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All 212 Rio de Janeiro hotels

Mercure Apartments Rio De Janeiro Arpoador

3.5 of 5 Hotel   |   Rua Fransisco Otaviano 61 | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22080-040, Brazil (Ipanema)
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Ranked #76 of 212 Hotels in Rio de Janeiro
A recent review
3 of 5 stars reviewed 4 days ago
LIN B Paris, France
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410 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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English first
Paris, France
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Spent a few days here during a business trip; here is a short review of good and bad points : Good points: - convenient location, walking distance to Copacabana and Ipanema beaches - rather good breakfast (coffee, eggs, sausages, fruits..) - big rooms (apartments) - nice view for some rooms Bad points : - very very noisy even with ear... More

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Sao Paulo, Brazil
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

It's difficult to remember the good things about the Hotel, once our check-out was the most scary and traumatizing experience that we have lived in a travel. To summarize it, the employee responsible for the help desk during the night, was sleeping, and waked up to meet us in the most terrible mood and appearance (even without his identification badge),... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Sydney, Australia
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Mercure Arpoador is in a great location in between Ipanema Beach & Copacabana Beach. It's a short walk to both beaches and reasonably central to most attractions. The hotel is however in need of a pretty major refurbishment. The reception area is pretty uninviting, with a long corridor leading to 2 lounges and a reception desk. The room was... More

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Tatiane R, Gerente at Mercure Apartments Rio De Janeiro Arpoador, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Rio de Janeiro Arpoador. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I take this opportunity to inform you that we are finalizing the reform plan and it should have start later... More

Nancy, France
2 reviews
3 of 5 stars Reviewed 4 weeks ago

The hotel is ideally located near the beaches (Copacabana, Ipanema) and shops. But the building is old, the windows have only one glass so you can hear the traffic in the street, and the mattresses should be renewed urgently. The staff is nice and helpful but only half of them can speak something else than portuguese.The breakfast is correct but... More

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Tatiane R, Gerente at Mercure Apartments Rio De Janeiro Arpoador, responded to this review

Dear Isabelle, Thank you for taking the time to tell us about your experience at the Mercure Rio de Janeiro Arpoador. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.... More

Los Angeles
Contributor
16 reviews 16 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed August 17, 2014

Stayed for 5 days during the World Cup quarter finals stage. This hotel was part of a World Cup package via Cartan Global. I was expecting a below average experience after reading some tripadvisor reviews prior to my arrival. Surprisingly, the facilities were OK. First of all, this is not a hotel. They are apartments with a hotel service. Nevertheless,... More

Was this review helpful? Yes 1
Tatiane R, Gerente at Mercure Apartments Rio De Janeiro Arpoador, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Arpoador. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 30, 2014

Stayed for eight days during the World Cup group stage, first week. Found the facilities quite pleasant, the staff extremely nice and helpful, the location perfect. The apartment was extremely clean, everything worked perfectly. TVs seemed out of the box brand new. Would stay again on my next trip to Rio. The included breakfast was fine. Could eat light (Yougurt,... More

Was this review helpful? Yes 3
Tatiane R, General Manager at Mercure Apartments Rio De Janeiro Arpoador, responded to this review

Dear Mr. James, We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Arpoador. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More

knoxville tn
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 10, 2014

Great location at the end of copocabana. Not on beach but 10 mins by foot. I had a decent experience in mercure in Europe but the attitude here is terrible. I had to ask for the room to be clean as walking on the floors got my feet dirty. Front desk guy sleeping at 6 AM and wouldn't allow me... More

Was this review helpful? Yes 1
Tatiane R, General Manager at Mercure Apartments Rio De Janeiro Arpoador, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Rio de Janeiro Arpoador. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More

Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 2, 2014

HOTEL REVIEW: #Accorhotels.com As with the last two of my many trips to Rio de Janeiro, I stayed at the Mercure Rio De Janeiro Arpoador. The staff was kind, efficient, knowledgeable, and eager to assist in any manner. I have to start by acknowledging three (3) staff members right off the bat. Kamila Mizrahi was a super-star front desk employee.... More

Was this review helpful? Yes 1
Tatiane R, General Manager at Mercure Apartments Rio De Janeiro Arpoador, responded to this review

Dear Theos, We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Arpoador. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More

Singapore
Contributor
16 reviews 16 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 23, 2014

Stay duration: 1 month Positives: 1. Stuff are very friendly and helpful 2. Breakfast was decent 3. Free wifi provided 4. Small kitchen with gas stove 5. Room are clean and not too noisy 6. Good location to beach and supermarkets 7. Great coffee in the lobby Negatives: 1. Cleaning services can sometime be a bit late (but the cleaning... More

Was this review helpful? Yes
Tatiane R, General Manager at Mercure Apartments Rio De Janeiro Arpoador, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Arpoador. Your review is very important to us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

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Additional Information about Mercure Apartments Rio De Janeiro Arpoador

Address: Rua Fransisco Otaviano 61 | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22080-040, Brazil
Location: Brazil > State of Rio de Janeiro > Rio de Janeiro > Ipanema
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Mercure Apartments Rio De Janeiro Arpoador 3.5*
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Also Known As:
Mercure Apartments Rio De Janeiro Arpoador Hotel Rio De Janeiro
Mercure Rio De Janeiro
Mercure Apartments Rio De Janeiro Arpoador Brazil

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