. This helped with check-in, etc because there is definitely a language barrier. No one at the hotel speaks English. Upon check-in the staff was very friendly, but our room was not... More 

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Adelaide, Australia
Contributor
13 reviews 13 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed June 19, 2014

Booked apartment for 3 nights to rest up and recover from jetlag before the world cup started. Room was tiny and did not have kitchenette as advertised. The room did not have towels and glasses for 2 people and we had to basically fetch them ourselves as there were no responses to our requests. We decided to do a day... More 

Was this review helpful? Yes 1
Sao Paulo, SP
Contributor
18 reviews 18 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 9, 2014

Some rooms are double and huge, with two bathrooms and a living room connecting both bedrooms, excellent option for large families or groups. Even the smaller rooms are still big. Excellent location, but you may find some traffic jam on rush hours. Excellent breakfast with many options and nice gym. Very nice and courteous staff.

Was this review helpful? Yes 1
LucioSerabionF, Manager at Mercure Rio de Janeiro Botafogo Hotel, responded to this review

Dear Guest, Thank you for taking your time to review our hotel. It is a pleasure to have you as our guest. Hope to see you soon on Mercure Rio de Janeiro Botafogo. Thais Caldeirinha More 

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Additional Information about Mercure Rio de Janeiro Botafogo Hotel

Address: Rua Sorocaba, 305, Rio de Janeiro, State of Rio de Janeiro 22271-110, Brazil
Location: Brazil > State of Rio de Janeiro > Rio de Janeiro > Botafogo
Price Range (Based on Average Rates): $$
Hotel Class:1 star — Mercure Rio de Janeiro Botafogo Hotel 1*
Number of rooms: 88
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Also Known As:
Mercure Apartments Rio De Janeiro Botafogo Hotel Rio De Janeiro
Mercure Rio De Janeiro Botafogo Hotel Brazil
Hotel Style:
#34 Business Hotel in Rio de Janeiro

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