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All 210 Rio de Janeiro hotels

Mercure Apartments Rio De Janeiro Arpoador

3.0 of 5 Hotel   |   Rua Fransisco Otaviano 61 | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22080-040, Brazil (Ipanema)
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Ranked #67 of 210 hotels in Rio de Janeiro
A recent review
3 of 5 stars reviewed 1 week ago
Isabelle H Nancy, France
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393 people have reviewed this hotel

Traveler rating
    63
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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English first
Nancy, France
2 reviews
3 of 5 stars Reviewed 1 week ago

The hotel is ideally located near the beaches (Copacabana, Ipanema) and shops. But the building is old, the windows have only one glass so you can hear the traffic in the street, and the mattresses should be renewed urgently. The staff is nice and helpful but only half of them can speak something else than portuguese.The breakfast is correct but... More

Was this review helpful? Yes
Tatiane R, Gerente at Mercure Apartments Rio De Janeiro Arpoador, responded to this review

Dear Isabelle, Thank you for taking the time to tell us about your experience at the Mercure Rio de Janeiro Arpoador. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.... More

Los Angeles
Contributor
16 reviews 16 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for 5 days during the World Cup quarter finals stage. This hotel was part of a World Cup package via Cartan Global. I was expecting a below average experience after reading some tripadvisor reviews prior to my arrival. Surprisingly, the facilities were OK. First of all, this is not a hotel. They are apartments with a hotel service. Nevertheless,... More

Was this review helpful? Yes 1
Tatiane R, Gerente at Mercure Apartments Rio De Janeiro Arpoador, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Arpoador. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 30, 2014

Stayed for eight days during the World Cup group stage, first week. Found the facilities quite pleasant, the staff extremely nice and helpful, the location perfect. The apartment was extremely clean, everything worked perfectly. TVs seemed out of the box brand new. Would stay again on my next trip to Rio. The included breakfast was fine. Could eat light (Yougurt,... More

Was this review helpful? Yes 3
Tatiane R, General Manager at Mercure Apartments Rio De Janeiro Arpoador, responded to this review

Dear Mr. James, We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Arpoador. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More

knoxville tn
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 10, 2014

Great location at the end of copocabana. Not on beach but 10 mins by foot. I had a decent experience in mercure in Europe but the attitude here is terrible. I had to ask for the room to be clean as walking on the floors got my feet dirty. Front desk guy sleeping at 6 AM and wouldn't allow me... More

Was this review helpful? Yes 1
Tatiane R, General Manager at Mercure Apartments Rio De Janeiro Arpoador, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Rio de Janeiro Arpoador. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More

Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 2, 2014

HOTEL REVIEW: #Accorhotels.com As with the last two of my many trips to Rio de Janeiro, I stayed at the Mercure Rio De Janeiro Arpoador. The staff was kind, efficient, knowledgeable, and eager to assist in any manner. I have to start by acknowledging three (3) staff members right off the bat. Kamila Mizrahi was a super-star front desk employee.... More

Was this review helpful? Yes
Tatiane R, General Manager at Mercure Apartments Rio De Janeiro Arpoador, responded to this review

Dear Theos, We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Arpoador. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More

Singapore
Contributor
15 reviews 15 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 23, 2014

Stay duration: 1 month Positives: 1. Stuff are very friendly and helpful 2. Breakfast was decent 3. Free wifi provided 4. Small kitchen with gas stove 5. Room are clean and not too noisy 6. Good location to beach and supermarkets 7. Great coffee in the lobby Negatives: 1. Cleaning services can sometime be a bit late (but the cleaning... More

Was this review helpful? Yes
Tatiane R, General Manager at Mercure Apartments Rio De Janeiro Arpoador, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Arpoador. Your review is very important to us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Campinas, SP
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 13, 2014

I have stayed at many Hotels in Rio but this is the best till date specially when you are travelling with family on vacation. The Reception people speaks English and ar every curteaus, all rooms are equipped with Extra Sofa cum bed and Kichen to cook. What more do you want in a hotel in Brazil? 100 Meters left and... More

Was this review helpful? Yes
Tatiane R, Manager at Mercure Apartments Rio De Janeiro Arpoador, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Arpoador. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 15, 2014

Stayed here expecting something reasonable but it was average to say the least.The room was clean and tidy but certainly nothing special, but the bathroom was old and mouldy. Location was ok but I'm sure for this price there is better around.

Was this review helpful? Yes 1
Tatiane R, Manager at Mercure Apartments Rio De Janeiro Arpoador, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Rio de Janeiro Arpoador. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have the pleasure to share with you that we have planned a renovation for social areas and apartments just... More

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Additional Information about Mercure Apartments Rio De Janeiro Arpoador

Address: Rua Fransisco Otaviano 61 | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22080-040, Brazil
Location: Brazil > State of Rio de Janeiro > Rio de Janeiro > Ipanema
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Mercure Apartments Rio De Janeiro Arpoador 3*
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Also Known As:
Mercure Apartments Rio De Janeiro Arpoador Hotel Rio De Janeiro
Mercure Rio De Janeiro
Mercure Apartments Rio De Janeiro Arpoador Brazil

59 photos of this hotel

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Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Room Service Swimming Pool Wheelchair access
Hotel Style
#30 On the Beach Hotel in Rio de Janeiro
Hotel Class
Official Description (provided by the hotel)
The 3 star Mercure Apt Arpoador, offering 46 apartments, is located between the two most famous beaches in Brazil, Copacabana and Ipanema. The hotel is 12 kilometres from the centre of Rio de Janeiro and 25 kilometres from the international airport. The hotel features fully equipped apartments, a fitness centre, sauna, swimming pool and parking. ... more   less 
Number of rooms
52

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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