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Mercure Rio de Janeiro Arpoador Hotel

Rua Fransisco Otaviano, 61, Rio de Janeiro, State of Rio de Janeiro 22080-040, Brazil
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1 room 1 adult
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Mercure Rio de Janeiro Arpoador Hotel
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608 Reviews from our TripAdvisor Community

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Wollongong, Australia
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Great hotel, located a walk away from the main beaches and shopping. When I arrived I was greeted by exceptional staff members. Specifically Daniele Moura who went above and beyond to book a tour and ensure that any of my questions were answered. Great hotel with nice food and wonderful staff would definitely recommend.

Helpful?
Thank kristenlee26
Kln
Level Contributor
98 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed October 23, 2015

After arrival from airport take airport bus 2018 @ pax of Rio $15.00 o Hotel in 45 minutes and walked five - seven minutes to Hotel. Exchange RIO money at airport. (money exchange shop was limited even in top sightseeing scene or downtown). Arrived to Hotel, greeted by two male receptionist. Check-in was smooth, guest can get small cup of... More 

Helpful?
Thank Winfield T
Tatiane R, Gerente at Mercure Rio de Janeiro Arpoador Hotel, responded to this review

Dear Guest, We appreciate your comments regarding your stay at the Mercure Rio de Janeiro Arpoador. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

Sweden
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed October 14, 2015

In short, this place is a dive. If you are on a business trip, find another hotel now! The whole floor I was on smelt like gas or some kind of chemical. There was no kind of security from the lobby to elevators and rooms (anyone could come in and use the elevator), mould on bathroom walls, one thin sheet... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank NZcouplelivingabroad
Tatiane R, Gerente at Mercure Rio de Janeiro Arpoador Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Rio De Janeiro Arpoador Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important... More 

Travelers are raving about these Rio de Janeiro hotels

Reading, United Kingdom
Level Contributor
80 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed September 18, 2015

Situated about 150 meters form Copacaban beach and not far from ipanema beach hotel is well located. very handy for locla buses and metro not far away. I had the cheapest room and it consisted of a small kitchnette, lounge, bathroom and bedroom. With TV in both rooms. Breakfast was adequate. Staff friendly. Lifts are a bit old fashioned but... More 

Helpful?
Thank tmbobSlough
Tatiane R, Gerente at Mercure Rio de Janeiro Arpoador Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Rio de Janeiro Arpoador. The hotel is going to be refurbished soon in the common areas and apartments and the renovation is planned to begin until the end of the year. Hope you can come back further to check new hotel style and... More 

Perth, Australia
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed September 7, 2015 via mobile

Nestled between Copacabana and Impanema beaches this is a great spot to base oneself in Rio. Walking distance to restaraunts, cafés and of course the fabulous beaches. Our little apartment had a small kitchen (very handy) with microwave, bar fridge, sink a basic tableware. There was no kettle or toaster however, which was annoying. The apartment was fairly new and... More 

Helpful?
Thank SunlitPlains
Tatiane R, Gerente at Mercure Rio de Janeiro Arpoador Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Arpoador. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Buettelborn, Germany
1 review
3 of 5 stars Reviewed September 2, 2015

Postive: - great location between Ipanema and copacabana - clean und quite room negative: - staff not very helpful - 2 PM checkin but the cleaning isn't ready - for earlier checkin should a 1 night be paid - no hello or good evening from staff

Helpful?
Thank Tobias T
Tatiane R, Gerente at Mercure Rio de Janeiro Arpoador Hotel, responded to this review

Dear Guest, Thank you for sharing your impressions at Tripadvisor, your review is very important to us. Be assured that this is not the routine of our services, please allow me to express my sincerest apologies. Your comments were shared with our team and I am sure they will let us work for improving even more our quality standards. We... More 

London, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 24, 2015 via mobile

We were in this hotel for 3 days. Staff is very good and polite. Location is perfect, between Copacabana and Ipanema. Also there is a Starbucks 15 min walking. The rooms have good space and cleaning is all right for a beach front hotel. The guest sofa bed is horrible. Not even a child can sleep well on it. The... More 

Helpful?
Thank Crisley P
Tatiane R, Gerente at Mercure Rio de Janeiro Arpoador Hotel, responded to this review

Dear Guest, Thank you for share your impressions at Tripadvisor, your review is pretty important and help us to keep improving our service and quality standards constantly. I I would like to take this opportunity to share with you that many product improvements will be made with the units refurbishment, which is in the planning stages and should have early... More 

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Staying in Copacabana

Neighborhood Profile
Copacabana
The rowdy Copacabana is one of the most traditional and old areas from Rio de Janeiro. This neighbourhood is a blend of Brazilian soul - crowded, rowdy and traditional. This neighbourhood has a bit of everything: bars with music, pubs, street fairs, chaotic streets, and many shops. All these things and more live side-by-side. There are options for all price points and tastes. However, the most powerful draw in Copacabana is still the fantastic view of the coast and the incredible beaches.
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